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移動語音戰略：市場預測、競爭排行榜和未來貨幣化（2023-2028）
市場調查報告書
商品編碼
1313785

移動語音戰略：市場預測、競爭排行榜和未來貨幣化（2023-2028）

Mobile Voice Strategies: Market Forecasts, Competitor Leaderboard & Future Monetisation 2023-2028
出版日期: | 出版商: Juniper Research Ltd | 英文 | 商品交期: 最快1-2個工作天內

價格
簡介目錄

本報告審視了全球移動語音市場，對運營商未來的盈利機會進行了全面分析，並對領先的移動語音服務提供商進行了評估。

主要市場統計 2023 年市場規模： 2300億美元2028 年市場規模： 1830 億美元2023 年至 2028 年復合年增長率： -4.53%

參考公司

  • 採訪：Infobip、Mavenir、Sinch、TOMIA。
  • 榮登Juniper Research 競爭排行榜：Bandwidth、CM.com、Ericsson、Huawei、iBASIS、Infobip、Mavenir、Nokia,、Route Mobile、Ribbon Communications、Sinch、Syniverse、TOMIA、Twilio、 Vonage 。
  • 提及：20 Minutes, 8x8, A Vot?, Absa Cape, Acqueon, ACTITO, Adobe, Aircall, Airwide Solutions, Alfa-Bank Kazakhstan, Alianza, Allied Bank, American Express, Amnesia, Amphia Hospital, Anam, Anova Data, Apple, Appmiral, Apptivo, Ares Management, Asia Insurance 1950, AT&T, Atlas Communications, AWS, Bancontact, Beacon Telecom, Bessemer Venture Partners, BH Telecom, Bharti Airtel, BICS, BlaBlaCar, BlackRock, BMW, Boku, Bolt, Booking.com, BT, Building Blocks, Bukalapak, Cancer Research UK, Carahsoft Technology Corporation, CarDekho, Carlyle Group, centre3, Chatfuel, China Mobile, China Telecom, Cisco, Citrus, Coca-Cola, Columbus Telephone, Comcast, Conceptboard, Conneaut Telephone, Cradlepoint , CX Company, Dahmakan, Daraz, Dash Carrier Services, Datora, Deliveroo, Dell, Deutsche Telekom , DHL, Dialpad, DinarPAY, Domino's, DoorDash, Doosan, Draper Fisher Jurveston, EaseMyTrip.com, eBay, ECI Telecom, Edgewater Networks, EE, Electric Imp, Etam, Evolve IP, Fitbit, FKP Scorpio, Flabba, Gamigo, Genesys, GitHub, Glassdoor, GoDaddy, Going.io, Google, GrandPad, GRNet, GTBank, Healthcare at Home, Heineken, HF Group, Hitachi America Ltd, HubSpot, Hulu, iDeal, IKEA, Inclusa, indeed, Indosat Ooerdoo, Innova, Jazz, Jive, Johnson & Johnson, JT Group, Jumper.ai, JustPark, Kakao Talk , Kickstarter, Klaviyo, L'Oreal, Leanpay, LINE, LogMeln, Lowlands, Lumine Group, Lyft, Marham, Marks & Spencer, Marvell, Mastercard, MathWorks, medGo, MediaMarkt, Mepal, MercadoLibre, Meta, Microsoft, Minu, Mi-Pay, Missguided, MobiFone Vietnam, Movistar, Mukuru, NAC Breda, Nederlandse Loterij, Netokracija, NI (Northern Ireland) Water, Nickel, NLB Banka, Nomorobo, Novant Health, Novum Networks, NU Echo, NuWave, O2, OneReach, Ooredoo, OpenMarket, OpenRent, OpenSooq, Orange, Ouest France, Out-There, Over.ai, Papa John's Pizza, Parkmobile, Paylogic, PayPlaza, Peerless Network, Philips, Phone.com, Pinger, PIVOT, Pure IP, R&R Managed Telecom Services, Raiffeisen Bank, Rakuten Symphony, Randstad, Rapido, Rappi, React Mobile, Redpoint Venture, Rently, Republic Wireless, Revolut, Ring Central, RobinHQ.com, Royal KPN NV, RSPCA, Safaricom, Salesforce, SAP, Segment, Senati, Sendclean, Shift Conference, ShiftMag, ShoeBeDo, Shopify, Simfony, Sky, Skype, SoftBank, Sparkle, Speech Village, Spotify, Starhome Mach , Stoke, Stripe, SurfNet, SurveyMonkey, Swisscom, Takeaway.com, TanTan, Telarix, Tele2, Teledgers Technologies, Telef?nica, Telegram, Telekom Austria Group, Telekom Deutschland, Telekom Romania, Telenor, Telia, TelstraClear, Teravoz, Tigo, TixBox, T-Mobile, Tofane Global, TraceDock, Trieste, Trumpia, TTN, Twilio, Twitch, Twitter, UBA, Uber, Ulticom, Unilever, Unitalk, UniVoIP, ValueFirst, Verizon, Viber, Vivid, Vivo, VMware, Vodafone, Vodafone Fiji, Voicea, VoiceBase, Voicelt, Volaris Group, Volpy, Voxbone, VTR Chile, Weave, WebRTC Ventures, WeChat, Weekender, WeFarm, Welthungerhilfe, WhatsApp, Windstream, Wipro, Wurth, Yelp, Yousign, Zalora, Zapier, Zendesk, Zillow Group, Zipcar, Zipwhip, Zoom.。

