雲端託管服務：市場佔有率分析、產業趨勢/統計、成長預測（2025-2030）

雲端管理服務市場預計在預測期內複合年成長率為 16%。

主要亮點

• 將雲端服務外包給第三方可以讓企業專注於其核心競爭力，進而提高整體生產力。資料空間的擴大增加了對託管分析服務和雲端儲存服務的需求。此外，對可靠性和擴充性的需求不斷自訂，進一步推動了對此類服務的需求，使企業能夠透過向可用的服務提供客製化服務來擴展業務。
• 雲端基礎美國的雲端基礎安全 預計未來服務需求將會增加。此外，行動裝置的日益普及以及多個組織中不斷成長的 BYOD 趨勢也​​推動了該市場對管理這些裝置的使用和安全需求的需求。預計約 67% 的員工將採用自己的設備，這可能會進一步推動雲端管理服務市場的成長。然而，對雲端隱私的擔憂預計將成為市場成長的挑戰。
• 雲端服務的快速採用正在推動世界各地企業的雲端管理服務。隨著高靈活性和「按需付費」模式的引入，中小企業已成為最有前途的雲端服務消費者。因此，隨著雲端服務的採用不斷增加，雲端託管服務市場可能會出現高速成長。
• 雲端託管服務包括 Web 應用程式、虛擬、行動性、網路、端點、資料庫等基礎設施，許多第三方將其技能外包。因此，由於敏感業務資訊可能被揭露，企業可能會選擇雲端。 MSP 可協助企業為其部署在雲端的資料維護適當的安全和隱私保護。 MSP 為消費者確保完整的網路安全和加密，使他們更加安全。
• COVID-19 大大改變了公司在全球的運作方式。儘管 COVID-19 大流行凸顯了行業經營模式的缺陷，但它也為雲端管理服務供應商提供了擴大企業客戶群的機會。疫情迫使全球停工和遠距工作，迫使大大小小的企業優先考慮數位轉型並嚴重依賴雲端服務。組織發現轉向雲端更加經濟實惠且靈活。

雲端管理服務市場的趨勢

BFSI 產業可望推動市場成長

• BFSI 產業是採用電腦和網路系統來遏制大型且空間密集型儲存庫和資料庫的先驅，預計在預測期內將在雲端管理服務市場中佔據重要佔有率。 BFSI部門使用巨量資料解決方案來準確評估風險，使企業能夠分析交易資料，根據市場行為確定風險，對客戶、潛在客戶進行評分，並做出明智的決策。紐約梅隆銀行、摩根士丹利、美國銀行、瑞士信貸和 PNC 等銀行已經在業務製定與巨量資料相關的策略，進一步提高了雲端管理服務的成長前景。
• 銀行目前正在規劃未來，以應對不斷變化的消費者期望、不斷發展的技術和替代的經營模式。銀行和資本市場領導者開始認知到雲端不僅僅是一項技術。雲端是銀行和其他金融服務公司儲存資料、應用程式和線上存取尖端軟體的地方。
• 頂級公有雲供應商提供各種可透過其平台存取的尖端產品即服務，幫助銀行在實施經營模式和營運模式、提高客戶洞察力、管理成本、提供與市場相關的產生收入。產品，並使企業資料資產收益。此外，雲端還具有巨大的潛力，可以統一業務孤島。將大量資料集收集到一處並使用高級分析來獲得全面的見解。
• 在金融業，「隨時隨地工作」概念的興起迫使企業重新思考其管理流程。此外，隨著工作條件的變化，金融機構感到有必要管理整個員工的生產力。未來幾年，金融機構可能會依靠雲端來創建無縫的效率框架。雲端也將用於調查用戶的線上行為趨勢。 BFSI 必須利用雲端來應對不斷變化的市場狀況，並建立一個能夠有效連接國際團隊和客戶的辦公室。最後，為了促進整個企業的無憂協作，用雲端支援的簡單、安全的流程取代耗時的管理流程是有利的。

預計北美將佔據較大市場佔有率

• 北美強大的金融基礎使其能夠大力投資先進的解決方案和技術，從而為該地區的公司帶來競爭優勢。此外，該地區也是多家重要的雲端管理服務供應商的所在地，包括IBM公司（美國）、CenturyLink公司（美國）和思科系統公司（美國）。
• 谷歌和微軟等主要 IT 公司擴大採用巨量資料解決方案來簡化和精簡業務，這正在推動該地區雲端管理服務市場的激增。 IBM公司等該地區的公司已向專注於巨量資料和人工智慧的沃森投資了10億美元。預計這將推動雲端管理服務市場的成長。
• 隨著許多已開發國家的雲端採用率不斷提高，高效管理仍是許多企業的首要任務。為了解決這個問題，美國公司選擇了多種方法來管理其雲端基礎設施。其他人則聘請託管雲端服務供應商，他們具有管理混合環境和資源的明確策略，並承擔更廣泛的目標。相較之下，一些公司仍然選擇自行管理或聘請雲端 MSP 來幫助應對眼前的挑戰。
• 2022 年 6 月，AWS Managed Services 推出 Accelerate。 AWS Managed Services (AMS) 的加速是一種新的雲端營運產品，無論客戶處於雲端之旅的哪個階段，它都可以幫助客戶實現卓越營運。 Accelerate可以管理AWS上運作的所有工作負載，客戶可以完全存取所有AWS服務。 Accelerate 使用 AWS Systems Manager、Amazon CloudWatch、Amazon GuardDuty 和 AWS Config 等 AWS 服務來實現操作和安全性。這些服務可以與現有業務流程整合，並且比其他商業解決方案更便宜。客戶能夠在幾天內做好生產準備。
• 雲端管理服務在北美的各個行業中已被廣泛採用，包括製造業、IT 和醫療保健。北美市場催生了尖端創新的採用，例如行動、雲端和人工智慧技術與傳統雲端管理服務的融合。造成這種情況的主要原因之一是北美國家的網路普及率異常高。在那裡，企業對託管服務的使用預計將進一步增加。重要的是要記住，重視客戶參與的服務提供者可以期望從經常性收益模式中獲得更多收益。

雲端管理服務產業概述

雲端管理服務市場分散且競爭激烈，參與者規模各異。夥伴關係、協議和收購等策略舉措是該市場的顯著特徵之一。該市場的主要參與者是：愛立信公司、埃森哲公司、埃森哲公司、國際商業機器公司、華為科技公司和 NEC 公司等。

• 2022 年 2 月 - 科威特頂級國家雲端解決方案供應商 LEAN 宣布推出雲端託管服務。最近推出的服務為企業提供了獨特的選擇，使其能夠集中 IT 資源來實現其目標。精實為客戶提供整合和最佳化的功能，用於管理虛擬資料中心、災難復原、備份和資料保護服務，降低資本和營運成本，提高安全性和合規性，並以前所未有的速度和可靠性降低風險。 LEAN利用國內雲端和專業服務經驗。

其他好處：

• Excel 格式的市場預測 (ME) 表
• 3 個月的分析師支持

目錄

第1章簡介

• 調查先決條件
• 調查範圍

第2章調查方法

第3章執行摘要

第4章市場動態

• 市場概況
• 市場促進因素
  • BFSI 產業預計將推動市場成長
  • 更多採用雲端技術進行企業應用程式管理
• 市場限制因素
  • 雲端安全性問題和雲端託管服務模式的低效率
• 產業價值鏈分析
• 產業吸引力－波特五力分析
  • 供應商的議價能力
  • 買家/消費者的議價能力
  • 新進入者的威脅
  • 替代品的威脅
  • 競爭公司之間敵對關係的強度

第5章市場區隔

• 按類型
  • 基礎設施服務
  • 網路服務
• 按最終用戶產業
  • BFSI
  • 資訊科技/通訊
  • 零售
• 按地區
  • 北美洲
    • 美國
    • 加拿大
  • 歐洲
    • 英國
    • 德國
    • 法國
    • 其他歐洲國家
  • 亞太地區
    • 中國
    • 印度
    • 日本
    • 其他亞太地區
  • 拉丁美洲
    • 墨西哥
    • 巴西
    • 其他拉丁美洲
  • 中東/非洲
    • 阿拉伯聯合大公國
    • 沙烏地阿拉伯
    • 其他中東和非洲

第6章 競爭狀況

• 公司簡介
  • Ericsson Inc.
  • Accenture plc
  • Cisco Systems, Inc.
  • International Business Machines Corporation
  • Huawei Technologies Co., Ltd.
  • NEC Corporation
  • Fujitsu Limited
  • DXC Technology Company
  • NTT DATA Corporation
  • CenturyLink, Inc.

第7章 投資分析

第8章 市場機會及未來趨勢

The Cloud Managed Services Market is expected to register a CAGR of 16% during the forecast period.

Key Highlights

• Outsourcing cloud services to third-party enables the organizations to focus on their core competencies, thereby enhancing overall productivity. The expanding data space created a higher demand for managed analytical and cloud storage services. Also, the increasing demand for reliability and scalability further elevates the need for these services, enabling enterprises to scale up their operations by providing custom-made offerings to the available services.
• As various organizations, such as American Red Cross, Netflix, and Rovio, are increasingly utilizing a wide array of Software-as-a-Service (SaaS) applications and various other cloud-based services, the demand for cloud-based managed security services is set to increase. Increasing penetration of mobile devices and the trend of BYOD in multiple organizations are also likely to drive the demand for this market, to manage these devices for utilization and security need. Around 67% of the workforce is expected to adopt their own devices, which may further drive the cloud-managed services market growth. However, concerns regarding cloud privacy are estimated to challenge the market's growth.
• The rapid adoption of cloud services drives cloud-managed services by enterprises across the world. Higher flexibility and the introduction of a 'pay as you go' model have enabled small & medium enterprises to emerge as the most promising consumers of cloud services. As a result, the cloud-managed services market is set to register high growth with the continually increasing cloud services adoption.
• Cloud-managed services involve numerous third parties outsourcing their skills, including infrastructures for web applications, virtualization, mobility, networks, endpoints, and databases. Thus, corporations may choose the cloud because sensitive business information may be exposed. MSPs assist companies in maintaining appropriate security and privacy protections for the data they deploy over the cloud. They guarantee consumers complete network security and encryption for added safety.
• Globally considered, COVID-19 altered how company operations function. The COVID-19 outbreak highlighted flaws in business models across industries, but it also provided chances for cloud-managed service providers to grow their clientele among businesses. Due to the pandemic's forced global lockdown and remote working, small and large businesses were compelled to prioritize digital transformation and heavily employ cloud services. Organizations find that switching to the cloud is more affordable and flexible.

Cloud Managed Services Market Trends

BFSI Sector is Expected to Drive Growth in the Market

• The BFSI sector, a pioneer in adopting computer and networking systems to curtail large, space-intensive repositories and databases, is expected to have a substantial share in the cloud-managed services market during the forecast period. The BFSI sector assesses the risks accurately using big data solutions, thus, enabling firms to make informed decisions by analyzing transactional data to determine risks based on market behavior, scoring customers, and potential clients. Banks, such as BNY Mellon, Morgan Stanley, Bank of America, Credit Suisse, and PNC, are already working on strategies around big data in banking, further increasing the growth prospect for cloud-managed services.
• Banks are putting plans in place now to help them prepare for the future as they deal with shifting consumer expectations, evolving technologies, and alternative business models. Leaders in banking and capital markets are beginning to understand that the cloud is more than just a technology. It is where banks and other financial services companies may store their data and applications and access cutting-edge software online.
• The top public cloud providers provide a wide range of cutting-edge products-as-a-service that are accessible on their platforms and assist banks in implementing business and operating models to enhance revenue generation, increase customer insights, control costs, deliver market-relevant products quickly and efficiently, and assist in monetizing enterprise data assets. Additionally, the cloud presents a significant potential to integrate the business and eliminate information and operational silos across risk, finance, regulation, customer service, and other areas. Massive data sets can be combined in one location, at which point the company can use advanced analytics to gain comprehensive insights.
• Financial businesses have been forced to reevaluate their control processes due to the rise of the "work from anywhere" concept. Also, financial institutions have felt a need to control productivity across their workforce in light of altered working conditions. Financial institutions will use the cloud to build a seamless framework for efficiency in the upcoming years. The cloud will be used to examine user online behavior trends. BFSI organizations must rely on the cloud to respond to shifting market conditions and build an office that efficiently connects international teams and clients. Lastly, to facilitate hassle-free cooperation across the enterprise, it will be advantageous to replace time-consuming control processes with easy yet safe processes using the cloud.

North America is Expected to Occupy Substantial Market Share

• North America's strong financial position enables it to invest heavily in advanced solutions and technologies, which provides regional organizations with a competitive edge in the market. Moreover, the region includes the presence of several critical cloud-managed services vendors, such as IBM Corporation (US), CenturyLink Inc. (US), and Cisco Systems Inc. (US), among others.
• The increasing deployment of big data solutions by major IT enterprises, such as Google and Microsoft, to enhance efficiency and streamline their business operations is driving the adoption of the cloud-managed services market in this region. Companies in this region, such as IBM Corp, have invested USD 1 billion in Watson, which focuses on big data and artificial intelligence. It, in turn, is expected to drive the cloud-managed services market growth.
• Effective management remains a primary priority for most firms as cloud adoption spreads across many industrialized nations. American-based businesses have selected several methods for managing their cloud infrastructure to address this problem. Others employ a managed cloud service provider to take on the broader goal with a clear strategy for managing hybrid environments and resources. In contrast, others still manage it themselves or hire a Cloud MSP to assist with the immediate difficulties.
• In June 2022, AWS Managed Services launched Accelerate. Regardless of where customers are in their cloud journey, AWS Managed Services (AMS) Accelerate is a new cloud operations product that aids clients in achieving operational excellence. Accelerate may manage all workloads operating on AWS, and customers have full access to all AWS services. Accelerate uses AWS services like AWS Systems Manager, Amazon CloudWatch, Amazon GuardDuty, and AWS Config for operations and security. These services can be integrated with existing business processes and are more affordable than other commercial solutions. Customers can now become production-ready in a matter of days.
• Cloud-managed services have been widely adopted in North America across various industries, including manufacturing, IT, and healthcare. The North American market led to adoption of cutting-edge technical innovations, such as blending mobile, cloud, and AI technologies into a traditional cloud-managed service. The unusually high internet penetration in North American nations is one of the leading causes. There, it is anticipated that company usage of managed services will increase even further. It is important to remember that service providers who focus on client involvement should expect to benefit more from the recurring revenue model.

Cloud Managed Services Industry Overview

The cloud-managed services market is fragmented and fiercely competitive due to a sizeable number of large and small market players. Strategic initiatives like partnerships, agreements, and acquisitions have been some of the prominent features of this market. Some major players in this market are Ericsson Inc., Accenture plc, Accenture plc, International Business Machines Corporation, Huawei Technologies Co., Ltd., and NEC Corporation, among others.

• February 2022 - LEAN, Kuwait's top national cloud solutions provider, announces introducing its cloud-managed services. The recently introduced service presents a unique option for businesses to concentrate their IT resources on attaining their goals. LEAN provides its clients with an integrated, optimized capability to manage their virtual data centers, disaster recovery, and backup & data protection services, reducing their capital and operational costs, improving security and compliance, and reducing risk with unheard-of speed and dependability. LEAN leverages its national cloud and professional services experience.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

• 4.1 Market Overview
• 4.2 Market Drivers
  • 4.2.1 BFSI Sector is Expected to Drive Growth in the Market
  • 4.2.2 Increasing Adoption of Cloud Technology among Businesses for Managing their Application
• 4.3 Market Restraints
  • 4.3.1 Concern over Cloud Security and Inefficiency of Cloud Managed Service Model
• 4.4 Industry Value Chain Analysis
• 4.5 Industry Attractiveness - Porter's Five Forces Analysis
  • 4.5.1 Bargaining Power of Suppliers
  • 4.5.2 Bargaining Power of Buyers/Consumers
  • 4.5.3 Threat of New Entrants
  • 4.5.4 Threat of Substitute Products
  • 4.5.5 Intensity of Competitive Rivalry

5 MARKET SEGMENTATION

• 5.1 By Type
  • 5.1.1 Infrastructure Service
  • 5.1.2 Network Service
• 5.2 By End-User Industry
  • 5.2.1 BFSI
  • 5.2.2 IT & Telecom
  • 5.2.3 Retail
• 5.3 Geography
  • 5.3.1 North America
    • 5.3.1.1 United States
    • 5.3.1.2 Canada
  • 5.3.2 Europe
    • 5.3.2.1 United Kingdom
    • 5.3.2.2 Germany
    • 5.3.2.3 France
    • 5.3.2.4 Rest of Europe
  • 5.3.3 Asia-Pacific
    • 5.3.3.1 China
    • 5.3.3.2 India
    • 5.3.3.3 Japan
    • 5.3.3.4 Rest of Asia-Pacific
  • 5.3.4 Latin America
    • 5.3.4.1 Mexico
    • 5.3.4.2 Brazil
    • 5.3.4.3 Rest of Latin America
  • 5.3.5 Middle East and Africa
    • 5.3.5.1 United Arab Emirates
    • 5.3.5.2 Saudi Arabia
    • 5.3.5.3 Rest of Middle-East & Africa

6 COMPETITIVE LANDSCAPE

• 6.1 Company Profiles
  • 6.1.1 Ericsson Inc.
  • 6.1.2 Accenture plc
  • 6.1.3 Cisco Systems, Inc.
  • 6.1.4 International Business Machines Corporation
  • 6.1.5 Huawei Technologies Co., Ltd.
  • 6.1.6 NEC Corporation
  • 6.1.7 Fujitsu Limited
  • 6.1.8 DXC Technology Company
  • 6.1.9 NTT DATA Corporation
  • 6.1.10 CenturyLink, Inc.

7 INVESTMENT ANALYSIS

8 MARKET OPPORTUNITIES AND FUTURE TRENDS