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1451489

2024-2032 年按類型、組件、部署模式、最終用途行業和地區分類的投訴管理軟體市場報告

Complaint Management Software Market Report by Type, Component, Deployment Mode, End Use Industry, and Region 2024-2032

出版日期: | 出版商: IMARC | 英文 147 Pages | 商品交期: 2-3個工作天內

價格

2023 年,全球投訴管理軟體市場規模達到 25 億美元。展望未來, IMARC Group預計到 2032 年,市場規模將達到 58 億美元,2024-2032 年複合年成長率 (CAGR) 為 9.7%。

投訴管理軟體是指用於及時處理、管理、報告、回應客戶申訴和請求的平台。它幫助組織接受、分類和追蹤客戶投訴從提交到解決的整個過程。它還根據各種標準對投訴進行優先排序,向服務人員發出警報,在問題解決時通知客戶,並簡化整個流程以確保更快地解決。近年來,投訴管理軟體因其提供自動化投訴和報告處理、改善工作流程、增強客戶服務以及即時監控客戶回饋而受到企業的青睞。

申訴管理軟體市場趨勢:

改善客戶體驗和保護品牌形象的需求不斷成長是推動市場成長的主要因素。投訴管理軟體使組織能夠透過定期監控和記錄客戶的申訴和回饋來提高其產品或服務的品質。因此,人們越來越意識到基於雲端的投訴管理軟體解決方案所提供的眾多優勢,例如高效的資源利用、直接的 IT 控制和成本效益,從而增加了產品需求。此外,以客戶為中心的策略的廣泛採用以及對自動化工作流程和投訴管理操作的不斷成長的需求正在促進市場的成長。除此之外,人工智慧 (AI) 和機器學習 (ML) 等創新技術與投訴管理軟體的整合以及 IT 基礎設施的重大進步正在為市場提供利潤豐厚的機會。此外,醫療保健、政府和公共部門產品使用量的增加、多項產品創新以及研發 (R&D) 活動投資的增加是推動市場成長的其他因素。

本報告回答的關鍵問題

  • 2023 年全球申訴管理軟體市場規模有多大?
  • 2024-2032年全球申訴管理軟體市場的預期成長率是多少?
  • COVID-19 對全球投訴管理軟體市場有何影響?
  • 推動全球投訴管理軟體市場的關鍵因素是什麼?
  • 全球投訴管理軟體市場按類型分類是怎樣的?
  • 基於組件的全球投訴管理軟體市場的詳細情形如何?
  • 全球申訴管理軟體市場依部署模式分類是怎樣的?
  • 基於最終用途行業的全球投訴管理軟體市場的詳細情形如何?
  • 全球申訴管理軟體市場的重點區域有哪些?
  • 全球申訴管理軟體市場的主要參與者/公司有哪些?

目錄

第1章:前言

第 2 章:範圍與方法

  • 研究目的
  • 利害關係人
  • 資料來源
    • 主要資源
    • 二手資料
  • 市場預測
    • 自下而上的方法
    • 自上而下的方法
  • 預測方法

第 3 章:執行摘要

第 4 章:簡介

  • 概述
  • 主要行業趨勢

第 5 章:全球申訴管理軟體市場

  • 市場概況
  • 市場業績
  • COVID-19 的影響
  • 市場預測

第 6 章:市場區隔:按類型

  • 融合的
    • 市場走向
    • 市場預測
  • 獨立式
    • 市場走向
    • 市場預測

第 7 章:市場區隔:按組成部分

  • 軟體
    • 市場走向
    • 市場預測
  • 服務
    • 市場走向
    • 市場預測

第 8 章:市場區隔:依部署模式

  • 基於雲端
    • 市場走向
    • 市場預測
  • 本地
    • 市場走向
    • 市場預測

第 9 章:市場區隔:依最終用途產業

  • 政府和公共部門
    • 市場走向
    • 市場預測
  • BFSI
    • 市場走向
    • 市場預測
  • 零售
    • 市場走向
    • 市場預測
  • 資訊科技和電信
    • 市場走向
    • 市場預測
  • 款待
    • 市場走向
    • 市場預測
  • 衛生保健
    • 市場走向
    • 市場預測
  • 其他
    • 市場走向
    • 市場預測

