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市場調查報告書
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1554189

客戶資訊系統市場規模、佔有率、趨勢分析報告：按組件、服務、應用程式、地區和細分市場預測，2024-2030

Customer Information System Market Size, Share & Trends Analysis Report By Component (Solution, Services) By Services, By Application, By Region, And Segment Forecasts, 2024 - 2030
出版日期: | 出版商: Grand View Research | 英文 100 Pages | 商品交期: 2-10個工作天內

價格

客戶資訊系統市場趨勢：

2023年全球客戶資訊系統市場規模預估為14.2億美元，2024年至2030年複合年成長率預估為12.2%。

客戶資訊系統（CIS）市場有多種趨勢，其中一些趨勢如下：隨著公司尋求最大限度地降低IT基礎設施成本並提高資料可用性，雲端基礎的CIS 平台得到了廣泛使用。此外，CIS與分析、人工智慧等工具的結合也逐漸成為趨勢。這種整合可以幫助企業更了解客戶的行為、需求和願望，從而幫助他們提供更好的服務。

另一個新興趨勢是企業對保護資料和資訊的興趣日益濃厚。隨著歐洲 GDPR 和美國CCPA 的採用，公司面臨確保其客戶資訊系統平台符合最高資料保護標準的壓力。這促使公司採用具有更好加密、資料安全性和嚴格存取控制的 CIS 解決方案，以防止駭客攻擊和未授權存取客戶資料。

各行業的公司正在將數位技術融入業務中，以最佳化流程、與客戶互動並提高業務效率。隨著市場的變化，需要採用複雜的 CIS 解決方案來管理大量客戶資料、提供即時分析並促進多通路互動。此外，公共產業行業也擴大使用智慧電錶和物聯網設備，推動了 CIS 市場的發展。這些技術會產生大量資料，但為了使其資料，需要一個高效的系統來管理和分析數據。

因此，技術是不斷發展的客戶資訊系統市場的關鍵決定因素。科技領域的另一個重要趨勢是將人工智慧和機器學習應用於客戶資訊系統平台。人工智慧和機器學習可以即時分析大量客戶資料並提供業務見解。例如，使用人工智慧支援的預測分析，組織可以預測客戶的需求和偏好，並在客戶提出請求之前提供服務。

另一個重要的技術趨勢是使用區塊鏈來安全儲存和共用資料。區塊鏈技術為儲存客戶資料提供了一個分散且安全的環境，可以避免資料外洩和不遵守資料保護法。此外，機器人流程自動化（RPA）在客戶資訊系統中的使用也逐漸增加。 RPA 有助於實現資料輸入等流程的自動化，最大限度地減少手動完成時可能發生的錯誤，同時為其他重要任務騰出時間。

目錄

第1章調查方法與範圍

第 2 章執行摘要

第 3 章 客戶資訊系統的變數、趨勢與範圍

  • 市場介紹/系統展望
  • 產業價值鏈分析
  • 市場動態
    • 市場促進因素分析
    • 市場限制因素分析
    • 行業機會
  • 客戶資訊系統分析工具
    • 波特的分析
    • PESTEL分析

第 4 章 客戶資訊系統：按組件進行估計和趨勢分析

  • 細分儀表板
  • 客戶資訊系統：2023 年和 2030 年組件變化分析
  • 解決方案
    • 2018-2030年市場規模估算與預測
  • 服務
    • 2018-2030年市場規模估算與預測

第5章 客戶資訊系統：依服務進行估算與趨勢分析

  • 細分儀表板
  • 客戶資訊系統：2023 年和 2030 年服務變化分析
  • 遺留擴展諮詢服務
    • 2018-2030年市場規模估算與預測
  • 客戶資訊系統實施服務
    • 2018-2030年市場規模估算與預測
  • 支援服務
    • 2018-2030年市場規模估算與預測

第 6 章 客戶資訊系統：按應用進行估計和趨勢分析

  • 細分儀表板
  • 2023年及2030年客戶資訊系統產業佔有率
  • 水和污水管理
    • 2018-2030年市場規模估算與預測
  • 電力和電源管理
    • 2018-2030年市場規模估算與預測
  • 公共瓦斯管理
    • 2018-2030年市場規模估算與預測

第7章 客戶資訊系統市場：區域估計與趨勢分析

  • 2023 年及 2030 年按地區分類的客戶資訊系統市場佔有率
  • 北美洲
    • 按組成部分，2018-2030
    • 按服務分類，2018-2030
    • 按申請，2018-2030
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 按組成部分，2018-2030
    • 按服務分類，2018-2030
    • 按申請，2018-2030
    • 英國
    • 德國
    • 法國
  • 亞太地區
    • 按組成部分，2018-2030
    • 按服務分類，2018-2030
    • 按申請，2018-2030
    • 中國
    • 印度
    • 日本
    • 澳洲
    • 韓國
  • 拉丁美洲
    • 按組成部分，2018-2030
    • 按服務分類，2018-2030
    • 按申請，2018-2030
    • 巴西
  • 中東/非洲
    • 阿拉伯聯合大公國
    • 沙烏地阿拉伯
    • 南非

第8章 競爭格局

  • 主要市場參與企業的最新趨勢和影響分析
  • 公司分類
  • 公司市場佔有率分析
  • 企業熱力圖分析
  • 策略規劃
    • 擴張
    • 併購
    • 夥伴關係與協作
    • 新產品發布
    • 研究與開發
  • 公司簡介
    • Oracle
    • SAP SE
    • Itineris
    • Hansen Technologies
    • Fluentgrid Limited
    • Advanced Utility Systems
    • Gentrack
    • Cayenta
    • IBM
    • Milestone Utility Services
Product Code: GVR-4-68040-432-4

Customer Information System Market Trends:

The global customer information system market size was estimated at USD 1.42 billion in 2023 and is expected to grow at a CAGR of 12.2% from 2024 to 2030. The customer information system (CIS) market is experiencing several trends, some of which include the following; Cloud solutions are becoming popular in the CIS market. Due to the desire of organizations to minimize the costs of IT infrastructure and improve the availability of data, cloud-based CIS platforms are widely used. In addition, the combination of CIS with the help of such tools as analytics and artificial intelligence is gradually becoming a trend. This integration helps companies to get a better understanding of customers' behavior, needs, and wants, which in turn will help them to deliver better services.

The other emerging trend is the increasing concern of organizations towards the protection of data and information. The adoption of the GDPR in Europe and the CCPA in the U.S. means that organizations are under pressure to make sure that their customer information system platforms meet the highest standards of data protection. This has made organizations adopt CIS solutions that have better encryption, data security, and strict access controls to prevent customer data from being hacked or accessed by unauthorized persons.

Businesses in different sectors are integrating digital technologies into their operations to optimize processes, interact with customers, and operate more effectively. The change in the market has led to the need to adopt complex CIS solutions that can manage a vast amount of customer data, offer real-time analytics, and facilitate multi-channel interaction. Also, the growing usage of smart meters and IoT devices in the utility industry is driving the CIS market. These technologies produce a lot of data that need efficient systems to manage and analyze them in order to be useful.

Technology is, therefore, a major determinant of the customer information system market as it continues to evolve. Another important trend in the field of technology is the application of artificial intelligence and machine learning in customer information system platforms. AI and ML can analyze large volumes of customer data in real-time to provide insights into the business. For instance, through the use of predictive analytics that has been enhanced by artificial intelligence, organizations can be in a position to predict the needs and preferences of customers so that they can deliver services before they are requested.

Another important technology trend is the use of blockchain for the secure storage and sharing of data. Blockchain technology can provide a decentralized and secure environment for storing customer data and avoid data breaches and non-compliance with data protection laws. Also, the usage of Robotic Process Automation (RPA) in customer information systems is gradually increasing. RPA can help in automating processes like data entry, and this can help minimize errors that are likely to occur when the work is being done manually and, at the same time, create time for other important tasks.

Global Customer Information System Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the customer information system market report based on component, services, application, and region.

  • Component Outlook (Revenue, USD Billion, 2018 - 2030)
  • Solution
  • Services
  • Services Outlook (Revenue, USD Billion, 2018 - 2030)
  • Legacy Extension Consulting Service
  • Customer Information System Implementation Service
  • Support Service
  • Application Outlook (Revenue, USD Billion, 2018 - 2030)
  • Water and Wastewater Management
  • Electricity and Power Management
  • Utility Gas Management
  • Regional Outlook (Revenue, USD Billion, 2018 - 2030)
  • North America
    • U.S.
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • France
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • Australia
  • Latin America
    • Brazil
  • Middle East & Africa
    • U.A.E
    • Saudi Arabia
    • South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation and Scope
  • 1.2. Market Definitions
  • 1.3. Research Methodology
    • 1.3.1. Information Procurement
    • 1.3.2. Information or Data Analysis
    • 1.3.3. Market Formulation & Data Visualization
    • 1.3.4. Data Validation & Publishing
  • 1.4. Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Market Outlook
  • 2.2. Segment Outlook
  • 2.3. Competitive Insights

