市場調查報告書
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1276318
企業電信服務全球市場規模、份額和行業趨勢分析報告:2023-2029 年按傳輸、行業、公司規模(中小企業、大型企業)、服務和地區分類的展望和預測Global Enterprise Telecom Services Market Size, Share & Industry Trends Analysis Report By Transmission, By Vertical, By Enterprise Size (Small & Medium Enterprises and Large Enterprises), By Service, By Regional Outlook and Forecast, 2023 - 2029 |
企業通信服務市場規模預計到 2029 年將達到 10,467 億美元,預測期內復合年增長率為 6.2%。
許多企業通信服務提供商都專注於通過合作夥伴關係創造技術,以實現順暢的業務運營。 這種夥伴關係使服務提供商能夠更好地利用其他組織的技能和資源來為企業提供完整的解決方案。
從全球角度來看,由於數字化的推進,企業通信服務正在顯著擴展。 數字化使服務提供商能夠為其客戶提供更可靠、更快速的連接選項。 這包括構建最先進的網絡,例如 5G,為關鍵任務應用程序提供改進的連接性、更高的數據速度和更低的延遲。 此外,隨著數字化,IoT 和 M2M(機器對機器)通信技術正在被引入。 這些解決方案使企業能夠遠程連接和控制設備,提高運營效率,降低成本並支持市場擴張。
COVID-19 影響分析
COVID-19 疫情暴露了傳統業務結構的缺陷和短板,促使企業投資數字化轉型項目。 因此,隨著公司採用基於雲的業務戰略來提高運營效率,人們對電信服務的興趣在 2020 年第二和第三季度有所增加。 此外,隨著人工智能、物聯網和工業物聯網等現代技術的採用,許多公司已經開始花錢實現更自動化的流程。 所有這些都導致□□了大流行期間企業通信服務市場的增長。
市場增長因素
擴大對數字技術的接受度
數字化在全球電信服務的擴展中發揮著重要作用。 隨著技術的進步和通信網絡的改進,行業在運營方式和服務提供方式方面發生了巨大變化。 這些改進使最終用戶和人們的生活總體上變得更好。 此外,電信行業參與者已投資於技術和互操作性,這些技術和互操作性顯著改變了全球經濟中資金和信息的流動方式。 通過允許訪問決定生活質量的社會項目、最新信息和市場,訪問全球連接的網絡極大地增強了人們的賦權感。
物聯網接受度提高
隨著互聯網的普及,傳感器和設備現在在互聯網上連接在一起,形成了一個互聯的技術生態系統。 物聯網技術中使用的大量設備、模塊和傳感器為電信行業的 ICT 開發商和利益相關者提供了新的業務選擇。 預計多個領域的增長將加速,包括工業物聯網、智能交通、智能城市和智能基礎設施。 近年來,物聯網技術在各行業的導入不斷推進,企業通信服務市場不斷擴大。
市場約束
與通信服務相關的安全和隱私問題
如果網絡架構足夠穩健,則可以提高 5G 服務的安全性。 持續的威脅檢測、攔截和入侵是安全問題。 通信服務提供商面臨的挑戰將是滿足客戶對整個互聯網價值鏈中主動保護不斷增長的需求。 對此類電信服務的安全擔憂可能會限制企業對服務的依賴,並阻礙未來幾年企業電信服務市場的擴張。
服務展望
按服務劃分,企業通信服務市場分為固定語音服務、固定互聯網接入服務、付費電視服務、移動物聯網(機器對機器)服務等。 2022 年,機器對機器(移動物聯網)服務部門在企業通信服務市場中佔據了顯著的收入份額。 5G 將促進機器對機器 (M2M) 通信,允許車輛與其他車輛、交通控制系統、MET 部門等交換信息。 結合邊緣計算和超可靠的低延遲網絡,它不僅能夠實時建議維修和加油站,還能即時確定替代駕駛路線。
傳輸展望
企業通信服務市場按通信方式分為有線和無線。 到 2022 年,無線業務將以最大的收入份額主導企業通信服務市場。 多年來,無線局域網 (WLAN) 系統迅速普及,支持在辦公室、機場自助餐廳和其他公共和私人場所等各種環境中進行移動互聯網訪問。 雲計算、人工智能和物聯網的使用也有望為無線通信渠道世界的擴展做出重大貢獻。
公司規模展望
根據公司規模,企業通信服務市場分為中小企業和大型企業。 到 2022 年,小型企業部門將在企業通信服務市場佔據最大的收入份額。 越來越多的遠程工作者需要良好的連接性,而小型企業正在尋求充足的 IT 支持來滿足其不斷變化的業務需求。 此外,中小企業可以使用通信服務來改善團隊之間的溝通、提高員工生產力並接觸更多客戶。
行業展望
按行業劃分,企業通信服務市場分為 IT 和電信、製造、醫療保健、零售、媒體和娛樂、政府和國防、教育、BFSI、能源和公用事業、運輸和物流、旅遊和酒店、O&G &採礦業,其他。分類為 到 2022 年,BFSI 行業將在企業通信服務市場佔據很大的收入份額。 BFSI 行業最近發生了重大變化。 未來幾年,BFSI 行業將受到最新技術趨勢的影響,例如網上銀行、聊天機器人、開放銀行、由區塊鍊和大數據等尖端技術提供支持的虛擬助手。 企業通信服務將成為這些改進背後的主要力量,因為它們提供可靠的通信和互聯網訪問。
區域展望
按地區劃分,分析了北美、歐洲、亞太地區和拉美地區的企業通信服務市場。 2022年,亞太地區將以最高收入份額引領電信企業電信服務市場。 隨著 5G 網絡在亞太地區的鋪開,對企業電信服務的需求可能會增長。 5G 網絡將為企業創建新的應用程序和服務提供更高的數據速率和更低的延遲。 此外,隨著聯網設備數量的增加,對能夠管理這些設備的企業通信服務的需求不斷增長,推動了亞太地區物聯網的大幅增長。
