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市場調查報告書

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1445644

變更與配置管理：市場佔有率分析、產業趨勢與統計、成長預測（2024-2029）

Change and Configuration Management - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)

出版日期: 2024年02月15日 | 出版商:

Mordor Intelligence | 英文 140 Pages | 商品交期: 2-3個工作天內

價格

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簡介目錄

變更和配置管理市場規模預計到 2024 年為 19.5 億美元，預計到 2029 年將達到 28.9 億美元，在預測期內（2024-2029 年）成長至 82.6 億美元，年複合成長率為 %。

各個最終用戶產業的變更和配置管理市場正在加速發展。配置管理的使用增加可以歸因於多種好處，包括透過減少冗餘來顯著節省成本，以及透過更快解決問題來提高服務品質。為大型組織、雲端服務供應商和中端市場客戶提供強大的開發。

主要亮點

由於全球組織的擴張導致網路規模和複雜性不斷增加，預計全球網路配置和變更管理市場將在預測期內快速成長。隨著新設備和技術的引入以滿足企業需求，網路規模顯著增加。企業 IT 管理員必須解決有關防止效能下降和網路停機的問題。大多數網路中斷和應用程式效能不佳都是由不適當的手動配置變更引起的，因此需要更有效的組態管理。
將 CI 儲存在 CMDB 中會建立一個統一的系統資訊儲存庫。這使得IT管理員能夠更輕鬆地調整系統元件的狀態，監控基礎設施和個人層面不斷變化的需求，並透過即時診斷系統故障來確保系統可用性。它會是這樣的。建立有效的基本規則是一些主要動機，這些規則可以讓您減少系統停機時間、提高對準則的遵從性、提高基礎設施彈性，並在一定程度上實現流程自動化，從而使您能夠專注於核心業務功能。使您的組織能夠使用變更和組態管理。
自動化網路配置和變更管理系統可減少手動配置變更造成的人為錯誤，並減少網路中斷和效能下降。這些解決方案持續監控設備配置，並在配置發生變更時提供即時通知和警報，從而改善多供應商網路環境中的設定檔管理。在預測期內，NCCM（網路配置和變更管理）市場預計將受到傳統配置管理自動化降低成本的推動。網路功能虛擬(NFV) 和軟體定義網路 (SDN) 等網路技術的引入有助於部署這些解決方案。
此外，多個組織客戶可能要求委託給公司的文件委託HIPAA 或 FINRA 要求。因此，您的文件管理系統必須包含採取額外步驟的功能，以確保完全遵守所有適用的隱私法，以保護您的公司及其客戶的資訊。在數位時代，保護線上文件對於防止資料外洩和駭客惡意攻擊至關重要。安全性是許多實施 DMS 的公司的主要關注點。除了財務影響外，資料外洩還可能導致客戶流失、品牌聲譽受損、商業機密外洩、合規和法律問題。
與 COVID-19感染疾病相關的許多障礙包括國家和地方醫療設備、個人防護設備(PPE) 和醫院用品的短缺。通常的策略是盡快填補客戶空白。
即使在危機期間，根據適當的風險收益計算決定將產品推向市場也有助於保持產品完整性、通訊協定和客戶滿意度。在國家災難時期，將急需的產品送到商店並送到顧客手中可能需要走捷徑，而這會帶來更大的風險。諸如此類的案例提振了疫情期間的市場。

變更和配置管理市場趨勢

中小企業細分市場佔主要佔有率

根據美國小型企業管理局預測，2022年美國小型企業數量將達3,320萬家，幾乎佔全國企業總數的99.9%。 2022年美國小型企業數量的成長反映穩定成長，與前一年同期比較成長2.2%，2017年至2022年成長12.2%。
2022 年 3 月，印度政府撥款 606.245 億印度盧比（8.08 億美元）用於「改善和加速中小微型企業績效」舉措。該計劃將擴大市場和信貸准入，在聯邦和州層級建立機構和管治，加強聯邦與州之間的協調與合作，解決付款延遲問題，並以綠色中小微型企業為目標。根據中小企業部的資料，截至2022年11月25日，已有12,201,448家中小型微型企業在Udyam註冊平台上註冊，取代了先前透過Udyog Aadhaar備忘錄進行註冊的方式。
客戶現在可以選擇如何花錢。結果是與現有價值觀保持一致的有意義的事件的強烈一致性。一次購買代表了消費者與品牌理念的一致。為了吸引消費群和員工，小型企業需要透過新的和現有的接觸點成功地闡明其品牌價值。在從大流行中恢復的社區中，人們有意識地轉向本地購物和支持小型企業。此外，消費者希望擴大自己的購買力，超越高階品牌和快速消費的經營模式，並進行明智的購買，以幫助重組當地經濟。
貸款對中小企業的發展和創建發揮著重要作用。受疫情影響，小型企業正在透過創造性的解決方案尋求更多創新資金籌措。因此，去中心化金融（DeFi）已成為新興經濟體中小企業的工具，特別是匯款和小額貸款。比特幣和以太幣等加密貨幣越來越被視為支付方式。此外，支撐加密貨幣及其金融基礎設施的區塊鏈技術正在不斷發展以提供金融服務系統。
中小微型企業領域技術的採用表明，公司正在根據事實做出合理而明智的決策。在他們的情況下，資料和分析可以快速揭示關鍵見解，以做出更好的業務決策。因此，從 2022 年起，在最周密規劃的企業活動中，科技的使用將會增加。科技比以往任何時候都更容易獲得，趨勢顯示小型企業正在從根本上改變他們的經營方式。

