市場調查報告書
商品編碼
1497793
機場自助服務終端市場:按組件、類型分類 - 2024-2030 年全球預測Airport Kiosks Market by Component (Hardware, Services, Software), Type (Automated Passport Control, Bag Drop, Check-in Kiosk) - Global Forecast 2024-2030 |
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預計2023年機場自助終端市場規模為21.9億美元,預計2024年將達23.5億美元,2030年將達36.8億美元,複合年成長率為7.67%。
機場自助服務終端是位於機場內的獨立自助服務終端,允許用戶辦理登機手續、列印登機證、標記行李以及訪問航空公司工作人員提供的各種旅行相關服務。這些自助服務終端是傳統報到櫃檯的高效替代方案,旨在減少處理時間並提高乘客便利性。一個關鍵的促進因素是對便利性的需求不斷成長,並減少了自助服務解決方案的等待時間。智慧技術的普及和旅遊業對改善客戶服務的不斷追求正在推動自助服務終端的普及。此外,航空公司不斷尋求最佳化業務效率並降低人事費用。安裝最先進的自助服務終端所需的高額初始投資可能是一個主要的阻礙。此外,與現有機場基礎設施的複雜整合以及定期維護和更新的需求可能會導致額外的成本並限制實施。由於這些資訊亭處理高度機密的個人資訊,確保網路安全也是一個主要問題。另一個主要挑戰是跟上不斷發展的技術並保持與各種航空公司系統的兼容性。此外,它必須為所有乘客(包括殘疾人)提供無障礙和易用性。機會包括整合生物識別技術、提高安全性以及提供更個人化的乘客體驗。新興經濟體機場的持續擴建和航空旅行的增加提供了進一步的前景。
主要市場統計 | |
---|---|
基準年[2023] | 21.9億美元 |
預測年份 [2024] | 23.5億美元 |
預測年份 [2030] | 36.8億美元 |
複合年成長率(%) | 7.67% |
區域洞察
美洲機場自助終端市場的特點是高水準的技術實施和創新。該地區擁有大量國內和國際機場,對自助服務解決方案有強烈需求,以提高旅客體驗和業務效率。美國和加拿大處於領先地位,多個機場引入了先進的自助服務終端功能,例如生物識別和無紙化辦理登機手續。巴西和阿根廷等國家也正在追隨這一趨勢,在機場自助終端中使用先進技術,以實現基礎設施現代化,以支持旅遊業和商務旅行的成長。在中國、印度、日本和韓國等國家蓬勃發展的航空旅行和開拓的推動下,亞太機場自助終端市場正經歷快速成長。該地區正在實施智慧機場舉措,提供自助行李托運、電子登機和資訊服務等創新自助服務終端服務。可支配收入的增加和廉價航空公司的擴張正在推動對高效處理系統的需求,而自助服務終端在其中發揮關鍵作用。由於各國經濟發展、技術進步和旅客數量的差異,歐洲、中東和非洲地區呈現多元化的機場自助終端市場。在歐洲,自助報到終端技術的引進正在取得進展,大力推動樞紐機場自助服務和自動化設備的引進。阿拉伯聯合大公國和沙烏地阿拉伯等中東國家以其豪華機場和對乘客舒適度的重視而聞名,並正在迅速投資於尖端的自助服務終端解決方案,以保持高服務標準。同時,非洲正在成為一個潛在市場,由於基礎設施的限制,採用率有所提高。
FPNV定位矩陣
FPNV 定位矩陣對於評估供應商在機場自助服務終端市場的定位至關重要。此矩陣提供了對供應商的全面評估,並檢查了與商務策略和產品滿意度相關的關鍵指標。這種詳細的評估使用戶能夠根據自己的要求做出明智的決定。根據評估結果,供應商被分為代表其成功程度的四個像限:前沿(F)、探路者(P)、利基(N)和重要(V)。
市場佔有率分析
市場佔有率分析是一種綜合工具,可對機場自助服務終端市場供應商的當前狀態進行深入而詳細的評估。透過仔細比較和分析供應商的貢獻,您可以更深入地了解每個供應商的績效以及他們在爭奪市場佔有率時面臨的挑戰。這些貢獻包括整體收益、客戶群和其他關鍵指標。此外,該分析還提供了對該行業競爭性質的寶貴見解,包括在研究基準年期間觀察到的累積、分散主導地位和合併特徵等因素。有了這些詳細資訊,供應商可以做出更明智的決策並製定有效的策略,以在市場競爭中保持領先地位。
策略分析與建議
策略分析對於尋求在全球市場站穩腳跟的組織至關重要。對目前在機場自助終端市場的地位進行全面評估,使公司能夠做出符合其長期願望的明智決策。此關鍵評估涉及對組織的資源、能力和整體績效進行徹底分析,以確定核心優勢和需要改進的領域。
[180 Pages Report] The Airport Kiosks Market size was estimated at USD 2.19 billion in 2023 and expected to reach USD 2.35 billion in 2024, at a CAGR 7.67% to reach USD 3.68 billion by 2030.
Airport kiosks are standalone self-service terminals within airports that enable passengers to check in, print boarding passes, tag luggage, and access various travel-related services without interacting with airline staff. These kiosks are an efficient alternative to traditional check-in counters, designed to expedite processing times and improve the passenger experience. The primary drivers include the increasing demand for convenience and shorter waiting times for self-service solutions. The proliferation of smart technologies and the constant quest for enhanced customer service within the travel industry fuel the adoption of these kiosks. Additionally, airline operators continuously seek to optimize operational efficiency and reduce staffing costs. High initial investments for deploying state-of-the-art kiosk machines can be a significant restraint. Furthermore, complex integration with the existing airport infrastructure and the need for regular maintenance and updates lead to additional costs, potentially restricting its adoption. One of the main challenges is ensuring cybersecurity, as these machines handle sensitive personal information. Adapting to constantly evolving technology and maintaining compatibility with various airline systems also present considerable challenges. Additionally, there is a need to provide accessibility and ease of use for all passengers, including those with disabilities. Opportunities include integrating biometric technology, offering improved security and a more personalized passenger experience. The ongoing expansion of airports and the rise in air travel in emerging economies present additional prospects.
KEY MARKET STATISTICS | |
---|---|
Base Year [2023] | USD 2.19 billion |
Estimated Year [2024] | USD 2.35 billion |
Forecast Year [2030] | USD 3.68 billion |
CAGR (%) | 7.67% |
Regional Insights
In the Americas, the airport kiosks market is characterized by a high level of technological adoption and innovation. With a large number of both domestic and international airports, the region displays significant demand for self-service solutions for enhancing passenger experiences and operational efficiency. The United States and Canada are at the forefront, with several airports implementing advanced kiosk functionalities such as biometric authentication and paperless check-ins. The countries such as Brazil and Argentina are also following this trend of using advanced technologies in airport kiosks as the region modernizes infrastructure to support increasing tourism and business travel. The Asia-Pacific region experiences rapid growth in the airport kiosks market, driven by booming air travel and infrastructural developments in countries such as China, India, Japan, and South Korea. The region's commitment to smart airport initiatives has led to the adoption of innovative kiosk services, which include self-bag drops, e-boarding, and information services. The increasing disposable income and expansion of low-cost carriers are boosting the demand for efficient processing systems, with kiosks playing a pivotal role. The EMEA region presents a diverse airport kiosks market due to the variations in economic development, technological advancement, and passenger volumes across different countries. Europe has advanced kiosk technology deployment, with a strong push for self-service and automated facilities in hubs. Countries in the Middle East, such as the UAE and Saudi Arabia, known for their luxurious airports and emphasis on passenger comfort, are rapidly investing in state-of-the-art kiosk solutions to maintain high service standards. Meanwhile, Africa is emerging as a market with potential, showing increasing adoption rates due to infrastructural constraints.
Market Insights
The market dynamics represent an ever-changing landscape of the Airport Kiosks Market by providing actionable insights into factors, including supply and demand levels. Accounting for these factors helps design strategies, make investments, and formulate developments to capitalize on future opportunities. In addition, these factors assist in avoiding potential pitfalls related to political, geographical, technical, social, and economic conditions, highlighting consumer behaviors and influencing manufacturing costs and purchasing decisions.
FPNV Positioning Matrix
The FPNV positioning matrix is essential in evaluating the market positioning of the vendors in the Airport Kiosks Market. This matrix offers a comprehensive assessment of vendors, examining critical metrics related to business strategy and product satisfaction. This in-depth assessment empowers users to make well-informed decisions aligned with their requirements. Based on the evaluation, the vendors are then categorized into four distinct quadrants representing varying levels of success, namely Forefront (F), Pathfinder (P), Niche (N), or Vital (V).
Market Share Analysis
The market share analysis is a comprehensive tool that provides an insightful and in-depth assessment of the current state of vendors in the Airport Kiosks Market. By meticulously comparing and analyzing vendor contributions, companies are offered a greater understanding of their performance and the challenges they face when competing for market share. These contributions include overall revenue, customer base, and other vital metrics. Additionally, this analysis provides valuable insights into the competitive nature of the sector, including factors such as accumulation, fragmentation dominance, and amalgamation traits observed over the base year period studied. With these illustrative details, vendors can make more informed decisions and devise effective strategies to gain a competitive edge in the market.
Recent Developments
REDYREF Interactive Kiosks acquired Livewire Digital
REDYREF Interactive Kiosks announced the successful acquisition of Livewire Digital. The strategic acquisition represents a remarkable milestone for both companies, reinforcing their commitment to delivering cutting-edge customer engagement solutions across diverse industries. Livewire Digital is engaged in kiosk software development aligns seamlessly with the vision of REDYREF of providing captivating and customer-connecting indoor and outdoor interactive kiosks. The combined forces of REDYREF and Livewire Digital are expected to drive the development of next-generation self-service solutions, leveraging innovative technology for enhancing customer interactions and operational efficiency. [Published On: 2023-12-05]
Pyramid Computer Entered into a Strategic Partnership with Channel Tools
Channel Tools and Pyramid Computer announced a strategic partnership to offer Pyramid's range of interactive kiosk solutions. Channel Tools added Pyramid Computers' POLYTOUCH range to its portfolio of solutions, available through TD Synnex. The addition is expected to enable businesses to provide self-service kiosks for their customers. In addition, the partnership allows Channel Tools to develop a sales channel to drive Pyramid Computer's interactive kiosk solutions in the EMEA region. [Published On: 2023-09-20]
imageHOLDERS Launch New Core Range of Kiosks
imageHOLDERS launched a new Core Range of products that are futureproof, easy to maintain, and robust for withstanding high-traffic environments. Within the Core Range, there are five series, each being created for specific usage cases across a wide variety of industries. The Core Range is software and hardware agnostic and enables customers to provide fast delivery with a high level of service. [Published On: 2023-05-23]
Strategy Analysis & Recommendation
The strategic analysis is essential for organizations seeking a solid foothold in the global marketplace. Companies are better positioned to make informed decisions that align with their long-term aspirations by thoroughly evaluating their current standing in the Airport Kiosks Market. This critical assessment involves a thorough analysis of the organization's resources, capabilities, and overall performance to identify its core strengths and areas for improvement.
Key Company Profiles
The report delves into recent significant developments in the Airport Kiosks Market, highlighting leading vendors and their innovative profiles. These include Advantech Co., Ltd., Aila Technologies, Inc., DynaTouch Corporation, Embross, Fametech Inc., Fujitsu Frontech Limited, H32 Design and Development LLC, IER by Bollore Group, imageHOLDERS Ltd., Innokios, International Business Machines Corporation, KIOSK Information Systems, Lilitab, LLC, Materna IPS GmbH, Meridian Kiosks, NEXCOM International Co., Ltd., Olea Kiosks Inc., Parabit Systems, Inc., Pyramid Computer GmbH, Redyref Interactive Kiosks, RTX Corporation, SITA, SZZT Electronics Co., Ltd., Thales Group, and Zebra Technologies Corporation.
Market Segmentation & Coverage