目錄

市場趨勢和策略

第一章要點與戰略建議

  • 重要信息
  • 戰略建議

第二章未來市場展望

  • 未來市場展望
    • 當前市場價值
      • i. 語音市場價值
    • 主要移動語音網絡
      • i. 2G SIM 卡
      • ii. 3G SIM 卡
      • iii. 4G SIM 卡
      • iv. 5G SIM 卡
  • 移動語音市場的關鍵驅動因素
  • 移動語音市場面臨的挑戰

第三章未來商業模式分析

  • 主要運營商技術
    • VoLTE
    • Vo5G
    • OTT 語音
    • VoWi-Fi
    • 語音助手、識別
      • i. 語音助手市場面臨的挑戰
    • 視頻通話
  • 未來可貨幣化的語音服務
    • CCaaS
    • 閃呼、語音防火牆、網絡審核
    • 語音助手
    • 可編程語音
    • UCaaS
    • 通話追蹤
    • IVR（交互式語音識別）
    • 呼叫屏蔽

第 4 章移動語音：區域分析

  • 移動語音區域分析
    • 主要調查結果摘要
      • i. 在遠東和中國的領導地位
      • ii. 北美和西歐移動語音未來的重大合作、研究和 OTT 核心
      • iii. 印度次大陸籠罩在不確定性之中
      • iv. 非洲和中東移動語音進步並存
    • 北美
      • i. 美國
      • ii. 加拿大
    • 拉丁美洲
      • i. 阿根廷
      • ii. 巴西
      • iii. 墨西哥
    • 西歐
      • i. 法國
      • ii. 德國
      • iii. 英國
    • 中歐/東歐
      • i. 俄羅斯
      • ii. 土耳其
  • 遠東/中國
    • i. 中國
    • ii. 日本
    • iii. 韓國
    • 印度次大陸
      • i. 印度
      • 二．基斯坦
    • 亞太地區其他地區
      • i. 澳大利亞
      • ii. 印度尼西亞
      • iii. 新加坡
    • 非洲和中東
      • i. 尼日利亞
      • ii. 南非
      • iii. 卡塔爾

競爭排行榜

第 1 章瞻博網絡研究競爭排行榜

  • 為什麼要閱讀這份報告？
    • 主要競技排行榜積分

第 2 章供應商簡介

  • 移動語音供應商簡介
    • Bandwidth
    • CM.com
    • Ericsson Networks
    • Huawei
    • iBASIS
    • Infobip
    • Mavenir Systems
    • Nokia
    • Ribbon Communications
    • Route Mobile Limited
    • Sinch
    • Syniverse
    • TOMIA
    • Twilio
    • Vonage
  • 瞻博網絡研究排行榜評估方法
    • 限制和解釋

數據和預測

第一章市場概況及未來市場展望

  • 移動語音預測簡介
    • 5G 網絡和 OTT 挑戰者
    • 運營商利潤和公司的聲音
    • 虛擬化和運營成本降低
  • 移動語音市場概覽
    • 總音頻時間（分鐘）
    • 移動語音總市場價值

第 2 章操作員語音

  • 操作員語音介紹
    • i. 可編程語音
    • ii. 呼叫屏蔽
    • iii. 利用現有流量獲利
  • 運營商聲音市場研究方法
  • 用於移動語音的蜂窩數據總量
  • 向運營商收取的語音總收入

第 3 章 VoLTE

  • VoLTE 簡介
  • VoLTE調查方法
    • VoLTE語音市場
    • VoLTE音頻研究方法
      • i. VoLTE 用戶總數
      • ii. VoLTE 總時間（分鐘）
      • iii. VoLTE 總收入
  • 使用 VoLTE 的 4G LTE 移動連接總數
  • 4G VoLTE 總時間（分鐘）
  • VoLTE 有效總收入

第 4 章 Vo5G

  • Vo5G 簡介
  • Vo5G研究方法
    • Vo5G市場展望
    • Vo5G預測方法
      • i. Vo5G 用戶總數
      • ii. Vo5G 總時間（分鐘）
      • iii. Vo5G 數據流量總量
      • iv. Vo5G 總收入
    • Vo5G 用戶總數
  • Vo5G 數據總流量
  • Vo5G 有效總收入

第 5 章 OTT 語音

  • OTT 語音可尋址用戶群、簡介和研究方法
    • 簡介
    • 可定位的用戶群
    • 預測方法
  • OTT 語音用戶總數
  • OTT 語音總時間（分鐘）
  • 通過 OTT 語音通過蜂窩網絡傳輸的總數據量

第六章移動視頻通話

  • 移動視頻通話的介紹及研究方法
    • 移動視頻通話簡介
    • 預測方法
      • i. 視頻通話用戶總數
      • ii. 通過 MNO 網絡傳輸的視頻通話數據總量
      • iii. 向運營商收取的音頻視頻通話的有效收入。
  • 移動視頻通話用戶總數
  • 通過運營商網絡傳輸的移動視頻通話數據總量
簡介目錄

REPORT OVERVIEW

Juniper Research's latest “Mobile Voice Strategies” report provides in-depth insight into the mobile voice space, including comprehensive analysis of the future monetisation opportunities for operators and assessment of leading mobile voice service providers. Our comprehensive study provides a comprehensive evaluation of voice and video technologies including:

  • VoLTE
  • Vo5G
  • OTT Voice
  • Voice Assistant Calling
  • Video Calling

The research suite includes:

  • Market Trends & Strategies (PDF)
  • Data & Forecasting (PDF)
  • 5-year Market Sizing & Forecast Spreadsheet (Excel)
  • 12 Months' Access to our harvest Online Data Platform

Key Market Statistics

Market size in 2023:$230bn
Market size in 2028:$183bn
2023 to 2028 CAGR:-4.53%

KEY FEATURES

  • Future Business Model Analysis: An assessment of key and emerging monetisation opportunities for operators and mobile voice service providers for technologies including:
    • Call Tracking
    • Call Masking
    • CCaaS
    • Flash Calling, Voice Firewalls, and Network Auditing
    • IVR (Interactive Voice Response)
    • Programmable Voice
    • UCaaS
    • Voice Assistants
  • Benchmark Industry Forecasts: 5-year forecasts are provided for total mobile voice users, minutes, data, and revenue. These forecasts were split into six mobile voice technologies including operator voice market, VoLTE, Vo5G, OTT voice, mobile video calling, and voice assistant calling for 8 key global regions and 60 select countries including:
  • North America:
    • Canada, US
  • Latin America:
    • Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Uruguay
  • West Europe:
    • Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK
  • Central & East Europe:
    • Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Turkey, Ukraine
  • Far East & China:
    • China, Hong Kong, Japan, South Korea
  • Indian Subcontinent:
    • Bangladesh, India, Nepal, Pakistan
  • Rest of Asia Pacific:
    • Australia, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand, Vietnam
  • Africa & Middle East:
    • Algeria, Egypt, Israel, Kenya, Kuwait, Nigeria, Qatar, Saudi Arabia, South Africa, United Arab Emirates
  • Mobile Voice Regional Analysis: A technology impact assessment for mobile voice technologies, across 8 key regions.
  • Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 15 mobile voice service providers; positioning them as either an established leader, leading challenger, or disruptor and challenger. Our Competitor Leaderboard scores these companies on their size of operations in the mobile voice space, their extent and breadth of market partnerships, the sophistication of their platforms and Juniper Research's view on each company's innovation and future business prospects. The companies included in Juniper Research's Mobile Voice Competitor Leaderboard are:
    • Bandwidth
    • CM.com
    • Ericsson Networks
    • Huawei
    • iBasis
    • Infobip
    • Mavenir Systems
    • Nokia
    • Ribbon Communications
    • Route Mobile Limited
    • Sinch
    • Syniverse
    • TOMIA
    • Twilio
    • Vonage

KEY QUESTIONS ANSWERED

  • 1. Which mobile voice service providers are leading the market in 2023?
  • 2. What emerging mobile voice technologies will disrupt the market in the future?
  • 3. What will the value of the mobile voice market be in 2028?
  • 4. What strategies must operators deploy to capitalise on the re-emergence of voice as a profitable channel?
  • 5. How can operators capitalise on the growth of mobile voice services?

COMPANIES REFERENCED

  • Interviewed: Infobip, Mavenir, Sinch, TOMIA.
  • Included in Juniper Research Competitor Leaderboard: Bandwidth, CM.com, Ericsson, Huawei, iBASIS, Infobip, Mavenir, Nokia, Route Mobile, Ribbon Communications, Sinch, Syniverse, TOMIA, Twilio, Vonage.
  • Mentioned: 20 Minutes, 8x8, A Voté, Absa Cape, Acqueon, ACTITO, Adobe, Aircall, Airwide Solutions, Alfa-Bank Kazakhstan, Alianza, Allied Bank, American Express, Amnesia, Amphia Hospital, Anam, Anova Data, Apple, Appmiral, Apptivo, Ares Management, Asia Insurance 1950, AT&T, Atlas Communications, AWS, Bancontact, Beacon Telecom, Bessemer Venture Partners, BH Telecom, Bharti Airtel, BICS, BlaBlaCar, BlackRock, BMW, Boku, Bolt, Booking.com, BT, Building Blocks, Bukalapak, Cancer Research UK, Carahsoft Technology Corporation, CarDekho, Carlyle Group, centre3, Chatfuel, China Mobile, China Telecom, Cisco, Citrus, Coca-Cola, Columbus Telephone, Comcast, Conceptboard, Conneaut Telephone, Cradlepoint , CX Company, Dahmakan, Daraz, Dash Carrier Services, Datora, Deliveroo, Dell, Deutsche Telekom , DHL, Dialpad, DinarPAY, Domino's, DoorDash, Doosan, Draper Fisher Jurveston, EaseMyTrip.com, eBay, ECI Telecom, Edgewater Networks, EE, Electric Imp, Etam, Evolve IP, Fitbit, FKP Scorpio, Flabba, Gamigo, Genesys, GitHub, Glassdoor, GoDaddy, Going.io, Google, GrandPad, GRNet, GTBank, Healthcare at Home, Heineken, HF Group, Hitachi America Ltd, HubSpot, Hulu, iDeal, IKEA, Inclusa, indeed, Indosat Ooerdoo, Innova, Jazz, Jive, Johnson & Johnson, JT Group, Jumper.ai, JustPark, Kakao Talk , Kickstarter, Klaviyo, L'Oreal, Leanpay, LINE, LogMeln, Lowlands, Lumine Group, Lyft, Marham, Marks & Spencer, Marvell, Mastercard, MathWorks, medGo, MediaMarkt, Mepal, MercadoLibre, Meta, Microsoft, Minu, Mi-Pay, Missguided, MobiFone Vietnam, Movistar, Mukuru, NAC Breda, Nederlandse Loterij, Netokracija, NI (Northern Ireland) Water, Nickel, NLB Banka, Nomorobo, Novant Health, Novum Networks, NU Echo, NuWave, O2, OneReach, Ooredoo, OpenMarket, OpenRent, OpenSooq, Orange, Ouest France, Out-There, Over.ai, Papa John's Pizza, Parkmobile, Paylogic, PayPlaza, Peerless Network, Philips, Phone.com, Pinger, PIVOT, Pure IP, R&R Managed Telecom Services, Raiffeisen Bank, Rakuten Symphony, Randstad, Rapido, Rappi, React Mobile, Redpoint Venture, Rently, Republic Wireless, Revolut, Ring Central, RobinHQ.com, Royal KPN NV, RSPCA, Safaricom, Salesforce, SAP, Segment, Senati, Sendclean, Shift Conference, ShiftMag, ShoeBeDo, Shopify, Simfony, Sky, Skype, SoftBank, Sparkle, Speech Village, Spotify, Starhome Mach , Stoke, Stripe, SurfNet, SurveyMonkey, Swisscom, Takeaway.com, TanTan, Telarix, Tele2, Teledgers Technologies, Telefónica, Telegram, Telekom Austria Group, Telekom Deutschland, Telekom Romania, Telenor, Telia, TelstraClear, Teravoz, Tigo, TixBox, T-Mobile, Tofane Global, TraceDock, Trieste, Trumpia, TTN, Twilio, Twitch, Twitter, UBA, Uber, Ulticom, Unilever, Unitalk, UniVoIP, ValueFirst, Verizon, Viber, Vivid, Vivo, VMware, Vodafone, Vodafone Fiji, Voicea, VoiceBase, Voicelt, Volaris Group, Volpy, Voxbone, VTR Chile, Weave, WebRTC Ventures, WeChat, Weekender, WeFarm, Welthungerhilfe, WhatsApp, Windstream, Wipro, Wurth, Yelp, Yousign, Zalora, Zapier, Zendesk, Zillow Group, Zipcar, Zipwhip, Zoom.

DATA & INTERACTIVE FORECAST

Juniper Research's latest “Mobile Voice Strategies” forecast suite includes:

  • 5-year benchmark forecasts for key metrics by 8 regions and 60 country-level splits, including:
    • North America:
  • Canada, US
  • Latin America:
    • Argentina, Brazil, Chile, Colombia, Ecuador, Mexico, Peru, Uruguay
  • West Europe:
    • Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, UK
  • Central & East Europe:
    • Croatia, Czech Republic, Hungary, Poland, Romania, Russia, Turkey, Ukraine
  • Far East & China:
    • China, Hong Kong, Japan, South Korea
  • Indian Subcontinent:
    • Bangladesh, India, Nepal, Pakistan
  • Rest of Asia Pacific:
    • Australia, Indonesia, Malaysia, New Zealand, Philippines, Singapore, Thailand, Vietnam
  • Africa & Middle East:
    • Algeria, Egypt, Israel, Kenya, Kuwait, Nigeria, Qatar, Saudi Arabia, South Africa, United Arab Emirates
  • Operator Voice Market, including:
    • Total Minutes of Operator Voice Use of Mobile Voice
    • Total Operator-billed Revenue
    • Total Cellular Data Traffic Used for Mobile Voice
  • VoLTE Market, including:
    • Total Number of 4G LTE Connections Using VoLTE
    • Total 4G LTE Voice Minutes
    • Total Mobile Data Traffic Attributable to VoLTE
    • Total Effective VoLTE Revenue
  • Vo5G Market, including:
    • Total Number of 5G Mobile Connections Using Vo5G
    • Total 5G Voice Minutes
    • Total Mobile Data Traffic Attributable to Vo5G
    • Total Effective Vo5G Revenue
  • OTT Voice Market, including:
    • Total Number of OTT Voice Users
    • Total Minutes of OTT Voice Use of Mobile Voice
    • Total Data Carried over Cellular Networks Attributable to Mobile Voice
  • Mobile Video Calling, including:
    • Total Number of Mobile Video Calling Users
    • Total Mobile Data Traffic Attributable to OTT Video Calling
    • Effective Operator-billed Video Calling Revenue
  • Voice Assistant Calling, including:
    • Total Number of Connected Speakers
    • Total Minutes of Use for Calls to Landline or Mobile Numbers by Connected Speakers

Access to the full set of forecast data of 55 tables and over 25,080 datapoints.

Interactive Excel Scenario tool allowing users the ability to manipulate Juniper Research's data for 5 different metrics.

Juniper Research's highly granular interactive Excels enable clients to manipulate Juniper Research's forecast data and charts to test their own assumptions using the Interactive Scenario Tool and compare select markets side by side in customised charts and tables. IFxls greatly increase clients' ability to both understand a particular market and to integrate their own views into the model.

FORECAST SUMMARY

The total minutes of Vo5G (Voice over 5G) usage will reach 4.7 trillion in 2028; representing 42% of total minutes, and an increase of over 500% from 2023. To capitalise on this growth, Juniper Research urges operators to develop enterprise-facing solutions monetising the rise in demand of 5G voice services from enterprises. Operators must leverage the highly virtualised network architectures to rapidly launch new services such as programmable voice, call masking and flash calling to maximise 5G voice revenue.

  • Voice over 5G utilises the 5G network core to provide enhanced voice services, including ultra-high voice definition and the ability to integrate IP-based solutions over voice.
  • Despite the advantages of 5G networks operators will experience significant declines in voice revenue from consumer mobile subscriptions; leading to a decrease in the value of the voice market from $230 billion in 2023 to $182 billion in 2028. In response, operators must offset this decline with new revenue streams, including the development of new business-focused voice services.
  • Juniper Research recommends that operators achieve by developing their programmable voice offerings. The launch of the GSMA's Open Gateway in 2023 provides operators with an ideal platform to rapidly develop and implement new programmable voice services. The initiative, which already includes tier 1 operators, will enable federated access to APIs over operator networks; substantially reducing the time for new voice services to be implemented across operator networks globally.
  • Juniper Research also recommends that operators further develop and implement voice firewalls that can differentiate between P2P voice and business voice traffic. This will enable operators to charge enterprises a premium for voice, in a similar fashion to the business messaging ecosystem established today. Additionally, 5G networks will enable operators to better compete against OTT voice services, as 5G allows for swift deployments of new technologies, such as voice firewalls, which can block fraudulent voice traffic in real-time.

Table of Contents

Market Trends & Strategies

1. Key Takeaways & Strategic Recommendations

  • 1.1 Key Takeaways
  • 1.2. Strategic Recommendations

2. Future Market Outlook

  • 2.1. Future Market Outlook
    • 2.1.1. Current Market Value
      • i. Voice Market Value
        • Figure 2.1: Total Mobile Voice Market Value ($m), Split by 8 Key Regions, 2020-2028
    • 2.1.2 Key Networks to Mobile Voice
      • Figure 2.2: Total Number of SIMs, Split by Network Technology in 2023: 9.1 Billion
      • i. 2G SIMs
        • Figure 2.3: Total Number of 2G SIMs, Split by 8 Key Regions, 2020-2028
      • ii. 3G SIMs
        • Figure 2.4: Total Number of 3G SIMs, Split by 8 Key Regions, 2020-2028
      • iii. 4G SIMs
        • Figure 2.5: Total Number of 4G SIMs (m), Split by 8 key Regions, 2020-2028
      • iv. 5G SIMS
        • Figure 2.6: Total Number of 5G SIMs (m), Split by 8 Key Regions, 2020-2028
  • 2.2. Key Drivers to the Mobile Voice Market
  • 2.3. Challenges of the Mobile Voice Market

3. Future Business Model Analysis

  • 3.1 Key Operator Technologies
    • 3.1.1. VoLTE
    • 3.1.2. Vo5G
    • 3.1.3. OTT Voice
      • Figure 3.1: Total Number of OTT Voice Minutes (m), Split by 8 Key Regions, 2020-2028
      • Figure 3.2: Map of Most Used OTT Apps by Country
    • 3.1.4. VoWi-Fi
    • 3.1.5. Voice Assistants and Recognition
      • i. Challenges to the Voice Assistant Market
    • 3.1.6. Video Calling
      • Figure 3.3: Total Number of Mobile Video Calling Users Year End (m), Split by Key Regions, 2020-2028
  • 3.2. Future Monetisable Voice Services
    • 3.2.1. CCaaS
    • 3.2.2. Flash Calling, Voice Firewalls and Network Auditing
      • Figure 3.4: The Process of Flash Calling
    • 3.2.3. Voice Assistants
    • 3.2.4. Programmable Voice
    • 3.2.5. UCaaS
    • 3.2.6. Call Tracking
    • 3.2.7. IVR (Interactive Voice Recognition)
      • Figure 3.5: How IVR Works
    • 3.2.8. Call Masking
      • Figure 3.6: The Process of Call Masking

4. Mobile Voice: Regional Analysis

  • 4.1. Mobile Voice Regional Analysis
    • Table 4.1: Juniper Research Mobile Voice Heatmap: Scoring Criteria
    • 4.1.1. Summary of Key Findings
      • Figure 4.2: Juniper Research Competitive Web: Mobile Voice Markets
      • i. The Leadership of Far East & China
      • ii. Cooperation, Research, and OTT Pivotal to the Future of North America and West Europe Mobile Voice
      • iii. Indian Subcontinent Shrouded in Uncertainty
      • iv. The Juxtaposition of Mobile Voice Progress in Africa & Middle East
        • Table 4.3: Juniper Research Mobile Voice Markets Heatmap
        • Figure 4.4: Juniper Research's 8 Key Regions Map
    • 4.1.2. North America
      • Figure 4.5: Average Operator-billed Voice Revenue per Mobile Subscriber ($), North America, 2020-2028
      • i. US
        • Figure 4.6: Total Number of SIMs in the US, Split by Network Technology in 2023
      • ii. Canada
        • Figure 4.7: Total Cellular Data Traffic Attributable to Mobile Voice in Canada (PB), 2020-2028
    • 4.1.3. Latin America
      • Figure 4.8: Total Number of SIMs (m), Latin America, Split by SIM Tech, 2023
      • i. Argentina
      • ii. Brazil
      • iii. Mexico
        • Figure 4.9: Total Mobile Voice Market Value ($m), Mexico, 2020-2028
    • 4.1.4. West Europe
      • Figure 4.10: Total Number of SIMs in West Europe Split by SIM Tech in 2023
      • i. France
      • ii. Germany
      • iii. UK
        • Figure 4.11: Total Number of 2G and 3G SIM in the UK (m), Split by SIM Tech, 2020-2028
    • 4.1.5. Central & East Europe
      • Figure 4.12: Total Number of 4G & 5G SIMs in Central & East Europe, Split by SIM Tech, 2020-2028
      • i. Russia
      • ii. Turkey
        • Figure 4.13: Total Number of 5G SIMs in Turkey (m), 2020-2028
  • 4.2. Far East & China
    • Figure 4.14: Total Number of SIMs in Far East & China (m), Split by SIM Tech, 2020-2028
    • i. China
    • ii. Japan
      • Figure 4.15: Total Mobile Subscribers in Japan (m), 2020-2028
    • iii. South Korea
      • Figure 4.16: Total Number of SIMs in South Korea (m), Split by SIM Tech, 2020-2028
    • 4.2.2. Indian Subcontinent
      • Figure 4.17: Total Number of SIMs in Indian Subcontinent (m), Split by SIM Tech, 2020-2028
      • i. India
        • Figure 4.18: Total Number of SIMs in India (m), Split by SIM Tech, 2023
      • ii. Pakistan
        • Figure 4.19: Total Number of SIMs in Pakistan (m), Split by SIM Tech, 2020-2028
    • 4.2.3. Rest of Asia Pacific
      • i. Australia
      • ii. Indonesia
      • iii. Singapore
    • 4.2.4. Africa & Middle East
      • i. Nigeria
        • Figure 4.20: Total Number of SIMs, Nigeria, Split by SIM Tech, 2020-2028
      • ii. South Africa
        • Figure 4.21: Total Number of SIMs (m), South Africa, Split by SIM Tech, 2020-2028
      • iii. Qatar

Competitor Leaderboard

1. Juniper Research Competitor Leaderboard

  • 1.1. Why Read this Report
    • Key Competitor Leaderboard Takeaways
      • Table 1.1: Juniper Research Competitor Leaderboard: Mobile Voice Vendors & Product Portfolio
      • Figure 1.2: Juniper Research Competitor Leaderboard: Mobile Voice Vendors
      • Table 1.3: Juniper Research Competitor Leaderboard: Mobile Voice Vendors Ranking
      • Table 1.4: Juniper Research Competitor Leaderboard Heatmap: Mobile Voice Vendors

2. Vendor Profiles

  • 2.1. Mobile Voice Vendor Profiles
    • 2.1.1. Bandwidth
      • i. Corporate
        • Table 2.1: Bandwidth's Select Financial Information ($m), 2020-2022
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.2: Bandwidth's Voice API
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.1.2. CM.com
      • i. Corporate
        • Table 2.3: CM.com's Select Financial Information 2019-2022
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
      • vi. Juniper Research's View: Key Strengths & Strategic Opportunities
  • 2.2. Ericsson Networks
    • i. Corporate
      • Table 2.4: Ericsson's Network Segment Net Sales and Gross Income (SEK Billions), 2022
    • ii. Geographical Spread
    • iii. Key Clients & Strategic Partnerships
    • iv. High-level View of Offerings
    • v. Juniper's Research's View: Key Strengths & Strategic Opportunities
  • 2.3. Huawei
    • i. Corporate
      • Table 2.5: Huawei's Select Financial Information ($m), 2019-2022
    • ii. Geographical Spread
    • iii. Key Clients & Strategic Partnerships
    • iv. High-level View of Offerings
      • Figure 2.6: Huawei's VoWi-Fi Solution
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
  • 2.4. iBASIS
    • i. Corporate
    • ii. Geographical Spread
      • Figure 2.7: iBASIS' Global Customer Connections
    • iii. Key Clients & Strategic Partnerships
    • iv. High-level View of Offerings
      • Figure 2.8: iBASIS' VoLTE Interworking Framework
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.4.2. Infobip
      • i. Corporate
        • Table 2.9: Infobip's Select Financial Information, 2019-2021
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Partnerships
    • 2.4.3. Mavenir Systems
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
  • 2.5. Nokia
    • i. Corporate
    • ii. Geographical Spread
    • iii. Key Clients & Strategic Partnerships
    • iv. High-level View of Offerings
      • Figure 2.10: Nokia's Coverage Voice Services
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.5.2. Ribbon Communications
      • i. Corporate
        • Table 2.11: Ribbon Communications' Most Recent Acquisitions to Date
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.12: Ribbon Communications' Fixed Network Solutions
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.5.3. Route Mobile Limited
      • i. Corporate Information
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 2.13: Route Mobile's Voice Solution Features
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
  • 2.6. Sinch
    • i. Corporate
      • Table 2.14: Sinch's Recent Acquisitions
      • Table 2.15: Sinch's Selected Financial Information (SEKm), 2021-2022
    • ii. Geographical Spread
    • iii. Key Clients & Strategic Partners
    • iv. High-level View of Offerings
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
  • 2.7. Syniverse
    • i. Corporate
    • ii. Geographical Spread
    • iii. Key Customers & Strategic Partnerships
    • iv. High-level View of Offerings
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
  • 2.8. TOMIA
    • i. Corporate
    • ii. Geographical Spread
    • iii. Key Clients & Strategic Partnerships
    • iv. High-level View of Offerings
    • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.8.2. Twilio
      • i. Corporate Information
        • Table 2.16: Twilio's Acquisitions, 2020-2022
        • Table 2.17: Twilio's Select Financial Information, 2019-Present
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
    • 2.8.3. Vonage
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Partners
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Recommendations
  • 2.1. Juniper Research Leaderboard Assessment Methodology
    • 2.1.1. Limitations & Interpretations
      • Table 2.18: Juniper Research Competitor Leaderboard Scoring Criteria

Data & Forecasting

1. Market Summary & Future Market Outlook

  • 1.1. Introduction to Mobile Voice Forecasts
    • 1.1.1. 5G Networks and OTT Challengers
    • 1.1.2. Operator Revenue and Voice for Enterprises
    • 1.1.3. Virtualisation, and Reduced Operating Costs
  • 1.2. Mobile Voice Market Summary
    • 1.2.1. Total Voice Minutes
      • Figure & Table 1.1: Total Minutes of User of Mobile Voice (billions of hours), by 8 Key Regions, 2023-2028
    • 1.2.2. Total Mobile Voice Market Value
      • Figure & Table 1.2: Total Mobile Voice Market Value ($m), Split by 8 Key Regions, 2023-2028

2. Operator Voice

  • 2.1. Operator Voice Introduction
    • i. Programmable Voice
    • ii. Call Masking
    • iii. Monetising Existing Traffic
  • 2.2. Operator Voice Market Methodology
    • Figure 2.1: Operator-billed Voice Forecast Methodology
  • 2.3. Total Cellular Data Used for Mobile Voice
    • Figure & Table 2.2: Total Cellular Data Traffic (PB), Split by 8 Key Regions 2023-2028
  • 2.4. Total Operator-billed Voice Revenue
    • Figure & Table 2.3: Total Operator-billed Voice Revenue ($m) Split by 8 Key Regions 2023-2028

3. VoLTE

  • 3.1. VoLTE Introduction
  • 3.2. VoLTE Methodology
    • 3.2.1. The VoLTE Voice Market
    • 3.2.2. VoLTE Voice Methodology
      • i. Total VoLTE Users
      • ii. Total VoLTE Minutes
      • iii. Total VoLTE Revenue
        • Figure 3.1: VoLTE Forecast Methodology
  • 3.3. Total Number of 4G LTE Mobile Connections Using VoLTE (m)
    • Figure & Table 3.2: Total Number of 4G LTE Mobile Connections Using VoLTE (m), Split by 8 Key Regions, 2023-2028
  • 3.4. Total 4G VoLTE Minutes
    • Figure & Table 3.3: Total 4G VoLTE Minutes (b), Split by 8 Key Regions 2023-2028
  • 3.5. Total Effective VoLTE Revenue
    • Figure & Table 3.4: Total Effective VoLTE Revenue ($m), Split by 8 Key Regions, 2023-2028

4. VoLTE

  • 4.1. Vo5G Introduction
  • 4.2. Vo5G Methodology
    • 4.2.1. Vo5G Market Outlook
    • 4.2.2. Vo5G Forecast Methodology
      • i. Total Vo5G Subscribers
      • ii. Total Vo5G Minutes
      • iii. Total Vo5G Data Traffic
      • iv. Total VoLTE Revenue
        • Figure 4.1: Vo5G Market Forecast Methodology
    • 4.2.3. Total Vo5G Users
      • Figure & Table 4.2: Total Number of 5G Mobile Connections Using Vo5G (m), Split by 8 Key Regions, 2023-2028
  • 4.3. Total Vo5G Data Traffic
    • Figure & Table 4.3: Total Mobile Data Traffic Attributable to Vo5G (PB), Split by 8 Key Regions, 2023-2028
  • 4.4. Total Effective Vo5G Revenue
    • Figure & Table 4.4: Total Effective Vo5G Revenue ($m), Split by 8 Key Regions, 2023-2028

5. OTT Voice

  • 5.1. OTT Voice Addressable User Base, Introduction, Methodology
    • 5.1.1. Introduction
    • 5.1.2. The Addressable User Base
    • 5.1.3. Forecast Methodology
      • Figure 5.1: OTT Voice Methodology
  • 5.2. Total Number of OTT Voice Users
    • Figure & Table 5.2: Total Number of OTT Voice Users (m), Split by 8 Key Regions, 2023-2028
  • 5.3. Total OTT Voice Minutes
    • Figure & Table 5.3: Total Minutes of OTT Voice Use (m), Split by 8 Key Regions, 2023-2028
  • 5.4. Total Data Carried over Cellular Networks Attributable to OTT Voice
    • Figure & Table 5.4: Total Data Carried 0ver Cellular Networks Attributable to OTT Voice (PB), Split by 8 Key Regions, 2023-2028

6. Mobile Video Calling

  • 6.1. Mobile Video Calling Introduction and Methodology
    • 6.1.1. Mobile Video Calling Introduction
    • 6.1.2. Forecast Methodology
      • i. Total Video Calling Users
      • ii. Total Video Calling Data Carried over MNO Networks
      • iii. Effective Operator-billed Video Calling Revenue
        • Figure 6.1: Mobile Video Calling Forecast Methodology
  • 6.2. Total Number of Mobile Video Calling Users
    • Figure & Table 6.2: Total Number of Mobile Video Calling Users (m), Split by 8 key Regions, 2023-2028
  • 6.3. Total Mobile Video Calling Data Carried over Operator Networks
    • Figure & Table 6.3: Total OTT Video Calling Data Traffic Carried over MNO Networks (PB/annum), Split by 8 Key Regions, 2023-2028