VOC（顧客之聲）：拉丁美洲的企業網路存取服務

優先考慮網路存取靈活性的公司可實現轉型成長

2023 年 5 月和 6 月，Frost & Sullivan 對網路決策者進行了一項全球調查，以評估企業對 SD-WAN（軟體定義廣域網路）和 SASE（安全存取服務邊緣）的看法以及購買決策。該研究檢驗了拉丁美洲 (LATAM) 各行業不同規模的公司的反應，包括金融服務、醫療保健、零售、教育、政府、科技和製造業。

結果包括數位化趨勢、SD-WAN 部署趨勢、SD-WAN 解決方案的優勢和挑戰、SD-WAN 購買偏好、SASE 採用趨勢、部署 SASE 的原因、SASE 採用挑戰、SASE 部署深入了解公司的決策流程，包括其首選合作夥伴。

Frost & Sullivan 的這項研究證實，數位化業務營運是 44% 的拉丁美洲公司的首要任務。雖然一些公司已經採用了 SASE，但其他公司仍在考慮和分析部署 SASE 解決方案的好處。

這項研究提供了有關 SD-WAN 和 SASE 技術市場發展的重要見解，並全面介紹了拉丁美洲企業未來將如何採用這些技術。

目錄

研究目的和調查方法

• 研究目的和調查方法
• 受訪者簡介

主要發現

數觀點和SD-WAN 採用 - 行業趨勢

• 企業擁抱數位化以保持競爭力
• 安全性、資料分析和雲端運算是技術優先事項
• 拉丁美洲公司的 SD-WAN 採用趨勢
• 實施 SD-WAN 的好處
• SD-WAN 採用挑戰
• 選擇 SD-WAN 解決方案時要考慮的最重要方面

管理服務

• SD-WAN 購買選項
• 完全管理/共同管理 SD-WAN 的客戶偏好

S.A.S.E.

• SASE 的認知度和採用率開始成長
• 部署 SASE 的主要原因
• SASE 採用挑戰

附錄

Businesses Prioritizing Network Access Flexibility Leading to Transformational Growth

In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses' perceptions and purchasing decisions regarding software-defined wide area network (SD-WAN) and secure access service edge (SASE). This report examines responses from Latin American (LATAM) businesses of various sizes across verticals including financial services, healthcare, retail, education, government, technology, and manufacturing.

The results provide insights into enterprise decision processes, including digitalization trends, SD-WAN deployment trends, benefits and challenges of SD-WAN solutions, SD-WAN buying preferences, SASE adoption trends, reasons for SASE deployment, SASE adoption challenges, and preferred partners for SASE deployment.

The Frost & Sullivan Voice of Customer-Enterprise Network Access Services in Latin America survey confirms that digitalizing business operations is the top priority for 44% of Latin American companies. While some businesses have implemented SASE, others are still exploring and analyzing the benefits of deploying a SASE solution.

The report provides key insights into market development in terms of SD-WAN and SASE technologies, offering a holistic view of how Latin American companies will adopt these technologies in the future.

Table of Contents

Research Objectives and Methodology

• Research Objectives and Methodology
• Respondent Profile

Key Findings

• Key Findings

Digitalization Perspective and SD-WAN Adoption-Industry Trends

• Businesses Are Embracing Digitalization o Stay Competitive
• Security, Data Analytics, and Cloud Computing Are Technology Priorities
• SD-WAN Adoption Trends among Latin American Companies
• Advantages Gained from Implementing SD-WAN
• SD-WAN Adoption Challenges
• Most Important Aspects to Consider When Selecting an SD-WAN Solution

Managed Services

• Buying Options for SD-WAN
• Customer Preference for ully Managed or Co-Managed SD-WAN

SASE

• SASE Awareness and Adoption Starting to Pick Up
• Key Reasons for Deploying SASE
• SASE Adoption Challenges

Appendix

• Growth Opportunities Fuel the Growth Pipeline Engine™
• Why is it Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• Legal Disclaimer