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市場調查報告書
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1626347

雲端協作：市場佔有率分析、產業趨勢與統計、成長預測（2025-2030）

Cloud Collaboration - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

雲端協作市場預計在預測期內複合年成長率為 13.5%

雲端協作-市場-IMG1

主要亮點

  • 雲端協作解決方案為企業提供更大的敏捷性，同時支援遠端和虛擬用戶之間輕鬆共用資料。企業現在正在尋求能夠輕鬆滿足不斷變化的業務需求並提高生產力的服務，從而滿足對敏捷支援不斷成長的需求。
  • 隨著自動化趨勢的不斷發展和移動性的變化，企業尋找能夠提供服務的解決方案變得越來越重要，從而降低整體基礎設施成本。此外，採用行動服務的公司正在實施新舉措，以改善員工互動和易用性，這使得跨多個端點設備提供資料存取變得至關重要。
  • 新興國家各個最終用戶領域對物聯網 (IoT) 應用的需求不斷成長，也提高了營運可行性，從而提供了合適且安全的雲端解決方案。這些投資正在推動雲端協作市場的成長需求，因為每個地區的大多數公司都在投資這些技術服務。
  • Microsoft 和 Google 等公司提供各種團隊合作工具和軟體，包括 Office 365、Microsoft Teams、Microsoft SharePoint、Google Hangouts 和 Google Drive。 2022 年 5 月，微軟發布了 Live Share 功能，該功能允許用戶的應用程式超越被動螢幕共用，在 Teams 會議中共同查看、共同編輯、共同創建等。開發人員可以使用 Teams SDK 中的新預覽放大功能輕鬆擴展現有的 Teams 應用程式並在會議中建立 Live Share 體驗。
  • COVID-19 的爆發迫使多個組織重新考慮其 IT 策略，並將其作為首要任務。組織也強調擁有合適的雲端基礎的協作工具的重要性，使員工能夠遠端工作，以限制對生產力的影響。
  • 雲端基礎的解決方案為企業和人們提供了必要的連接。支援員工存取關鍵業務訊息，同時實現同事之間安全、即時協作的支援工作是擴大採用這些解決方案的關鍵原因。

雲端協作市場趨勢

整合通訊和協作解決方案推動市場成長

  • 整合通訊(UC) 和解決方案使員工可以輕鬆地與其他員工保持聯繫，並隨時隨地聯繫客戶和業務合作夥伴。由於企業需要提高效率和協作性，協作解決方案在過去幾年中不斷湧現。這些工具使虛擬團隊能夠跨地域協作，從而提高生產力並激發創新。
  • 推動雲端基礎的解決方案需求的另一個趨勢是公司希望將協作和通訊工具整合到業務應用程式和工作流程整合中。
  • 自誕生以來，整合通訊(UC) 和解決方案已成為醫療保健和教育等各行業的多個組織的經濟高效的解決方案。此外，Mitel Networks Corporation 和 IBM 等公司雲端基礎的整合通訊正在塑造組織管理通訊網路的方式。
  • 據 AT&T 稱，商界領袖擴大尋找改變職場的方法。行動工作者數量的不斷增加，加上 BYOD 趨勢，導致雲端託管協作解決方案的採用激增。事實上，整合通訊和協作解決方案在雲端基礎的部署中佔據很大佔有率。
  • 此外，企業越來越習慣利用雲端基礎的解決方案作為獨立或互補的混合解決方案。這類雲端基礎的協作應用程式的範例是 Cisco 的 Spark，以前稱為 Project Squared。