亞太地區將在預測期內經歷最高的成長

由於各國政府採取的各種數位化舉措，預計亞太地區將在預測期內實現最高成長。此外，該地區數位化的快速發展預計將顯著推動雲端基礎的ITSM解決方案。例如，「數位印度」旨在透過改善IT基礎設施和加強網路連接，以電子方式向公民提供政府服務。
此外，該計劃旨在將舊有系統系統和本地系統遷移到雲端基礎或整合的模型。該雲端平台預計將向公眾提供電子服務。中國、印度、日本和韓國等國家的投資者對 IT 服務管理的興趣日益濃厚。中國發展迅速，在邊緣運算、人工智慧、物聯網等新興IT技術領域處於全球領先地位。因此，對改進 IT 服務的需求預計將激增。
東亞銀行（中國）有限公司（東亞中國）選擇BMC Software的業務服務管理平台來提供全面的IT管理平台並建立資料中心，以適應其快速成長的銀行業務。供應商為東亞中國提供BSM解決方案，透過建立安全、可靠、自動化的IT配置管理流程，降低人工干擾風險，確保業務穩定性。
印度儲備銀行的資料顯示，2020-21年印度IT和IT支持的服務出口穩定成長至1,337億美元。這家印度 IT 和 IT 支援的服務公司在 80 個國家/地區擁有 1,000 多個全球交付中心。此外，業務流程管理領域佔印度 IT 市場收益的 32%。
配置管理解決方案可以幫助減少生產環境的變化對公司業務運作的影響。配置管理還可以讓公司更了解其現有 IT 環境的總擁有成本，從而幫助降低營運成本。組態管理也稱為軟體或整合組態管理，因為它在軟體開發和部署過程中使用。軟體開發人員使用組態管理來追蹤原始碼、修訂和文件。

變更和配置管理產業概述

變更和配置管理市場的主要參與者包括 IBM 公司、微軟公司、惠普公司、Amazon Web Services 和 BMC Software。市場由這些大公司主導和鞏固。因此，預期市場集中度較高。

據該公司稱，2023 年 1 月，配置生命週期管理 (CLM) 技術的市場公司 Configit Ace 開始作為雲端服務進行存取。雲端基礎的配置生命週期管理 (CLM) 平台與供應商無關，旨在與任何 IT 系統配合使用。 Configit Ace Cloud 為支援設計、開發、生產、銷售和支援的複雜產品、系統和服務提供全面的企業範圍配置流程。

2022 年 9 月，Microsoft Endpoint Configuration Manager 版本 2103-2207 收到了安全性升級以修復漏洞。攻擊者可以利用此缺陷來存取敏感資訊。根據網路安全和基礎設施安全局 (CISA) 的說法，鼓勵使用者和管理員查看 Microsoft 的 CVE-2022-37972 安全公告並應用任何必要的更新。

其他福利

Excel 格式的市場預測 (ME) 表
3 個月分析師支持

The change and configuration management market is gaining pace in various end-user industries. The rising usage of configuration management can be ascribed to various benefits, including significant cost savings due to less redundant duplication and faster problem resolution, resulting in higher service quality. It offers strong development for large organizations, cloud service providers, and midmarket customers.

Key Highlights

The global network configuration and change management market is predicted to grow rapidly during the forecast period due to increased network size and complexity due to the organization's global expansion. Including new devices and technology to meet corporate demands has greatly increased the network's size. IT managers in firms must deal with the concerns of performance degradation and network downtime prevention. Most network outages and application performance deterioration are caused by incorrect manual configuration changes, necessitating more effective configuration management.
The storage of CIs in CMDB results in the construction of a unified repository for the system's information. This allows IT managers to more easily regulate the state of system components, monitor requirement changes at both the infrastructure and individual levels, and assure system availability by diagnosing system faults in real-time. Establishing effective ground rules with which they can reduce system downtimes, improve compliance with guidelines, improve the flexibility of the infrastructure, and automation of the process to a certain extent, allowing them to focus on their core business functions, are some of the major motivators for organizations to use change and configuration management.
Automated network configuration and change management systems help to reduce human errors caused by manual configuration changes, resulting in fewer network outages and degradation. These solutions continuously monitor device configurations and offer real-time notifications and warnings whenever a configuration change occurs, allowing for better configuration file management in a multi-vendor network environment. Over the projection period, the NCCM (network configuration and change management) market would be driven by cost savings from the automation of traditional configuration management. The introduction of networking technologies like Network Function Virtualization (NFV) and Software-defined Networking (SDN) has aided in adopting these solutions.
Moreover, multiple organizations' clients would require HIPAA or FINRA compliance for the documents they entrust to the company. Therefore, document management systems must incorporate features that take extra steps to fully comply with all applicable privacy laws to protect the company's and its client's information.In the digital era, protecting online documents is essential to prevent data breaches and malicious attacks from hackers. Security is becoming a significant concern for many companies that have deployed DMS. Besides the financial consequences, a data breach can cause customer loss, brand reputation damage, company secrets leaking, compliance, and legal issues.
Numerous obstacles related to the COVID-19 pandemic included national and local shortages of medical devices, personal protective equipment (PPE), and hospital supplies. The normal strategy was to fill client shortages as soon as possible.
When decisions to rush items to market are based on appropriate risk/benefit calculations, the product's integrity, protocols, and customer happiness can be maintained even during a crisis. During a national disaster, getting desperately required products out the door and into customers' hands may need shortcuts that carry more than their fair share of dangers. Such instances pushed the market during a pandemic.

Change & Configuration Management Market Trends

Small and Medium Scale Enterprise Segment Holds Significant Share of the Market

According to the US Small Business Administration Office of Advocacy, in 2022, the number of small enterprises in the United States reached 33.2 million, accounting for nearly all (99.9%) firms in the country. The increase in the number of small firms in the United States in 2022 reflects steady growth, with a 2.2% increase from the previous year and a 12.2% increase from 2017 to 2022.
In March 2022, The Indian government allotted INR 6,062.45 crore (USD 808 million) for the Raising and Accelerating MSME Performance initiative. The program aims to increase market and credit access, build institutions and governance at the federal and state levels, strengthen federal-state links and cooperation, handle late payment issues, and green MSMEs. According to Ministry of Micro, Small, and Medium Enterprises data, as of November 25, 2022, the Udyam Registration platform had registered 12,201,448 MSMEs, replacing the previous method of registering for a Udyog Aadhaar Memorandum.
Customers can now choose how they want to spend their money. As a result, there is a strong alignment towards meaningful events, which corresponds with their existing values. A purchase represents the consumer's alignment with the brand's ideals. To engage their consumer base and staff, SMEs must successfully express their brand values through new and existing touchpoints. There has been a conscious shift towards shopping locally and supporting small businesses throughout communities recovering from the pandemic. Furthermore, consumers have demonstrated a level of thought to expand their purchasing power beyond high-end brands and fast-consumption business models to engage in wise purchase behavior that supports reconstructing their local economies.
Financing plays an essential role in the advancement and creation of SMEs. Due to the pandemic's effects, SMEs seek more innovative funding via creative solutions. As a result, decentralized finance (DeFi) arises as a tool for smaller enterprises in developing economies, notably for remittances and small loans. Cryptocurrencies such as Bitcoin and Ethereum are becoming more frequently recognized as payment methods. Furthermore, the blockchain technology that underpins cryptocurrencies and its supporting financial infrastructure is evolving to provide a financial services system.
Technology deployment in the MSME sector has demonstrated that firms make appropriate and intelligent judgments based on facts. In their situation, data and analytics readily reveal the insights critical to making great business decisions. As a result, 2022 and beyond will see increased tech usage for the most thought-out and planned corporate activities. Technology is more accessible than ever, and trends show that SMEs are here to transform how they do business fundamentally.

Asia-Pacific to Witness the Highest Growth Over the Forecast Period

The Asia-Pacific region is expected to witness the highest growth during the forecast period, owing to various government digitization initiatives. Additionally, the rapid increase in digitization in this region is expected to drive cloud-based ITSM solutions significantly. For instance, Digital India aims to electronically provide government services to citizens by improving the IT infrastructure and increasing internet connectivity.
Moreover, the initiative aims to move legacy and on-premise systems to a cloud-based or integrated model. The cloud platform is expected to host the delivery of e-services to the citizens. Economies such as China, India, Japan, and South Korea are witnessing increasing investor interest in IT service management. China is going through rapid development and is the global leader in new, emerging IT technologies, such as edge computing, AI, and IoT. As a result, a surge in demand for improved IT services is expected.
The Bank of East Asia (China) Limited (BEA China) has selected BMC Software's business service management platform to provide a comprehensive IT management platform and build a data center that meets the rapidly growing banking business. The vendor is offering BEA China a BSM solution that reduces the risks of manual interference and ensures business stability by establishing a secure and reliable automated IT configuration management process.
According to the Reserve Bank of India data, India's IT and IT-enabled services exports have steadily risen to USD 133.7 billion as of 2020-21. The Indian IT and IT-enabled service companies have set up over 1,000 global delivery centers in 80 countries. Also, the business process management sectors account for 32% of the revenue in the Indian IT market.
A configuration management solution can reduce the impact of changes in production on the enterprise's business operations. Configuration management also contributes to lower operational costs by giving businesses a better grasp of the total cost of ownership of their existing IT environment. Because configuration management is utilized during the software development and deployment processes, it is also known as software or unified configuration management. Software developers use configuration management to track source code, revisions, and documentation.

Change & Configuration Management Industry Overview

The major players in the change and configuration management market are IBM Corporation, Microsoft Corporation, Hewlett-Packard Company, Amazon Web Services, and BMC Software. The market is consolidated, as it is dominated by these major players. Hence, market concentration is expected to be high.

In January 2023, Configit Ace, the market's player in Configuration Lifecycle Management (CLM) technology, is now accessible as a cloud service, according to the company. The cloud-based Configuration Lifecycle Management (CLM) platform is vendor-agnostic and designed to interface with any IT system. Configit Ace Cloud allows a comprehensive, enterprise-wide configuration process for complex products, systems, and services that support design, development, production, sales, and support.

In September 2022, Microsoft Endpoint Configuration Manager versions 2103-2207 received a security upgrade to fix a vulnerability. An attacker could take advantage of this flaw to access sensitive information. Users and administrators are encouraged to review Microsoft's Security Advisory for CVE-2022-37972 and apply the necessary updates, according to the Cybersecurity and Infrastructure Security Agency (CISA).

Additional Benefits:

The market estimate (ME) sheet in Excel format
3 months of analyst support

1 INTRODUCTION

1.1 Study Assumptions and Market Definition
1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

4.1 Market Overview
4.2 Industry Attractiveness - Porter's Five Forces Analysis
- 4.2.1 Bargaining Power of Suppliers
- 4.2.2 Bargaining Power of Consumers
- 4.2.3 Threat of New Entrants
- 4.2.4 Intensity of Competitive Rivalry
- 4.2.5 Threat of Substitute Products
4.3 COVID-19 Impact on the Market

5 Market Dynamics

5.1 Market Drivers
- 5.1.1 Rapid Increase in Adoption of Digital Transformation by Organizations
- 5.1.2 Automated Management of IT Resources
5.2 Market Restraints
- 5.2.1 Diverse Requirements in an Enterprise Application

6 MARKET SEGMENTATION

6.1 By Component
- 6.1.1 Software
- 6.1.2 Services
6.2 By Organization Type
- 6.2.1 Small and Medium Scale
- 6.2.2 Large Scale
6.3 End-user
- 6.3.1 BFSI
- 6.3.2 Retail
- 6.3.3 Healthcare
- 6.3.4 Telecom and IT
- 6.3.5 Other End-User Industry
6.4 Geography
- 6.4.1 North America
- 6.4.2 Europe
- 6.4.3 Asia-Pacific
- 6.4.4 Rest of World

7 COMPETITIVE LANDSCAPE

7.1 Company Profiles
- 7.1.1 Amazon Web Services
- 7.1.2 Ansible (Red Hat, Inc.)
- 7.1.3 BMC Software Inc.
- 7.1.4 CA Technologies (Broadcom Inc.)
- 7.1.5 Chef Software, Inc.
- 7.1.6 Codenvy, Inc.
- 7.1.7 Hewlett-Packard Enterprise Company
- 7.1.8 IBM Corporation
- 7.1.9 Microsoft Corporation
- 7.1.10 Puppet
- 7.1.11 Servicenow Inc.