Chapter 3. Customer Information System Variables, Trends, & Scope

  • 3.1. Market Introduction/Lineage Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Drivers Analysis
    • 3.3.2. Market Restraints Analysis
    • 3.3.3. Industry Opportunities
  • 3.4. Customer Information System Analysis Tools
    • 3.4.1. Porter's Analysis
      • 3.4.1.1. Bargaining power of the suppliers
      • 3.4.1.2. Bargaining power of the buyers
      • 3.4.1.3. Threats of substitution
      • 3.4.1.4. Threats from new entrants
      • 3.4.1.5. Competitive rivalry
    • 3.4.2. PESTEL Analysis
      • 3.4.2.1. Political landscape
      • 3.4.2.2. Economic and Social landscape
      • 3.4.2.3. Technological landscape
      • 3.4.2.4. Environmental landscape
      • 3.4.2.5. Legal landscape

Chapter 4. Customer Information System: Component Estimates & Trend Analysis

  • 4.1. Segment Dashboard
  • 4.2. Customer Information System: Component Movement Analysis, 2023 & 2030 (USD Billion)
  • 4.3. Solution
    • 4.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 4.4. Services
    • 4.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 5. Customer Information System: Services Estimates & Trend Analysis

  • 5.1. Segment Dashboard
  • 5.2. Customer Information System: Services Movement Analysis, 2023 & 2030 (USD Billion)
  • 5.3. Legacy Extension Consulting Service
    • 5.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 5.4. Customer Information System Implementation Service
    • 5.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 5.5. Support Service
    • 5.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 6. Customer Information System: Application Estimates & Trend Analysis

  • 6.1. Segment Dashboard
  • 6.2. Customer Information System Share by Industry 2023 & 2030 (USD Billion)
  • 6.3. Water and Wastewater management
    • 6.3.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 6.4. Electricity and Power Management
    • 6.4.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)
  • 6.5. Utility Gas Management
    • 6.5.1. Market size estimates and forecasts, 2018 - 2030 (USD Billion)

Chapter 7. Customer Information System Market: Regional Estimates & Trend Analysis

  • 7.1. Customer Information System Market Share, By Region, 2023 & 2030 (USD Billion)
  • 7.2. North America
    • 7.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.2.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.5. U.S.
      • 7.2.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.2.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.5.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.6. Canada
      • 7.2.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.2.6.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.6.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.2.7. Mexico
      • 7.2.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.2.7.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.7.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.2.7.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 7.3. Europe
    • 7.3.1. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.2. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.3. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.4. UK
      • 7.3.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.3.4.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.4.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.4.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.5. Germany
      • 7.3.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.3.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.5.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.3.6. France
      • 7.3.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.3.6.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.6.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.3.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 7.4. Asia Pacific
    • 7.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.4.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.5. China
      • 7.4.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.4.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.5.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.6. India
      • 7.4.6.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.4.6.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.6.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.6.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.7. Japan
      • 7.4.7.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.4.7.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.7.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.7.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.8. Australia
      • 7.4.8.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.4.8.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.8.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.8.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.4.9. South Korea
      • 7.4.9.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.4.9.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.9.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.4.9.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 7.5. Latin America
    • 7.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
    • 7.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
    • 7.5.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
    • 7.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.5.5. Brazil
      • 7.5.5.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.5.5.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.5.5.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.5.5.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
  • 7.6. Middle East & Africa
      • 7.6.1.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.6.1.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.1.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.1.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.2. UAE
      • 7.6.2.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.6.2.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.2.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.2.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.3. Saudi Arabia
      • 7.6.3.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.6.3.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.3.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.3.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)
    • 7.6.4. South Africa
      • 7.6.4.1. Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
      • 7.6.4.2. Market estimates and forecast by component, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.4.3. Market estimates and forecast by services, 2018 - 2030 (Revenue, USD Billion)
      • 7.6.4.4. Market estimates and forecast by application, 2018 - 2030 (Revenue, USD Billion)

Chapter 8. Competitive Landscape

  • 8.1. Recent Developments & Impact Analysis by Key Market Participants
  • 8.2. Company Categorization
  • 8.3. Company Market Share Analysis
  • 8.4. Company Heat Map Analysis
  • 8.5. Strategy Mapping
    • 8.5.1. Expansion
    • 8.5.2. Mergers & Acquisition
    • 8.5.3. Partnerships & Collaborations
    • 8.5.4. New Product Launches
    • 8.5.5. Research And Development
  • 8.6. Company Profiles
    • 8.6.1. Oracle
      • 8.6.1.1. Participant's Overview
      • 8.6.1.2. Financial Performance
      • 8.6.1.3. Product Benchmarking
      • 8.6.1.4. Recent Developments
    • 8.6.2. SAP SE
      • 8.6.2.1. Participant's Overview
      • 8.6.2.2. Financial Performance
      • 8.6.2.3. Product Benchmarking
      • 8.6.2.4. Recent Developments
    • 8.6.3. Itineris
      • 8.6.3.1. Participant's Overview
      • 8.6.3.2. Financial Performance
      • 8.6.3.3. Product Benchmarking
      • 8.6.3.4. Recent Developments
    • 8.6.4. Hansen Technologies
      • 8.6.4.1. Participant's Overview
      • 8.6.4.2. Financial Performance
      • 8.6.4.3. Product Benchmarking
      • 8.6.4.4. Recent Developments
    • 8.6.5. Fluentgrid Limited
      • 8.6.5.1. Participant's Overview
      • 8.6.5.2. Financial Performance
      • 8.6.5.3. Product Benchmarking
      • 8.6.5.4. Recent Developments
    • 8.6.6. Advanced Utility Systems
      • 8.6.6.1. Participant's Overview
      • 8.6.6.2. Financial Performance
      • 8.6.6.3. Product Benchmarking
      • 8.6.6.4. Recent Developments
    • 8.6.7. Gentrack
      • 8.6.7.1. Participant's Overview
      • 8.6.7.2. Financial Performance
      • 8.6.7.3. Product Benchmarking
      • 8.6.7.4. Recent Developments
    • 8.6.8. Cayenta
      • 8.6.8.1. Participant's Overview
      • 8.6.8.2. Financial Performance
      • 8.6.8.3. Product Benchmarking
      • 8.6.8.4. Recent Developments
    • 8.6.9. IBM
      • 8.6.9.1. Participant's Overview
      • 8.6.9.2. Financial Performance
      • 8.6.9.3. Product Benchmarking
      • 8.6.9.4. Recent Developments
    • 8.6.10. Milestone Utility Services
      • 8.6.10.1. Participant's Overview
      • 8.6.10.2. Financial Performance
      • 8.6.10.3. Product Benchmarking
      • 8.6.10.4. Recent Developments

List of Tables

  • Table 1 Customer communication management software market 2018 - 2030 (USD Billion)
  • Table 2 Global customer information system market estimates and forecasts by region, 2018 - 2030 (USD Billion)
  • Table 3 Global customer information system market estimates and forecasts by component, 2018 - 2030 (USD Billion)
  • Table 4 Global customer information system market estimates and forecasts by services, 2018 - 2030 (USD Billion)
  • Table 5 Global customer information system market estimates and forecasts by application, 2018 - 2030 (USD Billion)
  • Table 6 Components market by region, 2018 - 2030 (USD Billion)
  • Table 7 Solution market by region, 2018 - 2030 (USD Billion)
  • Table 8 Services market by region, 2018 - 2030 (USD Billion)
  • Table 9 Legacy extension consulting service market by region, 2018 - 2030 (USD Billion)
  • Table 10 Customer information system implementation service market by region, 2018 - 2030 (USD Billion)
  • Table 11 Support service market by region, 2018 - 2030 (USD Billion)
  • Table 12 Application market by region, 2018 - 2030 (USD Billion)
  • Table 13 Water and wastewater management market by region, 2018 - 2030 (USD Billion)
  • Table 14 Electricity and power management market by region, 2018 - 2030 (USD Billion)
  • Table 15 Utility gas management market by region, 2018 - 2030 (USD Billion)
  • Table 16 North America customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 17 North America customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 18 North America customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 19 U.S. customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 20 U.S. customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 21 U.S. customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 22 Canada customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 23 Canada customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 24 Canada customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 25 Mexico customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 26 Mexico customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 27 Mexico customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 28 Europe customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 29 Europe customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 30 Europe customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 31 UK customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 32 UK customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 33 UK customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 34 Germany customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 35 Germany customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 36 Germany customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 37 France customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 38 France customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 39 France customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 40 Asia Pacific customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 41 Asia Pacific customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 42 Asia Pacific customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 43 China customer information system market, by component, 2018 - 2030 (Revenue,USD Billion)
  • Table 44 China customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 45 China customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 46 India management market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 47 India customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 48 India customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 49 Japan customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 50 Japan customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 51 Japan customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 52 Australia customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 53 Australia customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 54 Australia customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 55 South Korea customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 56 South Korea customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 57 South Korea customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 58 Latin America customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 59 Latin America customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 60 Latin America customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 61 Brazil customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 62 Brazil customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 63 Brazil customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 64 MEA customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 65 MEA customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 66 MEA customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 67 UAE customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 68 UAE customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 69 UAE customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 70 Saudi Arabia customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 71 Saudi Arabia customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 72 Saudi Arabia customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)
  • Table 73 South Africa customer information system market, by component, 2018 - 2030 (Revenue, USD Billion)
  • Table 74 South Africa customer information system market, by services, 2018 - 2030 (Revenue, USD Billion)
  • Table 75 South Africa customer information system market, by application, 2018 - 2030 (Revenue, USD Billion)

