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1404904

全球醫療保健聊天機器人市場：規模、佔有率和趨勢分析報告 - 按組件、按應用程式、按部署、按最終用戶、細分市場預測，2023-2030 年

Healthcare Chatbots Market Size, Share & Trends Analysis Report By Component (Software, Services), By Application (Appointment Scheduling, Symptom Checking), By Deployment, By End-user, And Segment Forecasts, 2023 - 2030
出版日期: | 出版商: Grand View Research | 英文 100 Pages | 商品交期: 2-10個工作天內

價格

醫療保健聊天機器人市場成長與趨勢：

預計到 2030 年，全球醫療保健聊天機器人市場規模將達到 43.556 億美元，2023 年至 2030 年複合年成長率為 23.9%。

推動市場成長的關鍵因素包括對虛擬醫療服務的需求不斷成長、行動裝置的普及以及降低醫療成本的需要。此外，COVID-19 大流行增強了虛擬醫療和遠端醫療服務的接受度，進一步推動了整體市場的成長。隨著醫療機構努力提高病人參與並提供更個人化的護理，將醫療保健聊天機器人與 EHR 整合並提供對患者病歷和健康資訊的快速訪問是一個顯著趨勢，預計這種趨勢在未來將持續下去。

由於易於部署和擴充性，醫療保健提供者正在專注於虛擬醫療保健服務，並大量採用雲端基礎的聊天機器人。此外，隨著先進 NLP 技術的實施，醫療保健聊天機器人在以更人性化的方式理解和回應患者詢問方面變得更加複雜。擴大採用人工智慧驅動的虛擬助理以提高病人參與，整合聊天機器人和遠端保健平台進行遠端諮詢，專注於資料安全和遵守醫療保健法規，幫助進行藥物管理和心理健康支援開發一個可以做到這一點的聊天機器人。

人們越來越重視多語言和文化敏感的聊天機器人來滿足不同的患者群體，並且聲控聊天機器人的出現可以實現更自然和更容易的患者互動。所有這些都反映了醫療保健聊天機器人應用程式的不斷發展和擴展，以改善患者照護和醫療保健效率。主要企業正在專注於策略夥伴關係和協作，以加強其產品和服務組合併擴大其管道覆蓋範圍。例如，2022 年 5 月，美敦力 (Medtronic) 和 DaVita Inc. 宣布成立一家專注於腎臟護理的獨立醫療設備公司 (NewCo)，以改善患者治療效果並改善整體護理體驗。

醫療保健聊天機器人市場報告亮點

  • 在醫療保健領域擴大採用人工智慧和基於 NLP 的技術、對虛擬醫療保健服務的需求不斷增加，以及改善患者治療結果和降低醫療保健成本的需求正在推動市場成長。
  • 症狀檢查應用領域在 2022 年佔據了最大的收益佔有率，因為它在用戶中廣泛用於獲取與健康資訊相關的見解。
  • 由於醫療保健提供者對虛擬醫療服務整合的大量投資，醫療保健提供者產業在 2022 年佔據了顯著的收益佔有率。
  • 由於虛擬醫療服務的廣泛採用以及該地區主要企業的存在，北美在 2022 年佔據了最大的收益佔有率。

目錄

第1章調查方法與範圍

第 2 章執行摘要

第 3 章 醫療保健聊天機器人市場變數、趨勢與範圍

  • 市場體系展望
  • 市場動態
    • 市場促進因素分析
    • 市場抑制因素分析
    • 產業挑戰
  • 醫療保健聊天機器人市場分析工具
    • 產業分析-波特五力分析
    • PESTEL分析
  • 痛點分析

第 4 章 醫療保健聊天機器人市場：成分估計與趨勢分析

  • 細分儀表板
  • 醫療保健聊天機器人市場：2022 年和 2030 年成分波動分析
  • 軟體
    • 2018-2030年軟體市場收益預測
  • 服務
    • 2018-2030 年服務市場收益估算與預測

第5章醫療保健聊天機器人市場：發展預測與趨勢分析

  • 細分儀表板
  • 醫療保健聊天機器人市場：2022年和2030年發展波動分析
  • 雲
    • 2018-2030年雲端醫療保健聊天機器人市場收益預測及預測
  • 本地
    • 2018-2030 年本地醫療保健聊天機器人市場收益估計與預測

