市場調查報告書
商品編碼
1586733
生成式AI的成長機會Growth Opportunities in Generative AI |
生成式AI的進步帶來變革性成長機會
由於生成式AI(GenAI),資訊與通訊技術(ICT)生態系統經歷重大變革。透過負責任地利用 GenAI,企業可以創造新的收益來源,開發創新解決方案,並為使用者和客戶提供個人化體驗。
公司主要希望實施 GenAI 來提高銀行、金融服務、保險、製造和醫療保健等多個行業領域的業務效率和生產力。 Frost & Sullivan 認為,採用重複性、低價值的任務(例如客戶服務和支援、IT 流程以及銷售和行銷)可以提高效率並改善客戶體驗。
但這波可能性也伴隨著挑戰。圍繞AI演算法的偏見以及AI生成的內容被濫用的可能性的道德考慮需要製定道德框架。此外,對就業轉移的擔憂和模型輸出缺乏可解釋性可能會成為 GenAI 採用的障礙。
Generative AI Advancements Driving Transformative Growth Opportunities
The information and communication technology (ICT) ecosystem is on the cusp of a major transformation thanks to Generative AI (GenAI), as this powerful technology opens new possibilities. Responsible use of GenAI can help companies generate new revenue streams, develop innovative solutions, and provide users and customers with personalized experiences.
Businesses are primarily looking to adopt GenAI to drive operational efficiency and improve productivity across several industry sectors, such as banking, financial services, and insurance; manufacturing; and healthcare. Frost & Sullivan has observed that adoption is high for repetitive, low-value tasks as well as to enhance efficiency and boost customer experiences, such as customer service and support, IT processes, and sales and marketing.
However, this wave of possibilities comes with challenges. Ethical considerations surrounding biases in AI algorithms and potential misuse of AI-generated content necessitate the development of ethical frameworks. Additionally, concerns around job displacement and lack of explainability for model outputs may represent obstacles to GenAI adoption.