影像服務展望：2023 年

美國醫院正在審查診斷成像設備的資本和運營成本。 隨著收入流繼續受到擠壓，設備維護、維修和增值服務的覆蓋範圍仍然是預算決策的關鍵考慮因素。 隨著診斷成像設備的使用和部署不斷擴大，醫院和醫療保健系統正在整合診斷成像設施的保修後服務合同，以降低運營成本並提高支持服務的價值。我們正在努力將其標準化。

本報告研究了美國醫院對 11 種主要診斷成像設備使用的保修後服務協議類型。 量化診斷成像設備製造商 (OEM) 與第三方服務提供商的市場份額，按模式描述不同類型服務合同安排的利用情況、首選支持服務類型，並預測未來服務合同和首選合同類型。按優先順序排列的趨勢

內容

第一章背景與目的

第 2 章執行摘要

第三章研究方法

第 4 章管理影像設備時的部門優先事項

第五章美國醫院影像設備服務支出

第六章保修後服務使用的服務提供商

第 7 章按方式劃分的服務安排的當前使用情況

第 8 章按方式劃分的“多 OEM”服務合同的當前使用情況

第九章未來服務合同按方式的優惠安排

第 10 章. 成像服務合同的優先順序

第 11 章服務合同決策者

第 12 章調查受訪者的人口統計數據

第13章附錄

U.S. hospitals have been closely scrutinizing their capital and operating costs for imaging equipment. With continued pressure on their revenue sources, coverage for equipment maintenance, repair, and value-added services continue to be critical considerations in such budgetary decisions. As their use and deployment of imaging equipment continues to grow, hospitals and healthcare systems are seeking to consolidate and standardize their post-warranty service contracts across their imaging locations to decrease their operating costs, while gaining improved value for the support services they receive.

IMV's “2023 Diagnostic Imaging Equipment Service Outlook Report ” provides insight into the types of post-warranty service arrangements used by U.S. hospitals for eleven key imaging modalities. This report quantifies the market shares of the imaging equipment manufacturers (OEMs) vs. third-party service providers, describes the use of different types of service contract arrangements by modality, the types of support services preferred, and identifies trends in priorities for future service contracts and preferred contract types.

Major imaging modalities covered in this report:

• CT scanners

• Fixed MRI scanners

• Fixed PET or PET/CT

• Fixed Nuclear Medicine cameras (SPECT/CT, SPECT-only, and planar-only units)

• Fixed C-arm systems used primarily for interventional and/or cardiac procedures (e.g., specials, angio labs, vascular labs, cath labs, hybrid OR)

• Portable C-arm units

• Fixed Radiographic Fluoroscopy (RF) units (without fixed C-arms)

• Fixed General X-ray Radiography units (DR, CR, or analog)

• Mobile general x-ray units

• X-ray mammography units

• Ultrasound units

Questions answered by this report:

• What are the key department priorities for managing imaging equipment over the next few years?

• What is the estimated market size of hospital service-related spending?

• How is this market split between contracts with OEMs vs. third-party service providers, as well as service purchased outside of contract coverage?

• What % of service budgets are spent by modality, including CT, MR, PET, NM, fixed & portable C-arms, RF, general x-ray, mammography, and ultrasound?

• What type of post-warranty service arrangements is preferred for each imaging modality, including full- service, shared-service, and multi-vendor contracts?

• What mix of OEM vs. third-party service providers are currently being utilized for each imaging modality?

• To what extent do existing service arrangements include value-added features such as on-site response time, remote diagnostics, and cybersecurity services?

• What types of service contract issues are priorities for hospitals to address over the next few years?

• What will be the preferred coverage types and support services for inclusion in future service contracts?

• Who are the key decision makers for service contract arrangements?

Table of Contents

• 01. Background and Objectives
• 02. Executive Summary
• 03. Methodology
• 04. Department Priorities when Managing Imaging Equipment
• 05. Imaging Equipment Service Spending by U.S. Hospitals
• 06. Service Providers used for Post-Warranty Service
• 07. Present use of Service Arrangements, by Modality
• 08. Present use of "Multi-OEM" Service Contracts, by Modality
• 09. Preferred Arrangements for Future Service Contracts, by Modality
• 10. Imaging Service Contract Priorities
• 11. Decision Makers for Service Contracts
• 12. Survey Respondent Demographics
• 13. Appendix