連網型販賣機：市場佔有率分析、產業趨勢與統計、2024年至2029年成長預測

主要亮點

• 目前連網型自動販賣機市場規模為134億美元。預計未來五年將達到 326 億美元，預測期內複合年成長率為 15.6%。
• 隨著連網型販賣機的普及，市場將繼續成長，因為連網型販賣機可以與客戶互動並收集和分析資料，為消費者和企業主提供各種好處。
• 隨著連網型自動販賣機技術的進步，市場不斷擴大。支援人工智慧 (AI) 的連網型販賣機正在推動市場發展。人工智慧技術為消費者提供面向未來的體驗。這些機器提供了便利性並增強了客戶參與，因為人工智慧支援的功能對客戶友好，並且不需要複雜的步驟或流程。人工智慧演算法還會即時顯示廣告和促銷活動，以吸引註意力並推動銷售。
• 連網型販賣機還可以實現無現金付款，並且不需要實體貨幣。同時也接受各種付款方式，例如信用卡、簽帳金融卡、UPI付款、行動錢包或生物識別。這也降低了與現金交易相關的盜竊和破壞的風險。
• 看看對非接觸式付款系統不斷成長的需求。許多連網型自動販賣機製造商正在推出新產品，並已收到多份安裝訂單。例如，來自泰國的飲料自動販賣機淘賓，透過觸控螢幕接受訂單，支援行動付款選項，計畫在2023年擴大業務，在全國火車站和公寓完成6,000台機器，每個地方總共有2,000台機器。一天。目標是銷售10,000 瓶飲料。
• 推動市場的另一個因素是庫存管理的便利性。連網型自動販賣機利用感測器資料和內部智慧來做出最佳的庫存管理決策。這使得生產商和經銷商能夠監控運往自動販賣機和配送中心的出貨。它還追蹤區域和季節性銷售趨勢並遠端處理系統問題。該軟體將銷售資料與服務和庫存警報整合在一起，使公司能夠首先引導服務負責人找到最盈利的設備。
• 由於供應鏈中斷和非必需消費品需求減少，市場在 COVID-19第一季受到負面影響。然而，一旦情況正常化，隨著一些消費品製造商重新啟動其製造部門以及人們開始接受非接觸式交易方式，對連網型自動販賣機的需求就會增加。

連網型販賣機市場的趨勢

零售業可望以更快的速度成長

• 近年來，由於技術進步和自動化程度的提高，零售業發生了重大變化。零售自動化徹底改變了從供應鏈管理和庫存追蹤到個人化行銷和客戶服務的流程。零售業的主要技術創新之一是智慧自動販賣機的引進。這些技術先進的自動販賣機為零售商和消費者提供了多種好處，推動了它們的普及和普及。
• 許多提供自動售貨機的公司開始通過推出更具創新性的聯網自動售貨機來改變其產品的形狀。 例如，2023 年 4 月，印度食品科技初創公司 Daalchini Technologies 在學校、大學、醫院和火車站等多個地點成功安裝了支援物聯網的零售自動售貨機，為人們提供新鮮健康的膳食。
• 此外，智慧型自動販賣機還整合了資料分析功能，使零售商能夠收集有關客戶行為、產品偏好和購買模式的寶貴見解。利用這些資料，零售商可以提供符合客戶需求的產品、最佳化庫存管理並設計有針對性的行銷宣傳活動。這種資料驅動的主導使零售商能夠做出明智的決策，從而提高客戶滿意度並增加銷售。
• 對於零售商來說，部署連網型販賣機也是一種經濟高效的解決方案。雖然初始投資可能高於傳統自動販賣機，但長期收益超過初期成本，包括降低人事費用以及透過提高客戶參與增加銷售額。此外，這些自動販賣機易於擴展，可以安裝在不同的位置，使零售商能夠測試新市場並有效地擴大業務。
• 擴大商機 2023 年 2 月，韓國食品公司 Pulmuone 與美國食品科技公司 Yokai Express 合作推出了一款可以準備即食食品的連網型販賣機。同時也計劃透過這些介面提供使用者介面。客戶可以瀏覽產品目錄並查看詳細資訊。這種程度的互動性增強了整體客戶體驗，從而提高了滿意度和忠誠度。

亞太地區將實現高成長

• 由於多種因素，包括都市化、消費者對便利性的期望不斷提高、技術進步以及無現金交易的日益普及等，亞太地區的成長已經開始。亞太地區是世界上一些人口最稠密、技術最先進的國家的所在地，包括中國、日本、印度、澳洲和韓國。隨著都市化不斷加快，人們的生活方式變得更加忙碌，對快速、方便地獲取行動產品的需求不斷成長。連網型販賣機透過在不同地點提供不同的產品來提供解決方案。
• 由於亞太地區對連網型自動販賣機的需求不斷成長，許多公司已開始在亞太地區的主要國家推出此類產品。例如，Advanced Food Technology 於 2022 年 12 月在亞洲推出了 Bites &Bytes 智慧型自動販賣機（SVM）。提供各種菜單，包括亞洲菜、日本菜、韓國菜、台灣菜、歐陸菜和中東菜。
• 同樣，2023 年 6 月，樟宜綜合醫院 (CGH) 推出了新加坡第一台連網型藥品自動販賣機。自動販賣機還內建遠端諮詢功能，讓患者與 CGH 藥劑師聯繫。這台自動販賣機出售各種成藥。
• 此外，印度政府還與私營公司合作，促進聯網自動售貨機的採用。 政府正在利用私營部門的專業知識和資源來促進自動售貨機的滲透和整合。 例如，2023 年 7 月，全國農業行銷合作社聯合會 （NAFED） 與 Wendor 合作。 在此次合作中，Wender在Shashtri Bhawan、NITI AYOG、ICAR、MOFPI、Udyog Bhawan和APEDA等主要政府大樓安裝了智慧自動售貨機，裡面裝有各種小米產品。

連網型自動販賣機產業概述

連網型販賣機市場以 Azkoyen Group、Fuji Electric、Crane Co、FAS International SpA、Bianchi Vending Group SpA、Rhea Vendors Group、Jofemar、Westomatic Vending Services Ltd.、Evoca Group 和 Royal Vendors 等領先企業為中心。顯示出中等中等為中心。顯示出中等中等為中心。程度的整合。

這些主要產業參與者正在積極實施合作、創新、併購等策略方法，以加強產品系列建立永續的競爭力。

2023 年 3 月，人工智慧科技公司 DailyBlend 宣布獲得來自舊金山知名投資者 Hustle Fund 和紐約 2048 Ventures 的 200 萬美元資金，實現了一個重要的里程碑。透過本次注資，該公司推出人工智慧生鮮食品自動販賣機，為數百萬通勤者提供高品質的生鮮食品。

其他福利

• Excel 格式的市場預測 (ME) 表
• 3 個月的分析師支持

目錄

第1章簡介

• 研究假設和市場定義
• 調查範圍

第2章調查方法

第3章執行摘要

第4章市場洞察

• 市場概況
• 產業吸引力－波特五力分析
  • 買方議價能力
  • 供應商的議價能力
  • 新進入者的威脅
  • 替代品的威脅
  • 競爭公司之間的敵對關係
• 產業價值鏈分析
• COVID-19 市場影響評估
• 關鍵指標
  • 使用者普及
  • 每個用戶的平均銷售額

第5章市場動態

• 市場促進因素
  • 零售業自動化的進步
  • 非接觸式和衛生解決方案的增加
• 市場抑制因素
  • 初始設定和安裝成本較高
  • 產品類型和容量限制

第6章市場區隔

• 依機器類型
  • 壁掛式
  • 桌面式
  • 獨立的
• 依產品類型
  • 飲料
  • 小吃
  • 食品
  • 糖果零食
  • 其他產品類型
• 依用途
  • 飛機場
  • 火車站
  • 辦公室
  • 教育機構
  • 其他
• 依地區
  • 北美洲
  • 歐洲
  • 亞太地區
  • 中東/非洲
  • 世界其他地區

第7章 競爭形勢

• 公司簡介
  • Azkoyen Group
  • Fuji Electric
  • Crane Payment Innovations
  • FAS International SpA
  • Bianchi Vending Group SpA
  • Rhea Vendors Group
  • N&W Global Vending SpA
  • Westomatic Vending Services Ltd.
  • Evoca Group
  • Royal Vendors

第8章投資分析

第9章 市場機會及未來趨勢

Key Highlights

• The connected vending machine market is valued at USD 13.4 billion in the current year. It is expected to register a CAGR of 15.6% during the forecast period, reaching USD 32.6 billion by the next five years.
• The market is continuously growing owing to the increasing adoption of connected vending machines, as these machines can interact with customers, collect and analyze data, and offer various benefits to both consumers and business owners.
• With the ongoing advancement in connected vending machine technology. Artificial intelligence (AI)-enabled connected vending machine is driving the market. AI technology provides consumers with a future-ready experience. These machines offer convenience and enhanced customer engagement, as AI-enabled features are customer-friendly and do not have any complicated steps or processes. Also, AI algorithms display ads and promotions in real time to capture attention and drive sales.
• Also, connected vending machines enable cashless payment options, eliminating the need for physical currency. It also accepts various payment methods like credit cards, debit cards, UPI payments, mobile wallets, or even biometric authentication. This also reduces the risk of theft and vandalism associated with cash transactions.
• Looking at the increasing demand for contactless payment systems. Many connected vending machine manufacturers are introducing new products, and they are also getting multiple orders for the installation. For instance, in 2023, Tao Bin, a company that offers a beverage vending machine from Thailand that takes orders via touch panel and accepts mobile payment options, is expanding its business and aims to complete 6000 units in railway stations and apartment buildings across the country, selling 20,000 drinks per day.
• Another factor that is driving the market is the ease of inventory management. Connected vending machine leverages sensor data and internal intelligence to make the best decisions regarding inventory management. It enables producers and distributors to monitor shipments to vending machines and distribution centers. It also tracks sales trends by geography and season and remotely handles system problems. The software integrates sales data with service and stock alerts so that businesses may direct their service personnel to the most profitable equipment first.
• During the first quarter of COVID-19, the market was negatively affected due to the supply chain disruption and reduced nonessential consumer product demand. However, when the situation normalized, several consumer goods companies reopened their manufacturing units, and people started accepting contactless methods of deals, which increased the demand for connected vending machines.

Connected Vending Machine Market Trends

Retail Sector is expected to grow at a higher pace

• The retail industry has undergone significant transformations in recent years, largely driven by technological advancements and increasing automation. Automation in retail has revolutionized various processes, from supply chain management and inventory tracking to personalized marketing and customer service. One major innovation in the retail sector is the adoption of smart vending machines. These technologically advanced machines offer a range of benefits for both retailers and consumers, driving their popularity and widespread implementation.
• Many companies offering vending machines have started reshaping their product by launching more innovative connected vending machines. For instance, in April 2023, Daalchini Technologies, a food tech startup firm in India, successfully placed IoT-enabled vending machines for retail business at various sites that include schools, colleges, hospitals, and railway stations to provide people with access to fresh, healthy meals.
• Moreover, Smart vending machines are integrated with data analytics capabilities, allowing retailers to collect valuable insights on customer behavior, product preferences, and buying patterns. By leveraging this data, retailers can personalize product offerings to better align with customer demands, optimize inventory management, and design targeted marketing campaigns. This data-driven approach enables retailers to make informed decisions, resulting in improved customer satisfaction and higher sales.
• Implementing connected vending machines has also been a cost-effective solution for retailers. While initial investments may be higher compared to traditional vending machines, the long-term benefits, such as reduced labor costs and increased sales through improved customer engagement, outweigh the upfront expenses. Additionally, these machines can be easily scaled and deployed in various locations, allowing retailers to test new markets and expand their presence efficiently.
• Looking at the growing opportunities. In February 2023, Pulmuone, a South Korean food company, planned to collaborate with US food-tech company Yokai Express in order to launch a connected vending machine that can cook instant meals. Also, the company will be providing a user interface through these interfaces. Customers can browse through product catalogs to view detailed information about the items. This level of interactivity elevates the overall customer experience, leading to increased satisfaction and loyalty.

Asia-Pacific Region to Register High Growth

• Asia-Pacific was already on the rise due to various factors such as urbanization, increased consumer convenience expectations, technological advancements, and the growing popularity of cashless transactions. It is home to some of the world's most densely populated and technologically advanced countries, such as China, Japan, India, Australia, South Korea, and others. With urbanization continuing to accelerate, people's lifestyles have become more fast-paced, leading to an increased demand for quick and convenient access to products on the go. Connected vending machines provide a solution by offering a wide range of products in various locations.
• With the growing demand for connected vending machines in the region, many companies have started launching such Products in the major countries in Asia-Pacific. For instance, in December 2022, Advanced Food Technology launched the Bites & Bytes Smart Vending Machine (SVM) in the Asia region. It offered a variety of menus that include Asian, Japanese, Korean, Taiwanese, Continental, and Middle Eastern.
• Similarly, in June 2023, Changi General Hospital (CGH) launched its first connected pharmaceutical vending machine in Singapore. The vending machine is also in-built with a teleconsultation feature where patients can connect with a CGH pharmacist. The machine offers a wide range of over-the-counter medicines.
• Moreover, the government of India is also promoting the adoption of connected vending machines by collaborating with private companies. The government is leveraging private sector expertise and resources to drive adoption and ensure the successful integration of these machines. For instance, in July 2023, the National Agricultural Cooperative for Marketing Federation (NAFED) collaborated with Wendor. Under this collaboration, Wendor has installed smart vending machines stocked with a variety of millet-based products in key government buildings like Shashtri Bhawan, NITI AYOG, ICAR, MOFPI, Udyog Bhawan, APEDA, and others.

Connected Vending Machine Industry Overview

The connected vending machine market exhibits a moderate level of consolidation, featuring prominent players such as Azkoyen Group, Fuji Electric Co., Ltd., Crane Co., FAS International S.p.A., Bianchi Vending Group S.p.A, Rhea Vendors Group, Jofemar, Westomatic Vending Services Ltd., Evoca Group, and Royal Vendors. These key industry participants are actively implementing strategic approaches, including partnerships, innovations, mergers, and acquisitions, to strengthen their product portfolios and establish a sustainable competitive edge.

In March 2023, Daily Blends, an AI technology company, announced a significant milestone by securing USD 2 million in funding from prominent investors, namely San Francisco-based Hustle Fund and New York-based 2048 Ventures. This infusion of capital will empower the company to launch an AI-powered fresh food vending machine tailored to the Greater Toronto Hamilton area, catering to millions of commuters with high-quality, fresh food options.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

• 4.1 Market Overview
• 4.2 Industry Attractiveness - Porter's Five Forces Analysis
  • 4.2.1 Bargaining Power of Buyers
  • 4.2.2 Bargaining Power of Suppliers
  • 4.2.3 Threat of New Entrants
  • 4.2.4 Threat of Substitutes
  • 4.2.5 Intensity of Competitive Rivalry
• 4.3 Industry Value Chain Analysis
• 4.4 Assessment of the Impact of COVID-19 on the Market
• 4.5 Key Metrices
  • 4.5.1 User Penetration Rate
  • 4.5.2 Average Revenue Per User

5 MARKET DYNAMICS

• 5.1 Market Drivers
  • 5.1.1 Increasing Automation in Retail Industry
  • 5.1.2 Increasing Contactless and Hygenic Solutions
• 5.2 Market Restraints
  • 5.2.1 High Initial Setup and Installation Cost
  • 5.2.2 Limited Product variety and Capacity

6 MARKET SEGMENTATION

• 6.1 By Machine Type
  • 6.1.1 Wall-mounted
  • 6.1.2 Tabletop
  • 6.1.3 Standalone
• 6.2 By Product Type
  • 6.2.1 Beverages
  • 6.2.2 Snacks
  • 6.2.3 Food
  • 6.2.4 Confections
  • 6.2.5 Other Product Types
• 6.3 By Application
  • 6.3.1 Airport
  • 6.3.2 Railway Station
  • 6.3.3 Offices
  • 6.3.4 Educational institutes
  • 6.3.5 Other Applications
• 6.4 By Geography
  • 6.4.1 North America
  • 6.4.2 Europe
  • 6.4.3 Asia Pacific
  • 6.4.4 Middle East and Africa
  • 6.4.5 Rest of the World

7 COMPETITIVE LANDSCAPE

• 7.1 Company Profiles
  • 7.1.1 Azkoyen Group
  • 7.1.2 Fuji Electric
  • 7.1.3 Crane Payment Innovations
  • 7.1.4 FAS International S.p.A.
  • 7.1.5 Bianchi Vending Group S.p.A
  • 7.1.6 Rhea Vendors Group
  • 7.1.7 N&W Global Vending S.p.A.
  • 7.1.8 Westomatic Vending Services Ltd.
  • 7.1.9 Evoca Group
  • 7.1.10 Royal Vendors
• 7.2 *List Not Exhaustive

8 INVESTMENT ANALYSIS

9 MARKET OPPORTUNITIES AND FUTURE TRENDS