市場調查報告書
商品編碼
1451659
2024-2032 年按產品、服務類型、營運領域和地區分類的電子商務物流市場報告E-Commerce Logistics Market Report by Product, Service Type, Operational Area, and Region 2024-2032 |
2023年全球電商物流市場規模達4,316億美元。展望未來, IMARC Group預計到2032年市場規模將達到14,379億美元,2024-2032年複合年成長率(CAGR)為13.9%。世界各地人們對線上購物平台的依賴日益增加,人口稠密的城市地區對及時最後一哩送貨的需求不斷成長,以及先進技術的整合是推動市場的一些主要因素。
電子商務物流是指由流程、策略和技術組成的複雜系統,可促進產品從線上零售商有效地轉移到消費者手中。它涉及訂單下達和處理、倉儲、庫存管理、包裝、運輸、交付以及退貨和客戶支援等售後服務。它依賴於道路狀況和地區運輸法規的詳細資訊。它提供即時追蹤功能,使客戶能夠監控訂單狀態。它使企業能夠進入全球市場,吸引更大的客戶群並增加收入潛力。除此之外,它還管理跨境運輸的複雜性,包括清關和合規性。
直接面對消費者 (DTC) 品牌的出現推動了對專業物流解決方案的需求,以管理其獨特的分銷模式,從而促進市場成長。此外,人們對線上零售通路所提供的優勢的認知不斷提高,例如免費送貨上門、安全的支付方式以及令人興奮的優惠和折扣,正在吸引更廣泛的消費者群體。除此之外,擴大使用行動裝置進行購物,刺激了對無縫行動最佳化物流解決方案的需求。此外,各電商企業紛紛將物流外包給專業供應商,專注於核心業務,市場前景良好。
網路零售業的崛起
快速城市化和線上零售業的成長是積極影響市場的關鍵因素之一。此外,個人對線上購物平台的日益依賴正在促進對高效物流解決方案的需求,以滿足客戶對快速、可靠交付的期望。除此之外,不斷增加的訂單量正在推動對先進物流網路的需求,以無縫管理和履行這些訂單。此外,人口稠密的城市地區對及時最後一哩送貨的需求不斷成長,鼓勵市場參與者採用創新方法,例如當日送貨和按需送貨選項。此外,考慮到海關、法規和不同消費者偏好的複雜跨境物流解決方案的發展有利於市場成長。
採用先進技術
擴大採用自動化方法來簡化訂單處理、倉庫營運、庫存管理和更快的交付,這對市場產生了積極的影響。此外,物聯網 (IoT) 設備的整合可實現貨運的即時追蹤,確保透明度、減少延誤並提高客戶滿意度。除此之外,採用雲端平台來處理波動的訂單量,同時保持無縫運作並最大限度地減少停機時間正在加強市場的成長。此外,安全、透明的區塊鏈的日益使用有助於確保產品的真實性、簡化可追溯性並建立對供應鏈的信任。此外,無人機和機器人系統正在徹底改變最後一英里的交付方式,從而能夠更快地向偏遠地區和擁擠的城市地區交付貨物。
不斷變化的消費者期望
快速交付訂閱的日益普及正在推動物流提供者最佳化路線、採用先進技術並提供加急運輸選項來滿足這些期望。除此之外,對環保包裝解決方案的需求不斷成長,以透過減少碳足跡來促進環境健康,這為市場創造了積極的前景。此外,解決送貨查詢和問題的響應式客戶服務設施可以培養消費者的信任和忠誠度,從而增強整體購物體驗。除此之外,個人對個人化交付選項(例如選擇交付時間和地點)的日益偏好也有利於市場成長。
The global e-commerce logistics market size reached US$ 431.6 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 1,437.9 Billion by 2032, exhibiting a growth rate (CAGR) of 13.9% during 2024-2032. The increasing reliance on online shopping platforms by people worldwide, rising need for timely last-mile deliveries in densely populated urban areas, and the integration of advanced technologies are some of the major factors propelling the market.
E-commerce logistics refers to the intricate system of processes, strategies, and technologies that facilitate the efficient movement of products from online retailers to consumers. It involves order placement and processing, warehousing, inventory management, packaging, shipping, delivery, and post-sale services like returns and customer support. It relies on detailed information of road conditions and transport laws of territories. It offers real-time tracking capabilities and enables customers to monitor the status of their orders. It enables businesses to reach global markets, attract a larger customer base and increase revenue potential. Besides this, it manages the complexities of cross-border shipping, including customs clearance and compliance.
The emergence of direct-to-consumer (DTC) brands is driving the need for specialized logistics solutions to manage their unique distribution models, which is contributing to the market growth. Additionally, the rising awareness among individuals about the advantages offered by online retail channels, such as free home delivery, secure payment methods, and exciting deals and discounts, is attracting a wider consumer base. Apart from this, the increasing use of mobile devices for shopping is catalyzing the need for seamless mobile-optimized logistics solutions. Furthermore, various e-commerce businesses are outsourcing logistics to specialized providers to focus on core operations, which is offering a favorable market outlook.
Rise in the online retail sector
Rapid urbanization and the growth of the online retail sector represent one of the key factors positively influencing the market. Additionally, the increasing reliance of individuals on online shopping platforms is catalyzing the demand for efficient logistics solutions to meet customer expectations of fast and reliable deliveries. Apart from this, the increasing volume of orders is driving the demand for advanced logistics networks to manage and fulfill these orders seamlessly. Furthermore, the rising need for timely last-mile deliveries in densely populated urban areas is encouraging market players to adopt innovative approaches, such as same-day and on-demand delivery options. Moreover, the development of intricate cross-border logistics solutions that account for customs, regulations, and varying consumer preferences is favoring market growth.
Adoption of advanced technologies
The rising adoption of automated approaches to streamline order processing, warehouse operations, inventory management, and faster delivery is positively influencing the market. Additionally, the integration of the Internet of Things (IoT) devices is enabling real-time tracking of shipments, ensuring transparency, reducing delays, and enhancing customer satisfaction. Apart from this, the adoption of cloud platforms to handle fluctuating order volumes while maintaining seamless operations and minimizing downtime is strengthening the growth of the market. Moreover, the increasing utilization of secure and transparent blockchain helps in ensuring the authenticity of products, simplifying traceability, and building trust in the supply chain. Furthermore, unmanned aerial vehicles and robotic systems are revolutionizing last-mile delivery, enabling quicker deliveries to remote areas and congested urban zones.
Evolving consumer expectations
The increasing popularity of subscriptions for swift deliveries is propelling logistics providers to optimize routes, adopt advanced technologies, and offer expedited shipping options to meet these expectations. Apart from this, the escalating demand for eco-friendly packaging solutions to promote environmental health by reducing carbon footprint is creating a positive outlook for the market. Furthermore, the facility of responsive customer service to address delivery inquiries and issues develops trust and loyalty among consumers, which enhances the overall shopping experience. Besides this, the rising preferences of individuals for personalized delivery options, such as choosing delivery times and locations is favoring the market growth.
IMARC Group provides an analysis of the key trends in each segment of the global e-commerce logistics market report, along with forecasts at the global, regional and country levels for 2024-2032. Our report has categorized the market based on product, service type and operational area.
Baby Products
Personal Care Products
Books
Home Furnishing Products
Apparel Products
Electronics Products
Automotive Products
Others
Apparel products dominate the market
The report has provided a detailed breakup and analysis of the market based on the product. This includes baby products, personal care products, books, home furnishing products, apparel products, electronics products, automotive products, and others. According to the report, apparel products represented the largest segment as they have a universal consumer appeal, which caters to a wide demographic of shoppers. Additionally, it allows individuals to view detailed images, read reviews, and make informed decisions without the need for physical touch. Apart from this, the flexibility of e-commerce logistics facilitates hassle-free returns and exchanges for apparel products, addressing sizing and fit concerns and enhancing customer trust in online purchases. Furthermore, online retail channels leverage data analytics to provide personalized recommendations for apparel products that align with their preferences.
Transportation
Warehousing
Transportation accounts for the majority of the market share
A detailed breakup and analysis of the market based on the service type has also been provided in the report. This includes transportation and warehousing. According to the report, transportation holds the largest market share as it facilitates the movement of goods from manufacturers to end users across diverse geographical locations. Additionally, the multifaceted nature of transportation, encompassing road, air, sea, and rail, provides a comprehensive approach to cater to different distances, delivery timeframes, and customer preferences. Apart from this, leading market players are using autonomous vehicles, drones, and localized partnerships to ensure prompt doorstep deliveries. Furthermore, various companies are increasing the usage of transparent tracking, communication, and efficient delivery experiences. They utilize advanced logistics technology to optimize routes, streamline processes, and meet the time-sensitive expectations of consumers. Moreover, the adoption of advanced technologies in transportation minimizes expenses by selecting the most cost-effective routes, consolidating shipments, and maximizing vehicle utilization.
International
Domestic
Domestic holds the largest share in the market
A detailed breakup and analysis of the market based on the operational area has also been provided in the report. This includes international and domestic. According to the report, domestic accounted for the largest market share as it involves lower transportation costs, reduced customs fees, and simplified regulations, which contributes to competitive pricing and higher cost-efficiency. Additionally, it offers faster order processing, reduced transit times, and quicker return processes. Apart from this, domestic logistics players are well-versed in navigating local transportation networks, road conditions, and urban landscapes, which ensures the efficient movement of goods within the country. Along with this, they share the same culture and language with consumers, which enhances communication and customer service interactions. Furthermore, domestic logistics companies excel at last-mile delivery and offer quicker and more reliable services compared to cross-border alternatives.
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
Asia Pacific exhibits a clear dominance, accounting for the largest e-commerce logistics market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, Asia Pacific accounted for the largest market share since the region has densely populated countries. Additionally, the widespread adoption of digital technologies and smartphones offer a favorable market outlook. Apart from this, the strategic geographical location of many countries in the region facilitates cross-border e-commerce transactions, which require intricate logistics to manage international shipments efficiently. Furthermore, various public and private enterprises in the Asia Pacific region are investing in transportation and warehousing infrastructure. Improved road networks, modern warehouses, and advanced distribution centers support the efficiency of e-commerce logistics operations. Moreover, the e-commerce landscape in the Asia Pacific region comprises a mix of established marketplaces and emerging platforms, which encourages logistics providers to innovate and optimize their services to meet varying demands.
Companies are actively engaged in strategic initiatives to cater to the evolving demands of the digital retail landscape. These companies are investing continuously in advanced technologies, such as artificial intelligence (AI), machine learning (ML), and data analytics to enhance route planning, inventory management, and optimize operational efficiency. Moreover, e-commerce logistics firms are expanding partnerships with last-mile delivery startups and integrating innovative solutions like drones and autonomous vehicles to overcome urban congestion and ensure swift deliveries. Additionally, many companies are focusing on eco-friendly packaging, energy-efficient transportation, and carbon footprint reduction to promote environmental health. Furthermore, companies are focusing on enhancing customer experiences by offering seamless tracking and transparent communication.
Agility Public Warehousing Company K.S.C.P.
Amazon.com Inc.
C.H. Robinson Worldwide Inc.
CEVA Logistics (CMA CGM S.A.)
DHL (Deutsche Post AG)
Fedex Corporation
Gati Limited
Kenco Group
Kuehne + Nagel International AG
Rhenus Group (Rethmann Se & Co. Kg)
SF Express Co. Ltd. (Shenzhen Mingde Holding Development Co. Ltd.)
Xpo Logistics Inc.
In January 2023, Amazon.com Inc. made investments in its logistics arm, including Rs 400 crore in Amazon Transportation Services, as part of its efforts to expand user base and serve millions of sellers in India.
In June 2021, XPO Logistics and Barilla expanded their partnership with customized E-commerce logistics for "Dedicato a Te" Website.
In September 2023, DHL acquired a major stake in Monta, a Dutch e-commerce specialist, to strengthen DHL's core logistics business.