The Global Enterprise Telecom Services Market size is expected to reach $1046.7 billion by 2029, rising at a market growth of 6.2% CAGR during the forecast period.
Telecommunications services, which are very beneficial for businesses, enable the ability to communicate with clients effectively and develop strong ties with them. Because they make data transmission easier, increase productivity, and provide flexibility, telecommunications services additionally help employees.
One of the key factors propelling the market's expansion is the increase in investment in the rollout of 5G infrastructure due to a constant shift in businesses' preferences for next-generation communication technologies. In addition, an increase in interest in high-speed data connectivity, a rise in mobile users, and a rise in the need for value-added managed services are the primary factors promoting the market's growth.
Many enterprise telecom service providers are putting their focus on creating technologies through forming alliances that will enable smooth business operations. Through these alliances, service providers can better utilize the skills and resources of other organizations to offer businesses a complete solution.
Globally, enterprise communication services have seen significant expansion thanks largely to digitalization. Through digitization, service providers can give their clients connectivity options that are more dependable and swifter. This includes setting up cutting-edge networks, including 5G, which offers mission-critical applications improved connectivity, higher data speeds, and lower latency. In addition, IoT and machine-to-machine (M2M) communication technologies are being adopted due to digitization. These solutions increase operational effectiveness, cut costs, and support market expansion by allowing businesses to connect remotely to and control their devices.
COVID-19 Impact Analysis
The COVID-19 pandemic's spread, which exposed the flaws and shortcomings of traditional business structures, companies have begun to invest in digital transformation projects. As a result, as businesses adopted cloud-based business strategies for operational efficiency, interest in communications services rose throughout the second and third quarters of 2020. The adoption of modern technologies like AI, IoT, and IIoT has also started to cost a lot of businesses to enable better-automated processes. This all led to the growth of the enterprise telecom services market during the pandemic period.
