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1403754

設施管理：市場佔有率分析、產業趨勢與統計、2024-2029 年成長預測

Facility Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts 2024 - 2029
出版日期: | 出版商: Mordor Intelligence | 英文 172 Pages | 商品交期: 2-3個工作天內

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簡介目錄

設施管理市場規模預計到 2024 年為 1.33 兆美元，預計到 2029 年將達到 1.66 兆美元，在預測期內（2024-2029 年）複合年成長率為 4.66%。

設施管理-市場-IMG1

主要亮點

  • 設施管理由影響組織生產力和效率的多個要素組成。新的管理體系標準與業界最佳實務一致，構成了在全球範圍內制定和推廣有效的策略、戰術性和營運設施管理原則的基準。
  • 設施管理業的服務已經商品化。此外，最終用戶行業對價格高度敏感，這導致了短期合約。由於商業房地產供應過剩給租金收益率帶來壓力，客戶正在削減設施管理服務的成本。
  • 然而，設施管理承包商延遲參與施工週期（即以施工後維護主導的參與）正在減少。提供資產管理的設施管理公司從基礎設施開發的早期階段就參與其中，並提供預防性維護、延長資產壽命和長期合約的設施管理諮詢。為了支援中東的智慧設施管理，Enova 正在透過數位化無所不在和卓越的客戶服務不斷發展和現代化。
  • 隨著醫療基礎設施投資和醫療設施建設的增加，對設施管理服務的需求不斷增加。近年來，基礎設施已成為向民眾提供醫療保健的關鍵要素。因此，世界各地對醫療基礎設施發展的投資不斷增加。醫療機構積極投資設備以提供先進的醫療服務。
  • 然而，隨著資料外洩和安全威脅案例不斷增加，對足夠技能的需求已成為一項挑戰。根據Honeywell的一項調查，27% 的受訪建築設施經理在過去一年中經歷過 OT 系統遭受網路攻擊，66% 的受訪者表示他們沒有維護操作技術(OT) 網路安全。受訪者表示這是他們的問題之一最難維持的業務。
  • COVID-19 的爆發對設施管理公司產生了多種業務影響。對人員流動的限制導致許多客戶地點的計劃工作減少和活動水準降低。受訪的市場中的主要企業，例如 Mitie 和 CBRE Group，都受到了疫情關閉的負面影響。

設施管理市場趨勢

日益關注核心能力推動市場成長

  • 對於組織來說，將資源、時間和專業知識集中在核心能力上的重要性變得越來越明顯。核心能力是使公司能夠在其專業行業中競爭的特定能力。公司可以透過與外部服務供應商簽訂合約來專注於核心業務營運，以實現產品開發、銷售、行銷和創新等設施管理職能。這一策略重點使組織能夠有效地分配資源並實現更高水準的效率和生產力。
  • 此外，設施管理提供者正在將其服務範圍擴展到傳統業務之外，以提供直接支援組織核心能力的附加價值服務。這包括策略設施規劃、空間最佳化、工作場所設計諮詢、永續性舉措、能源管理計劃等。透過提供這些附加價值服務，公司預計將支持其組織的整體業務目標、實現顯著的成本節約並改善用戶體驗。
  • 此外，設施管理提供者認知到員工體驗的重要性及其對生產力、敬業度和人才保留的影響。隨著組織專注於核心能力，設施管理提供者將調整其服務，以創造有利於員工社會福利、協作和創新的環境。這包括實施人體工學設計原則、整合技術以實現無縫職場體驗、提供便利設施和健康計劃以及確保安全舒適的職場環境。
  • 根據清潔與維護管理 (CMM) 的一項研究，到 2022 年，美國約 24% 的設施負責人將管理大學或學院建築。另一方面，製造和倉庫等工業環境被記錄為管理最少的設施。這項研究的結果表明，美國的許多設施負責人都參與大學和學院建築的管理。這些機構與設施管理提供者合作，利用專業技能、經濟實惠的解決方案和最新的行業標準，確保最佳設施運作並創造有利的研究和學習環境。預計您將從中受益。
  • 此外，隨著公司努力簡化業務、整合技術、提供附加價值服務和創建永續環境，設施管理服務供應商正在調整其產品以反映這些變化。透過專注於其核心優勢和策略聯盟，組織有望獲得專業知識、客製化解決方案和創新技術，以支持其整體成功。
設施管理-市場-IMG2

預計中東和非洲將顯著成長

  • 卡達和沙烏地阿拉伯的設施管理市場正在經歷顯著成長，公司需要對其提供的服務進行創新，以繼續成長並保持獲利。然而，住宅、商業、工業和公共基礎設施領域是預計推動調查市場的關鍵領域。
  • 此外，據卡達財政部稱，基礎設施計劃已獲得740億卡達裡亞爾（203.3億美元）的國家利益，約36.0%。這筆金額是為了確保按時完成主要開發計劃，特別是與 2022 年在卡達舉行的 FIFA 世界盃相關的項目。此外，該部強調，它特別關注兩個新興領域：教育和醫療保健，預計這兩個領域的教育計劃和計劃以及衛生計畫和計畫將會成長。衛生部門收到近 200 億卡達裡亞爾（54.9 億美元），教育部門收到近 178 億卡達裡亞爾（48.9 億美元）。
  • 此外，隨著預計到 2022 年完成的建築許可數量的增加，區域設施管理供應商的經營範圍預計也會擴大。經濟活動、消費者支出和旅遊活動活性化等因素正在推高大型住宅佈局/計劃、酒店和商業空間的運轉率。因此，對更好的設施管理的需求日益成長。
  • 近年來，日本的醫療設施數量大幅增加，為設施管理公司創造了龐大的商機。此外，政府主導的多項措施正在改變設施管理市場的動態，重塑沙烏地阿拉伯的醫療保健格局，並創造更強大的機構設置和有效的法規結構。
  • 此外，隨著 COVID-19 病例的增加，設施管理對錶面和空間進行消毒的需求也越來越大。在沙烏地阿拉伯市場，許多公司正在採用此類技術和服務來應對這種情況。
  • 此外，由於非洲良好的市場環境和大型設施管理服務供應商的存在，南非正在發展成為一個新興市場。透過積極參與當地的南非設施管理協會（SA Facilities Management A），產業成員倡導正規培訓和技能發展，以提高當地終端客戶的服務品質和設施管理水平，我們正在推動管理外包。

設施管理業概況

設施管理市場高度分散，國內外參與企業都擁有數十年的產業經驗。設施管理供應商已採取強力的競爭策略來利用他們的專業知識。我們也花費大量資金進行廣告宣傳。設施管理提供者正在將技術融入其服務中，以增強其服務組合。市場上營運的知名公司包括戴德梁行 (Cushman & Wakefield PLC)、仲量聯行 (Jones Lang LaSalle Inc.)、Emeric Facility Services 和 SMI Facility Services。

2023 年 5 月，Planon 和 SAP 將建立策略合作夥伴關係，為企業提供整合的房地產和設施管理解決方案。因此，企業實體和商業房地產公司將受益於增強的永續建築性能和最佳化的投資組合管理。此次合作將透過將 Planon 豐富的房地產和智慧建築管理解決方案與 SAP 卓越的 ERP 功能相結合，加強程序和技術整合。

2023 年 4 月，BT 集團擴大了與 CBRE 的協議，為其英國投資組合推出設施和計劃管理服務，其中包括為超過 80,000 名 BT Group 和 Openreach 員工提供支援的 7,500 多個設施。此次合約延期將目前的合作期限延長至 2026 年，預計將產生進一步的協同效應和服務。

其他福利

  • Excel 格式的市場預測 (ME) 表
  • 3 個月分析師支持

目錄

第1章簡介

  • 研究假設和市場定義
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章市場洞察

  • 市場概況
  • 產業吸引力－波特五力分析
    • 供應商的議價能力
    • 買方議價能力
    • 新進入者的威脅
    • 替代品的威脅
    • 競爭公司之間敵對關係的強度
  • 評估 COVID-19 對設施管理產業的影響

第5章市場動態

  • 市場促進因素
    • 加大衛生基礎建設投入及衛生設施建設
    • 商業建築中的建築資訊模型 (BIM) 需求與日俱增
    • 更加重視核心能力
  • 市場抑制因素
    • 資料外洩和安全威脅增加
    • 標準化和管理意識不夠

第6章市場區隔

  • 設施管理：依類型
    • 內部設施管理
    • 外包設施管理
      • 單一設施管理
      • 捆綁設施管理
      • 綜合設施管理
  • 按服務
    • 硬設施管理
    • 軟設施管理
  • 按最終用戶
    • 商業的
    • 設施
    • 公共/基礎設施
    • 工業的
    • 其他最終用戶
  • 按地區
    • 北美洲
      • 美國
      • 加拿大
    • 歐洲
      • 英國
      • 德國
      • 法國
      • 歐洲其他地區
    • 亞太地區
      • 中國
      • 日本
      • 印度
      • 韓國
      • 其他亞太地區
    • 拉丁美洲
      • 巴西
      • 墨西哥
      • 其他拉丁美洲
    • 中東/非洲
      • 卡達
      • 沙烏地阿拉伯
      • 阿拉伯聯合大公國
      • 南非
      • 埃及
      • 中東和非洲其他地區

第7章競爭形勢

  • 公司簡介
    • CBRE Group, Inc.
    • Jones Lang LaSalle Incorporated
    • Cushman & Wakefield PLC
    • Emeric Facility Services
    • SMI Facility Services
    • Sodexo, Inc.
    • AHI Facility Services, Inc.
    • ISS Facility Services, Inc.
    • Shine Management & Facility Services
    • Guardian Service Industries, Inc.

第8章投資分析

第9章 未來趨勢

簡介目錄
Product Code: 50250
Facility Management - Market - IMG1

The Facility Management Market size is estimated at USD 1.33 trillion in 2024, and is expected to reach USD 1.66 trillion by 2029, growing at a CAGR of 4.66% during the forecast period (2024-2029).

Key Highlights

  • Facility management consists of multiple factors that influence the productivity and efficiency of organizations. The new management system standard, conforming with the best industry practices, constitutes a benchmark for developing and driving effective strategic, tactical, and operational FM principles across the globe.
  • Services in the FM industry have been commoditized to a huge extent. Also, end-user industries are very price-sensitive, and contracts are thus aimed at shorter terms. Commercial real estate over-supply has been creating pressure on rent yields, thus leading the customers to cut costs on FM services.
  • However, a late involvement of FM providers in the construction cycle, that is, post-construction led maintenance, was observed to reduce. FM players offering asset management have been involved in the early stages of infrastructure development and provide FM consultancy for preventive maintenance, longer asset life, and longer-term contracts. Enova seeks a digital omnipresence and customer service prominence for growth and modernization to support smart FM in the Middle East.
  • With the increasing investments in healthcare infrastructure and the construction of healthcare facilities, the demand for FM services is rising. In recent times, infrastructure has become a crucial element in providing healthcare to the public. Hence, there has been an increased investment in the development of healthcare infrastructure across the world. Healthcare organizations are significantly investing in facilities to deliver advanced healthcare services.
  • However, due to increased instances of data breaches and security threats requiring adequate skills is challenging. According to a Honeywell survey, 27% of building facilities managers surveyed had suffered a cyberattack on their OT systems in the past year, and 66% of respondents say maintaining Operation technology (OT) cybersecurity is one of their most challenging duties.
  • The outbreak of COVID-19 has had a mixed business impact on facilities management firms. The restrictions on the movement of people resulted in a decline in project work and a decreased level of activity across many customer sites. Significant players in the market studied, such as Mitie, CBRE Group, and others, were adversely affected due to the pandemic lockdown.

Facility Management Market Trends

Increasing Focus on Core Competencies to Drive the Market Growth

  • The significance of focusing resources, time, and expertise on core competencies is becoming increasingly evident to organizations. Core competencies are specific abilities that offer businesses a competitive edge in their specialized industries. Organizations may concentrate on their core business operations by contracting with outside service providers for facility management functions, including product development, sales, marketing, and innovation. This strategic focus allows organizations to allocate their resources effectively and achieve higher levels of efficiency and productivity.
  • In addition, facility management providers are expanding their service offerings beyond traditional tasks to provide value-added services that directly support the organization's core competencies. This may include strategic facility planning, space optimization, workplace design consulting, sustainability initiatives, and energy management programs. Companies are expected to support the organization's overall business goals, providing significant cost savings, and improve the user experience by providing these value-added services.
  • Further, facility management providers are recognizing the importance of employee experience and its impact on productivity, engagement, and talent retention. As organizations focus on their core competencies, facility management providers would adapt their services to create environments promoting employee well-being, collaboration, and innovation. This may involve implementing ergonomic design principles, integrating technology for seamless workplace experiences, providing amenities and wellness programs, and ensuring a safe and comfortable work environment.
  • According to a Cleaning & Maintenance Management (CMM) survey, in 2022, around 24 percent of facility management personnel in the United States replied to the question by claiming that they manage college or university buildings. While industrial environments, such as manufacturing and warehousing, were recorded to be the least managed facilities. The survey findings indicate that many facility management personnel in the United States are involved in managing college or university buildings. Such institutions are expected to benefit from specialized skills, affordable solutions and current standards in the industry by collaborating with facility management providers to ensure optimal facility operations and foster an environment that is favorable to study and research.
  • Additionally, facility management service providers are adapting their products to reflect these changes as firms work to streamline their operations, integrate technology, supply value-added services, and build sustainable environments. Organizations are anticipated to get specialized knowledge, tailored solutions, and innovative techniques that support their overall success by concentrating on their core strengths and strategic alliances.
Facility Management - Market - IMG2

Middle East and Africa is Expected to Witness Significant Growth Rates

  • Qatar and Saudi Arabia's facility management markets are witnessing significant growth, and companies need to innovate their offerings to keep growing and remain profitable. However, residential, commercial, industrial, and public infrastructure sectors are the primary sectors likely to drive the studied market.
  • Moreover, according to the Ministry of Finance of Qatar, infrastructure projects are given QAR 74 billion (USD 20.33 billion), or around 36.0% of the state's interest. This amount is awarded to complete key development projects on schedule, particularly those associated with hosting the FIFA World Cup in Qatar in 2022. In addition, the ministry highlighted a specific focus on two emerging fields, education, and healthcare, which are anticipated to witness the growth of educational projects and initiatives as well as healthcare projects and programs. The health sector has received nearly QAR 20 billion (USD 5.49 billion) in funding, while education has received close to QAR 17.8 billion (USD 4.89 billion).
  • Moreover, with the increasing number of building permits expected to be completed by 2022, the regional FM vendors' scope is expected to be high. Factors such as increased economic activity, consumer spending, and tourism activities have increased the occupancy of large residential layouts/projects, hotels, and commercial spaces. This has, in turn, increased the need for better management of the facilities.
  • In recent years, healthcare facilities have increased in the country at a significant pace, creating substantial opportunities for facility management companies. Furthermore, several government-driven initiatives are changing the dynamics of the FM market, reshaping the healthcare landscape in Saudi Arabia, and creating a more robust institutional setup and effective regulatory frameworks to promote private sector investment in healthcare.
  • Additionally, with increasing cases of COVID-19, the need for facility management to disinfect the surfaces and spaces increased. Many players in the Saudi Arabian market have adopted such technologies and services to combat the situation.
  • Furthermore, South Africa is also one of the more developed markets in Africa because of its more favorable market environment and the presence of significant FM service providers. By actively participating in the local South African Facilities Management Association (SAFMA), industry members advocate for formal training and skill development, improve quality-of-service delivery, and promote FM outsourcing among local end customers.

Facility Management Industry Overview

The Facility Management Market is highly fragmented, with local and international players having decades of industry experience. The FM vendors are incorporating a powerful competitive strategy by leveraging their expertise. Also, they are spending a large chunk of the amount on advertising. The FM companies are incorporating technologies into their services, strengthening their service portfolio. A few prominent companies operating in the market include Cushman & Wakefield PLC, Jones Lang LaSalle Inc., Emeric Facility Services, SMI Facility Services, etc.

In May 2023, Planon and SAP established a strategic alliance to provide businesses with an integrated real estate and facilities management solution. Consequently, corporate entities and commercial real estate firms will gain from enhanced and more sustainable building performance as well as optimized portfolio management. The partnership provides enhanced integration of procedures and technology by combining Planon's substantial real estate and smart building management solution with SAP's superior ERP capabilities.

In April 2023, the BT Group expanded its arrangement with CBRE to include facilities and project management services for its UK portfolio, which includes more than 7,500 premises to assist more than 80,000 BT Group and Openreach employees. The contract extension extends the current cooperation until 2026 to provide an additional level of synergy and service delivery.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness-Porter's Five Forces Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Buyers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Threat of Substitutes
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Assessment of Impact of COVID-19 on the Facility Management Industry

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Increasing Investments in Healthcare Infrastructure and the Construction of Healthcare Facilities
    • 5.1.2 Requirement of Building Information Modeling (BIM) in Commercial Buildings Addresses the Growth
    • 5.1.3 Increasing Focus on Core Competencies
  • 5.2 Market Restraints
    • 5.2.1 Increased instances of Data Breaches and Security Threats
    • 5.2.2 Inadequate Standardization and Managerial Awareness

6 MARKET SEGMENTATION

  • 6.1 By Type of Facility Management Type
    • 6.1.1 In-house Facility Management
    • 6.1.2 Outsourced Facility Mangement
      • 6.1.2.1 Single FM
      • 6.1.2.2 Bundled FM
      • 6.1.2.3 Integrated FM
  • 6.2 By Offerings
    • 6.2.1 Hard FM
    • 6.2.2 Soft FM
  • 6.3 By End-Users
    • 6.3.1 Commercial
    • 6.3.2 Institutional
    • 6.3.3 Public/Infrastructure
    • 6.3.4 Industrial
    • 6.3.5 Other End-Users
  • 6.4 By Geography
    • 6.4.1 North America
      • 6.4.1.1 United States
      • 6.4.1.2 Canada
    • 6.4.2 Europe
      • 6.4.2.1 United Kingdom
      • 6.4.2.2 Germany
      • 6.4.2.3 France
      • 6.4.2.4 Rest of Europe
    • 6.4.3 Asia Pacific
      • 6.4.3.1 China
      • 6.4.3.2 Japan
      • 6.4.3.3 India
      • 6.4.3.4 South Korea
      • 6.4.3.5 Rest of Asia Pacific
    • 6.4.4 Latin America
      • 6.4.4.1 Brazil
      • 6.4.4.2 Mexico
      • 6.4.4.3 Rest of Latin America
    • 6.4.5 Middle East and Africa
      • 6.4.5.1 Qatar
      • 6.4.5.2 Saudi Arabia
      • 6.4.5.3 United Arab Emirated
      • 6.4.5.4 South Africa
      • 6.4.5.5 Egypt
      • 6.4.5.6 Rest of Middle East and Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 CBRE Group, Inc.
    • 7.1.2 Jones Lang LaSalle Incorporated
    • 7.1.3 Cushman & Wakefield PLC
    • 7.1.4 Emeric Facility Services
    • 7.1.5 SMI Facility Services
    • 7.1.6 Sodexo, Inc.
    • 7.1.7 AHI Facility Services, Inc.
    • 7.1.8 ISS Facility Services, Inc.
    • 7.1.9 Shine Management & Facility Services
    • 7.1.10 Guardian Service Industries, Inc.

8 INVESTMENT ANALYSIS

9 FUTURE TRENDS