第6章醫療保健聊天機器人市場：應用估算與趨勢分析

  • 細分儀表板
  • 醫療保健聊天機器人市場：2022 年和 2030 年應用變化分析
  • 症狀檢查
    • 2018-2030 年症狀檢查市場收益估算與預測
  • 藥物支持/指導
    • 2018-2030 年藥物支持和指導市場收益估算和預測
  • 預約安排
    • 2018-2030 年預約安排市場收益估算與預測
  • 其他
    • 2018-2030 年其他市場收益估計與預測

第7章醫療保健聊天機器人市場：最終用戶估計和趨勢分析

  • 細分儀表板
  • 醫療保健聊天機器人市場：2022 年和 2030 年最終用戶波動分析
  • 病人
    • 2018-2030 年病患市場收益估算與預測
  • 保險公司
    • 2018-2030年保險公司市場收益預估及預測
  • 醫療服務提供方
    • 2018-2030 年醫療保健提供者市場收益估算與預測
  • 其他
    • 2018-2030 年其他市場收益估計與預測

第8章醫療保健聊天機器人市場：區域估計和趨勢分析

  • 2022 年和 2030 年按地區分類的醫療保健聊天機器人市場佔有率，百萬美元
  • 北美洲
    • 2018-2030 年北美醫療保健聊天機器人市場估計與預測
    • 美國
    • 加拿大
  • 歐洲
    • 2018-2030 年歐洲醫療保健聊天機器人市場估計與預測
    • 英國
    • 德國
    • 法國
  • 亞太地區
    • 2018-2030 年亞太地區醫療保健聊天機器人市場估計與預測
    • 中國
    • 日本
    • 印度
    • 韓國
    • 澳洲
  • 拉丁美洲
    • 2018-2030 年拉丁美洲醫療保健聊天機器人市場估計與預測
    • 巴西
    • 墨西哥
  • 中東/非洲
    • 2018-2030 年中東和非洲醫療保健聊天機器人市場估計和預測
    • 南非
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國

第9章競爭形勢

  • 公司分類
  • 公司市場定位
  • 參與企業概況
  • 財務績效
  • 產品基準評效
  • 企業熱力圖分析
  • 策略規劃
  • 公司簡介/名單
    • Your.MD Ltd.
    • HealthTap Inc.
    • Sensely Inc.
    • Buoy Health Inc.
    • Infermedica
    • Babylon Healthcare Service Limited
    • Baidu Inc.
    • Ada Digital Health Ltd.
    • PACT Care BV
    • Woebot Labs Inc.
    • GYANT.Com Inc
Product Code: GVR-4-68040-152-4

Healthcare Chatbots Market Growth & Trends:

The global healthcare chatbots market size is anticipated to reach USD 4,355.6 million by 2030, registering a CAGR of 23.9% from 2023 to 2030, according to a new report by Grand View Research, Inc. Key factors driving the market growth include the rising demand for virtual healthcare services, increasing adoption of mobile devices, and need to reduce healthcare costs. In addition, the COVID-19 pandemic augmented the acceptance of virtual healthcare and telemedicine services, further fostering the overall market growth. The prominent trend of integrating healthcare chatbots with EHRs to enable quick access to medical records & health information for patients is expected to continue as healthcare facilities strive to enhance patient engagement and offer more personalized care.

Healthcare providers are focusing on virtual healthcare services by prominently adopting cloud-based chatbots owing to their easy deployment and scalability. Furthermore, with the implementation of advanced NLP technology, healthcare chatbots are becoming sophisticated in comprehending and responding to patient queries in a more human-like manner. The growing adoption of AI-driven virtual assistants for improving patient engagement, the integration of chatbots with telehealth platforms for remote consultations, a focus on data security & compliance with healthcare regulations, and the development of chatbots capable of assisting with medication management & mental health support.

There is an increased emphasis on multilingual and culturally sensitive chatbots to cater to diverse patient populations, and the emergence of voice-activated chatbots for more natural & accessible patient interactions, all reflecting the ongoing evolution & expansion of healthcare chatbot applications to enhance patient care & healthcare efficiency. Key players are focusing on strategic partnerships and collaborations to enhance their product & service portfolios and expand the channel reach. For instance, In May 2022, Medtronic and DaVita Inc. announced a collaboration targeted at the development of an independent kidney care-focused medical device company (NewCo) for providing enhanced patient outcomes and improving overall treatment experience.

Healthcare Chatbots Market Report Highlights:

  • Rising implementation of AI and NLP based technologies in healthcare, increasing demand for virtual healthcare services, and a requirement to improve patient outcomes & reduce healthcare costs drive the market growth
  • The symptom-checking application segment accounted for the largest revenue share in 2022 owing to its prominent use among users for getting insights pertaining to their health information
  • With the high investments by healthcare providers for the integration of virtual healthcare services, the healthcare providers segment held a prominent revenue share in 2022
  • North America held the largest revenue share in 2022 owing to the widescale implementation of virtual healthcare services and presence of key players in the region

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Research Methodology
    • 1.2.1. Information Procurement
  • 1.3. Information or Data Analysis
  • 1.4. Methodology
  • 1.5. Research Scope and Assumptions
  • 1.6. Market Formulation & Validation
  • 1.7. Country Based Segment Share Calculation
  • 1.8. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Healthcare Chatbots market Variables, Trends, & Scope

  • 3.1. Market Lineage Outlook
  • 3.2. Market Dynamics
    • 3.2.1. Market Driver Analysis
    • 3.2.2. Market Restraint Analysis
    • 3.2.3. Industry Challenge
  • 3.3. Healthcare Chatbots market Analysis Tools
    • 3.3.1. Industry Analysis - Porter's
      • 3.3.1.1. Bargaining power of the suppliers
      • 3.3.1.2. Bargaining power of the buyers
      • 3.3.1.3. Threats of substitution
      • 3.3.1.4. Threats from new entrants
      • 3.3.1.5. Competitive rivalry
    • 3.3.2. PESTEL Analysis
      • 3.3.2.1. Political landscape
      • 3.3.2.2. Economic and Social landscape
      • 3.3.2.3. Technological landscape
  • 3.4. Pain Point Analysis

Chapter 4. Healthcare Chatbots Market: Component Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Healthcare Chatbots market: Component Movement Analysis, 2022 & 2030 (USD Million)
  • 4.3. Software
    • 4.3.1. Software Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 4.4. Services
    • 4.4.1. Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 5. Healthcare Chatbots Market: Deployment Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Healthcare Chatbots market: Deployment Movement Analysis, 2022 & 2030 (USD Million)
  • 5.3. Cloud
    • 5.3.1. Cloud Healthcare Chatbots market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 5.4. On-Premises
    • 5.4.1. On-Premises Healthcare Chatbots market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 6. Healthcare Chatbots Market: Application Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Healthcare Chatbots market: Application Movement Analysis, 2022 & 2030 (USD Million)
  • 6.3. Symptom Checking
    • 6.3.1. Symptom Checking Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.4. Medication Assistance & Guidance
    • 6.4.1. Medication Assistance & Guidance Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.5. Appointment Scheduling
    • 6.5.1. Appointment Scheduling Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 6.6. Others
    • 6.6.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 7. Healthcare Chatbots Market: End-user Estimates & Trend Analysis

  • 7.1. Segment Dashboard
  • 7.2. Healthcare Chatbots market: End-user Movement Analysis, 2022 & 2030 (USD Million)
  • 7.3. Patients
    • 7.3.1. Patients Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.4. Insurance companies
    • 7.4.1. Insurance companies Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.5. Healthcare providers
    • 7.5.1. Healthcare providers Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 7.6. Others
    • 7.6.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 8. Healthcare Chatbots Market: Regional Estimates & Trend Analysis

  • 8.1. Healthcare Chatbots market Share, By Region, 2022 & 2030, USD Million
  • 8.2. North America
    • 8.2.1. North America Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.2.2. U.S.
      • 8.2.2.1. U.S. Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.2.3. Canada
      • 8.2.3.1. Canada Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.3. Europe
    • 8.3.1. Europe Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.2. UK
      • 8.3.2.1. UK Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.3. Germany
      • 8.3.3.1. Germany Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.3.4. France
      • 8.3.4.1. France Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.4. Asia Pacific
    • 8.4.1. Asia Pacific Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.2. China
      • 8.4.2.1. China Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.3. Japan
      • 8.4.3.1. Japan Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.4. India
      • 8.4.4.1. India Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.5. South Korea
      • 8.4.5.1. South Korea Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.4.6. Australia
      • 8.4.6.1. Australia Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.5. Latin America
    • 8.5.1. Latin America Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.5.2. Brazil
      • 8.5.2.1. Brazil Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.5.3. Mexico
      • 8.5.3.1. Mexico Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.6. Middle East and Africa
    • 8.6.1. Middle East and Africa Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.6.2. South Africa
      • 8.6.2.1. South Africa Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.6.3. Saudi Arabia
      • 8.6.3.1. Saudi Arabia Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)
    • 8.6.4. UAE
      • 8.6.4.1. UAE Healthcare Chatbots market Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 9. Competitive Landscape

  • 9.1. Company Categorization
  • 9.2. Company Market Positioning
  • 9.3. Participant's Overview
  • 9.4. Financial Performance
  • 9.5. Product Benchmarking
  • 9.6. Company Heat Map Analysis
  • 9.7. Strategy Mapping
  • 9.8. Company Profiles/Listing
    • 9.8.1. Your.MD Ltd.
    • 9.8.2. HealthTap Inc.
    • 9.8.3. Sensely Inc.
    • 9.8.4. Buoy Health Inc.
    • 9.8.5. Infermedica
    • 9.8.6. Babylon Healthcare Service Limited
    • 9.8.7. Baidu Inc.
    • 9.8.8. Ada Digital Health Ltd.
    • 9.8.9. PACT Care BV
    • 9.8.10. Woebot Labs Inc.
    • 9.8.11. GYANT.Com Inc

List of Tables

  • Table 1 Global Healthcare Chatbots market by Component, 2018 - 2030 (USD Million)
  • Table 2 Global Healthcare Chatbots market by Deployment, 2018 - 2030 (USD Million)
  • Table 3 Global Healthcare Chatbots market by Application, 2018 - 2030 (USD Million)
  • Table 4 Global Healthcare Chatbots market by End-User, 2018 - 2030 (USD Million)
  • Table 5 Global Healthcare Chatbots market by region, 2018 - 2030 (USD Million)
  • Table 6 North America Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
  • Table 7 Europe Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
  • Table 8 Asia Pacific Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
  • Table 9 Latin America Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
  • Table 10 MEA Healthcare Chatbots market by country, 2018 - 2030 (USD Million)
  • Table 11 Key companies launching new products/services.
  • Table 12 Key companies engaged in mergers & acquisition.
  • Table 13 Key companies engaged in Research & development.
  • Table 14 Key Companies engaged in expansion.

List of Figures

  • Fig. 1 Information procurement
  • Fig. 2 Primary research pattern
  • Fig. 3 Market research approaches
  • Fig. 4 Value chain-based sizing & forecasting
  • Fig. 5 QFD modelling for market share assessment.
  • Fig. 6 Parent market analysis
  • Fig. 7 Patient-population model
  • Fig. 8 Market formulation & validation
  • Fig. 9 Healthcare Chatbots market snapshot
  • Fig. 10 Healthcare Chatbots market segment snapshot
  • Fig. 11 Healthcare Chatbots market competitive landscape snapshot
  • Fig. 12 Market research process
  • Fig. 13 Market driver relevance analysis (Current & future impact)
  • Fig. 14 Market restraint relevance analysis (Current & future impact)
  • Fig. 15 Healthcare Chatbots market, component outlook key takeaways (USD Million)
  • Fig. 16 Healthcare Chatbots market: component movement analysis 2022 & 2030 (USD Million)
  • Fig. 17 Software market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 18 Services market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 19 Healthcare Chatbots market: Deployment outlook key takeaways (USD Million)
  • Fig. 20 Healthcare Chatbots market: Deployment movement analysis 2022 & 2030 (USD Million)
  • Fig. 21 Cloud Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 22 On-premises Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 23 Healthcare Chatbots market: Application outlook key takeaways (USD Million)
  • Fig. 24 Healthcare Chatbots market: Application movement analysis 2022 & 2030 (USD Million)
  • Fig. 25 Symptom Checking Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 26 Medication Assistance & Guidance Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 27 Appointment Scheduling Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 28 Others Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 29 Healthcare Chatbots market: End-user outlook key takeaways (USD Million)
  • Fig. 30 Healthcare Chatbots market: End-user movement analysis 2022 & 2030 (USD Million)
  • Fig. 31 Patients Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 32 Insurance companies Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 33 Healthcare providers Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 34 Others Healthcare Chatbots market revenue estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 35 Regional marketplace: Key takeaways
  • Fig. 36 Healthcare Chatbots market: Regional outlook, 2022 & 2030 (USD Million)2022 & 2030 (USD Million)
  • Fig. 37 North America Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 38 U.S. Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 39 Canada Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 40 Europe Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 41 UK Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 42 Germany Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 43 France Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 44 Asia Pacific Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 45 Japan Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 46 China Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 47 India Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 48 South Korea Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 49 Australia Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 50 Latin America Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 51 Brazil Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 52 Mexico Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 53 MEA Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 54 South Africa Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 55 Saudi Arabia Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 56 UAE Healthcare Chatbots market estimates and forecasts, 2018 - 2030 (USD Million)
  • Fig. 57 Strategy framework
  • Fig. 58 Company Categorization