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全球自助售票機市場：2023年至2028年預測
市場調查報告書
商品編碼
1410221

全球自助售票機市場：2023年至2028年預測

Global Self-Service Ticket Machines Market - Forecasts from 2023 to 2028
出版日期: | 出版商: Knowledge Sourcing Intelligence | 英文 133 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

全球自助售票機市場預計在預測期內將以5.71%的年複合成長率成長，市場規模從2021年的71,390億美元成長到2028年的105.28億美元。

電子售票機和互動亭是全球自助售票產業使用的技術先進的設備之一。自助售票機產業受到幾個重要因素的影響，例如對自動化自助服務設備、無線連接、技術進步和遠端系統管理的需求。

提高自動化程度和技術採用率

自助售票機市場是由自動化驅動的。自助服務技術產業不斷擴展，能夠透過雲端基礎的網路即時發送通知。遠端系統管理功能可確保設備可靠運作並有助於降低維護成本。自助服務亭不僅僅是資訊中心。一個全面的網路連線購物助手，讓客戶可以建立購物清單、探索選項、尋找產品和付款。它還幫助客戶分析消費行為並鼓勵社交媒體參與。根據 Census.Gov 的數據，提高生產業務品質是技術型組織中 68% 至 80% 的員工最常被提及的動機。與其他技術相比，人工智慧和機器人技術將自動化作為動機的使用者比例最高（在技術支援的組織中，分別有 54% 和 66% 的員工）。

政府投資成長

政府首席資訊長認知到需要最尖端科技能力來大規模提供變革性的公民體驗。政府 CIO 聲稱在 74% 的案例中提高了業務理解。需要一個安全、可擴展、雲端基礎的平台來支援成長、數位化和對卓越營運的關注。此外，2023 年 4 月，IIT 坎普爾新興企業獲得了 TDB-DST 貸款和 4,120 萬盧比的 TDB 支持，用於將製造自動化的機器視覺和機器人系統商業化。

英國自助售票機市場預計將穩定成長。

電子售票機等自助售票機可對電子客票、紙本客票、智慧卡、儲值卡等收費。這種自動售票機透過減少客戶等待時間來改善票務服務的整體流程，並提供客戶可以完成交易的電子平台。此類機器在旅行、娛樂、零售和其他應用中需求量很大，因為它們簡單且節省時間。英國國內旅遊趨勢增加，這對該國自助售票機市場的成長有利。例如，根據 VisitBritain 的數據，2023 年英國第一季英國居住者在國內旅行的平均支出為 266 英鎊，比 2022 年第一季的 234 英鎊成長了 12%。

主要企業提供的產品

各大公司的各種聯盟和產品創新正在導致自助售票機市場的擴大。例如，2021年5月，北方鐵路推出了多項計劃，為消費者提供更好的購票選擇。作為全面現代化工作的一部分，鐵路營運商承諾在其網路上安裝 600 台新的自助​​售票機，但實際上又安裝了 621 台。整個英格蘭北部的 400 多個車站正在安裝北部最先進的觸控螢幕設備，該計劃耗資 1700 萬英鎊。蒂沃利花園與樂高樂園一起是丹麥最著名的主題樂園。這18台自助售票機由Cammax為蒂沃利花園設計、製造和安裝，整合了關鍵技術。仿照 19 世紀丹麥士兵設計的自助售票機用於收取預訂門票並接受入場費。該自助終端對公園外排隊產生了重大影響，提高了消費者的整體滿意度，提高了遊客數量，並顯著增加了公園收入。

市場開拓的主要進展

2023 年，Lietuvos Geleinkli 集團旗下的客運公司 LTG Link 在該國最繁忙的火車站安裝了最先進的自動售票機。這台自動售票機是應LTG Link的要求，由Mera Systemy和波蘭Mera-Serwis共同生產的。贏得約 170 萬歐元公共採購的供應商製造了 33 台自動售票機，安裝了監控系統，提供了系統支持，並在營運期間提供了持續監控。 2022年8月，LEON宣布推出「自助咖啡」亭。此外，2021 年 6 月，Worldline 和 Evoke Creative 合作設計了一個自助服務亭，以改善整體鐵路客戶體驗。設計的原型將在蓋特威克機場的戈維亞泰晤士聯線鐵路上安裝和測試。

目錄

第1章簡介

  • 市場概況
  • 市場定義
  • 調查範圍
  • 市場區隔
  • 貨幣
  • 先決條件
  • 基準年和預測年時間表

第2章調查方法

  • 調查資料
  • 先決條件

第3章執行摘要

  • 研究亮點

第4章市場動態

  • 市場促進因素
  • 市場抑制因素
  • 波特五力分析
  • 產業價值鏈分析

第5章全球自助售票機市場：依產品

  • 介紹
  • 電子資訊亭
  • 電子票

第 6 章：全球自助售票機市場：依最終用戶分類

  • 介紹
  • 旅行
  • 娛樂
  • 零售
  • 其他

第7章全球自助售票機市場：依地區

  • 介紹
  • 北美洲
    • 美國
    • 加拿大
    • 墨西哥
  • 南美洲
    • 巴西
    • 阿根廷
    • 其他
  • 歐洲
    • 英國
    • 德國
    • 義大利
    • 西班牙
    • 其他
  • 中東/非洲
    • 以色列
    • 沙烏地阿拉伯
    • 其他
  • 亞太地區
    • 中國
    • 日本
    • 印度
    • 澳洲
    • 韓國
    • 台灣
    • 泰國
    • 印尼
    • 其他

第8章競爭環境及分析

  • 主要企業及策略分析
  • 市場佔有率分析
  • 合併、收購、協議和合作

第9章 公司簡介

  • Scheidt and Bachmann GmbH
  • Genfare（SPX Technologies）
  • ICA Traffic
  • Xerox Corporation
  • Omron Corporation
  • Diebold Nixdorf
  • IER（Calix）
  • Ducati Energia（The Ducati Group）
  • Sigma SpA
  • GRG Banking
簡介目錄
Product Code: KSI061610752

The global self-service ticket machines market is expected to grow at a compound annual growth rate of 5.71% over the forecast period to reach a market size of US$10.528 billion in 2028 from US$7,139 billion in 2021.

The electronic ticket vending machines and interactive kiosks used in the worldwide self-service ticket machine industry are among some of the technology-driven devices. The industry for self-service ticket machines is influenced by several significant factors, including the need for automated and self-service devices, wireless connectivity, technical advancements, and remote administration.

Increasing adoption of automation and technology

The self-service ticket machines market is driven by automation. The self-service technology industry is expanding due to the capacity to deliver real-time notifications via a cloud-based network. The equipment functions reliably owing to the remote management capabilities, which also help keep maintenance costs down. Self-service kiosks are not merely resource centers for information. These internet-connected, all-inclusive shopping assistants let customers create shopping lists, think through options, find things, and pay for goods. They also help customers analyze consumer behavior and encourage social media participation. According to Census. Gov, the most frequent motive cited by 68% to 80% of workers at technology-using organizations is enhancing the quality of production operations. In comparison to other technologies, AI and robotics have the largest percentage of users who cite automation as a reason for motivation (54% and 66% of workers in technology-using organizations, respectively).

Growth in government investments

Government CIOs are aware of the need for cutting-edge technological capabilities to provide transformative citizen experiences at scale. Government CIOs claim to have improved their business understanding in 74% of cases. A secure and scalable cloud-based platform is desired to support the emphasis on growth, digitalization, and operational excellence. Furthermore, in April 2023, a Startup from IIT Kanpur received TDB-DST financing and 4.12 crores in TDB assistance for commercializing Machine Vision and Robotics Systems for Automation in the Manufacturing Industry.

It is projected that the global self-service ticket machines market in the UK will grow steadily.

Self-service ticket machines such as e-kiosk produce electronic or paper tickets or recharge smart or stored value cards. Such machines enhance the overall process of ticketing services by reducing the waiting of customers and also provide an e-platform where customers can complete their transactions. Owing to the ease and time savings such machines are finding great demand in travel, entertainment, and retail applications. The United Kingdom is witnessing an increase in its trend of domestic travelling which has provided a positive scope for the self-service ticket machines market growth in the country. For instance, according to VisitBritain (British Tourist Authority), in Q1 of 2023, the average expenditure on domestic trips by British residents stood at £266 per domestic trip which represented an increase of 12% over £234 for Q1 of 2022.

Products offered by key players

Various collaborations and product innovations by major players are leading to the self-service ticket machines market expansion. For instance, in May 2021, to provide its consumers with a better means of purchasing tickets, Northern Railways introduced several schemes. As part of a comprehensive modernization effort, the train operator promised to install 600 new self-service ticketing machines throughout the network, but instead installed 621 more units. More than 400 stations in the north of England have Northern's cutting-edge touch-screen devices owing to a £17 million project. Along with Legoland, another well-known theme park in the country, Tivoli Gardens is among Denmark's most visited tourist destinations. 18 self-serve ticket machines were designed, manufactured, and installed by Cammax integrating Key Technology for Tivoli Gardens. The self-serve ticket machines, which are fashioned like Danish soldiers from the nineteenth century, may be used to collect reserved tickets and also accept payment for park admission. The kiosks have had a significant influence on lineups outside the park, improved consumer happiness overall, boosted attendance, and significantly increased park income.

Market Key Developments

  • In 2023, the passenger transport firm LTG Link, owned by the Lietuvos Geleinkli Group, set up cutting-edge ticket machines in the nation's railway stations with the most passenger traffic. The ticket machines were produced by the joint Polish business Mera Systemy and Mera-Serwis following the request of LTG Link. 33 ticket machines were produced, a monitoring and control system was installed, system support was provided, and there was ongoing supervision during the operational term owing to the vendors that won the almost 1.7 million euro public procurement.
  • In August 2022, LEON announced the launch of its "Self-Service Coffee" kiosk which would be employed across 68 service stations across the UK. Furthermore, in June 2021, Worldline and Evoke Creative joined forces to design a self-service kiosk that would improve the overall rail customer experience. The prototype designed would be installed and tested at the Govia Thameslink Railway at Gatwick Airport.

Segmentation:

By Product

  • E-Kiosk
  • E-Ticket

By End-User

  • Travel
  • Entertainment
  • Retail
  • Others

By Geography

  • North America
  • United States
  • Canada
  • Mexico
  • South America
  • Brazil
  • Argentina
  • Others
  • Europe
  • UK
  • Germany
  • Italy
  • Spain
  • Others
  • Middle East and Africa
  • Israel
  • Saudi Arabia
  • Others
  • Asia Pacific
  • China
  • Japan
  • India
  • Australia
  • South Korea
  • Taiwan
  • Thailand
  • Indonesia
  • Others

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. Market Overview
  • 1.2. Market Definition
  • 1.3. Scope of the Study
  • 1.4. Market Segmentation
  • 1.5. Currency
  • 1.6. Assumptions
  • 1.7. Base, and Forecast Years Timeline

2. RESEARCH METHODOLOGY

  • 2.1. Research Data
  • 2.2. Assumptions

3. EXECUTIVE SUMMARY

  • 3.1. Research Highlights

4. MARKET DYNAMICS

  • 4.1. Market Drivers
  • 4.2. Market Restraints
  • 4.3. Porter's Five Force Analysis
    • 4.3.1. Bargaining Power of Suppliers
    • 4.3.2. Bargaining Power of Buyers
    • 4.3.3. Threat of New Entrants
    • 4.3.4. Threat of Substitutes
    • 4.3.5. Competitive Rivalry in the Industry
  • 4.4. Industry Value Chain Analysis

5. GLOBAL SELF-SERVICE TICKET MACHINES MARKET BY PRODUCT

  • 5.1. Introduction
  • 5.2. E-Kiosk
  • 5.3. E-Ticket

6. GLOBAL SELF-SERVICE TICKET MACHINES MARKET BY END-USER

  • 6.1. Introduction
  • 6.2. Travel
  • 6.3. Entertainment
  • 6.4. Retail
  • 6.5. Others

7. GLOBAL SELF-SERVICE TICKET MACHINES MARKET BY GEOGRAPHY

  • 7.1. Introduction
  • 7.2. North America
    • 7.2.1. United States
    • 7.2.2. Canada
    • 7.2.3. Mexico
  • 7.3. South America
    • 7.3.1. Brazil
    • 7.3.2. Argentina
    • 7.3.3. Others
  • 7.4. Europe
    • 7.4.1. UK
    • 7.4.2. Germany
    • 7.4.3. Italy
    • 7.4.4. Spain
    • 7.4.5. Others
  • 7.5. Middle East and Africa
    • 7.5.1. Israel
    • 7.5.2. Saudi Arabia
    • 7.5.3. Others
  • 7.6. Asia Pacific
    • 7.6.1. China
    • 7.6.2. Japan
    • 7.6.3. India
    • 7.6.4. Australia
    • 7.6.5. South Korea
    • 7.6.6. Taiwan
    • 7.6.7. Thailand
    • 7.6.8. Indonesia
    • 7.6.9. Others

8. COMPETITIVE ENVIRONMENT AND ANALYSIS

  • 8.1. Major Players and Strategy Analysis
  • 8.2. Market Share Analysis
  • 8.3. Mergers, Acquisitions, Agreements, and Collaborations

9. COMPANY PROFILES

  • 9.1. Scheidt and Bachmann GmbH
  • 9.2. Genfare (SPX Technologies)
  • 9.3. ICA Traffic
  • 9.4. Xerox Corporation
  • 9.5. Omron Corporation
  • 9.6. Diebold Nixdorf
  • 9.7. IER (Calix)
  • 9.8. Ducati Energia (The Ducati Group)
  • 9.9. Sigma SpA
  • 9.10. GRG Banking