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市場調查報告書

商品編碼

1667169

協作軟體市場機會、成長動力、產業趨勢分析與 2025 - 2034 年預測

Collaboration Software Market Opportunity, Growth Drivers, Industry Trend Analysis, and Forecast 2025 - 2034

出版日期: 2024年12月13日 | 出版商:

Global Market Insights Inc. | 英文 175 Pages | 商品交期: 2-3個工作天內

價格

簡介目錄

2024 年全球協作軟體市場估值達到 182 億美元，預計 2025 年至 2034 年期間的複合年成長率為 7.7%。更快的決策、更好的客戶服務和快速解決問題的需求使得即時聊天、視訊會議和共享工作區等工具變得不可或缺。這些解決方案使團隊能夠有效協作、提高生產力並簡化專案時間表。

人工智慧（AI）和自動化與這些平台的整合是市場擴張的重要動力。人工智慧透過提供智慧建議、自動執行重複任務以及高效組織會議和內容來簡化協作。自動化提高了工作流程的精確度並加快了流程，創造了卓越的使用者體驗並鼓勵各行各業更廣泛地採用。

市場範圍
起始年份	2024
預測年份	2025-2034
起始值	182億美元
預測值	397億美元
複合年成長率	7.7％

跨越不同地區和時區的大型企業尤其被這些解決方案所吸引。協作工具使他們能夠協調跨部門的努力，同時保持即時連接。對於具有基於角色的存取控制和複雜 IT 整合等功能的可擴展、安全平台的需求正在不斷成長，進一步推動了大型組織的市場採用。

2024年，IT和電信業成為主要用戶，佔最高市場佔有率，為29%。該行業對創新和敏捷方法的依賴強調了即時通訊和高效任務追蹤的重要性。基於雲端的基礎設施也推動了對實現遠端存取和無縫協作的工具的需求，幫助團隊在快節奏的環境中保持一致。這些能力對於管理短產品週期和促進持續發展至關重要。

中小型企業（SME）的使用者群體也不斷成長。這些企業受益於具有成本效益的解決方案，這些解決方案可增強團隊協作、簡化溝通並在企業擴張時支援可擴展性。各產業越來越關注數位轉型，這使得協作軟體成為各種規模企業的重要工具。

北美市場在 2024 年的收入佔比為 40%，反映出該地區大力採用基於雲端的工具並重視數位創新。軟體即服務 (SaaS) 模式的廣泛使用是一個關鍵促進因素，它為 IT、醫療保健和教育等領域的企業提供了靈活性和成本效益。疫情後向遠端和混合工作轉變進一步增強了對協作技術的需求，尤其是在美國。企業正在擴大投資於能夠增強分散式團隊的溝通、虛擬會議和任務管理的解決方案，以適應不斷變化的工作環境。

產業生態系統分析
供應商概況
- 軟體供應商
- 服務提供者
- 技術提供者
- 雲端服務供應商
- 系統整合商
- 最終用途
利潤率分析
技術與創新格局
專利分析
重要新聞及舉措
監管格局
客戶案例研究和成功案例
衝擊力
- 成長動力
  - 企業數位轉型措施不斷增多
  - 行動裝置的普及
  - 即時協作需求日益增加
  - 企業擴大轉向混合工作模式
- 產業陷阱與挑戰
  - 安全和隱私問題
  - 整合挑戰
成長潛力分析
波特的分析
PESTEL 分析

第4章：競爭格局

介紹
公司市佔率分析
競爭定位矩陣
戰略展望矩陣

第5章：市場估計與預測：按組件，2021 - 2034 年

主要趨勢
解決方案
- 會議
- 內容分享
- 專案管理
- 企業社交網路
- 訊息傳遞
- 其他
服務
- 專業的
  - 整合與實施
  - 培訓和教育
  - 支援與維護
- 託管

第6章：市場估計與預測：依企業規模，2021 - 2034 年

主要趨勢
大型企業
中小企業

第 7 章：市場估計與預測：按部署模型，2021 - 2034 年

主要趨勢
本地
雲

第 8 章：市場估計與預測：按應用，2021 - 2034 年

主要趨勢
金融保險業協會
資訊科技和電信
零售和消費品
衛生保健
教育
政府
運輸與物流
製造業
其他

第 9 章：市場估計與預測：按地區，2021 - 2034 年

主要趨勢
北美洲
- 美國
- 加拿大
歐洲
- 英國
- 德國
- 法國
- 義大利
- 西班牙
- 俄羅斯
- 北歐
亞太地區
- 中國
- 印度
- 日本
- 澳洲
- 韓國
- 東南亞
拉丁美洲
- 巴西
- 墨西哥
- 阿根廷
中東及非洲
- 阿拉伯聯合大公國
- 南非
- 沙烏地阿拉伯

第10章：公司簡介

Atlassian
Basecamp
Box
Cisco
Dropbox
Envoy
Figma
Google
GoTo
Microsoft
Miro
Monday.com
Notion
Ring Central
Salesforce
Smartsheet
TeamViewer
Trello
Zoho
Zoom

簡介目錄

Product Code: 711

The Global Collaboration Software Market reached a valuation of USD 18.2 billion in 2024 and is projected to grow at a CAGR of 7.7% between 2025 and 2034. This growth is driven by the increasing demand for seamless, real-time communication in businesses. The need for faster decision-making, improved customer service, and rapid problem resolution has made tools like live chat, video conferencing, and shared workspaces indispensable. These solutions empower teams to collaborate effectively, boost productivity, and streamline project timelines.

The integration of artificial intelligence (AI) and automation into these platforms is a significant contributor to market expansion. AI simplifies collaboration by offering smart recommendations, automating repetitive tasks, and efficiently organizing meetings and content. Automation enhances workflow precision and speeds up processes, creating a superior user experience and encouraging broader adoption across industries.

Market Scope
Start Year	2024
Forecast Year	2025-2034
Start Value	$18.2 Billion
Forecast Value	$39.7 Billion
CAGR	7.7%

Large enterprises spanning various regions and time zones are particularly drawn to these solutions. Collaboration tools allow them to coordinate efforts across departments while maintaining real-time connectivity. The demand for scalable, secure platforms with features like role-based access controls and complex IT integration is rising, further fueling market adoption among large organizations.

In 2024, the IT and telecom sector emerged as a key user, accounting for the highest market share of 29%. This industry's reliance on innovation and agile methodologies underscores the importance of real-time communication and efficient task tracking. Cloud-based infrastructures have also driven demand for tools that enable remote access and seamless collaboration, helping teams stay aligned in fast-paced environments. These capabilities are critical for managing short product cycles and fostering continuous development.

Small and medium enterprises (SME) also represent a growing segment of users. These businesses benefit from cost-effective solutions that enhance team collaboration, streamline communication, and support scalability as they expand. The increasing focus on digital transformation across industries makes collaboration software a vital tool for businesses of all sizes.

The North American market accounted for 40% of revenue in 2024, reflecting the region's strong adoption of cloud-based tools and emphasis on digital innovation. The widespread use of Software-as-a-Service (SaaS) models has been a key driver, offering flexibility and cost-efficiency for businesses across sectors such as IT, healthcare, and education. Post-pandemic shifts toward remote and hybrid work have further bolstered demand for collaboration technologies, particularly in the United States. Businesses are increasingly investing in solutions that enhance communication, virtual meetings, and task management for distributed teams, aligning with the evolving workplace landscape.

Chapter 1 Methodology & Scope

1.1 Research design
- 1.1.1 Research approach
- 1.1.2 Data collection methods
1.2 Base estimates & calculations
- 1.2.1 Base year calculation
- 1.2.2 Key trends for market estimation
1.3 Forecast model
1.4 Primary research and validation
- 1.4.1 Primary sources
- 1.4.2 Data mining sources
1.5 Market scope & definition

Chapter 2 Executive Summary

2.1 Industry 360⁰ synopsis, 2021 - 2034

Chapter 3 Industry Insights

3.1 Industry ecosystem analysis
3.2 Supplier landscape
- 3.2.1 Software providers
- 3.2.2 Service providers
- 3.2.3 Technology providers
- 3.2.4 Cloud service providers
- 3.2.5 System integrators
- 3.2.6 End use
3.3 Profit margin analysis
3.4 Technology & innovation landscape
3.5 Patent analysis
3.6 Key news & initiatives
3.7 Regulatory landscape
3.8 Customer case studies and success stories
3.9 Impact forces
- 3.9.1 Growth drivers
  - 3.9.1.1 Growing digital transformation initiatives by enterprises
  - 3.9.1.2 Proliferation of mobile devices
  - 3.9.1.3 Increasing demand for real-time collaboration
  - 3.9.1.4 Rising shift of businesses towards hybrid working model
- 3.9.2 Industry pitfalls & challenges
  - 3.9.2.1 Security and privacy concerns
  - 3.9.2.2 Integration challenges
3.10 Growth potential analysis
3.11 Porter’s analysis
3.12 PESTEL analysis

Chapter 4 Competitive Landscape, 2024

4.1 Introduction
4.2 Company market share analysis
4.3 Competitive positioning matrix
4.4 Strategic outlook matrix

Chapter 5 Market Estimates & Forecast, By Component, 2021 - 2034 ($Bn)

5.1 Key trends
5.2 Solution
- 5.2.1 Conferencing
- 5.2.2 Content sharing
- 5.2.3 Project management
- 5.2.4 Enterprise social networking
- 5.2.5 Messaging
- 5.2.6 Others
5.3 Service
- 5.3.1 Professional
  - 5.3.1.1 Integration and implementation
  - 5.3.1.2 Training and education
  - 5.3.1.3 Support & maintenance
- 5.3.2 Managed

Chapter 6 Market Estimates & Forecast, By Enterprise Size, 2021 - 2034 ($Bn)

6.1 Key trends
6.2 Large enterprises
6.3 SME

Chapter 7 Market Estimates & Forecast, By Deployment Model, 2021 - 2034 ($Bn)

7.1 Key trends
7.2 On-premises
7.3 Cloud

Chapter 8 Market Estimates & Forecast, By Application, 2021 - 2034 ($Bn)

8.1 Key trends
8.2 BFSI
8.3 IT & telecom
8.4 Retail & consumer goods
8.5 Healthcare
8.6 Education
8.7 Government
8.8 Transportation & logistics
8.9 Manufacturing
8.10 Others

Chapter 9 Market Estimates & Forecast, By Region, 2021 - 2034 ($Bn)

9.1 Key trends
9.2 North America
- 9.2.1 U.S.
- 9.2.2 Canada
9.3 Europe
- 9.3.1 UK
- 9.3.2 Germany
- 9.3.3 France
- 9.3.4 Italy
- 9.3.5 Spain
- 9.3.6 Russia
- 9.3.7 Nordics
9.4 Asia Pacific
- 9.4.1 China
- 9.4.2 India
- 9.4.3 Japan
- 9.4.4 Australia
- 9.4.5 South Korea
- 9.4.6 Southeast Asia
9.5 Latin America
- 9.5.1 Brazil
- 9.5.2 Mexico
- 9.5.3 Argentina
9.6 MEA
- 9.6.1 UAE
- 9.6.2 South Africa
- 9.6.3 Saudi Arabia