歐洲佔主要市場佔有率

  • 歐洲佔據了雲端應用需求的大部分。根據歐盟統計局的數據，2021年歐盟雲端運算服務的企業採用率為41%，比2020年增加4個百分點。隨著自動化趨勢的發展，雲端的採用率也不斷增加，這使得企業尋找能夠提供這些服務的解決方案變得越來越重要。
  • 2022年6月，歐盟委員會宣布已開始與成員國對話，共同創建“文化遺產協作雲”，透過數位基礎設施保護歐洲文化遺產。這種協作雲將使文化遺產學者、策展人、檔案管理員和保護人員等專家之間前所未有的多學科和大規模協作成為可能。
  • 正如雲端儲存和協作工具正在塑造電子郵件通訊的未來一樣，公司也擴大採用雲端運算電子郵件並使用 ERP 等自動化和簡化解決方案。
  • 除了混合雲端的成長之外，企業也擴大採用雲端基礎的技術。 Google、AWS、IBM 和銷售團隊積極參與雲端技術的開發，並在西班牙當前的雲端基礎服務市場中佔有很大佔有率。由於這些因素，該地區的雲端協作市場預計將擴大。
  • 透過簡化內部溝通並營造協作文化，公司可以提高工作效率，更重要的是，可以作為一個整體進行工作，最終提高公司的敏捷性，從而支持和提高各種規模的企業所需的決策速度。當今快節奏的商業世界中保持競爭力。這些是預計將推動歐洲市場的一些因素。

雲端協作產業概況

雲端協作市場競爭非常激烈，有幾家主要公司進入該市場。從市場佔有率來看，目前該市場由幾家大型企業主導。市佔率最高的大公司正致力於擴大海外基本客群。參與企業正在利用戰略聯合舉措來增加市場佔有率和盈利。我們也收購了致力於雲端協作技術的新興企業，以增強我們的產品能力。市場的最新發展包括： 2022 年10 月，Adobe 發布了創意會議解決方案AdAdobe MAX、Adobe Creative Cloud 和Document Cloud 中的擴展協作工具，以幫助創作者滿足跨多個平台不斷成長的內容需求。 2022 年 8 月，Microsoft Teams 和巴克萊銀行 (Barclays Bank PLC) 宣布巴克萊銀行已採用 Microsoft Teams 作為其首選協作平台。透過此交易，巴克萊銀行將簡化其現有的通訊和協作解決方案，並引入 Teams 來取代整個公司先前使用的多點解決方案。

其他好處

  • Excel 格式的市場預測 (ME) 表
  • 3 個月分析師支持

目錄

第1章簡介

  • 研究假設和市場定義
  • 調查範圍

第2章調查方法

第3章執行摘要

第4章市場洞察

  • 市場概況
  • 工業吸引力－波特五力
    • 供應商的議價能力
    • 買家/消費者的議價能力
    • 新進入者的威脅
    • 替代品的威脅
    • 競爭公司之間敵對關係的強度
  • 評估 COVID-19 對產業的影響

第5章市場動態

  • 利用市場促進因素和市場限制因素
  • 市場促進因素
    • 提高行動性並改變勞動力趨勢，例如 BYOD
    • 跨時區對勞動生產力和企業敏捷性的需求不斷增加
  • 市場限制因素
    • 資料安全問題和應用程式整合複雜性

第6章 市場細分

  • 按解決方案
    • 整合通訊與協作
    • 企業社會協作
    • 計劃團隊管理
    • 文件管理系統
    • 支援服務
  • 依部署類型
    • 公共雲端
    • 私有雲端
    • 混合雲端
  • 按最終用戶產業
    • 通訊/ITES
    • 媒體娛樂
    • 教育
    • 醫學生命科學
    • 銀行/金融系統
    • 政府/公共部門
    • 其他
  • 地區
    • 北美洲
    • 歐洲
    • 亞太地區
    • 拉丁美洲
    • 中東/非洲

第7章 競爭格局

  • 公司簡介
    • Microsoft Corporation
    • Cisco Systems Inc.
    • Oracle Corporation
    • HighQ Solutions
    • IBM Corporation
    • Box Inc.
    • Citrix Systems Inc.
    • Jive Software Inc.
    • Mitel Networks Corp.
    • Intralinks Holdings Inc.
    • Salesforce.com Inc.
    • Hyperoffice
    • Atlassian Corporation PLC
    • Adobe Systems
    • Zoho Corporation

第8章投資分析

第9章市場的未來

簡介目錄
Product Code: 48007

The Cloud Collaboration Market is expected to register a CAGR of 13.5% during the forecast period.

Cloud Collaboration - Market - IMG1

Key Highlights

  • Cloud collaboration solutions also offer high agility to companies while enabling easy data sharing among remote and virtual users. Companies are now looking for services that offer easy access and increased productivity with the changing business requirements, thereby supporting the growing need for agile support.
  • With the increasing automation trends, coupled with the changing mobility, it has become increasingly important for organizations to look for solutions that can offer services, thereby reducing overall infrastructure costs. Moreover, businesses adopting mobile services are implementing new policies to increase their employee interaction and ease of use, which has become essential to provide access to data across multiple end-point devices.
  • The growing demand for the Internet of Things (IoT) application across various end-user sectors among emerging economies is also fuelling operational feasibility, thereby providing relevant and secure cloud solutions. As most enterprises across regions are investing in these technology services, such investments are propelling the demand for the growth of the cloud collaboration market.
  • Companies like Microsoft and Google offer various team collaboration tools and software, such as Office 365, Microsoft Teams, Microsoft SharePoint, Google Hangouts, and Google Drive. In May 2022, Microsoft announced the launch of Live Share, a capability for users' apps to go beyond passive screen sharing and enable participants to co-watch, co-edit, co-create, and more in Teams meetings. Developers can use new preview extensions to the Teams SDK to easily extend existing Teams apps and create Live Share experiences in meetings.
  • The COVID-19 outbreak has been forcing multiple organizations to review their IT strategies as a top priority. Various organizations have also emphasized the importance of having the right cloud-based collaboration tool that will allow employees to work remotely to limit the impact on productivity.
  • The cloud-based solutions have been providing vital connectivity for businesses and populations. The supporting efforts in ensuring the workers can access critical business information while enabling secure real-time collaboration between co-workers are a primary reason for the increased adoption of these solutions.

Cloud Collaboration Market Trends

Unified Communication and Collaboration Solutions to Drive the Market Growth

  • Unified communication and solution have been making it easier for workers to stay connected to other employees and for customers and clients to reach them no matter where they are. With the need to make enterprises more efficient and collaborative, the last few years have seen collaboration solutions rise steadily. These tools have increased productivity and unlocked innovation by enabling virtual teams to work together across geographies.
  • Another trend driving the demand for cloud-based solutions is the enterprises' desire to incorporate collaboration and communication tools into their business applications and workflow integration.
  • Unified communications and solutions, since their launch, have emerged as a cost-effective solution for multiple organizations across various industries, such as healthcare and education. Moreover, the cloud-based delivery of these unified communications offered by companies, such as Mitel Networks Corporation and IBM, shapes the way organizations manage their communication networks.
  • According to AT&T, business leaders are increasingly looking for ways that will change the workplace. The market is witnessing robust growth in adopting cloud-hosted collaboration solutions due to the increase in the mobile workforce, coupled with the BYOD trend. In fact, unified communications and collaboration solutions are taking a significant share of cloud-based deployments.
  • Moreover, enterprises are increasingly comfortable using cloud-based solutions as stand-alone or complementary hybrid solutions. One example of such a cloud-based collaboration application is Cisco's Spark, previously known as Project Squared.

Europe to Hold Significant Market Share

  • Europe occupies a significant portion of the demand for cloud applications. According to Eurostat, the enterprise use of cloud computing services in the European Union (EU) in 2021 was 41 percent, which was 4% higher than that in 2020. Cloud penetration is increasing with automation trends, which has become increasingly crucial for enterprises to look for solutions that can offer these services.
  • In June 2022, the European Commission announced that it had launched a dialogue with Member States on the joint creation of a Collaborative Cloud for Cultural Heritage to help safeguard European cultural treasures through digital infrastructure. The collaborative cloud would enable unprecedented transdisciplinary and large-scale collaboration between specialists, such as cultural heritage scholars, curators, archivists, and conservators.
  • As cloud storage and collaboration tools are shaping the future of email communication, they are increasingly adopted by businesses using the cloud for emails and using automation and streamlining solutions, such as ERP.
  • Besides hybrid cloud growth, companies are increasingly engaged in cloud-based technologies. Google, AWS, IBM, and Salesforce are engaged in significant cloud technology developments and make up a significant share of Spain's current market for cloud-based services. Such factors are expected to create a scope for the cloud collaboration market in the region.
  • By streamlining internal communications and enabling a collaborative culture, businesses could be empowered to work more productively and, more importantly, as one unified unit, which will ultimately support the businesses' agility and increase the speed of decision-making that is necessary for businesses of any size to remain competitive in today's fast-paced business world. These are some of the factors that are expected to drive the market in the European region.

Cloud Collaboration Industry Overview

The cloud collaboration market is highly competitive and consists of several major players. In terms of market share, few of the major players currently dominate the market. The major players with prominent shares in the market focus on expanding their customer base across foreign countries. The players are leveraging strategic collaborative initiatives to increase their market share and profitability. The companies operating in the market are also acquiring start-ups working on cloud collaboration technologies to strengthen their product capabilities. Some of the recent developments in the market are that in October 2022, Adobe announced the Adobe MAX, a creativity conference solution, the expansion of collaboration tools within Adobe Creative Cloud, and Document Cloud enabling new workflows that will empower creators to meet ever-growing content demands across multiple platforms. In August 2022, Microsoft Teams and Barclays Bank PLC announced that Barclays had deployed Microsoft Teams as its preferred collaboration platform, powering collaboration for more than 120,000 colleagues and service partners in key locations around the globe. Under the agreement, Barclays is streamlining its existing communications and collaboration solutions, with Teams replacing several previously used point solutions across the company.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness- Porter Five Forces
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Buyers/Consumers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Threat of Substitute Products
    • 4.2.5 Intensity of Competitive Rivalry
  • 4.3 Assessment of COVID-19 Impact on the Industry

5 MARKET DYNAMICS

  • 5.1 Introduction to Market Drivers and Restraints
  • 5.2 Market Drivers
    • 5.2.1 Increased Mobility and Changing Working Trends, such as BYOD
    • 5.2.2 Rising Need for Workforce Productivity and Enterprise Agility across Time Zones
  • 5.3 Market Restraints
    • 5.3.1 Data Security Concerns and Application Integration Complexities

6 MARKET SEGMENTATION

  • 6.1 By Solution
    • 6.1.1 Unified Communication and Collaboration
    • 6.1.2 Enterprise Social Collaboration
    • 6.1.3 Project and Team Management
    • 6.1.4 Document Management System
    • 6.1.5 Support Services
  • 6.2 By Deployment Type
    • 6.2.1 Public Cloud
    • 6.2.2 Private Cloud
    • 6.2.3 Hybrid Cloud
  • 6.3 By End-user Industry
    • 6.3.1 Telecommunication and ITES
    • 6.3.2 Media and Entertainment
    • 6.3.3 Education
    • 6.3.4 Healthcare and Life Sciences
    • 6.3.5 Banking and Financial System
    • 6.3.6 Government and Public Sectors
    • 6.3.7 Other End-user Industries
  • 6.4 Geography
    • 6.4.1 North America
    • 6.4.2 Europe
    • 6.4.3 Asia Pacific
    • 6.4.4 Latin America
    • 6.4.5 Middle East and Africa

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Microsoft Corporation
    • 7.1.2 Cisco Systems Inc.
    • 7.1.3 Oracle Corporation
    • 7.1.4 HighQ Solutions
    • 7.1.5 IBM Corporation
    • 7.1.6 Box Inc.
    • 7.1.7 Citrix Systems Inc.
    • 7.1.8 Jive Software Inc.
    • 7.1.9 Mitel Networks Corp.
    • 7.1.10 Intralinks Holdings Inc.
    • 7.1.11 Salesforce.com Inc.
    • 7.1.12 Hyperoffice
    • 7.1.13 Atlassian Corporation PLC
    • 7.1.14 Adobe Systems
    • 7.1.15 Zoho Corporation

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET