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市場調查報告書
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1532933

雲端託管服務市場：2024-2029 年預測

Cloud Managed Services Market - Forecasts from 2024 to 2029
出版日期: | 出版商: Knowledge Sourcing Intelligence | 英文 130 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

雲端管理服務市場預計將以 8.82% 的複合年成長率成長，到 2024 年將達到 1,526.73 億美元，2029 年將達到 2,329.86 億美元。

雲端託管服務由服務生態系統組成，例如 24/7 幫助台支援、營運管理、按需工程和第三方託管管理。這些服務還包括託管網路操作、保全行動、應用程式和行動性。

此類服務使企業能夠增強其 IT 應用程式並改進成本高昂的常規程序。對效能和可擴展性的需求不斷成長，推動了對服務的需求，使企業能夠透過提供補充現有選項的客製化設計產品來擴大和縮小現有營運規模。

雲端管理服務市場促進因素：

  • 對提高營運效率的需求不斷成長正在推動市場擴張

對效能和可靠性的日益成長的需求正在推動對服務的需求，而可用的服務提供自訂解決方案來幫助企業在營運之間移動資料。企業將更重視降低 IT 成本，並刺激未來需求。例如，付費使用制允許企業隨意使用該服務，而不需要任何預付款。這種方法可以為公司節省大量資金，因為他們只需為所使用的資源付費。

  • 加強IT服務刺激雲端管理服務市場成長

雲端託管服務包括改進的IT能力和客製化的IT服務，並且越來越注重改善網路擁塞，當多個用戶同時存取雲端時，網路擁塞可能會導致停機。谷歌和IBM等公司已經開始朝這個方向投資。

  • 擴大「一切即服務」的使用可以刺激整體雲端管理服務市場的擴張

一切即服務稱為 XaaS。平台即服務、基礎設施即服務和軟體即服務是雲端運算的三大支柱，提供與資料庫和網路相關的綜合服務。隨著最終用戶認知到 XaaS 的優勢，XaaS 的發展速度正在超過雲端運算。

此外，雲端運算的成長為 MSP 提供了管理和交付應用程式和服務所需的基礎設施。因此，MSP 現在可以充分利用其 IT 預算。 IT基礎設施的改善已從資本支出轉向營運支出，從而降低了總擁有成本。

雲端管理服務市場區隔分析

  • 管理和最佳化佔很大佔有率

根據服務類型，市場分為雲端支援、雲端遷移、管理、最佳化、安全性和合規性。我們的服務提供的好處包括財務收益、面向未來的技術、客製化的整合服務、堅實的基礎設施、可預測的每月費用、服務和應用程式的集中化以及跨所有服務層級的可用性管理和最佳化。

隨著雲端使用量的擴大，越來越多的公司開始轉向商業軟體套件、銷售網路，甚至 SaaS 應用程式（例如 Google Suite）作為集中平台。隨著公司意識到雲端的固有優勢（例如節省成本和行動性），他們也轉向雲端來確保資料安全。

  • 大公司佔有很大佔有率

雲端管理服務市場依公司規模分為中小企業、中型企業和大型企業。在跨國公司為改善其IT基礎設施而增加投資的推動下，後者預計將佔據重要的市場佔有率。託管服務主要針對寬頻連線、保全服務、IP通訊、VPN、資料中心、安全性和行動性，並且在中小型企業中越來越受歡迎。

  • BFSI預計將快速成長

根據最終用戶產業，雲端管理市場分為 BFSI、醫療保健、教育、政府、通訊和技術等。受美國等主要國家銀行業數位化合作加強以及雲端運算投資的推動，BFSI產業預計將呈現最快成長。

透過評估交易資料以根據市場活動評估風險並對消費者和潛在客戶進行評分，巨量資料解決方案使組織能夠做出明智的決策並創造更好的決策意圖。紐約梅隆銀行、美國銀行和摩根士丹利等領先金融機構已開始在業務中採用以資料為中心的方法，預計這將進一步支持該領域的整體成長。

  • 亞洲預計將佔很大佔有率

在預測期內，由於雲端運算投資的增加以及「工業4.0」等經濟數位化的積極舉措，亞太地區預計將大幅擴張。此外，中小企業對雲端管理服務的接受度不斷提高可能會推動市場擴張。預計亞太地區在預測期內成長最快。

此外，印度和中國等亞太地區主要經濟體擴大以中小型企業（SME）為主，這些企業佔就業勞動力的很大一部分，並且缺乏足夠的IT基礎設施基礎設施來提供24x7的服務桌面支持得到了加強。因此，雲端管理服務的使用範圍正在該地區不斷擴大。

限制雲端管理服務市場的因素：

  • 隱私和安全問題限制了市場擴張

雲端託管服務涉及外包各種第三方技能，例如雲端點、網路、資料庫和虛擬基礎設施。這可能使雲端 MSP 容易洩露機密或敏感的業務資訊，從而可能引發隱私和安全性問題。在拓展中東和北非等區域市場時，基礎設施和互聯互通薄弱仍將是最大的問題。

雲端管理服務市場的主要發展

  • 2024 年 1 月：Hitachi Vantara 與思科合作，推出了一套創新的雲端託管服務，稱為 Hitachi EverFlex 和 Cisco Powered Hybrid Cloud。它們旨在解決組織面臨的持續資料管理問題。
  • 2023 年 10 月：Rackspace Technology 宣布推出 Rackspace Managed Cloud，這是一項綜合服務，讓客戶將其雲端環境的營運管理完全外包。此服務適用於使用 Google Cloud、Azure、AWS 和 Rackspace私有雲端的組織。
  • 2023 年 3 月：De Novo Solutions 宣布推出 Value as a Service (TM)，這是針對 Service Now 和 Oracle SaaS 雲端應用程式的下一代雲端管理服務。 VaaS 包括一個完整的門戶，可確保各個層級的業務保持一致且順暢的通訊。

目錄

第1章簡介

  • 市場概況
  • 市場定義
  • 調查範圍
  • 市場區隔
  • 貨幣
  • 先決條件
  • 基準年和預測年時間表
  • 相關利益者的主要利益

第2章調查方法

  • 研究設計
  • 調查過程

第3章執行摘要

  • 主要發現

第4章市場動態

  • 市場促進因素
  • 市場限制因素
  • 波特五力分析
  • 產業價值鏈分析
  • 分析師觀點

第5章雲端託管服務市場：依服務類型

  • 介紹
  • 雲端支援
  • 雲端遷移
  • 管理與最佳化
  • 安全性和合規性

第6章雲端管理服務市場：依公司規模

  • 介紹
  • 小的
  • 中等的
  • 大的

第7章雲端管理服務市場：按最終用戶產業

  • 介紹
  • BFSI
  • 衛生保健
  • 教育
  • 政府
  • 通訊/科技
  • 其他

第8章雲端管理服務市場：按地區

  • 介紹
  • 北美洲
    • 美國
    • 加拿大
    • 墨西哥
  • 南美洲
    • 巴西
    • 阿根廷
    • 其他
  • 歐洲
    • 德國
    • 法國
    • 英國
    • 義大利
    • 其他
  • 中東/非洲
    • 阿拉伯聯合大公國
    • 沙烏地阿拉伯
    • 以色列
    • 其他
  • 亞太地區
    • 中國
    • 印度
    • 日本
    • 韓國
    • 台灣
    • 泰國
    • 印尼
    • 其他

第9章競爭環境及分析

  • 主要企業及策略分析
  • 市場佔有率分析
  • 合併、收購、協議和合作
  • 有競爭力的儀表板

第10章 公司簡介

  • Cisco
  • IBM
  • Ericsson
  • NTT Data Corporation
  • Accenture
  • Huawei Technologies
  • ALE International
  • HP
  • Fujitsu（Furukawa Group）
  • NEC Corporation
簡介目錄
Product Code: KSI061610323

The cloud managed services market is predicted to grow at a CAGR of 8.82%, from estimated value of US$152.673 billion in 2024 to US$232.986 billion in 2029.

Cloud-managed services comprise an ecosystem of services such as 24/7 help desk support, operation management, engineering on demand, and hosting managed by third-party organizations. These services also include managed network operations, security operations, applications, and mobility.

Such services bolster a company's IT applications and enable them to improve their procedures with high-recurring expenses. Increased demand for performance and scalability will boost service demand, allowing businesses to scale up and down existing operations by providing specially designed products to supplement the existing options.

Cloud Managed Service Market Drivers:

  • Growing demand for improving operational efficiency drives market expansion.

Increased demand for performance and reliability will boost service demand, allowing businesses to move data between their operations by providing custom-made solutions to the services available. Companies are more focused on lowering IT expenses, fueling future demand. For instance, pay-as-you-go enables companies to use services until they want, and no payment is made in advance. Such a method saves a lot of capital for companies, as payment is only made for the resources used.

  • Enhanced IT services stimulate the cloud-managed service market growth.

Cloud-managed services include improved IT functionality and customized IT services that can cater to the growing emphasis on improving network congestion caused by multiple users accessing the cloud at the same time, which can cause downtime. Companies such as Google and IBM have already started investing in this direction.

  • Growing usage of Anything-as-a-Service can stimulate the overall cloud-managed service market expansion.

Anything-as-a-Service is referred to as XaaS. Platform-as-a-Service, Infrastructure-as-a-Service, and Software-as-a-Service constitute three pillars of cloud computing, offering a comprehensive range of services related to databases and networks. As end-users realize the benefits of XaaS, it is increasing faster than cloud computing.

Moreover, growing cloud computing has provided MSPs with the necessary infrastructure to manage and deliver their application and services. As a result, they can make the most of their IT budgets. Improvement in IT infrastructure has created a shift from capital to operational expenditures, lowering total ownership costs.

Cloud Managed Service Market Segmentation Analysis

  • Management and optimization hold a considerable market share.

Based on the service type, the market is divided into cloud enablement, cloud migration, management, optimization, and security and compliance. Management and optimization account for a considerable share, attributable to benefits provided by services such as economic benefits, future-proofed technology, tailored and integrated service, solid infrastructure, predictable and recurrent monthly charges, centralized services and applications, and availability across all service levels.

As cloud use grows, businesses increasingly rely on SaaS apps like business software suites, sales networks, and even Google suites as a centralized platform. As businesses become more aware of the cloud's intrinsic benefits, such as cost savings and mobility, they turn to it for data security.

  • Large enterprise holds a considerable share of the market.

The cloud-managed service market is segmented by enterprise size into small, medium, and large. The latter is projected to hold a significant market share, fuelled by the growing investments in improving MNCs' IT infrastructure. Managed services have primarily been provided for broadband connections, security services, IP communications, VPNs, data centers, security, and mobility, which have been popular among smaller businesses.

  • BFSI is expected to grow at a rapid rate.

Based on the end-user industry, the cloud-managed market is divided into BFSI, healthcare, education, government, communication and Technology, and others. The BFSI sector is projected to show the quickest growth, fuelled by ongoing collaborations to digitize the banking sector in major economies such as the USA and investments in cloud computing.

By evaluating transactional data to assess risks based on market activity and scoring consumers and future clients, big data solutions enable organizations to make educated decisions, allowing them to make better decisions. Major financial institutions, namely BNY Mellon, Bank of America Inc., and Morgan Stanley have started implementing a data-centric approach in their operations, which is further expected to bolster the overall segment growth.

  • Asia is projected to hold a significant share.

During the projection period, the APAC region is expected to see substantial expansion fuelled by the increased investment in cloud computing and favorable initiatives to digitize the economy, such as "Industry 4.0". Moreover, due to the increased acceptance of cloud-managed services by small and medium-sized organizations, it is likely to drive market expansion. Asia Pacific is anticipated to witness the fastest region over the forecast period.

Additionally, the growing strength of SMEs, which account for a major portion of the employed workforce in major APAC economies, namely India and China, has bolstered the requirement for appropriate IT infrastructure to provide 24/7 desktop support. This has provided a wider scope for cloud-managed services in the region.

Cloud Managed Service Market Restraints:

  • Privacy and safety concerns restrain the market expansion.

Cloud-managed services entail outsourcing various third parties' skills, such as cloud endpoints, networks, databases, and virtualization infrastructure. This might raise privacy and safety concerns as any cloud MSP can easily leak confidential & sensitive business information with this. The market's largest problem will continue to be poor infrastructure and connectivity in expanding regional markets like the Middle East and North Africa.

Cloud Managed Service Market Key Developments

  • January 2024: Hitachi Vantara, in collaboration with Cisco, launched an innovative suite of cloud-managed services, namely "Hitachi EverFlex' and "Cisco Powered Hybrid Cloud". These are designed to address ongoing data management issues faced by the organizations.
  • October 2023: Rackspace Technology announced the launch of "Rackspace Managed Cloud", a comprehensive service that enables customers to fully outsource their cloud environment's operations & management. It caters to organizations working on Google Cloud, Azure, AWS, and Rackspace private cloud.
  • March 2023: de Novo Solutions launched "Value as a Service(TM)", a next-generation cloud-managed service for Service Now and Oracle SaaS cloud applications. VaaS includes a complete portal that ensures consistent and smooth communication for businesses at all levels.

The Cloud Managed Service market is segmented and analyzed as follows:

By Service Type

  • Cloud Enablement
  • Cloud Migration
  • Management and Optimization
  • Security and Compliance

By Enterprise Size

  • Small
  • Medium
  • Large

By End-User Industry

  • BFSI
  • Healthcare
  • Education
  • Government
  • Communication and Technology
  • Others

By Geography

  • North America
  • USA
  • Canada
  • Mexico
  • South America
  • Brazil
  • Argentina
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Others
  • Middle East and Africa
  • UAE
  • Saudi Arabia
  • Israel
  • Others
  • Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Taiwan
  • Thailand
  • Indonesia
  • Others

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. Market Overview
  • 1.2. Market Definition
  • 1.3. Scope of the Study
  • 1.4. Market Segmentation
  • 1.5. Currency
  • 1.6. Assumptions
  • 1.7. Base and Forecast Years Timeline
  • 1.8. Key Benefits for the Stakeholder

2. RESEARCH METHODOLOGY

  • 2.1. Research Design
  • 2.2. Research Processes

3. EXECUTIVE SUMMARY

  • 3.1. Key Findings

4. MARKET DYNAMICS

  • 4.1. Market Drivers
  • 4.2. Market Restraints
  • 4.3. Porter's Five Forces Analysis
    • 4.3.1. Bargaining Power of Suppliers
    • 4.3.2. Bargaining Power of Buyers
    • 4.3.3. Threat of New Entrants
    • 4.3.4. Threat of Substitutes
    • 4.3.5. Competitive Rivalry in the Industry
  • 4.4. Industry Value Chain Analysis
  • 4.5. Analyst View

5. CLOUD MANAGED SERVICES MARKET BY SERVICE TYPE

  • 5.1. Introduction
  • 5.2. Cloud Enablement
  • 5.3. Cloud Migration
  • 5.4. Management and Optimization
  • 5.5. Security and Compliance

6. CLOUD MANAGED SERVICES MARKET BY ENTERPRISE SIZE

  • 6.1. Introduction
  • 6.2. Small
  • 6.3. Medium
  • 6.4. Large

7. CLOUD MANAGED SERVICES MARKET BY END-USER INDUSTRY

  • 7.1. Introduction
  • 7.2. BFSI
  • 7.3. Healthcare
  • 7.4. Education
  • 7.5. Government
  • 7.6. Communication and Technology
  • 7.7. Others

8. CLOUD MANAGED SERVICES MARKET BY GEOGRAPHY

  • 8.1. Introduction
  • 8.2. North America
    • 8.2.1. USA
    • 8.2.2. Canada
    • 8.2.3. Mexico
  • 8.3. South America
    • 8.3.1. Brazil
    • 8.3.2. Argentina
    • 8.3.3. Others
  • 8.4. Europe
    • 8.4.1. Germany
    • 8.4.2. France
    • 8.4.3. United Kingdom
    • 8.4.4. Italy
    • 8.4.5. Others
  • 8.5. Middle East and Africa
    • 8.5.1. UAE
    • 8.5.2. Saudi Arabia
    • 8.5.3. Israel
    • 8.5.4. Others
  • 8.6. Asia Pacific
    • 8.6.1. China
    • 8.6.2. India
    • 8.6.3. Japan
    • 8.6.4. South Korea
    • 8.6.5. Taiwan
    • 8.6.6. Thailand
    • 8.6.7. Indonesia
    • 8.6.8. Others

9. COMPETITIVE ENVIRONMENT AND ANALYSIS

  • 9.1. Major Players and Strategy Analysis
  • 9.2. Market Share Analysis
  • 9.3. Mergers, Acquisitions, Agreements, and Collaborations
  • 9.4. Competitive Dashboard

10. COMPANY PROFILES

  • 10.1. Cisco
  • 10.2. IBM
  • 10.3. Ericsson
  • 10.4. NTT Data Corporation
  • 10.5. Accenture
  • 10.6. Huawei Technologies
  • 10.7. ALE International
  • 10.8. HP
  • 10.9. Fujitsu (Furukawa Group)
  • 10.10. NEC Corporation