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機器人流程自動化：市場佔有率分析、產業趨勢與統計、成長預測（2024-2029）

Robotic Process Automation - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

機器人流程自動化（RPA）市場規模預計到 2024 年為 40.2 億美元，預計到 2029 年將達到 147.5 億美元，在預測期內（2024-2029 年）年複合成長率為 29.70%。

機器人流程自動化 - 市場

各種規模的組織擴大採用 RPA 來產生更大的投資收益(ROI) 並提高生產力。主要市場參與者正在推出基於人工智慧、機器學習和雲端模型的新型機器人流程自動化 (RPA) 解決方案，以滿足不斷成長的需求。

主要亮點

  • 機器人流程自動化（RPA），也稱為智慧自動化或智慧自動化，是一種尖端技術，可以透過程式設計來執行以前需要人工干涉的各種任務，例如操縱資料和啟動反應。學期。 ，與其他流程和系統建立必要的通訊。除了新的資料API 之外，市場上的供應商還透過整合自動化生命週期管理、工作負載管理、基於 SLA 的自動化、憑證管理和 Citrix 自動化等新功能來改進其產品。這些改進吸引了需要更多操作和安全功能的新行業領域。
  • 人工智慧、機器學習和雲端等尖端技術的利用不斷增加，主要推動了機器人流程自動化市場的成長。越來越多的公司正在實施 RPA 來自動化業務流程並處理日益複雜的資料。企業正在開發和部署基於雲端和人工智慧的 RPA 解決方案，以自動最佳化業務流程和工作流程。中小企業擴大採用人工智慧和雲端基礎的解決方案來提高內部效率，正在推動市場成長。據偉事達稱，在利用人工智慧的 13.6% 中小企業中，很大一部分使用人工智慧來改善業務，其次是提高客戶參與。
  • SaaS、IaaS 和 PaaS 服務在客戶關係管理、雲端運算、企業資源管理、開放原始碼資源、協作機器人學習、網路連接和其他金融應用中的越來越多的使用也正在推動 RPA 解決方案市場的發展。 RPA 在 IT、通訊、BFSI、醫療保健和零售等各個最終用戶行業中的功能優勢正在推動市場擴張。基於雲端基礎方案的不斷成長趨勢以及基於機器人的解決方案在各個最終用戶行業的成長預計將為全球建立機器人流程自動化開闢新的可能性。
  • RPA 在提高產量和收益的同時，也面臨可能損失數百萬美元的風險。與機器人流程自動化相關的兩個重大安全威脅是資料遺失和竊盜。如果沒有採取適當的安全措施，RPA 機器人密碼和 RPA 處理的消費者資料等敏感資料可能會暴露給攻擊者，從而可能導致市場窒息。
  • COVID-19 對機器人流程自動化市場產生了負面影響，由於自動化流程自動化解決方案的使用增加和社交距離規範的收緊，該市場出現了顯著成長，而且這種趨勢可能很快就會持續下去。此外，各行業公司之間的人才短缺預計將在未來兩年進一步影響 RPA 的採用，從而增加對此類解決方案供應商的需求。隨著軟體機器人被用來管理臨時工和季節性工人執行的常規業務，以及管理由於監管高峰、新產品發布和新業務而導致的尖峰時段，該行業不斷擴大。

機器人流程自動化市場趨勢

零售業在 RPA 市場中佔據主要佔有率

  • 退貨處理、工作流程管理、客戶支援管理、會計和財務、ERP 管理和行銷、消費行為分析等都是零售領域的一些應用，RPA 在其中發揮著重要作用。據估計，透過實現近一半的人工任務自動化，可以為全球勞動力節省超過 2 兆美元，特別是在零售等新興產業。
  • 疫情導致的在家工作趨勢帶來的業務營運調整加大，是零售業機器人自動化市場擴張的關鍵驅動力之一。該行業也受益於認知技術的使用和跨組織內部業務流程的變化。
  • 電子商務產業的快速成長是推動RPA市場成長的關鍵因素。預計到 2023 年，美國的線上銷售額將加倍，約佔零售業總額的 20-25%。根據美國商務部人口普查局的數據，2022 年第三季美國零售電子商務銷售額經季節調整後估計值為 2,517 億美元。在英國(UK)，零售業在塑造經濟方面發揮關鍵作用，僱用了近 300 萬人。
  • 零售業參與者正在採用創新技術來吸引和吸引更多客戶，並利用零售自動化新技術來平滑流程並應對各種挑戰，我們獲得了成長動力。隨著倉庫數量的增加，零售業擴大使用機器人流程自動化來更有效率、更有效地執行任務。 Zebra Technologies 的一項零售業趨勢研究顯示，預計到 2023 年，約 75% 的零售商將在所有關鍵功能中自動化。

預計美國將佔重要市場佔有率

  • 在採用機器人技術的主要創新者和先驅者中，美國是最大的市場之一。該地區機器人的使用持續成長，幫助美國公司提高競爭力並創造新的就業機會。此外，根據機器人工業協會 (RIA) 的數據，今年迄今為止工業機器人成長的最重要推動因素是汽車原始OEM購買的用於流程自動化的機器人數量增加了 83%。
  • 根據自動化促進協會統計，自 2010 年以來，美國各公司已部署了超過 18 萬台機器人，期間創造了超過 120 萬個新的製造業就業機會。據麻省理工學院稱，汽車製造業占美國工業機器人需求的很大一部分，其次是電子、塑膠和化學製造業。預計這將推動機器人流程自動化（RPA）的成長。
  • 政府和監管機構加大力度加速 RPA 在各行業的採用預計將在預測期內推動市場成長。據 UiPath 稱，該地區有 30 多個政府機構使用其 RPA 來消除合規問題、提高吞吐量並減少積壓。
  • 一些政府機構和私人公司正在投資創建會話式 RPA 聊天機器人以實現流程自動化。例如，美國科學基金會 (NSF) 組織創建了一個 RPA 機器人來幫助自動化訊息並通知人們即將舉行的公開會議。由於 NSF 組織每年舉辦數千次會議，RPA 機器人可以幫助管理人員節省超過 25,000 小時的時間。

機器人流程自動化產業概述

機器人流程自動化市場的整合程度較低，僅有 Automation Anywhere Inc、Jafada 和 Kofax 等少數幾家廠商參與，預計大型公司的各種收購和聯盟很快就會發生。該市場的一些主要發展包括：

  • 2022 年 11 月，零售履約自動化公司 Fabric 與新通訊管道和數位媒體專家 Reply 達成策略合作夥伴關係，為品牌和零售商提供倉庫管理系統和自動化單點解決方案，提供無縫整合。與機器人相處的成就感。
  • 2022 年 10 月，機器人流程自動化供應商 Automation Anywhere 宣布推出 Automation Success Platform，其中包含流程發現和文件處理的新機器人流程自動化工具。這個成功的平台使企業能夠自動化業務營運的各個方面。

其他福利

  • Excel 格式的市場預測 (ME) 表
  • 3 個月分析師支持

目錄

第1章簡介

  • 研究假設和市場定義
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章市場動態

  • 市場概況
  • 產業吸引力－波特五力分析
    • 供應商的議價能力
    • 消費者議價能力
    • 新進入者的威脅
    • 競爭公司之間敵對的強度
    • 替代品的威脅
  • 新型冠狀病毒感染疾病（COVID-19）對產業的影響
  • 市場促進因素
    • 零售業在 RPA 市場中佔據主要佔有率
    • 部署人工智慧和雲端基礎的解決方案以提高中小型企業的內部效率
  • 市場限制因素
    • 資料安全問題

第5章市場區隔

  • 按發展
    • 本地
    • 雲
  • 按解決方案
    • 軟體
    • 服務
  • 按公司規模
    • 中小企業
    • 主要企業
  • 按最終用戶產業
    • 資訊科技和電信
    • BFSI
    • 衛生保健
    • 零售
    • 製造業
    • 其他最終用戶產業
  • 按地區
    • 北美洲
    • 歐洲
    • 亞太地區
    • 拉丁美洲
    • 中東和非洲

第6章 競爭形勢

  • 公司簡介
    • Automation Anywhere Inc.
    • Blue Prism Group PLC
    • Jacada Inc.
    • Pegasystems Inc.
    • UIPath Inc.
    • Kofax Inc.（Thoma Bravo LLC）
    • Be Informed BV（Hoogenberg Beheer BV）
    • Datamatics Global Services Limited
    • AutomationEdge Technologies Inc.
    • Jidoka
    • HelpSystems LLC（HGGC）
    • Nice Robotic Automation Ltd
    • CGI Inc.

第7章 投資分析

第8章市場機會及未來趨勢

簡介目錄
Product Code: 65020

The Robotic Process Automation Market size is estimated at USD 4.02 billion in 2024, and is expected to reach USD 14.75 billion by 2029, growing at a CAGR of 29.70% during the forecast period (2024-2029).

Robotic Process Automation - Market

RPA adoption is increasing across organizations of all sizes to generate greater Return on Investment (ROI) and boost productivity. Major market players are launching new Robotic Process Automation (RPA) solutions based on AI, machine learning, and cloud models to help meet the increasing demand.

Key Highlights

  • Robotic process automation (RPA), also known as intelligent automation or smart automation, is a general term for cutting-edge technologies that can be programmed to carry out a variety of tasks that previously required human intervention, such as data manipulation, setting off reactions, and establishing necessary communication with other processes and systems. Vendors in the market are also improving their products by including new capabilities like automation lifecycle management, workload management, SLA-based automation, credential management, and Citrix automation, in addition to new data APIs. These improvements are drawing in new sectors of industry that require more operational and security capabilities.
  • The rising use of cutting-edge technologies like AI, machine learning, and the cloud will primarily fuel the robotic process automation market growth. More and more businesses are adopting RPA to automate business processes and handle increasingly complex data. Companies are developing and deploying cloud and AI-based RPA solutions to automatically optimize business processes and workflow. The increase in the adoption of Artificial Intelligence and cloud-based solutions for internal efficiency among SMEs is thriving the market growth. According to Vistage, among the 13.6% of SMBs leveraging AI, a significant share is using it to improve business operations, followed by customer engagement.
  • The expanding use of SaaS, IaaS, and PaaS services for customer relationship management, cloud computing, enterprise resource management, open source resources, cooperative robot learning, network connectivity, and other financial applications is also creating a market for RPA solutions. RPA's functional advantages in various end-user industries, including IT and telecom, BFSI, healthcare, and retail, fuel the market's expansion. It is anticipated that the growing trend toward cloud-based solutions and the growth of robot-based solutions across a range of end-user industries will open up new potential for the construction of robotic process automation worldwide.
  • RPA boosts output and revenue but also confronts risks that could cost millions. Two significant security threats associated with robotic process automation are data loss and theft. If the proper security measures are not in place, sensitive data, such as RPA bot passwords or consumer data handled by RPA, may be exposed to attackers, which could stifle the market.
  • COVID-19 has negatively impacted the robotic process automation market and witnessed significant growth, owing to an increased usage of automated process automation solutions and increased social distancing norms, which will continue soon. Also, the human resource crunch observed by enterprises in industries is expected to further influence the adoption of RPA during the next two years, thus, driving the demand for such solution vendors. The industry continues to expand as software robots are used to manage regular tasks performed by temporary or seasonal workers and for staff peaks caused by regulatory spikes, new product launches, or new operations.

Robotic Process Automation Market Trends

Retail Sector to hold major share in RPA Market

  • Returns processing, workflow management, customer support management, accounting and finance, ERP management and marketing, and consumer behavior analysis are some of the applications in the retail sector, with RPA playing an important role. It has been estimated that more than USD 2 trillion can be saved in a global workforce by automating almost half of human tasks, especially in an emerging industry like retail.
  • The rise in business operational adjustments brought on by the pandemic-induced work-from-home trend is one of the major drivers of the robotic automation market expansion in the retail industry. The industry also benefits from using cognitive technologies and modifying internal business procedures across organizations.
  • Rapid growth in the e-commerce industry is an essential factor adding to the growth of the RPA market. Online sales in the United States are expected to double, by 2023, reaching approximately 20 to 25% of the overall retail sector. According to The Census Bureau of the Department of Commerce, the estimate of US retail e-commerce sales for the third quarter of 2022, adjusted for seasonal variation, was USD 251.7 billion. Within the United Kingdom (UK), retail plays a vital role in shaping the economy and employs nearly 3 million people.
  • Along with adopting innovative practices to attract and engage more customers, the players in the retail industry have been using newer technologies for retail automation to smoothen their processes and gaining a growth momentum to counter various challenges. The growing number of warehouses is making the retail sector use robotic process automation to do tasks more efficiently and effectively. A study by Zebra Technologies on the trends in the retail industry revealed that around 75% of retailers are expected to adopt automation across all critical functions by 2023.

United States Expected to Hold Significant Market Share

  • Among the leading innovators and pioneers in adopting robotics, The United States is one of the largest markets. Robot use in the region continues to grow, helping make US companies more competitive and leading to new job growth. Further, according to the Robotic Industries Association (RIA), the most significant driver of the year-to-date growth of industrial robots was an 83% increase in units purchased by automotive OEMs for process automation.
  • According to the Association for Advancing Automation, over 180,000 robots have been dispatched to various American companies since 2010, and more than 1.2 million new manufacturing jobs have been created during this time. According to MIT, automotive manufacturing accounted for a significant portion of the demand for industrial robots in the United States, followed by electronic, plastics, and chemical manufacturing. It is anticipated to augment robotic process automation (RPA) growth.
  • The increasing initiatives by the government and regulated authorities to boost the adoption of RPA across various industries are expected to fuel market growth over the forecast period. According to UiPath, more than 30 agencies in the region are using its RPA to eliminate compliance issues, improve throughput, and reduce their backlogs.
  • Several government organizations and private companies are investing in creating conversational RPA chatbots for automating their processes. For instance, the National Science Foundation (NSF) Organization has created an RPA bot that automates messages and helps to remind people about upcoming public meetings. Since the NSF organization holds several thousand meetings annually, and the RPA bot helps save over 25,000 hours for the administrative staff.

Robotic Process Automation Industry Overview

The robotic process automation market is low consolidated with a few players such as Automation Anywhere Inc, Jafada, Kofax, etc., as various acquisitions and collaborations of large companies are expected to occur shortly. Some of the Key developments in this market are:

  • In November 2022, Fabric, a retail fulfillment automation company, and Reply, which specializes in new communications channels and digital media, entered into a strategic partnership to offer brands and retailers seamless integration to a single-point solution for a warehouse management system and automated robotic fulfillment.
  • In October 2022, Automation Anywhere, a robotic process automation vendor, unveiled its Automation Success Platform with new robotic process automation tools for process discovery and document processing. This successful platform lets enterprises automate all aspects of their business operations.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter Five Forces
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Intensity of Competitive Rivalry
    • 4.2.5 Threat of Substitutes
  • 4.3 Impact of COVID-19 on the industry
  • 4.4 Market Drivers
    • 4.4.1 Retail Sector to hold major share in RPA Market
    • 4.4.2 Adoption of AI- and Cloud-based Solutions for Internal Efficiency among SMEs
  • 4.5 Market Restraints
    • 4.5.1 Data Security Concerns

5 MARKET SEGMENTATION

  • 5.1 Deployment
    • 5.1.1 On-premise
    • 5.1.2 Cloud
  • 5.2 Solution
    • 5.2.1 Software
    • 5.2.2 Service
  • 5.3 Size of Enterprise
    • 5.3.1 Small and Medium Enterprises
    • 5.3.2 Large Enterprises
  • 5.4 End User Industry
    • 5.4.1 IT and Telecom
    • 5.4.2 BFSI
    • 5.4.3 Healthcare
    • 5.4.4 Retail
    • 5.4.5 Manufacturing
    • 5.4.6 Other End User Industries
  • 5.5 Geography
    • 5.5.1 North America
    • 5.5.2 Europe
    • 5.5.3 Asia Pacific
    • 5.5.4 Latin America
    • 5.5.5 Middle East and Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles*
    • 6.1.1 Automation Anywhere Inc.
    • 6.1.2 Blue Prism Group PLC
    • 6.1.3 Jacada Inc.
    • 6.1.4 Pegasystems Inc.
    • 6.1.5 UIPath Inc.
    • 6.1.6 Kofax Inc. (Thoma Bravo LLC)
    • 6.1.7 Be Informed BV (Hoogenberg Beheer BV)
    • 6.1.8 Datamatics Global Services Limited
    • 6.1.9 AutomationEdge Technologies Inc.
    • 6.1.10 Jidoka
    • 6.1.11 HelpSystems LLC (HGGC)
    • 6.1.12 Nice Robotic Automation Ltd
    • 6.1.13 CGI Inc.

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS