市場調查報告書
商品編碼
1520552
2024-2032 年按組件、部署類型、垂直行業(銀行、金融服務和保險、醫療保健、零售、IT 和電信、製造等)和區域分類的問題管理軟體市場報告Problem Management Software Market Report by Component, Deployment Type, Industry Verticals (Banking, Financial Services and Insurance, HealthCare, Retail, IT and Telecom, Manufacturing, and Others), and Region 2024-2032 |
IMARC Group年,全球問題管理軟體市場規模達到 74 億美元。對 IT 流程自動化和最佳化的需求不斷成長,對客戶滿意度和體驗的日益關注,人工智慧 (AI) 和機器學習 (ML) 等各種技術的大規模整合,以及廣泛的研發 (R&D) 活動代表了推動市場的一些關鍵因素。
問題管理軟體是指幫助組織管理和解決資訊科技(IT)問題的工具或平台。它提供了一種系統化的方法來追蹤、識別、分析和解決問題,並有助於防止問題在未來再次發生。問題管理軟體有助於追蹤和記錄所有報告的問題,提供用於記錄和記錄事件的集中系統。它有助於簡化問題解決流程、減少停機時間、提高服務品質並提高客戶滿意度。因此,它在銀行、金融服務和保險 (BFSI)、醫療保健、零售、IT 和電信以及製造業中得到了廣泛的應用。
對 IT 流程自動化和最佳化的需求不斷成長是有利於市場成長的關鍵因素之一。問題管理軟體有助於消除不一致的風險、減少停機時間並提高問題解決的品質。與此一致的是,廣泛採用軟體來管理和解決故障、連接問題或軟體錯誤等問題,正在為市場創造積極的前景。此外,由於數位技術的擴散和對 IT 服務的日益依賴,網路問題、安全漏洞和服務中斷的發生率不斷增加,也促進了市場的成長。除此之外,人工智慧(AI)、機器學習(ML)和自動化等各種技術的整合,可以更有效地識別、分析和解決問題,為市場成長提供動力。此外,醫療保健組織擴大採用問題管理軟體來管理和解決與其 IT 基礎設施(包括伺服器、網路、資料庫和軟體應用程式)相關的問題,這對市場成長產生了積極影響。其他因素,包括IT 系統日益複雜、對客戶滿意度和體驗的日益關注、廣泛的研發(R&D) 活動以及對高效和有效的問題解決和管理的需求不斷成長,都為市場帶來了豐厚的成長機會。
The global problem management software market size reached US$ 7.4 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 21.7 Billion by 2032, exhibiting a growth rate (CAGR) of 12.3% during 2024-2032. The increasing demand for automation and optimization of IT processes, growing focus on customer satisfaction and experience, large-scale integration of various technologies, such as artificial intelligence (AI) and machine learning (ML), and extensive research and development (R&D) activities represent some of the key factors driving the market.
Problem management software refers to tools or platforms that help organizations manage and resolve information technology (IT) problems. It provides a systematic approach to tracking, identifying, analyzing, and resolving problems, and helps to prevent them from recurring in the future. Problem management software helps track and log all reported issues or problems, providing a centralized system for recording and documenting incidents. It assists in streamlining the problem-resolution process, reducing downtime, improving service quality, and enhancing customer satisfaction. As a result, it finds extensive applications across the banking, financial services and insurance (BFSI), healthcare, retail, IT and telecom, and manufacturing industries.
The increasing demand for automation and optimization of IT processes is one of the key factors favoring the market growth. Problem management software helps to eliminate the risk of inconsistencies, reduce downtime, and improve the quality of problem resolution. In line with this, the widespread software adoption to manage and address issues, such as malfunctions, connectivity problems, or software bugs, is creating a positive outlook for the market. Moreover, the growing incidence of network issues, security breaches, and service disruptions due to the proliferation of digital technologies and the increasing reliance on IT services is contributing to the market growth. Apart from this, the integration of various technologies, such as artificial intelligence (AI), machine learning (ML), and automation to enable more efficient problem identification, analysis, and resolution, is providing an impetus to the market growth. Furthermore, the increasing adoption of problem management software in healthcare organizations to manage and resolve issues related to their IT infrastructure, including servers, networks, databases, and software applications, is positively influencing the market growth. Other factors, including the increasing complexity of IT systems, growing focus on customer satisfaction and experience, extensive research and development (R&D) activities, and rising need for efficient and effective problem resolution and management, are presenting remunerative growth opportunities for the market.
IMARC Group provides an analysis of the key trends in each segment of the global problem management software market report, along with forecasts at the global, regional, and country levels from 2024-2032. Our report has categorized the market based on component, deployment type, and industry verticals.
Software
Service
The report has provided a detailed breakup and analysis of the problem management software market based on the component. This includes software and service. According to the report, software represented the largest segment.
On-premises
Cloud-based
The report has provided a detailed breakup and analysis of the problem management software market based on the deployment type. This includes on-premises and cloud-based. According to the report, cloud-based represented the largest segment.
Banking, Financial Services and Insurance (BFSI)
HealthCare
Retail
IT and Telecom
Manufacturing
Others
The report has provided a detailed breakup and analysis of the problem management software market based on the industry verticals. This includes banking, financial services and insurance (BFSI), healthcare, retail, IT and telecom, manufacturing, and others. According to the report, healthcare represented the largest segment.
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for problem management software. Some of the factors driving the North America problem management software market included rapid technological advancements, extensive research and development (R&D) activities, and a rising need for efficient and effective problem resolution and management.
The report has also provided a comprehensive analysis of the competitive landscape in the global problem management software market. Detailed profiles of all major companies have been provided. Some of the companies covered include Atlassian Corporation, Freshwork Inc., ServiceNow Inc., Softexpert Software S.A., SolarWinds Worldwide LLC, Sunrise Software Limited, Zendesk Inc., etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.