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市場調查報告書
商品編碼
1649488

全球外包服務市場 - 2025 年至 2030 年預測

Global Outsourcing Services Market - Forecasts from 2025 to 2030
出版日期: | 出版商: Knowledge Sourcing Intelligence | 英文 148 Pages | 商品交期: 最快1-2個工作天內

價格
簡介目錄

預計 2025 年全球外包服務市場價值將達到 8,5463.7 億美元，到 2030 年將達到 1,1151.19 億美元，預測期內複合年成長率為 5.46%。

外包是指尋找供應商或其他方式來確保原料、零件、商品或服務的供應，並利用以前未開發的供應商的知識、創造力和專業技能。外包是一種有效重組公司價值鏈並幫助其維持市場領導地位的策略。外包某些組織活動是您整體業務策略的重要方面。廣泛的價值鏈活動可以外包，包括物流、維護、行銷和銷售、服務和支援、技術開發、電腦資訊系統、人力資源和支票處理。隨著企業擴大採用虛擬，具有成本效益的外包服務變得越來越受歡迎。當外包來自於重新設計整個業務流程時，它最為有效。確定以最佳效率和品質執行特定業務的最佳供應商，使公司能夠透過精心規劃的流程獲得競爭優勢，從而提高成本效益、品質和客戶滿意度。

外包服務市場的關鍵促進因素

  • 注重成本效率：成本效率是公司推行外包的主要動機。與外部服務提供者合作可以顯著降低您的業務成本，同時又不影響品質。在當今競爭激烈的全球市場中，這一點至關重要，因為成本效率直接影響盈利和永續性。
  • 降低人事費用：成本效率的關鍵方面之一是降低人事費用。外包使得公司能夠在工資低於本國的地區僱用技術熟練的專業人員。例如，IT 服務通常外包到印度、菲律賓和東歐，這些地區的人事費用低於北美或西歐。
  • 基礎設施和營運節省：外包還可以顯著節省基礎設施和營運成本。透過外包客戶支援、薪資處理和 IT 管理等業務，公司可以避免在這些業務所需的辦公空間、技術和設備上進行額外投資。服務提供者通常會將這些間接成本納入自己的服務產品中，從而為客戶提供更精簡、更有效率的業務。例如，2023 年 5 月，Meity 啟動了先導計畫。預計未來幾年收益將達到 200 億美元。

總之，外包的促進因素是透過節省勞動力和降低基礎設施成本來實現成本效率，同時使公司能夠專注於其核心競爭力。

為什麼要購買這份報告？

  • 深刻分析：獲得深入的市場洞察，涵蓋主要和新興區域，重點關注客戶群、政府政策和社會經濟因素、消費者偏好、垂直行業和其他子區隔。
  • 競爭格局：了解全球主要企業所採用的策略策略，並了解正確策略帶來的潛在市場滲透率。
  • 市場趨勢和促進因素：探索動態因素和關鍵市場趨勢以及它們將如何影響未來的市場發展。
  • 可行的建議：利用洞察力做出策略決策，在動態環境中開闢新的業務流和收益。
  • 適合廣泛用戶：對於新興企業、科學研究機構、顧問公司、中小企業和大型企業來說都是有益且具成本效益的。

它有什麼用途？

產業與市場考量、商業機會評估、產品需求預測、打入市場策略、地理擴張、資本支出決策、法律規範與影響、新產品開發、競爭影響

研究範圍

  • 2022 年至 2030 年的歷史資料與預測
  • 成長機會、挑戰、供應鏈前景、法規結構、客戶行為和趨勢分析
  • 競爭定位、策略和市場佔有率分析
  • 各細分市場及各地區（包括國家）的收益成長及預測分析
  • 公司概況（尤其是關鍵發展）

目錄

第 1 章 簡介

  • 市場概況
  • 市場定義
  • 研究範圍
  • 市場區隔
  • 貨幣
  • 先決條件
  • 基準年和預測年時間表
  • 相關人員的主要利益

第2章調查方法

  • 研究設計
  • 研究過程

第3章執行摘要

  • 主要發現
  • 分析師觀點

第4章 市場動態

  • 市場促進因素
  • 市場限制
  • 波特五力分析
  • 產業價值鏈分析

第5章 外包服務市場類型

  • 介紹
  • IT外包
  • 業務流程外包

第6章 外包服務市場依公司規模分類

  • 介紹
  • 小規模
  • 中等規模
  • 大規模

第7章 外包服務市場區域分佈

  • 介紹
  • 北美洲
    • 美國
    • 加拿大
    • 墨西哥
  • 南美洲
    • 巴西
    • 阿根廷
    • 其他
  • 歐洲
    • 英國
    • 德國
    • 法國
    • 西班牙
    • 其他
  • 中東和非洲
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 以色列
    • 其他
  • 亞太地區
    • 日本
    • 中國
    • 印度
    • 韓國
    • 印尼
    • 泰國
    • 其他

第8章 競爭格局及分析

  • 主要企業和策略分析
  • 市場佔有率分析
  • 合併、收購、協議和合作
  • 競爭儀錶板

第9章 公司簡介

  • Accenture Plc
  • Tata Consultancy Services Limited
  • Cognizant
  • Wipro Limited
  • HCL Technologies Limited
  • Capgemini SE
  • IBM Corporation
  • Infosys Limited
  • DXC Technology Company
  • NTT DATA Corporation
  • Genpact
  • Concentrix Corporation
  • Teleperformance SE
  • ExlService Holdings, Inc.
簡介目錄
Product Code: KSI061613886

The global outsourcing services market was valued at US$854.637 billion in 2025 and is expected to grow at a CAGR of 5.46% over the forecast period to reach a total market size of US$1,115.119 billion in 2030.

Outsourcing refers to the practice of sourcing suppliers and alternative methods to secure the delivery of raw materials, components, goods, and services by leveraging the knowledge, creativity, and expertise of previously unused suppliers. It serves as a strategy for effectively reconfiguring a company's value chain while maintaining future market leadership. Outsourcing specific organizational activities is a vital aspect of a business's overall strategy. Various value chain activities can be outsourced, including logistics, maintenance, marketing and sales, service support, technology development, computer information systems, human resource management, and check processing.The increasing adoption of virtualization in organizations has made cost-effective outsourcing services increasingly popular. Outsourcing is most effective when it emerges from a process of re-engineering-rebuilding the entire business process. By identifying the most suitable vendor to perform specific tasks with optimal efficiency and quality, companies can gain competitive advantages through well-planned processes that enhance cost-effectiveness, quality, and customer satisfaction.

Key Drivers of the Outsourcing Services Market

  • Emphasis on Cost Efficiency: Cost efficiency is a primary motivator for businesses to pursue outsourcing. Partnering with external service providers can significantly reduce operational costs without compromising quality. This is crucial in today's globally competitive market, as cost efficiency directly impacts profitability and sustainability.
  • Labor Cost Reduction: One of the main aspects of cost efficiency is labor cost reduction. Outsourcing enables companies to hire skilled professionals in regions where wages are lower than in their home countries. For instance, IT services are frequently outsourced to countries like India, the Philippines, and Eastern Europe, where labor costs are considerably lower than in North America or Western Europe. This cost differential allows businesses to allocate resources more effectively by redirecting savings towards core operations or growth initiatives.
  • Savings on Infrastructure and Operations: Outsourcing also leads to significant savings in infrastructure and operational costs. When functions such as client support, payroll processing, or IT administration are outsourced, companies avoid additional investments in office space, technology, or equipment required for these operations. Often, service providers absorb these overhead costs within their service offerings, resulting in leaner and more efficient client operations. For example, in May 2023, Meity launched a pilot project focused on Electronics Repair Services Outsourcing (ERSO), with projected revenue potential reaching $20 billion in the coming years.

In summary, outsourcing is driven by the need for cost efficiency through labor savings and reduced infrastructure expenses while enabling companies to focus on their core competencies.

Reasons for buying this report:-

  • Insightful Analysis: Gain detailed market insights covering major as well as emerging geographical regions, focusing on customer segments, government policies and socio-economic factors, consumer preferences, industry verticals, other sub- segments.
  • Competitive Landscape: Understand the strategic maneuvers employed by key players globally to understand possible market penetration with the correct strategy.
  • Market Drivers & Future Trends: Explore the dynamic factors and pivotal market trends and how they will shape up future market developments.
  • Actionable Recommendations: Utilize the insights to exercise strategic decision to uncover new business streams and revenues in a dynamic environment.
  • Caters to a Wide Audience: Beneficial and cost-effective for startups, research institutions, consultants, SMEs, and large enterprises.

What do businesses use our reports for?

Industry and Market Insights, Opportunity Assessment, Product Demand Forecasting, Market Entry Strategy, Geographical Expansion, Capital Investment Decisions, Regulatory Framework & Implications, New Product Development, Competitive Intelligence

Report Coverage:

  • Historical data & forecasts from 2022 to 2030
  • Growth Opportunities, Challenges, Supply Chain Outlook, Regulatory Framework, Customer Behaviour, and Trend Analysis
  • Competitive Positioning, Strategies, and Market Share Analysis
  • Revenue Growth and Forecast Assessment of segments and regions including countries
  • Company Profiling (Strategies, Products, Financial Information, and Key Developments among others)

The outsourcing services market is segmented and analyzed as follows:

By Type

  • IT Outsourcing
  • Business Process Outsourcing

By Enterprise Size

  • Small
  • Medium
  • Large

By Geography

  • North America
  • United States
  • Canada
  • Mexico
  • South America
  • Brazil
  • Argentina
  • Others
  • Europe
  • United Kingdom
  • Germany
  • France
  • Spain
  • Others
  • Middle East and Africa
  • Saudi Arabia
  • UAE
  • Israel
  • Others
  • Asia Pacific
  • Japan
  • China
  • India
  • South Korea
  • Indonesia
  • Thailand
  • Others

TABLE OF CONTENTS

1. INTRODUCTION

  • 1.1. Market Overview
  • 1.2. Market Definition
  • 1.3. Scope of the Study
  • 1.4. Market Segmentation
  • 1.5. Currency
  • 1.6. Assumptions
  • 1.7. Base and Forecast Years Timeline
  • 1.8. Key Benefits for the Stakeholders

2. RESEARCH METHODOLOGY

  • 2.1. Research Design
  • 2.2. Research Process

3. EXECUTIVE SUMMARY

  • 3.1. Key Findings
  • 3.2. Analyst View

4. MARKET DYNAMICS

  • 4.1. Market Drivers
  • 4.2. Market Restraints
  • 4.3. Porter's Five Forces Analysis
    • 4.3.1. Bargaining Power of Supplier
    • 4.3.2. Bargaining Power of Buyers
    • 4.3.3. Threat of New Entrants
    • 4.3.4. Threat of Substitutes
    • 4.3.5. Competitive Rivalry in the Industry
  • 4.4. Industry Value Chain Analysis

5. OUTSOURCING SERVICES MARKET BY TYPE

  • 5.1. Introduction
  • 5.2. IT Outsourcing
  • 5.3. Business Process Outsourcing

6. OUTSOURCING SERVICES MARKET BY ENTERPRISE SIZE

  • 6.1. Introduction
  • 6.2. Small
  • 6.3. Medium
  • 6.4. Large

7. OUTSOURCING SERVICES MARKET BY GEOGRAPHY

  • 7.1. Introduction
  • 7.2. North America
    • 7.2.1. United States
    • 7.2.2. Canada
    • 7.2.3. Mexico
  • 7.3. South America
    • 7.3.1. Brazil
    • 7.3.2. Argentina
    • 7.3.3. Others
  • 7.4. Europe
    • 7.4.1. United Kingdom
    • 7.4.2. Germany
    • 7.4.3. France
    • 7.4.4. Spain
    • 7.4.5. Others
  • 7.5. The Middle East and Africa
    • 7.5.1. Saudi Arabia
    • 7.5.2. UAE
    • 7.5.3. Israel
    • 7.5.4. Others
  • 7.6. Asia Pacific
    • 7.6.1. Japan
    • 7.6.2. China
    • 7.6.3. India
    • 7.6.4. South Korea
    • 7.6.5. Indonesia
    • 7.6.6. Thailand
    • 7.6.7. Others

8. COMPETITIVE ENVIRONMENT AND ANALYSIS

  • 8.1. Major Players and Strategy Analysis
  • 8.2. Market Share Analysis
  • 8.3. Mergers, Acquisitions, Agreements, and Collaborations
  • 8.4. Competitive Dashboard

9. COMPANY PROFILES

  • 9.1. Accenture Plc
  • 9.2. Tata Consultancy Services Limited
  • 9.3. Cognizant
  • 9.4. Wipro Limited
  • 9.5. HCL Technologies Limited
  • 9.6. Capgemini SE
  • 9.7. IBM Corporation
  • 9.8. Infosys Limited
  • 9.9. DXC Technology Company
  • 9.10. NTT DATA Corporation
  • 9.11. Genpact
  • 9.12. Concentrix Corporation
  • 9.13. Teleperformance SE
  • 9.14. ExlService Holdings, Inc.