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市場調查報告書
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1438440

數位交易管理 (DTM)：市場佔有率分析、產業趨勢/統計、成長預測（2024-2029 年）

Digital Transaction Management (DTM) - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

數位交易管理市場規模預計到 2024 年為 125.2 億美元，預計到 2029 年將達到 375.1 億美元，在預測期內（2024-2029 年）年複合成長率預計為 24.54%。

數位交易管理（DTM）-市場

由於遠距工作的增加和企業數位轉型的擴大，COVID-19 的普及最初對市場產生了積極影響。公司希望以無縫、有效率、隨時隨地工作的方式開展業務。

主要亮點

  • DTM 的採用正在增加，預計未來將吸收部分紙本文件。大多數公司正在實施數位平台以增加收益和報酬率。例如， 銷售團隊採用數位交易管理控制，協助其銷售組織每個文件節省 20 美元，並將交付時間縮短 60%。此外，透過在銷售流程中引入電子簽章，過去平均需要兩天完成交易的時間從一天完成約 90% 的交易縮短為一小時內完成約 71% 的交易。
  • 業務自動化是一種透過利用數位技術以最少的人為干涉執行所有業務流程來提高組織效率的方法。 RPA 和低程式碼自動化等技術進步為更安全的交易管理解決方案鋪平了道路。例如，區塊鏈技術以連接所有文件的鏈的形式提供了一系列帶有時間戳記的資料記錄。每筆交易都可以被視為發起交易的用戶使用數位簽章給出的同意證明。基於區塊鏈技術構建的數位交易管理解決方案使用去中心化網路進行交易管理並防止惡意攻擊。
  • 雲端基礎的解決方案的日益普及預計將進一步對數位交易管理市場產生積極影響。小型和大型企業都需要在某種程度上管理其工作流程。跨職能工作流程是一項挑戰，因為員工和經理可能使用不同的系統，並且可能存在大量流動。雲端基礎方案允許所有團隊成員與文件進行交互，從而使數位交易管理的流程變得無縫並降低成本。這種雲端基礎的解決方案透過快速、安全、準確地數位化流程，加快了業務合約和合約的簽訂。
  • 與網路攻擊和詐欺數位交易相關的漏洞不斷增加可能會抑制市場成長。與大企業相比，中小企業的資產和網路安全保障措施不足，無法防範詐騙和網路攻擊的風險。為了避免這種潛在風險，公司透過提供最新文件並定期執行網路安全檢查來保護其客戶。
  • COVID-19 大流行對市場產生了負面影響，迫使消費者和企業調整其支出模式。為了防止疫情蔓延，使用行動電子錢包進行非接觸式付款的需求不斷增加。亞馬遜、Flipkart 和 Myntra 等電商巨頭也限制了現金付款。這些正在推動數位交易管理的成長。預計這一趨勢將在大流行後繼續下去。公司希望提供更高的價值，以在競爭激烈的市場中獲得優勢。

數位交易管理 (DTM) 市場趨勢

BFSI 產業預計將佔據主要市場佔有率

  • 傳統銀行正在轉型為新型態、策略聚焦、敏捷的金融機構。不斷變化和複雜的法規、激烈的競爭和苛刻的客戶帶來的挑戰導致了向數位轉型的轉變。此外，隨著擴大採用雲端基礎的解決方案，BFSI 行業預計將在預測期內發生重大變化。
  • 銀行業正邁向數位轉型措施。今年 12 月，Zimpler 發布了 PayLink 解決方案，該解決方案增強了申請，並幫助企業透過重定向到銀行應用程式的支付連結發送數位申請。金額將自動從帳戶中扣除，使客戶能夠加速數位轉型，而無需使用銀行卡支付申請。
  • 疫情和相關事態發展，以及人們對數位化興趣的增加，正在對銀行業的趨勢產生重大影響。據印度儲備銀行稱，印度各地將進行超過 350 億筆數字交易，價值 60 兆印度盧比（7,280 億美元），在預測期內將增至 385 兆印度盧比（4.7 兆美元）。 。銀行業金融交易的大幅成長正在推動對數位交易管理市場的需求。
  • 此外，Finastra 最近的一項調查顯示，企業銀行客戶正在將注意力轉向即時執行能力、改進的線上平台存取和附加價值服務。為此，銀行正從傳統的關係管理模式轉向可以快速、靈活、敏捷地回應客戶需求的數位平台。
  • 隨著消費者對數位銀行業務解決方案的偏好日益成長，在該領域營運的公司也擴大採用數位解決方案。例如，Raiffeisen Bank International (RBI) 宣布與 Moxtra 合作推出 RaiConnect，這是一項配有協作模組和電子紙工作流程的虛擬分店服務，旨在為客戶提供數位體驗。

