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退款管理全球市場：2025年
市場調查報告書
商品編碼
1661287

退款管理全球市場：2025年

Global Chargeback Management Market: 2025
出版日期: | 出版商: Juniper Research Ltd | 英文 | 商品交期: 最快1-2個工作天內

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簡介目錄

退款管理：誰會在2025年引領市場？

概述

本報告對退款管理系統供應商如何改進現有工具並建立新系統以解決商家面臨的越來越多的退款問題進行調查分析和評估。它還評估了退款方面的關鍵趨勢，例如與友善詐欺相關的挑戰的增加，以及更廣泛的詐欺趨勢如何影響退款詐欺預防市場。

此外，Juniper Research 的競爭排行榜對 15 家供應商進行了排名，並評估了他們的產品和能力。本報告將成為了解退款管理系統市場的重要工具，並將有助於主要供應商制定未來策略。

主要特點

  • 市場動態：深入了解退款管理系統市場擴張的主要趨勢和挑戰，並著重在快速發展的詐欺領域所帶來的挑戰和機會。也評估了將人工智慧引進退款領域以打擊友善詐欺的現象，以及採用退款管理系統為商家帶來的好處。
  • 關鍵要點和策略建議：報告詳細分析了退款管理系統市場的關鍵發展機會和見解，並為退款管理領導者和卡片網路等利害關係人提供了策略建議。
  • Juniper Research 競爭排行榜：評估 15 家退款管理系統供應商的能力，並重點介紹全球退款管理市場主要參與者的策略研究和開發機會。
    • Accertify
    • ACI Worldwide
    • BlueSnap
    • Chargeback Gurus
    • Chargebacks911
    • Chargeflow
    • ClearSale
    • FIS
    • Fiserv
    • Justt
    • Kount
    • Mastercard
    • Riskified
    • Sift
    • Verifi

目錄

第1章 關鍵要點與策略建議

  • 要點
  • 策略建議

第2章 市場狀況

  • 主要的退款趨勢與挑戰
    • 主要趨勢
      • 隨著退款類型的變化，退款變得越來越普遍
      • 卡片網路退款規則發生變化
      • 人工智慧在退款管理的應用
    • 主要挑戰
      • 成功率低
      • 成本
      • 複雜性
      • 缺乏有效的數位工具

第3章 競技排行榜

  • 為什麼要閱讀這份報告？
  • 供應商資料
    • Accertify
    • ACI Worldwide
    • BlueSnap
    • Chargeback Gurus
    • Chargebacks911
    • Chargeflow
    • ClearSale
    • FIS
    • Fiserv
    • Justt
    • Kount
    • Mastercard
    • Riskified
    • Sift
    • Verifi
  • 競爭排行榜評估方法
簡介目錄

'Chargeback Management: Which Companies Will Lead the Market in 2025?'

Overview

Our "Chargeback Management" systems research provides in-depth analysis and evaluation of how chargeback management system vendors are evolving existing tools and creating new systems to tackle the increasing tide of chargebacks facing merchants. The report evaluates key trends within chargebacks, such as the increasing challenges associated with friendly fraud, as well as how wider fraud trends are influencing the chargeback fraud protection market.

In addition, it also positions 15 vendors across the Juniper Research Competitor Leaderboard for chargeback management systems; assessed on their products and positioning against their capability and capacity. Collectively, the report provides a critical tool for understanding the chargeback management systems market, enabling key vendors to shape their future strategy.

Key Features

  • Market Dynamics: Insights into key trends and market expansion challenges within the chargeback management systems market; addressing challenges and opportunities posed by the fast-evolving fraud space. It also evaluates the introduction of AI into chargebacks to combat the rise of friendly fraud chargebacks, and the benefits for merchants of adopting chargeback management systems.
  • Key Takeaways & Strategic Recommendations: In-depth analysis of key development opportunities and findings within the chargeback management systems market, accompanied by strategic recommendations for stakeholders, such as leaders in chargeback management and the card networks.
  • Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 15 chargeback management system vendors, via the Juniper Research Competitor Leaderboard, featuring strategic development opportunities for key players in the global chargeback management market.
    • Accertify
    • ACI Worldwide
    • BlueSnap
    • Chargeback Gurus
    • Chargebacks911
    • Chargeflow
    • ClearSale
    • FIS
    • Fiserv
    • Justt
    • Kount
    • Mastercard
    • Riskified
    • Sift
    • Verifi

Table of Contents

1. Key Takeaways & Strategic Recommendations

  • 1.1. Key Takeaways
  • 1.2. Strategic Recommendations

2. Market Landscape

  • 2.1. Introduction
    • Figure 2.1: The Chargeback Process
    • Table 2.2: Chargeback Rules by Network
  • 2.2. Key Trends & Challenges within Chargebacks
    • 2.2.1. Key Trends
      • i. Chargebacks Becoming More Commonplace, as Chargeback Types Shift
      • ii. Changes to Card Network Chargeback Rules
      • iii. AI Being Deployed for Chargeback Management
    • 2.2.2. Key Challenges
      • i. Low Probabilities of Success
      • ii. Cost
        • Table 2.3: Chargeback Costs by Payment Processors
      • iii. Complexity
      • iv. Lack of Effective Digital Tools

3. Competitor Leaderboard

  • 3.1. Why Read this Report?
    • Figure 3.1: Juniper Research Competitor Leaderboard Chargeback Management Platform Vendors & Portfolio
    • Figure 3.2: Juniper Research Competitor Leaderboard for Chargeback Management Platforms
    • Figure 3.3: Juniper Research Leaderboard Chargeback Management Platform Vendors & Positioning
    • Figure 3.4: Juniper Research's Competitor Leaderboard Heatmap - Chargeback Management Platform Vendors
  • 3.2. Vendor Profiles
    • 3.2.1. Accertify
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.2. ACI Worldwide
      • i. Corporate
        • Figure 3.5: ACI Worldwide's Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.3. BlueSnap
      • i. Corporate
        • Figure 3.6: BlueSnap's Rounds of Funding ($m), 2011-2014
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.4. Chargeback Gurus
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.5. Chargebacks911
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.6. Chargeflow
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.7. ClearSale
      • i. Corporate
        • Figure 3.7: ClearSale's Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.8. FIS
      • i. Corporate
        • Figure 3.8: FIS' Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.9. Fiserv
      • i. Corporate
        • Figure 3.9: Fiserv's Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.10. Justt
      • i. Corporate
        • Figure 3.10: Justt's Rounds of Funding ($m), 2020-2024
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.11. Kount
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.12. Mastercard
      • i. Corporate
        • Figure 3.11: Mastercard's Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
        • Figure 3.12: How Does Ethoca Alerts Work?
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.13. Riskified
      • i. Corporate
        • Figure 3.13: Riskified Financial Snapshot ($m), 2021-2023
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.14. Sift
      • i. Corporate
        • Figure 3.14: Sift's Rounds of Funding ($m), 2011-2021
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
    • 3.2.15. Verifi
      • i. Corporate
      • ii. Geographic Spread
      • iii. Key Clients & Strategic Partnerships
      • iv. High-level View of Offerings
      • v. Juniper Research's View: Key Strengths & Strategic Opportunities
  • 3.3. Juniper Research Competitor Leaderboard Assessment Methodology
    • 3.3.1. Limitations & Interpretations
      • Table 3.15: Chargeback Management Competitor Leaderboard Criteria