第 10 章:市場區隔:按地區

  • 北美洲
    • 美國
      • 市場走向
      • 市場預測
    • 加拿大
      • 市場走向
      • 市場預測
  • 亞太
    • 中國
      • 市場走向
      • 市場預測
    • 日本
      • 市場走向
      • 市場預測
    • 印度
      • 市場走向
      • 市場預測
    • 韓國
      • 市場走向
      • 市場預測
    • 澳洲
      • 市場走向
      • 市場預測
    • 印尼
      • 市場走向
      • 市場預測
    • 其他
      • 市場走向
      • 市場預測
  • 歐洲
    • 德國
      • 市場走向
      • 市場預測
    • 法國
      • 市場走向
      • 市場預測
    • 英國
      • 市場走向
      • 市場預測
    • 義大利
      • 市場走向
      • 市場預測
    • 西班牙
      • 市場走向
      • 市場預測
    • 俄羅斯
      • 市場走向
      • 市場預測
    • 其他
      • 市場走向
      • 市場預測
  • 拉丁美洲
    • 巴西
      • 市場走向
      • 市場預測
    • 墨西哥
      • 市場走向
      • 市場預測
    • 其他
      • 市場走向
      • 市場預測
  • 中東和非洲
    • 市場走向
    • 市場細分:按國家/地區
    • 市場預測

第 11 章:SWOT 分析

  • 概述
  • 優勢
  • 弱點
  • 機會
  • 威脅

第 12 章:價值鏈分析

第 13 章:波特五力分析

  • 概述
  • 買家的議價能力
  • 供應商的議價能力
  • 競爭程度
  • 新進入者的威脅
  • 替代品的威脅

第 14 章:價格分析

第15章:競爭格局

  • 市場結構
  • 關鍵參與者
  • 關鍵參與者簡介
    • AssurX Inc.
    • EtQ LLC
    • Freshworks Inc.
    • HappyFox Inc.
    • Intelex Technologies (Industrial Scientific Corporation)
    • MasterControl Inc.
    • Quantivate LLC
    • Salesforce.com Inc.
    • Sparta Systems Inc.
    • Zendesk Inc.
    • Zoho Corporation Pvt. Ltd.
Product Code: SR112024A5102

The global complaint management software market size reached US$ 2.5 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 5.8 Billion by 2032, exhibiting a growth rate (CAGR) of 9.7% during 2024-2032.

Complaint management software refers to a platform used to handle, manage, report, and respond to customer grievances and requests in a timely manner. It assists organizations in accepting, categorizing and tracking customer complaints from submission to resolution. It also prioritizes complaints based on various criteria, alerts service personnel, notifies customers when their issue has been addressed and streamlines the entire process to ensure faster resolutions. In recent years, complaint management software has gained traction among enterprises as it offers automated complaint and report processing, improves workflow, enhances customer service, and monitors customer feedback in real-time.

Complaint Management Software Market Trends:

The rising need to improve customer experience and protect brand image represents the primary factor driving the market growth. Complaint management software enables organizations to enhance the quality of their products or services by regularly monitoring and recording customer grievances and feedback. As a result, the growing awareness regarding numerous benefits offered by cloud-based complaint management software solutions, such as efficient resource utilization, direct IT control and cost-effectiveness, is augmenting the product demand. Additionally, the widespread adoption of customer-centric strategies and the escalating demand for automated workflow and complaint management operations are catalyzing the market growth. Besides this, the integration of innovative technologies, such as artificial intelligence (AI) and machine learning (ML), with complaint management software and significant advancements in IT infrastructure are providing lucrative opportunities to the market. Furthermore, the rising product usage in the healthcare, government and public sectors, several product innovations, and increasing investments in research and development (R&D) activities are some of the other factors propelling the market growth.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global complaint management software market report, along with forecasts at the global, regional and country level from 2024-2032. Our report has categorized the market based on type, component, deployment mode and end use industry.

Breakup by Type:

Integrated

Stand-alone

Breakup by Component:

Software

Services

Breakup by Deployment Mode:

Cloud-based

On-premises

Breakup by End Use Industry:

Government and Public Sector

BFSI

Retail

IT and Telecom

Hospitality

Healthcare

Others

Breakup by Region:

North America

United States

Canada

Asia-Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being AssurX Inc., EtQ LLC, Freshworks Inc., HappyFox Inc., Intelex Technologies (Industrial Scientific Corporation), MasterControl Inc., Quantivate LLC, Salesforce.com Inc., Sparta Systems Inc., Zendesk Inc. and Zoho Corporation Pvt. Ltd.

Key Questions Answered in This Report

  • 1. What was the size of the global complaint management software market in 2023?
  • 2. What is the expected growth rate of the global complaint management software market during 2024-2032?
  • 3. What has been the impact of COVID-19 on the global complaint management software market?
  • 4. What are the key factors driving the global complaint management software market?
  • 5. What is the breakup of the global complaint management software market based on the type?
  • 6. What is the breakup of the global complaint management software market based on the component?
  • 7. What is the breakup of the global complaint management software market based on the deployment mode?
  • 8. What is the breakup of the global complaint management software market based on the end-use industry?
  • 9. What are the key regions in the global complaint management software market?
  • 10. Who are the key players/companies in the global complaint management software market?

Table of Contents

1 Preface

2 Scope and Methodology

  • 2.1 Objectives of the Study
  • 2.2 Stakeholders
  • 2.3 Data Sources
    • 2.3.1 Primary Sources
    • 2.3.2 Secondary Sources
  • 2.4 Market Estimation
    • 2.4.1 Bottom-Up Approach
    • 2.4.2 Top-Down Approach
  • 2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

  • 4.1 Overview
  • 4.2 Key Industry Trends

5 Global Complaint Management Software Market

  • 5.1 Market Overview
  • 5.2 Market Performance
  • 5.3 Impact of COVID-19
  • 5.4 Market Forecast

6 Market Breakup by Type

  • 6.1 Integrated
    • 6.1.1 Market Trends
    • 6.1.2 Market Forecast
  • 6.2 Stand-alone
    • 6.2.1 Market Trends
    • 6.2.2 Market Forecast

7 Market Breakup by Component

  • 7.1 Software
    • 7.1.1 Market Trends
    • 7.1.2 Market Forecast
  • 7.2 Services
    • 7.2.1 Market Trends
    • 7.2.2 Market Forecast

8 Market Breakup by Deployment Mode

  • 8.1 Cloud-based
    • 8.1.1 Market Trends
    • 8.1.2 Market Forecast
  • 8.2 On-premises
    • 8.2.1 Market Trends
    • 8.2.2 Market Forecast

9 Market Breakup by End Use Industry

  • 9.1 Government and Public Sector
    • 9.1.1 Market Trends
    • 9.1.2 Market Forecast
  • 9.2 BFSI
    • 9.2.1 Market Trends
    • 9.2.2 Market Forecast
  • 9.3 Retail
    • 9.3.1 Market Trends
    • 9.3.2 Market Forecast
  • 9.4 IT and Telecom
    • 9.4.1 Market Trends
    • 9.4.2 Market Forecast
  • 9.5 Hospitality
    • 9.5.1 Market Trends
    • 9.5.2 Market Forecast
  • 9.6 Healthcare
    • 9.6.1 Market Trends
    • 9.6.2 Market Forecast
  • 9.7 Others
    • 9.7.1 Market Trends
    • 9.7.2 Market Forecast

10 Market Breakup by Region

  • 10.1 North America
    • 10.1.1 United States
      • 10.1.1.1 Market Trends
      • 10.1.1.2 Market Forecast
    • 10.1.2 Canada
      • 10.1.2.1 Market Trends
      • 10.1.2.2 Market Forecast
  • 10.2 Asia-Pacific
    • 10.2.1 China
      • 10.2.1.1 Market Trends
      • 10.2.1.2 Market Forecast
    • 10.2.2 Japan
      • 10.2.2.1 Market Trends
      • 10.2.2.2 Market Forecast
    • 10.2.3 India
      • 10.2.3.1 Market Trends
      • 10.2.3.2 Market Forecast
    • 10.2.4 South Korea
      • 10.2.4.1 Market Trends
      • 10.2.4.2 Market Forecast
    • 10.2.5 Australia
      • 10.2.5.1 Market Trends
      • 10.2.5.2 Market Forecast
    • 10.2.6 Indonesia
      • 10.2.6.1 Market Trends
      • 10.2.6.2 Market Forecast
    • 10.2.7 Others
      • 10.2.7.1 Market Trends
      • 10.2.7.2 Market Forecast
  • 10.3 Europe
    • 10.3.1 Germany
      • 10.3.1.1 Market Trends
      • 10.3.1.2 Market Forecast
    • 10.3.2 France
      • 10.3.2.1 Market Trends
      • 10.3.2.2 Market Forecast
    • 10.3.3 United Kingdom
      • 10.3.3.1 Market Trends
      • 10.3.3.2 Market Forecast
    • 10.3.4 Italy
      • 10.3.4.1 Market Trends
      • 10.3.4.2 Market Forecast
    • 10.3.5 Spain
      • 10.3.5.1 Market Trends
      • 10.3.5.2 Market Forecast
    • 10.3.6 Russia
      • 10.3.6.1 Market Trends
      • 10.3.6.2 Market Forecast
    • 10.3.7 Others
      • 10.3.7.1 Market Trends
      • 10.3.7.2 Market Forecast
  • 10.4 Latin America
    • 10.4.1 Brazil
      • 10.4.1.1 Market Trends
      • 10.4.1.2 Market Forecast
    • 10.4.2 Mexico
      • 10.4.2.1 Market Trends
      • 10.4.2.2 Market Forecast
    • 10.4.3 Others
      • 10.4.3.1 Market Trends
      • 10.4.3.2 Market Forecast
  • 10.5 Middle East and Africa
    • 10.5.1 Market Trends
    • 10.5.2 Market Breakup by Country
    • 10.5.3 Market Forecast

11 SWOT Analysis

  • 11.1 Overview
  • 11.2 Strengths
  • 11.3 Weaknesses
  • 11.4 Opportunities
  • 11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

  • 13.1 Overview
  • 13.2 Bargaining Power of Buyers
  • 13.3 Bargaining Power of Suppliers
  • 13.4 Degree of Competition
  • 13.5 Threat of New Entrants
  • 13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

  • 15.1 Market Structure
  • 15.2 Key Players
  • 15.3 Profiles of Key Players
    • 15.3.1 AssurX Inc.
      • 15.3.1.1 Company Overview
      • 15.3.1.2 Product Portfolio
    • 15.3.2 EtQ LLC
      • 15.3.2.1 Company Overview
      • 15.3.2.2 Product Portfolio
    • 15.3.3 Freshworks Inc.
      • 15.3.3.1 Company Overview
      • 15.3.3.2 Product Portfolio
      • 15.3.3.3 Financials
    • 15.3.4 HappyFox Inc.
      • 15.3.4.1 Company Overview
      • 15.3.4.2 Product Portfolio
    • 15.3.5 Intelex Technologies (Industrial Scientific Corporation)
      • 15.3.5.1 Company Overview
      • 15.3.5.2 Product Portfolio
    • 15.3.6 MasterControl Inc.
      • 15.3.6.1 Company Overview
      • 15.3.6.2 Product Portfolio
    • 15.3.7 Quantivate LLC
      • 15.3.7.1 Company Overview
      • 15.3.7.2 Product Portfolio
    • 15.3.8 Salesforce.com Inc.
      • 15.3.8.1 Company Overview
      • 15.3.8.2 Product Portfolio
      • 15.3.8.3 Financials
      • 15.3.8.4 SWOT Analysis
    • 15.3.9 Sparta Systems Inc.
      • 15.3.9.1 Company Overview
      • 15.3.9.2 Product Portfolio
    • 15.3.10 Zendesk Inc.
      • 15.3.10.1 Company Overview
      • 15.3.10.2 Product Portfolio
      • 15.3.10.3 Financials
    • 15.3.11 Zoho Corporation Pvt. Ltd.
      • 15.3.11.1 Company Overview
      • 15.3.11.2 Product Portfolio

List of Figures

  • Figure 1: Global: Complaint Management Software Market: Major Drivers and Challenges
  • Figure 2: Global: Complaint Management Software Market: Sales Value (in Billion US$), 2018-2023
  • Figure 3: Global: Complaint Management Software Market Forecast: Sales Value (in Billion US$), 2024-2032
  • Figure 4: Global: Complaint Management Software Market: Breakup by Type (in %), 2023
  • Figure 5: Global: Complaint Management Software Market: Breakup by Component (in %), 2023
  • Figure 6: Global: Complaint Management Software Market: Breakup by Deployment Mode (in %), 2023
  • Figure 7: Global: Complaint Management Software Market: Breakup by End Use Industry (in %), 2023
  • Figure 8: Global: Complaint Management Software Market: Breakup by Region (in %), 2023
  • Figure 9: Global: Complaint Management Software (Integrated) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 10: Global: Complaint Management Software (Integrated) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 11: Global: Complaint Management Software (Stand-alone) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 12: Global: Complaint Management Software (Stand-alone) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 13: Global: Complaint Management Software (Software) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 14: Global: Complaint Management Software (Software) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 15: Global: Complaint Management Software (Services) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 16: Global: Complaint Management Software (Services) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 17: Global: Complaint Management Software (Cloud-based) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 18: Global: Complaint Management Software (Cloud-based) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 19: Global: Complaint Management Software (On-premises) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 20: Global: Complaint Management Software (On-premises) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 21: Global: Complaint Management Software (Government and Public Sector) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 22: Global: Complaint Management Software (Government and Public Sector) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 23: Global: Complaint Management Software (BFSI) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 24: Global: Complaint Management Software (BFSI) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 25: Global: Complaint Management Software (Retail) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 26: Global: Complaint Management Software (Retail) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 27: Global: Complaint Management Software (IT and Telecom) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 28: Global: Complaint Management Software (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 29: Global: Complaint Management Software (Hospitality) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 30: Global: Complaint Management Software (Hospitality) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 31: Global: Complaint Management Software (Healthcare) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 32: Global: Complaint Management Software (Healthcare) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 33: Global: Complaint Management Software (Other End Use Industries) Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 34: Global: Complaint Management Software (Other End Use Industries) Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 35: North America: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 36: North America: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 37: United States: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 38: United States: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 39: Canada: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 40: Canada: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 41: Asia-Pacific: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 42: Asia-Pacific: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 43: China: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 44: China: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 45: Japan: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 46: Japan: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 47: India: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 48: India: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 49: South Korea: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 50: South Korea: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 51: Australia: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 52: Australia: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 53: Indonesia: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 54: Indonesia: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 55: Others: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 56: Others: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 57: Europe: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 58: Europe: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 59: Germany: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 60: Germany: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 61: France: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 62: France: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 63: United Kingdom: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 64: United Kingdom: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 65: Italy: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 66: Italy: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 67: Spain: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 68: Spain: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 69: Russia: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 70: Russia: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 71: Others: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 72: Others: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 73: Latin America: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 74: Latin America: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 75: Brazil: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 76: Brazil: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 77: Mexico: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 78: Mexico: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 79: Others: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 80: Others: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 81: Middle East and Africa: Complaint Management Software Market: Sales Value (in Million US$), 2018 & 2023
  • Figure 82: Middle East and Africa: Complaint Management Software Market: Breakup by Country (in %), 2023
  • Figure 83: Middle East and Africa: Complaint Management Software Market Forecast: Sales Value (in Million US$), 2024-2032
  • Figure 84: Global: Complaint Management Software Industry: SWOT Analysis
  • Figure 85: Global: Complaint Management Software Industry: Value Chain Analysis
  • Figure 86: Global: Complaint Management Software Industry: Porter's Five Forces Analysis

List of Tables

  • Table 1: Global: Complaint Management Software Market: Key Industry Highlights, 2023 and 2032
  • Table 2: Global: Complaint Management Software Market Forecast: Breakup by Type (in Million US$), 2024-2032
  • Table 3: Global: Complaint Management Software Market Forecast: Breakup by Component (in Million US$), 2024-2032
  • Table 4: Global: Complaint Management Software Market Forecast: Breakup by Deployment Mode (in Million US$), 2024-2032
  • Table 5: Global: Complaint Management Software Market Forecast: Breakup by End Use Industry (in Million US$), 2024-2032
  • Table 6: Global: Complaint Management Software Market Forecast: Breakup by Region (in Million US$), 2024-2032
  • Table 7: Global: Complaint Management Software Market: Competitive Structure
  • Table 8: Global: Complaint Management Software Market: Key Players