List of Figures

  • Fig. 1 Customer Information System Market Segmentation
  • Fig. 2 Market landscape
  • Fig. 3 Information Procurement
  • Fig. 4 Data Analysis Models
  • Fig. 5 Market Formulation and Validation
  • Fig. 6 Data Validating & Publishing
  • Fig. 7 Market Snapshot
  • Fig. 8 Segment Snapshot (1/3)
  • Fig. 9 Segment Snapshot (2/3)
  • Fig. 10 Segment Snapshot (3/3)
  • Fig. 11 Competitive Landscape Snapshot
  • Fig. 12 Customer Information System: Industry Value Chain Analysis
  • Fig. 13 Customer Information System: Market Dynamics
  • Fig. 14 Customer Information System: PORTER's Analysis
  • Fig. 15 Customer Information System: PESTEL Analysis
  • Fig. 16 Customer Information System Share by Component, 2023 & 2030 (USD Billion)
  • Fig. 17 Customer Information System, by Component: Market Share, 2023 & 2030
  • Fig. 18 Solution Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 19 Services Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 20 Customer Information System Share by Services, 2023 & 2030 (USD Billion)
  • Fig. 21 Customer Information System Market, by Services: Market Share, 2023 & 2030
  • Fig. 22 Legacy Extension Consulting Service Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 23 Customer Information System Implementation Service Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 24 Support Service Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 25 Customer Information System Share by Application, 2023 & 2030 (USD Billion)
  • Fig. 26 Customer Information System, by Application: Market Share, 2023 & 2030
  • Fig. 27 Water and Wastewater Management Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 28 Electricity and Power Management Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 29 Utility Gas Management Market Estimates and Forecasts, 2018 - 2030 (Revenue, USD Billion)
  • Fig. 30 Regional Marketplace: Key Takeaways
  • Fig. 31 North America Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 32 U.S. Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 33 Canada Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 34 Mexico Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 35 Europe Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 36 UK Customer Information System Market Estimates and Forecasts, 2018 - 2030) (USD Billion)
  • Fig. 37 Germany Customer Information System Market Estimates and Forecasts, (2018 - 2030) (USD Billion)
  • Fig. 38 France Customer Information System Market Estimates and Forecasts, (2018 - 2030) (USD Billion)
  • Fig. 39 Asia Pacific Customer Information System Market Estimates and Forecast, 2018 - 2030 (USD Billion)
  • Fig. 40 China Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 41 India Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 42 Japan Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 43 Australia Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 44 South Korea Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 45 Latin America Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 46 Brazil Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 47 MEA Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 48 Saudi Arabia Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 49 UAE Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 50 South Africa Customer Information System Market Estimates and Forecasts, 2018 - 2030 (USD Billion)
  • Fig. 51 Key Company Categorization
  • Fig. 52 Company Market Positioning
  • Fig. 53 Key Company Market Share Analysis, 2023
  • Fig. 54 Strategic Framework