A 188-page report examining the IoT professional services space, particularly IoT system integration. Includes market size and outlook, competitive landscape, case studies, customer adoption considerations, key trends, and more.
The "IoT System Integration & Professional Services Market Report 2024 - 2030" is part of IoT Analytics' ongoing coverage of general IoT . The information presented in this report is based on the results of qualitative research, i.e. interviews with system integration vendors, attendance of key conferences such as Hannover Messe 2024, and extensive secondary research . Further information on the research methodology can be found in the downloadable report sample . The document includes a definition of IoT professional services, as well as of consulting, system integration, and managed services. The report contains the market landscape, a list of sample case studies, key customer adoption considerations, key trends and challenges, and other insights from IoT Analytics end-user surveys and viewpoints from industry professionals.
The main purpose of this document is to help our readers understand the current IoT professional services landscape by defining, sizing, and analyzing the market.
Scope of this report
Three types of professional services are examined in this report:
- 1. Consulting
- 2. System integration
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- 3. Managed/operational services
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In the IoT professional services space, companies often distinguish professional services for:
- 1. IoT in smart connected products
- 2. IoT in industrial operations
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- 3. IoT in non-industrial operations
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Overview of the IoT professional services market
IoT services make up 3.5% of the growing IT services market and it is expected to grow 4.7% by 2023. IoT professional services market is projected to grow to $125 billion by 2030, at a CAGR of 14%. The increasing complexity of IoT solutions, driven by the integration of technologies such as AI, ML, 5G, and advanced analytics, necessitates expert support for most companies. IoT system integration services continue to account for more than half of the IoT professional services market. However, integration services are expected to grow slower than the overall market. On the other hand, IoT consulting services are forecast to have faster growth. This growth is mainly driven by businesses that are increasingly seeking guidance to leverage AI-driven IoT solutions.
INFOGRAPHICS
Questions answered:
- What are professional services and what is the scope of IoT professional services (i.e., definition of professional services)?
- What are the three types of IoT professional services covered in this report?
- What does the IoT professional services market look like (i.e., market size by regions, segments, industries) and how is it expected to develop in the coming years?
- Who are the leading IoT professional services providers and what are their respective market shares?
- How do the leading IoT professional service providers compare and what are some of their IoT focus areas?
- What are example of recent IoT professional services case studies?
- What are important customer perspectives regarding IoT professional services?
- What are the benefits from having and being part of a System Integrator Partner Program?
- What are the trends & challenges in IoT professional services space?
Companies mentioned:
A selection of companies mentioned in the report.
- AWS
- Accenture
- BCG
- Capgemini
- Cisco
- Cognizant
- Dell
- Deloitte
- Denali Advanced Integration
- EY
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- HCL Tech
- Happiest Minds
- IBM
- Infosys
- KPMG
- McKinsey & Company
- Microsoft
- Siemens
- TCS
- Tech Mahindra
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Table of Contents
1. Executive Summary
2. Introduction
- Introduction: Chapter overview and key takeaways
- Scope of IoT: How IoT Analytics defines the "Internet of Things"
- Scope of IoT: What is IoT and what is it not?
- Scope of IoT: How IoT fits into the enterprise technology stack
- Scope of professional services: Key definitions and activities
- IoT professional services overview: Scope
- IoT professional services overview Types of companies
- IoT professional services overview: Types of expertise needed
- IoT professional services overview : Typical IoT capabilities
- IoT professional services overview: Value chain and key topics
- IoT professional services overview: Shifting focus over time
- IoT adopter perspective: The five stages of IoT maturity
- IoT adopter perspective: Buy or build?
3. Market size and outlook
- Market size and outlook: Chapter overview and key takeaways
- Global IT professional services market
- Global IoT professional services market
- Global IoT professional services market: By segment
- Global IoT professional services market: By region
- Global IoT professional services market: By industry
- North American IoT professional services market: By country
- North American IoT professional services market: By industry
- Europe & Central Asia IoT professional services market: By country (top 10)
- Europe & Central Asia IoT professional services market: By industry
- East Asia & Pacific IoT professional services market: By country (top 10)
- East Asia & Pacific IoT Professional Services Market: By industry
4. Competitive Landscape
- Competitive landscape: Chapter overview and key takeaways
- Market share of top 14 IoT professional services providers in 2023 vs 2020
- Top 14 IoT professional services companies: Overview
- Seven observations about the competitive landscape
- 1. Accenture: Overview
- 1. Accenture: IoT overview
- 1. Accenture: IoT professional services
- 2. Deloitte: Overview
- 2. Deloitte : IoT overview
- 2. Deloitte: IoT professional services
- 2. Deloitte: IoT professional services
- 3. Tata Consultancy Services: Overview
- 3. Tata Consultancy Services: IoT overview
- 3. Tata Consultancy Services: IoT professional services
- 3. Tata Consultancy Services: IoT system integration services
- 4. Infosys: Overview
- 4. Infosys: IoT overview
- 4. Infosys: IoT professional services
- 4. Infosys: IoT in manufacturing
- 5. Capgemini: Overview
- 5. Capgemini: IoT overview
- 5. Capgemini: IoT professional services
- 5. Capgemini: IoT system integration services
- 6. Ernst & Young : Overview
- 6. Ernst & Young : IoT overview
- 6. Ernst & Young : IoT consulting services
- 7. Siemens: Overview
- 7. Siemens: IoT overview
- 7. Siemens: IoT professional services
- 8. Cognizant: Overview
- 8. Cognizant: IoT overview
- 8. Cognizant: IoT professional services
- 8. Cognizant: IoT system integration services
- 9. IBM: Overview
- 9. IBM: IoT overview
- 9. IBM: IoT professional services
- 10. Dell Technologies: Overview
- 10. Dell Technologies: IoT overview
- 10. Dell Technologies: IoT professional services
- 11. Cisco: Overview
- 11. Cisco: IoT overview
- 11. Cisco: IoT professional services
- 12. McKinsey & Company: Overview
- 12. McKinsey & Company: IoT overview
- 12. McKinsey & Company: IoT consulting services
- 13. Boston Consulting Group: Overview
- 13. Boston Consulting Group: IoT overview
- 13. Boston Consulting Group: IoT consulting services
- 14. Microsoft: Overview
- 14. Microsoft: IoT overview
- 14. Microsoft: Professional services
- 14. Microsoft: IoT professional services
- Vendor comparisons: 1. By Industry
- Vendor comparisons: 2. By IoT use case
5. Customer adoption
- Customer adoption: Chapter overview and key takeaways
- Customer adoption data from four individual surveys included in this chapter
- 1. General IoT adoption concerns: Overview
- 1. General IoT adoption concerns: Changes since 2020
- 2. SI selection criteria in IoT projects
- 3. IoT Buy vs. Build: By industry
- 3. IoT Buy vs. Build: By region
- 4. The role of SIs in IoT procurement
- 5. The role of PS/SIs for smart connected products: Overview
- 5. The role of PS/SIs for smart connected products: Cost breakdown
- 6. Satisfaction with leading IoT professional services companies
- 7. Industry examples of IoT professional services adoption
- 8. Beyond integration: SIs provide technology selection decision support
6. System integrator partner programs
- System integrator partner programs: Chapter overview and key takeaways
- System integrator partner programs: Overview
- Example 1
- Example 2
7. Case studies
- IoT professional services case studies
- 1. Implementing a digital twin stack to improve data-driven decisions for the city of Birmingham
- 2. Implementing a digital twin to optimize chemical production
- 3. Development of a digital twin of the water network for a utility
- 4. Development of a data platform and AI solution for a water utility
- 5. Development of an IoT solution in professional cycling
- 6. Integrating of IoT sensors into an IoT platform for property monitoring
- 7. Standardizing engineering data management for an EPC service provider
- 8. Developing a 5G-enabled industrial crane hoisting system
- 9. Replacing and integrating IoT devices for an LTL freight shipping company
- 10. Creating a sustainable smart city strategy for a government
8. Trends & challenges
- Trends and challenges: Chapter overview
- Trending IoT system integration topics in 2024: Analyst view
- Trending IoT integration technologies in 2024: Analyst view
- Trend 1
- Trend 2
- Trend 3
- Trend 4
- Trend 5
- Trend 6
- IoT end-user challenge 1
- IoT end-user challenge 2
- IoT end-user challenge 3
9. Methodology
10. About IoT Analytics