預計北美將佔據較大市場佔有率

  • 數位交易管理和服務可以幫助公司加速合約簽訂，從電子簽章和無紙化程序等基本任務到工作流程和內容自動化等更複雜的 DTM 流程。該服務可靠、快速且保密地將整個流程數位化，使許多企業能夠擺脫傳統上在紙上完成的活動，例如提案、協作、查詢、資料聚合和合約。自動化。北美市場佔有率巨大的主要原因包括企業擴大轉向自動化、雲端採用、行動裝置的快速普及以及擁有巨大市場佔有率的大型企業的出現。
  • 與電子電子簽章相關的政府舉措，例如《統一電子交易法》（UETA）和《全球和國家商業電子電子簽章法》（E-SIGN），要求在所有交易中使用電子簽章，並在促進市場。美國-墨西哥-加拿大協定 (USMCA) 等貿易協定也鼓勵使用電子簽章。
  • 一些主要供應商正在推出創新服務以保持競爭力。兩家公司正在致力於技術進步，例如推出Mitek 的 Check Intelligence，這是位於美國的簽章檢驗平台。隨著技術的快速進步和政府監管的加強，數位身分法的改進有望滿足該地區對數位交易管理的需求。
  • 合作夥伴關係正在塑造該地區的市場格局。 Lone Wolf Technologies 與明尼蘇達州房地產經紀人簽署了一項新協議，提供房地產交易管理解決方案，包括 Lone Wolf Transactions（zipForm 版）和 Lone Wolf Transactions（TransactionDesk 版）。

數位交易管理 (DTM) 產業概述

全球數位交易管理市場與 DocuSign、OneSpan 和 Adob​​e 等許多區域和全球參與者競爭激烈。該市場的特徵是多元化公司的存在。該供應商始終如一地提供符合技術進步的創新解決方案，並最終滿足各個最終用戶行業垂直領域的客戶不斷成長的需求。許多新興企業也正在進入該市場，包括 EthSign 和 ThinkSmart LLC。

  • 2022年11月，奈及利亞金融科技公司Pivo籌集了200萬美元種子資金，用於升級現有產品並開發新產品，以改善供應鏈中的數位交易管理。 Pivo 還計劃資金籌措將其在東非的足跡擴展到拉各斯辦事處之外，並擴大其團隊。
  • 2022 年 10 月，值得信賴的房地產經紀人交易管理平台 Skyslope 將與美國房地產公司 Allen Tate Realtors 合作，為 1,700 名經紀人提供 Skyslope 服務。該合作夥伴關係代表 3,000 個房地產辦事處、超過 117,000 名代理商，並提供一流的交易體驗，包括 DTM 和 SkySlope Forms 等工具和功能。

其他福利

  • Excel 格式的市場預測 (ME) 表
  • 3 個月分析師支持

目錄

第1章簡介

  • 研究假設和市場定義
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章市場動態

  • 市場概況
  • 市場促進因素
    • 電子簽章的增加和雲端服務的採用
    • 專注於業務自動化
    • BFSI 產業預計將佔據主要市場佔有率
  • 市場挑戰
    • 與網路攻擊和詐欺數位交易相關的漏洞增加
  • 產業吸引力－波特五力分析
    • 供應商的議價能力
    • 買方議價能力
    • 新進入者的威脅
    • 替代品的威脅
    • 競爭公司之間的敵對關係
  • 產業價值鏈分析
  • COVID-19 市場影響評估

第5章市場區隔

  • 按成分
    • 解決方案
    • 按服務
  • 按組織規模
    • 中小企業
    • 主要企業
  • 按最終用戶產業
    • BFSI
    • 衛生保健
    • 零售
    • 資訊科技/通訊
    • 其他最終用戶產業
  • 按地區
    • 北美洲
    • 歐洲
    • 亞太地區
    • 世界其他地區

第6章 競爭訊息

  • 公司簡介
    • DocuSign Inc.
    • Adobe Inc.
    • ZorroSign Inc.
    • Nintex Group Pty Ltd
    • Namirial SpA
    • HelloSign Inc.（Dropbox Inc.）
    • OneSpan Inc.
    • eOriginal Inc.
    • SignEasy
    • Mitratech Holdings Inc.
    • AssureSign LLC
    • Topaz Systems Inc.
    • PandaDoc Inc.
    • PactSafe Inc.
    • InfoCert

第7章 投資分析

第8章 市場機會及未來趨勢

簡介目錄
Product Code: 66845

The Digital Transaction Management Market size is estimated at USD 12.52 billion in 2024, and is expected to reach USD 37.51 billion by 2029, growing at a CAGR of 24.54% during the forecast period (2024-2029).

Digital Transaction Management (DTM) - Market

The spread of COVID-19 positively impacted the market initially due to the rise in remote working and growing digital transformation across businesses. Enterprises are seeking business methods that are seamless and efficient and can be done from anywhere.

Key Highlights

  • The adoption of DTM is increasing, and it is expected to absorb several parts of paper documents in the future. Most companies are embracing digital platforms to increase revenue and profitability. For instance, Salesforce adopted digital transaction management, and the company's sales organization experienced a USD 20 savings per document and a 60% reduction in turnaround times. The company also adopted electronic signature within their sales process, and the deal close time from an average of around two days down to about 90% of deals closing in one day and 71% closing in one hour.
  • Business automation is a way to increase organizational efficiency by leveraging digital technologies to carry out all business processes with minimal human intervention. Technological advancements such as RPA and low-code Automation are paving the way for more secure transaction management solutions. For instance, Blockchain Technology provides a series of timestamped data records in the form of a chain linking all the documents. Every transaction can be considered proof of consent given by the user who initiated the transaction using digital signatures. The digital transaction management solutions built on blockchain technology use a decentralized network for transaction management to prevent malicious attacks.
  • Increased adoption of cloud-based solutions would further positively impact the digital transaction management market. Small and large businesses must manage workflows on some level. Interdepartmental and cross-agency workflows are challenging as employees and managers may be on different systems that might perform substantial transfers. A cloud-based solution that allows every team member to interact with documents would make the digital transaction management process seamless and less costly. These cloud-based solutions speed up signing business agreements and contracts by digitalizing the process quickly, securely, and accurately.
  • Increasing vulnerability related to Cyber-attacks and fraudulent digital transactions could restrain the market growth. Small businesses counter the risk of fraud and cyber-attacks because they lack the assets and cybersecurity safety measures compared to larger organizations. To avoid this potential risk, companies protect clients by providing them with the most up-to-date materials and regular cybersecurity check-ins.
  • The COVID-19 pandemic negatively impacted the market with a forced adjustment in consumer and business spending patterns. The demand for contactless payments have increased through the use of mobile wallets to prevent the spread of the pandemic. Further e-commerce giants like Amazon, Flipkart, Myntra, etc., have also restricted cash payments. Such things strive for the growth of Digital Transaction Management. This trend is expected to continue even after the pandemic's impact. The companies look forward to offering higher values to gain a competitive edge in a highly competitive market.

Digital Transaction Management (DTM) Market Trends

BFSI Industry is Expected to Hold a Significant Market Share

  • Traditional banks have been turning to new and strategically focused agile institutions. The diverse challenges related to the ever-changing complex regulations, intense competition, and demanding customers have resulted in an alignment toward digital transformation. Also, along with the rise in cloud-based solution adoption, the BFSI industry is set to witness a significant change over the forecast period.
  • The banking sector was moving towards digital transformation initiatives. In December this year, Zimpler launched a pay link solution to augment invoices and help businesses to send digital invoices through a payment link that redirects to the banking app. The amount will be auto-debited from the account, and the customer does not need cards to pay for the invoice to accelerate their digital transformation.
  • The pandemic and related developments, along with a growing focus on digitization, have significantly impacted trends in the banking industry. According to the Reserve Bank of India, during the last fiscal year, over 35 billion digital transactions worth INR 60 trillion (USD 728 billion) across India were done and are projected to rise to INR 385 trillion (USD 4.7 trillion) over the forecast period. The vast increase in the rise of financial transactions in the banking sector drives the demand for Digital Transaction Management Market.
  • Moreover, a recent Finastra study showcased that corporate banking clients have been shifting their focus towards real-time execution capabilities, better access to online platforms, and value-added services. In response, the banks are moving away from the traditional relationship management model toward a digital platform that can meet the client's needs faster, more flexibly, and agilely.
  • With the growing consumer propensity towards digital banking solutions, enterprises operating in the space are increasingly adopting digital solutions. For instance, to provide a digital experience for customers, Raiffeisen Bank International (RBI) announced the launch of RaiConnect, a virtual branch service featuring a full suite of collaborative modules and ePaper workflows in partnership with Moxtra.

