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市場調查報告書
商品編碼
1519357
2024-2032 年按服務類型、部署模型、組織規模、垂直產業和區域分類的雲端託管服務市場報告Cloud Managed Services Market Report by Service Type, Deployment Model, Organization Size, Vertical, and Region 2024-2032 |
IMARC Group年,全球雲端管理服務市場規模達532億美元。該市場的主要促進因素是人們對安全性和合規性的日益關注、雲端運算的廣泛利用,以及對即時監控、識別和解決潛在問題的需求不斷成長,以免影響業務和營運。
主要市場促進因素:由於雲端託管服務供應商 (MSP) 採用基於訂閱的模式營運,因此越來越多的企業將其 IT 基礎設施外包,從而推動了雲端託管服務市場的成長。此外,雲端託管服務供應商提供災難復原和業務連續性解決方案,幫助公司減輕網路攻擊、自然災害和硬體故障等潛在中斷的影響,這也促進了雲端託管服務在全球的共享。
主要市場趨勢:將邊緣運算解決方案整合到雲端託管服務中,使組織能夠有效地處理和分析資料,這正在刺激市場成長。除此之外,多家公司廣泛利用人工智慧和機器學習技術來提高效率、自動化任務和增強決策能力,也推動了雲端託管服務市場的預測。
競爭格局:雲端管理服務產業的一些主要市場參與者包括 Accenture plc、Atos SE、Cisco Systems, Inc.、DXC Technology、Fujitsu Limited、Google LLC (Alphabet Inc.)、HCL Technologies、Hewlett Packard Enterprise、International Business Machines Corporation、Infosys Limited、NEC Corporation (AT&T Inc.)、NTT DATA Corporation(日本電報電話公司)、Wipro Limited 等。
地理趨勢:由於外包一些完整的公司職責越來越受歡迎,北美在雲端託管服務市場分析中佔據了最大佔有率。此外,企業為了提高營運效率而對雲端運算活動的要求不斷提高,這對北美雲端管理服務市場前景產生了積極影響。
挑戰和機會:市場的主要挑戰之一包括確保各種應用程式和資料的安全。由於在雲端中儲存和處理大量資訊,人們主要擔心未經授權的存取、資料外洩以及遵守資料保護法規。然而,領先組織廣泛利用人工智慧、巨量資料分析、機器學習和物聯網等先進技術來改善決策、獲得洞察並增強競爭力,為雲端管理服務市場需求提供了巨大的成長機會。
雲端運算的日益普及
各種企業擴大採用雲端運算來提高營運效率,這正在促進市場的成長。除此之外,廣泛利用雲端解決方案來管理應用程式、資源和服務也刺激了雲端管理服務市場統計數據。例如,根據 Flexera Software 2023 年雲端狀態報告,75% 的企業受訪者表示他們正在採用 Microsoft Azure 來使用公有雲。此外,作為多年合作關係的一部分,Google Cloud 和總部位於康乃狄克州的 XPO Logistics 攜手合作,加強整個供應鏈中的商品流動。 XPO 利用 Google Cloud 的資料分析、機器學習和人工智慧 (AI) 功能來建立更快、更有效的供應鏈,並提高視覺性。此外,2023 年 6 月,惠普企業公司宣布正在推出一項雲端運算服務,旨在為類似 ChatGPT 的人工智慧系統提供支援。 HPE的高效能運算和人工智慧部門表示,該公司將利用其在超級電腦方面的經驗專門為所謂的大語言模型提供服務,大語言模型是服務背後的技術,包括ChatGPT。
日益關注安全性和合規性
企業對先進安全措施(包括入侵防禦、威脅偵測、漏洞評估和資料加密)以保護關鍵資訊和數位資產的需求不斷成長,這主要推動了雲端管理服務產業的發展。除此之外,雲端託管服務提供者提供瞭解和實施多項合規性要求的專業知識,幫助公司避免潛在的財務和法律處罰,這也推動了市場的成長。例如,根據印度資料安全委員會 (DSCI) 的數據,BFSI 是印度網路安全支出市場佔有率最大的三大產業之一。這是因為監管機構、資料本地化、公用事業支付、電子商務和線上保險市場的規範更加嚴格。此類措施預計將增加該國端點安全解決方案的採用。此外,惠普企業也宣布,該公司已與阿拉伯聯合大公國網路安全委員會簽署了一份合作備忘錄,以加強學校的網路技能培訓,並為阿拉伯聯合大公國年輕人在科技行業的職業生涯做好準備。
雲端環境的複雜度不斷增加
雲端託管服務供應商為缺乏有效管理複雜雲端配置的內部專業知識的企業提供專業知識和技能,這是一個重要的成長誘導因素。此外,對管理安全、網路、資料庫和應用程式最佳化等各種組件的高級服務的需求不斷成長,正在對全球市場產生積極影響。例如,思科發布了 AppDynamics Cloud,這是一個雲端原生可觀測平台,適用於建構在日益複雜的分散式架構和服務上的現代應用程式。它旨在簡單、實用和直覺,使 IT 團隊能夠創建組織、客戶和最終用戶當前所需的出色數位體驗。目前的 AppDynamics 客戶可以升級到 AppDynamics Cloud 並繼續使用其現有的應用程式效能監控 (APM) 代理程式或同時為兩個平台提供服務。 AppDynamics Cloud 支援 AWS 雲端原生並管理 Kubernetes 部署,並計劃擴展到 Microsoft Azure、Google Cloud Platform 和其他雲端供應商。
IMARC Group提供了每個細分市場的主要趨勢分析,以及 2024-2032 年全球、區域和國家層面的預測。我們的報告根據服務類型、部署模型、組織規模和垂直領域對市場進行了分類。
主機服務
託管商業服務
託管安全服務
託管基礎設施服務
管理行動服務
託管通訊和協作服務
託管網路服務主導市場
該報告根據服務類型對市場進行了詳細的細分和分析。這包括託管網路服務、託管業務服務、託管安全服務、託管基礎設施服務、託管行動服務以及託管通訊和協作服務。根據該報告,託管網路服務佔據了最大的部分。
託管網路服務包含各種與網路相關的活動,例如網路實施、設計、維護、監控、安全性和故障排除。託管服務供應商為企業提供在雲端環境中配置網路元件的協助,以確保最佳的負載平衡、連接和資源分配。例如,科威特頂級國家雲端解決方案供應商 LEAN 推出了雲端託管服務,為企業提供了獨特的選擇,使其能夠集中 IT 資源來實現其目標。 LEAN 為客戶提供整合、最佳化的功能來管理其虛擬資料中心、災難復原以及備份和資料保護服務,降低資本和營運成本,提高安全性和合規性,並以前所未有的速度和可靠性最大限度地降低風險。此外,LEAN 也利用了其國家雲端和專業服務經驗。
私有雲端
公共雲端
私有雲端佔最大市場佔有率
該報告根據部署模型對市場進行了詳細的細分和分析。這包括私有雲和公有雲。報告稱,私有雲佔據最大的細分市場。
私有雲端提供專用於單一公司的靈活且全面的運算環境,從而增強資料安全性和隱私以及對資源的控制。它使企業能夠有效地擴展應用程式、分配運算資源和管理工作負載。例如,Protera 推出了自動災難復原框架,旨在幫助當代企業從靜態的「複選框」災難復原 (DR) 計畫轉向更動態、實用的測試程式。災難復原 (DR) 解決方案使企業能夠反覆測試、驗證和證明其程式可以快速有效地恢復營運,並且在發生網路攻擊時幾乎不會對業務營運造成干擾。
大型企業
中小企業
大企業佔最大市場佔有率
該報告根據組織規模對市場進行了詳細的細分和分析。這包括大型企業和中小企業。報告顯示,大型企業佔據了最大的市場佔有率。
大型企業需要雲端託管服務來進行架構部署、設計、安全性、維護和持續監控。它們為大型企業提供了提高整體效率並有效專注於主要目標的機會。例如,Zoom 宣布對企業級安全和可靠性平台進行重要更新,以實現輕鬆連接和維持組織性,以滿足小型企業或大型企業的需求,並具有所需的隱私和安全功能。除此之外,Axis Bank 與Amazon Web Services (AWS) 合作,使用AWS 金鑰管理服務(一項用於加密操作(KMS) 的完全託管服務)、AWS CloudHSM、基於雲端的硬體安全模組(HSM) 、AWS Identity存取管理 (IAM)、AWS 加密 SDK 和用戶端加密庫,以提高資料安全性、合規性和客戶體驗。
零售和消費品
BFSI
電信
政府和公共部門
醫療保健和生命科學
製造業
能源和公用事業
它
其他
零售和消費品佔據最大市場佔有率
該報告提供了基於垂直市場的詳細細分和分析。這包括零售和消費品、BFSI、電信、政府和公共部門、醫療保健和生命科學、製造業、能源和公用事業、IT 等。報告稱,零售和消費品佔據最大的市場佔有率。
零售企業廣泛利用雲端管理服務來輕鬆擴展或縮小其 IT 基礎設施規模,以滿足不斷變化的需求,而無需進行大量前期投資,這正在促進該領域的市場成長。例如,2023 年 7 月,AuditBoard 推出了新的 IT 風險管理產品 AuditBoard ITRM,這是一款專為 CISO 及其團隊打造的解決方案。 AuditBoard ITRM 旨在實現 IT 安全與其他組織職能之間的協作,以加速 IT 系統的識別和分類、執行業務影響評估並修復已識別的問題。此外,2023年11月,True Digital Group與人工智慧驅動的政策和全球情報企業SaaS技術供應商FiscalNote Holdings, Inc.進行策略合作,繪製第3方和第4方供應商地圖並監控關鍵風險,為金融機構提供了機會來了解和監控其廣泛的供應商網路中的風險,並提高整個供應商生態系統的透明度。
北美洲
美國
加拿大
亞太
中國
日本
印度
韓國
澳洲
印尼
其他
歐洲
德國
法國
英國
義大利
西班牙
俄羅斯
其他
拉丁美洲
巴西
墨西哥
其他
中東和非洲
北美表現出明顯的主導地位,佔據最大的雲端託管服務市場佔有率
該報告還對所有主要區域市場進行了全面分析,其中包括北美(美國和加拿大);亞太地區(中國、日本、印度、韓國、澳洲、印尼等);歐洲(德國、法國、英國、義大利、西班牙、俄羅斯等);拉丁美洲(巴西、墨西哥等);以及中東和非洲。報告稱,由於企業為提高營運效率而進行的雲端運算活動不斷增加,北美佔據了最大的市場佔有率。此外,外包整體公司責任的新興趨勢也促進了該地區的市場成長。例如,AWS Managed Services 推出了 Accelerate。無論客戶處於雲端之旅的哪個階段,AWS Managed Services (AMS) Accelerate 都是新的雲端營運產品,可協助客戶實現卓越營運。 Accelerate 管理在 AWS 上執行的所有工作負載,客戶可以完全存取所有 AWS 服務。 Accelerate 使用 AWS 服務(例如 AWS Systems Manager、Amazon CloudWatch、Amazon GuardDuty 和 AWS Config)來實現操作和安全性。這些服務可以與現有業務流程整合,並且比其他商業解決方案更實惠。客戶現在可以在幾天內做好生產準備。
The global cloud managed services market size reached US$ 53.2 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 145.7 Billion by 2032, exhibiting a growth rate (CAGR) of 11.74% during 2024-2032. The market is primarily driven by the rising focus on security and compliance, the extensive utilization of cloud computing, and the escalating demand for real-time monitoring, identifying, and addressing potential issues before they impact businesses and operations.
Major Market Drivers: The growing popularity of cloud managed services providers (MSPs) among various businesses for outsourcing their IT infrastructure, as they operate on a subscription-based model, is bolstering the cloud managed services market growth. Moreover, cloud MSPs provide disaster recovery and business continuity solutions that aid companies in mitigating the impact of potential disruptions, such as cyberattacks, natural disasters, and hardware failures, which is also catalyzing the cloud managed services share globally.
Key Market Trends: The integration of edge computing solutions in cloud managed services to enable organizations to process and analyze data effectively is stimulating the market growth. In addition to this, the extensive utilization of artificial intelligence and machine learning technologies by several companies to improve efficiency, automate tasks, and enhance decision-making is also propelling the cloud managed services market forecast.
Competitive Landscape: Some of the major market players in the cloud managed services industry include Accenture plc, Atos SE, Cisco Systems, Inc., DXC Technology, Fujitsu Limited, Google LLC (Alphabet Inc.), HCL Technologies, Hewlett Packard Enterprise, International Business Machines Corporation, Infosys Limited, NEC Corporation (AT&T Inc.), NTT DATA Corporation (Nippon Telegraph and Telephone Corporation), Wipro Limited, among many others.
Geographical Trends: North America accounted for the largest share in the cloud managed services market analysis, owing to the growing popularity of outsourcing several integral company responsibilities. Moreover, the elevating requirement for cloud computing activities among businesses to increase their operational efficiency is positively influencing the cloud managed services market outlook in North America.
Challenges and Opportunities: One of the major challenges of the market includes ensuring the security of various applications and data. With huge amounts of information stored and processed in the cloud, there are primary concerns regarding unauthorized access, data breaches, and compliance with data protection regulations. However, the extensive utilization of advanced technologies, including AI, big data analytics, machine learning, and the IoT by the leading organizations to improve decision-making, gain insights, and enhance competitiveness presents significant growth opportunities for cloud managed services market demand.
Growing Adoption of Cloud Computing
The rising adoption of cloud computing among various businesses to enhance their operational efficiency is catalyzing the market growth. Besides this, the extensive utilization of cloud solutions to manage applications, resources, and services is also stimulating the cloud managed services market statistics. For instance, according to Flexera Software, state of cloud report 2023, 75% of enterprise respondents indicated that they were adopting Microsoft Azure for public cloud usage. Moreover, as part of a multi-year partnership, Google Cloud and Connecticut-based XPO Logistics worked together to enhance the movement of commodities throughout supply chains. XPO utilized Google Cloud's data analytics, machine learning, and artificial intelligence (AI) capabilities to build quicker, more effective supply chains with improved visibility. Additionally, in June 2023, Hewlett Packard Enterprise Co. announced that it is rolling out a cloud computing service designed to power artificial intelligence systems similar to ChatGPT. HPE's high-performance computing and artificial intelligence unit said the company would use its experience in supercomputers to offer a service specifically for what are called large language models, the technology behind services, including ChatGPT.
Rising Focus on Security and Compliance
The escalating demand for advanced security measures, including intrusion prevention, threat detection, vulnerability assessments, and data encryption among businesses to safeguard critical information and digital assets is primarily driving the cloud managed services industry. Besides this, cloud MSPs provide expertise in understanding and implementing several compliance requirements that aid companies in avoiding potential financial and legal penalties, which is also propelling the market growth. For instance, according to the Data Security Council of India (DSCI), BFSI is one of India's top three sectors with the largest market share in cybersecurity expenditure. This is because of tightened norms from regulators, data localization, utility payments, e-commerce, and online insurance marketplaces. Such initiatives are expected to increase the adoption of endpoint security solutions in the country. Moreover, Hewlett Packard Enterprise announced that the company had signed a memorandum of understanding with the UAE Cyber Security Council to enhance cyber skills training in schools and prepare Emirati youth for careers in the technology industry.
Increasing Complexity of Cloud Environments
Cloud managed service providers offer specialized knowledge and skills to businesses that lack in-house expertise in managing complex cloud configurations effectively, which is acting as a significant growth-inducing factor. Moreover, the escalating demand for advanced services to manage various components, such as security, networking, databases, and application optimization is positively influencing the global market. For instance, Cisco released AppDynamics Cloud, a cloud-native observability platform for modern applications built on increasingly complex, distributed architectures and services. It is designed for simplicity, usefulness, and intuitiveness, and it enables IT teams to create the excellent digital experiences that organizations, customers, and end users currently demand. Current AppDynamics customers could upgrade to AppDynamics Cloud and continue to use their existing application performance monitoring (APM) agents or feed both platforms concurrently. AppDynamics Cloud supports AWS cloud-native and manages Kubernetes deployments, with a planned extension to Microsoft Azure, Google Cloud Platform, and other cloud providers.
IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2024-2032. Our report has categorized the market based on service type, deployment model, organization size and vertical.
Managed Network Services
Managed Business Services
Managed Security Services
Managed Infrastructure Services
Managed Mobility Services
Managed Communication and Collaboration Services
Managed network services dominate the market
The report has provided a detailed breakup and analysis of the market based on the service type. This includes managed network services, managed business services, managed security services, managed infrastructure services, managed mobility services, and managed communication and collaboration services. According to the report, managed network services represented the largest segment.
Managed network services incorporate various network-related activities, such as network implementation, design, maintenance, monitoring, security, and troubleshooting. Managed service providers offer businesses assistance in configuring network components with cloud environments to ensure optimal load balancing, connectivity, and resource allocation. For instance, LEAN, Kuwait's top national cloud solutions provider introduced its cloud-managed services that provide a unique option for businesses to concentrate their IT resources on attaining their goals. LEAN presented its clients with an integrated, optimized capability to manage their virtual data centers, disaster recovery, and backup & data protection services, reducing their capital and operational costs, improving security and compliance, and minimizing the risk with unheard-of speed and dependability. Additionally, LEAN leveraged its national cloud and professional services experience.
Private Cloud
Public Cloud
Private cloud holds the largest share in the market
The report has provided a detailed breakup and analysis of the market based on the deployment model. This includes private cloud and public cloud. According to the report, private cloud accounted for the largest market segment.
Private cloud offers a flexible and comprehensive computing environment dedicated to a single company, allowing enhanced data security and privacy and control over resources. It enables businesses to effectively scale applications, allocate computing resources, and manage workloads. For instance, Protera launched the Automated Disaster Recovery Framework in an effort to assist contemporary enterprises in making the shift from static, "check-box" disaster recovery (DR) plans to more dynamic, practical testing procedures. The disaster recovery (DR) solution gave businesses the ability to repeatedly test, validate, and demonstrate that their procedures can swiftly and effectively restore operations with little disruption to business operations in the event of a cyberattack.
Large Enterprises
Small and Medium-sized Enterprises
Large enterprises hold the biggest share in the market
The report has provided a detailed breakup and analysis of the market based on the organization size. This includes large enterprises and small and medium-sized enterprises. According to the report, large enterprises accounted for the largest market share.
Large enterprises require cloud managed services for architecture deployment, design, security, maintenance, and ongoing monitoring. They offer large enterprises the chance to improve overall efficiency and concentrate on the primary objectives effectively. For instance, Zoom announced critical updates to the Enterprise-grade security and Reliability platform for easy connection and staying organized to fit the needs of small businesses or large enterprises, with the features of privacy and security needed. In addition to this, Axis Bank partnered with Amazon Web Services (AWS) to use the AWS key management service, a fully managed service for cryptographic operations (KMS), AWS CloudHSM, a cloud-based hardware security module (HSM), AWS Identity and Access Management (IAM), AWS Encryption SDK, and a client-side encryption library to improve data security, compliance, and customer experience.
Retail and Consumer Goods
BFSI
Telecom
Government and Public Sector
Healthcare and Lifesciences
Manufacturing
Energy and Utilities
IT
Others
Retail and consumer goods hold the maximum share in the market
The report has provided a detailed breakup and analysis of the market based on the vertical. This includes retail and consumer goods, BFSI, telecom, government and public sector, healthcare and lifesciences, manufacturing, energy and utilities, IT, and others. According to the report, retail and consumer goods accounted for the largest market share.
The extensive utilization of cloud managed services by retail businesses to easily navigate their IT infrastructure scale up or down to meet the evolving demands without the need for major upfront investments, is catalyzing the market growth in this segment. For instance, in July 2023, AuditBoard launched its new IT risk management offering, AuditBoard ITRM, a purpose-built solution for CISOs and their teams. AuditBoard ITRM is designed to enable collaboration between IT security and other organizational functions to accelerate the identification and classification of IT systems, perform business impact assessments, and remediate identified issues. Moreover, in November 2023, True Digital Group strategically collaborated with FiscalNote Holdings, Inc., an AI-driven enterprise SaaS technology provider of policy and global intelligence, to map 3rd and 4th party vendors and monitor critical risks, presenting an opportunity for financial institutions to understand and monitor risks within their expansive supplier networks and elevate transparency throughout the vendor ecosystem.
North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
North America exhibits a clear dominance, accounting for the largest cloud managed services market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share, owing to the rising cloud computing activities among businesses to improve their operational efficiency. Additionally, the emerging trend of outsourcing integral company responsibilities is also catalyzing the market growth in this region. For instance, AWS Managed Services launched Accelerate. Regardless of where customers are in their cloud journey, AWS Managed Services (AMS) Accelerate represents a new cloud operations product that aids clients in achieving operational excellence. Accelerate manages all workloads operating on AWS, and customers have full access to all AWS services. Accelerate uses AWS services, such as AWS Systems Manager, Amazon CloudWatch, Amazon GuardDuty, and AWS Config for operations and security. These services can be integrated with existing business processes and are more affordable than other commercial solutions. Customers can now become production-ready in a matter of days.
Accenture plc
Atos SE
Cisco Systems, Inc.
DXC Technology
Fujitsu Limited
Google LLC (Alphabet Inc.)
HCL Technologies
Hewlett Packard Enterprise
International Business Machines Corporation
Infosys Limited
NEC Corporation (AT&T Inc.)
NTT DATA Corporation (Nippon Telegraph and Telephone Corporation)
Wipro Limited
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
August 2023: International Business Machines Corporation announced the extension of its partnership with Microsoft to assist joint clients in accelerating the deployment of generative AI and delivering a novel offering that will innovate their business processes.
April 2023: Alibaba Cloud unveiled cheaper options for its Elastic Compute Service and Object Storage Service and a large language model to keep pace with the demand for cloud services. The new ECS Universal is claimed to offer the same stability as ECS while reducing costs by up to 40%, and is suited for running web applications and websites, enterprise office applications, and offline data analysis. The OSS Reserved Capacity (OSS-RC) would let its customers reserve storage capacity in a specific cloud region for one year, reducing capacity cost by up to 50%.
March 2024: DMI, a global leader in end-to-end managed mobility services, has partnered with Dynamic Solutions Technology to form a joint venture, Dynamic Digital Transformation (DDT), which has been awarded a contract by the U.S. Department of Treasury's Office of the Comptroller of the Currency (OCC) to support and manage the bureau's enterprise mobility management services (EMMS).