Market Growth Factors
Growing acceptance of digital technologies
Digitalization has a significant role in the expansion of telecom services globally. As technology advances and the telecommunications network improves, industries change significantly regarding how they operate and offer services. Due to these improvements, end users' or people's lives, in general, have considerably improved. A significant change in how money and information move throughout the global economy has also been made by telecom industry players' investments in technology and interoperability. By enabling people to access social programs, up-to-the-minute information, and markets that affect their quality of life, access to a globally connected network has also considerably increased people's sense of empowerment.
Growing acceptance of IoT
The internet's accessibility makes it possible for these sensors and devices to link to one another over it, creating an ecosystem of connected technologies. Due to the enormous number of devices, modules, and sensors utilized in IoT technology, ICT developers and stakeholders throughout the telecom sector now have new business options. It is projected that growth will pick up in several areas, including industrial IoT, intelligent transportation, smart cities, and smart infrastructure. The market for enterprise telecom services has expanded due to the increased adoption of IoT technologies across various industry verticals in recent years.
Market Restraining Factors
Security and privacy issues associated with telecom services
The security aspects of 5G services can be increased if the network architecture is robust enough to support them. Persistent threat detection, interception, and infiltration are security issues. The difficulty for telecom service providers will come in meeting the growing demand from customers for active protection along the entire internet value chain. These security concerns related to telecom services can restrict businesses from relying on services, which might impede the expansion of the enterprise telecom services market in the upcoming years.
Service Outlook
Based on service, the enterprise telecom services market is segmented into fixed voice services, fixed internet access services, Pay TV services, machine-to-machine (Mobile IoT) services, and others. The machine-to-machine (Mobile IoT) services segment recorded a remarkable revenue share in the enterprise telecom services market in 2022. Machine-to-machine (M2M) communications will be facilitated by 5G, allowing automobiles to exchange information with other automobiles, traffic control systems, MET departments, and more. This will enable on-the-go decisions on alternative driving routes in addition to real-time suggestions for repairs or gas stations when combined with edge computing and ultra-reliable low-latency networking.
Transmission Outlook
By transmission, the enterprise telecom service market is fragmented into wireline, and wireless. In 2022, the wireless segment dominated the enterprise telecom services market with the maximum revenue share. Wireless Local Area Network (WLAN) systems have gained popularity swiftly over the years, enabling cellular devices to access the internet in various settings, including offices, cafeterias at airports, and other public and private venues. The use of cloud computing, artificial intelligence, and the Internet of Things is also anticipated to significantly contribute to the global expansion of wireless communication channels.
Enterprise Size Outlook
On the basis of enterprise size, the enterprise telecom service market is categorized into small & medium enterprises and large enterprises. In 2022, the small & medium enterprises segment witnessed the largest revenue share in the enterprise telecom services market. A suitable connection is needed for a rising number of remote workers, and small businesses are searching for sufficient IT support to keep up with shifting business needs. In addition, the use of telecom services by small and medium-sized businesses helps them, among other things, to improve communication among teams, promote worker productivity, and reach more customers.
Vertical Outlook
Based on Vertical, the enterprise telecom service market is bifurcated into IT & telecom, manufacturing, healthcare, retail, media & entertainment, government & defense, education, BFSI, energy & utilities, transportation & logistics, travel & hospitality, O&G and mining, and others. The BFSI segment garnered a significant revenue share in the enterprise telecom services market in 2022. The BFSI sector has recently experienced a significant shift. The BFSI industry will be shaped by the newest technology trends in the upcoming years, including online banking, chatbots, open banking, and virtual assistants powered by cutting-edge technologies like blockchain or big data. Enterprise telecom services will be a major force behind these improvements because they provide dependable telecommunications and internet access.
Regional Outlook
Region wise, the enterprise telecom services market is analysed across North America, Europe, Asia Pacific and LAMEA. In 2022, the Asia Pacific region led the telecom enterprise telecom services market by generating the highest revenue share. There will be a growth in demand for enterprise telecom services due to the deployment of 5G networks throughout Asia and the Pacific. For businesses to create new applications and services, 5G networks will offer greater data rates and lower latency. In addition, with a growing number of devices connected to the web, there is an increasing demand for enterprise telecom services that can manage these devices, driving considerable growth in the IoT in the Asia Pacific region.
The major strategies followed by the market participants are Partnerships. Based on the Analysis presented in the Cardinal matrix; Verizon Communications, Inc. is the major forerunner in the Enterprise Telecom Services Market. Companies such as Comcast Corporation, AT&T, Inc., Cox Communications, Inc. are some of the key innovators in Enterprise Telecom Services Market.
The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include AT&T, Inc., Verizon Communications, Inc., Comcast Corporation, Charter Communications, Inc., Lumen Technologies, Inc., Cox Communications, Inc., Altice USA, Inc., Frontier Communications Parent, Inc., Windstream Holdings, Inc., and KT Corporation.
Strategies deployed in Enterprise Telecom Services Market
Feb-2023: Comcast collaborated with Nokia following which the former company is utilizing Nokia's 5G Software for supporting its mobile connectivity efforts. Following this collaboration, Nokia supplies its 5G standalone Core comprising Packet Core, ultra-low latency capabilities, zero-touch automation, consulting services, and operations software. Comcast provides enhanced 5G access to customers in the United States through using Citizens Broadband Radio Service (CBRS) and 600 MHz spectrum, with the help of these offerings.
Feb-2023: AT&T came into collaboration with ServiceNow, a software company that develops a cloud computing platform, for a new telecom offering that would help the partners and providers in managing their complex worldwide fiber and 5G network footprints. Following the collaboration, the former company provides strategic design and technical guidance to the latter company for the development of the Telecom Network Inventory. Telecom Network Inventory enables partners to simplify rising complex network environments and support network automation, together with creating a new revenue stream for the channel at a time when investments are being made in new networks.
Feb-2023: AT&T extended its collaboration with Frontier Communications following which AT&T implemented wireless infrastructure in Frontier central offices and integrated with Frontier's blazing fast fiber network. This would increase the wireless service's resilience, dependability, and speed for AT&T's customers. AT&T is the first tenant that rents space for Frontier's hyper-local offices, and it would use Frontier's fiber-optic network to link with its networked cell towers. The addition of Frontier's footprint to AT&T's current network will hasten the rollout of 5G.
Feb-2023: Cox Communications announced its collaboration with Intel and Future Technologies for designing and implementing end-to-end managed private network solutions for private and public sector commercial customers. Cox Private Networks were introduced in 2022 and utilize both fixed wireless and LTE/5G access. Together, the companies focus on solving the operational challenges related to end-to-end network solutions, augmenting the digital transformation journey, and delivering a better experience for customers, employees, and visitors.
Jan-2023: Cox Communications introduced Cox Mobile, a new mobile phone service nationally. This service is available to Cox Internet customers across the nation. Cox Mobile customers can access two simple data plans launched according to their needs and budgets - Gig Unlimited and Pay As You Gig.
Oct-2022: Altice announced an agreement with Vodafone Group to establish a joint venture named FibreCo, for deploying fiber-to-home to around 7 million homes in 6 years. Together, Altice's proven Fibre-to-the-Home construction skills and Vodafone's considerable next-generation network enabled the JV company to reach even more German consumers with gigabit connectivity.
Sep-2022: Comcast joined hands with Samsung Electronics following which the latter company would provide its 5G solutions to the former company. Following this partnership, Samsung supplies a 5G Radio Access Network (RAN) to Comcast for enhancing 5G connectivity for its customers.
Oct-2021: Verizon formed a partnership with AWS, a subsidiary of Amazon providing on-demand cloud computing platforms and APIs. Following the partnership, Verizon introduced private mobile edge computing for enterprises with AWS Outposts. Moreover, Verizon's private mobile edge compute solution with AWS Outposts is available for enterprise customers across the U.S. Moreover, Verizon 5G Edge with AWS Outposts can be considered a cloud computing platform that brings compute and storage services to the edge of the network on the customer premises. Verizon 5G Edge with AWS Outposts is a cloud computing infrastructure that offers computing and storage capabilities to customers' premises at the network's edge.
Oct-2021: Cox Communications completed the acquisition of the commercial services segment of Charlotte, N.C.-based Segra, one of the largest privately-held fiber infrastructure providers in the U.S. Through this acquisition, the company would strengthen its focus on strategic infrastructure investments and its ongoing commitment to the business services market.
Oct-2021: Comcast acquired Masergy, a software-defined networking services company. The acquisition aimed to boost Comcast's growth catering to large and mid-size enterprises, mainly U.S.-based organizations with multi-site global operations, and strengthen its overall channel distribution strategy.
Sep-2021: Lumen Technologies joined hands with U.S. Postal Service (USPS). The collaboration would strengthen and update its network services that support above 32,000 post offices and mail processing sites around the country. Under this collaboration, Lumen would offer the USPS safe, highly resilient broadband, wireless access, software-defined networking, and managed network services that improve how these locations connect, collaborate, and interact with around 900 crucial information technology applications.
Aug-2021: AT&T together with Cisco, launched 5G network capabilities for enhancing performance for Internet of Things applications in the US. AT&T Control Center powered by Cisco provides near real-time visibility of all the IoT devices on their network, to businesses. Moreover, it helps businesses in mitigating security risks, identify anomalies in data usage, and optimize traffic classification reporting. The addition of 5G opened the door for immense IoT connectivity that would create opportunities for transforming retail, making smart factories and autonomous vehicles a reality, and revolutionizing healthcare.
Jul-2021: AT&T formed a collaboration with Google, an American multinational technology company. Following the collaboration, the two companies introduced new solutions across AT&T's 5G and Google Cloud's edge computing offerings, including AT&T's on-premises Multi-access Edge Compute (MEC) solution, and AT&T Network Edge offerings through LTE, 5G, and wireline.
Jul-2021: Verizon Communications signed a partnership with Ericsson, a telecom company for expanding its U.S. 5G network. Under this partnership, Verizon would leverage Ericsson's diversified technology solutions for expanding its ultra-wideband 5G coverage. This comprises the Ericsson Spectrum Sharing and the Ericsson Cloud Radio Access Network, and the Massive MIMO.
Jul-2021: Verizon expanded its geographical footprint by making available its 5G Business Internet, a fixed-wireless Internet offering to parts of 42 U.S. cities. The offering is powered by 5G Ultra-Wideband and includes professional installation with no digging and a rapid timeline for deployment.
May-2021: Verizon partnered with RingCentral, a company that offers companies different cloud-based business communications solutions. Under this partnership, the two entities would jointly develop a unique co-branded service, RingCentral with Verizon, smooth integrated unified communications as a service (UCaaS) solution for enterprise businesses.
Apr-2021: Lumen Technologies extended its collaboration with T-Mobile for utilizing T-Mobile's 5G mobile network for accelerating Lumen's Edge Computing Platform. This would help enterprises in building, managing, and scaling applications efficiently across highly distributed environments. In addition, T-Mobile became Lumen's preferred wireless connectivity partner, providing all enterprises with a more adaptable and dependable connectivity solution.
Feb-2021: Lumen extended its partnership with VMware, an American cloud computing and virtualization technology company. Following this partnership, the two companies would accelerate the design, development, and delivery of edge computing and safer, work-from-anywhere solutions. Moreover, the integrated capabilities of the two entities would allow customers to provide enhanced experiences for any application, to any device, from the global cloud core to the distributed network edge.
Market Segments covered in the Report:
By Transmission
By Vertical
By Enterprise Size
By Service
By Geography
Companies Profiled
Unique Offerings from KBV Research
List of Figures