North America is Expected to Hold a Significant Market Share

  • Digital transaction management services can accelerate signing corporate contractual agreements from basic tasks like e-Signatures and paperless procedures to more intricate DTM processes like workflow and content automation. It automates activities that many businesses have traditionally done on paper, such as proposals, collaborations, inquiries, data compiling, and agreements, by digitizing the entire process in a reliable, rapid, and confidential manner. North America holds a significant market share, primarily owing to the increasing shift of enterprises toward automation, cloud adoption, exponential mobile adoption, and the presence of major players occupying a significant market share.
  • Government initiatives related to e-signatures, such as the Uniform Electronic Transactions Act (UETA) and Electronic Signatures in Global and National Commerce Act (E-SIGN), permit e-sign usage for every transaction, thereby playing a significant role in driving the market. Trade deals, such as the United States-Mexico-Canada Agreement (USMCA), also encourage using e-signatures.
  • Multiple key vendors are rolling out innovative offerings to remain competitive. The companies are involved in technological advancements, such as the launch of Check Intelligence by Mitek, a US-based signature verification platform. With such rapid technological advancement, alongside increased regulation by the government Improving Digital Identity Act strives to meet the Digital Transaction Management demand in the region.
  • Partnerships are shaping the market landscape in the region. Lone Wolf Technologies signed a new agreement with Minnesota Realtors to provide transaction management solutions for real estate, including Lone Wolf Transactions (zipForm Edition) and Lone Wolf Transactions (TransactionDesk Edition).

Digital Transaction Management (DTM) Industry Overview

The Global Digital Transaction Market is significantly competitive with many regional and global players such as DocuSign, OneSpan, Adobe, etc. The presence of well-diversified players characterizes the market. The vendors consistently provide innovative solutions in line with the advancement in technologies that eventually cater to customers' increasing needs across various end-user industry verticals. Many Startups, such as EthSign, and ThinkSmart LLC, have also entered the market.

  • In November 2022, Pivo, a Nigerian-based fintech firm, raised USD 2 million in seed funding to upgrade its existing products and develop new products to improve digital transaction management in the supply chain. Pivo also plans to expand its presence to East Africa outside its Lagos office and grow its team with this funding.
  • In October 2022, Skyslope, a trusted realtor transaction management platform, partnered with USA-based real estate agency Allen Tate Realtors to offer SkySlope services to 1700 agents. The alliance represents more than 117,000 agents in 3,000 real estate offices to provide best-in-class transaction experience that includes DTM and tools and features like SkySlope Forms.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Rise in E-signatures and Adoption of Cloud Services
    • 4.2.2 Focus on Business Automation
    • 4.2.3 BFSI Industry is Expected to Hold a Significant Market Share
  • 4.3 Market Challenges
    • 4.3.1 Increasing Vulnerability Related to Cyber-attacks and Fraudulent Digital Transactions
  • 4.4 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.4.1 Bargaining Power of Suppliers
    • 4.4.2 Bargaining Power of Buyers
    • 4.4.3 Threat of New Entrants
    • 4.4.4 Threat of Substitutes
    • 4.4.5 Intensity of Competitive Rivalry
  • 4.5 Industry Valuechain Analysis
  • 4.6 Assessment of COVID-19 Impact of on the Market

5 MARKET SEGMENTATION

  • 5.1 By Component
    • 5.1.1 Solution
    • 5.1.2 Service
  • 5.2 By Organization Size
    • 5.2.1 Small and Medium Enterprise
    • 5.2.2 Large Enterprise
  • 5.3 By End-user Industry
    • 5.3.1 BFSI
    • 5.3.2 Healthcare
    • 5.3.3 Retail
    • 5.3.4 IT and Telecommunication
    • 5.3.5 Other End-user Industries
  • 5.4 By Geography
    • 5.4.1 North America
    • 5.4.2 Europe
    • 5.4.3 Asia Pacific
    • 5.4.4 Rest of the World

6 COMPETITIVE INTELLIGENCE

  • 6.1 Company Profiles
    • 6.1.1 DocuSign Inc.
    • 6.1.2 Adobe Inc.
    • 6.1.3 ZorroSign Inc.
    • 6.1.4 Nintex Group Pty Ltd
    • 6.1.5 Namirial SpA
    • 6.1.6 HelloSign Inc. (Dropbox Inc.)
    • 6.1.7 OneSpan Inc.
    • 6.1.8 eOriginal Inc.
    • 6.1.9 SignEasy
    • 6.1.10 Mitratech Holdings Inc.
    • 6.1.11 AssureSign LLC
    • 6.1.12 Topaz Systems Inc.
    • 6.1.13 PandaDoc Inc.
    • 6.1.14 PactSafe Inc.
    • 6.1.15 InfoCert

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS