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市場調查報告書
商品編碼
1642053

公用事業收費計費軟體：市場佔有率分析、產業趨勢與統計、成長預測（2025-2030 年）

Utility Billing Software - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

公用事業收費計費軟體市場規模預計在 2025 年為 62.2 億美元，預計到 2030 年將達到 91.2 億美元，預測期內（2025-2030 年）的複合年成長率為 7.95%。

公用事業計費軟體-市場-IMG1

公用事業收費計費軟體可協助公共事業（包括用水和污水、天然氣、電力、廢棄物管理和分錶公司）管理業務業務、客戶資料和收費。企業使用公共事業收費系統來簡化客戶管理和收費程序，以及整合服務訂單、電錶維護歷史和調度，以提高生產力和盈利。

主要亮點

  • 為了跟上公共產業不斷變化的動態，傳統收費系統發生了重大變化，包括融入雲端運算和物聯網 (IoT) 技術。這有助於市場的擴大。
  • 此外，數位化也延伸到訊息的傳輸和訊息本身。儘管傳統的收費系統已經隨著時代的進步而改進，而且對碳排放也沒有嚴格的限制，但能源公司仍致力於尋求永續的無紙化解決方案，以實現高效的工作環境。這項變更也鼓勵企業採用更好的IT基礎設施。
  • 全球公用事業收費計費軟體產業的主要驅動力之一是傳統計費系統的不斷升級。能源供應產業擴大採用智慧電網技術，例如智慧電錶，這增加了公共計費和收款基礎設施的複雜性。
  • 快速變化的行業環境、技術先進的消費者以及數位設備和技術與傳統業務流程的融合，使得公共產業行業更難滿足客戶需求。在當今競爭激烈的市場中，尤其是依賴客戶滿意度的服務業，讓客戶滿意度變得越來越困難。
  • 許多終端用戶產業都感受到了 COVID-19 的影響。例如，隨著冠狀病毒的傳播，獲取水已成為確保人們定期清洗表面和洗手的關鍵措施。為了確保這一點，一些政府已下令公共單位免費或以折扣價提供水，但這些公共現在陷入了困境。

公用事業收費計費軟體市場趨勢

配電產業可望佔據較大市場佔有率

  • 該行業的電力公司正在利用公用事業收費計費軟體來減少收費問題。透過更高的準確性，公用事業公司可以降低成本，吸引更多客戶，並增加收益。
  • 自從電力公司將每月的能源使用情況資料、創建紙本發票並發送給客戶以來，電費計費已經改變了。當使用智慧電錶（例如兩個通訊電錶）時，簡化流程更容易實現。
  • 各配電公司採用 UBS 解決方案的動力源自於他們越來越希望以更低的價格提高整體業務效率。
  • 隨著公用事業重新將重點放在減少無收益水（NRW）上，美國對智慧電錶的需求很高。智慧收費和其他洩漏檢測功能正在鼓勵智慧電錶的安裝，這有望促進測量行業的擴張。
  • 此外，電力公用事業收費計費軟體 BillMaster 由 DataWest 公司生產，該公司專門為公共行業生產軟體產品。在開發此公用事業收費計費軟體時，能源客戶的需求是我們的首要任務。憑藉公司在電力領域的豐富經驗，BillMaster 現已擁有電力公司所需的所有特性和功能。這些知識來自於對公用事業公司要求、程序和實踐的實際經驗。

預計北美將佔據較大的市場佔有率

  • 北美預計將擁有巨大的市場規模，因為其擁有高度發展的公共事業和可用的資金籌措，可實現向營運開發的過渡。由於已經有大量基礎設施來支援這些產品，因此將這些產品推向市場也更加容易。
  • 美國作為世界上最大的經濟體，是北美公用事業收費計費軟體的主要市場。正是由於早期採用，我們才能夠佔領較大的市場佔有率。有幾個因素正在幫助該國的研究市場發展，包括區塊鏈、物聯網的出現數位化的提高。
  • 國內電力和能源產業正在經歷數位轉型時期。參與者正在利用資料、獲取更準確的資訊並應用強大的分析功能來提供基於事實的預測。
  • 此外，許多公用事業公司已經在一定程度上採用了雲端運算來開展其 IT 營運。雲端運算可以為公用事業提供新的轉型機會，以最佳化 IT/OT 成本並提高彈性和安全性。
  • 例如，透過採用雲端運算進行 IT 營運，波特蘭通用電氣公司能夠快速開發停電管理和通訊系統，該系統可以在暴風雨期間立即擴展，讓客戶了解電網的狀態，並減少停電時間。

公用事業收費計費軟體產業概況

公用事業收費計費軟體市場是一個有凝聚力和一致性的市場，允許各種供應商存在於市場上。這種市場之所以形成，是因為整個供應鏈中沒有任何一方能夠控制。這個市場正在經歷多起併購事件，新的技術進步預計將刺激其全球擴張。

  • 2022 年 12 月 - 全球領先的垂直市場軟體供應商之一 Harris 宣布收購 ServiceLink，為其公共事業集團增加行動勞動力管理解決方案。

其他福利：

  • Excel 格式的市場預測 (ME) 表
  • 3 個月分析師支持

目錄

第 1 章 簡介

  • 研究假設和市場定義
  • 研究範圍

第2章調查方法

第3章執行摘要

第4章 市場洞察

  • 市場概況
  • 產業吸引力－波特五力分析
    • 供應商的議價能力
    • 買家的議價能力
    • 新進入者的威脅
    • 競爭對手之間的競爭
    • 替代品的威脅
  • COVID-19 市場影響評估

第5章 市場動態

  • 市場促進因素
    • 改善傳統收費系統和IT基礎設施
    • 增加對智慧電網技術的投資
  • 市場限制
    • 終端用戶產業數位技能短缺

第6章 市場細分

  • 依部署方式
    • 雲端基礎
    • 本地
  • 按最終用戶產業
    • 供水
    • 石油和天然氣
    • 配電
    • 通訊
    • 其他最終用戶產業
  • 按地區
    • 北美洲
      • 美國
      • 加拿大
    • 歐洲
      • 德國
      • 英國
      • 法國
      • 其他歐洲國家
    • 亞太地區
      • 中國
      • 日本
      • 印度
      • 其他亞太地區
    • 世界其他地區

第7章 競爭格局

  • 公司簡介
    • Harris Computer Systems
    • PayStand Inc.
    • Utilibill Pvt. Ltd.
    • ePsolutions Inc.
    • Jendev Corporation
    • Exceleron Softwares Inc.
    • Jayhawk Software Inc.
    • Banyon Data Systems Inc.
    • Sigma Software Solutions Inc.
    • Oracle Corporation

第8章投資分析

第9章：市場的未來

簡介目錄
Product Code: 66405

The Utility Billing Software Market size is estimated at USD 6.22 billion in 2025, and is expected to reach USD 9.12 billion by 2030, at a CAGR of 7.95% during the forecast period (2025-2030).

Utility Billing Software - Market - IMG1

Utility billing software assists in managing utility operations, customer data, and billing duties for water, sewer, gas, electric, waste management, and sub-metering firms. Utility Billing Systems are used by businesses to streamline customer administration and billing procedures while integrating service orders, meter maintenance history, and scheduling to increase productivity and profitability.

Key Highlights

  • To match the changing dynamics of the utility business, legacy billing systems have undergone significant changes, such as the incorporation of cloud computing and Internet of Things (IoT) technologies. This has contributed to the market's expansion.
  • Additionally, digitalization covers the conveyance of information and the information itself. Energy firms are concentrating on sustainable and paperless solutions for an effective working environment even though the legacy billing system has been improving over time, and there are no strict limitations on carbon emissions. This change has also prompted businesses to install better IT infrastructure.
  • One of the key drivers propelling the worldwide utility billing software industry is the continuous upgrading of legacy billing systems. The electrical power supply industry's increasing adoption of smart grid technology, such as smart meters, has raised complexity in the utilities' billing and collection infrastructure.
  • The utility industry is finding it more challenging to satisfy its clients due to the fast-changing industrial environment, the existence of technologically advanced consumers, and the convergence of digital devices and technology coupled with traditional business processes. Keeping customers happy has become difficult in today's fiercely competitive marketplaces, primarily service-based industries that rely on customer satisfaction.
  • The impact of COVID-19 has been felt across different end-user industries. For instance, as the coronavirus spread, access to water emerged as a critical tool, allowing people to clean surfaces and wash their hands regularly. To ensure this, some governments ordered utilities to provide it for free or at discounted rates, but those utilities are now struggling.

Utility Billing Software Market Trends

Power Distribution Industry Expected to Hold Significant Market Share

  • Power firms in this industry utilize utility billing software to reduce billing problems. Utility companies can provide low costs because of the increased precision, which also helps them attract more customers and generate more money.
  • Electricity billing had changed from the days when utilities would compile data on monthly energy use to create paper invoices that they would ship to customers. Process streamlining is easier to implement when using smart meters, such as two communicating meters.
  • The adoption of UBS solutions by various power distribution firms is being facilitated by the growing desire to improve overall operational efficiency at lower prices.
  • Due to the utilities' renewed focus on reducing NRW, smart metering is in extremely high demand in the United States. The installation of smart meters has been prompted by the additional benefits of smart billing and leak detection, which is anticipated to propel the expansion of the investigated industry.
  • Moreover, Electric utility billing software BillMaster is produced by DataWest, a company that creates software products for the utility industry. The requirements of energy customers are a top priority when developing this utility billing software. As a result of the company's considerable experience in the power sector, BillMaster currently has all the features and functionalities that the utility requires. This knowledge was gleaned from practical experience with electric utilities' requirements, procedures, and practices.

North America Expected to Have Significant Market Share

  • North America is anticipated to have a sizable market due to its highly developed utilities infrastructure and funding availability to enable the transition to operational developments. Launching these products on the market is also simple due to the presence of vital infrastructure for support.
  • The largest economy in the world and a key market for utility billing software in North America is the United States. Gaining a significant market share was made possible by early adoption. Several factors, such as the emergence of Blockchain, the Internet of Things, and a push toward digitization, are aiding the development of the studied market in the nation.
  • The nation's electricity and energy sector are going through a digital transition. Players are utilizing data and applying robust analytics to gain access to more accurate information and provide fact-based forecasts that will assist their clients in making better business decisions more quickly while enhancing operations and consumer experiences.
  • Moreover, many utility companies are adopting the cloud for IT operations to some extent; there are transformative new opportunities the cloud can offer utilities to optimize IT/OT costs and enhance resilience and security.
  • For instance, Portland General Electric was able to quickly develop outage management and communication systems that can scale immediately when a storm strikes, keep consumers informed of the grid status and reduce outage times, thanks to its adoption of the cloud for IT operations.

Utility Billing Software Industry Overview

The Utility Billing Software Market is both cohesive and consistent, enabling the presence of various suppliers in the marketplace. Such a market has been facilitated by the lack of control exercised by any party throughout the supply chain. This market is experiencing several mergers and acquisitions, and new technological advancements are anticipated to fuel global expansion.

  • December 2022 - Harris, one of the global vertical market software providers, has announced the acquisition of Service-Link and added a mobile workforce management solution to its Utilities Group, where the platform empowers utilities to augment their mobile workforce with Service-Link's customizable workflows, optimized scheduling, etc.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions & Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

  • 4.1 Market Overview
  • 4.2 Industry Attractiveness - Porter's Five Force Analysis
    • 4.2.1 Bargaining Power of Suppliers
    • 4.2.2 Bargaining Power of Buyers
    • 4.2.3 Threat of New Entrants
    • 4.2.4 Intensity of Competitive Rivalry
    • 4.2.5 Threat of Substitutes
  • 4.3 Assessment of Impact of Covid-19 on the Market

5 MARKET DYNAMICS

  • 5.1 Market Drivers
    • 5.1.1 Improvement in Legacy Billing Systems and IT Infrastructure
    • 5.1.2 Growing Investment in Smart Grid Technology
  • 5.2 Market Restraints
    • 5.2.1 Lack of Digital Skills Among End-user Industries

6 MARKET SEGMENTATION

  • 6.1 By Deployment Mode
    • 6.1.1 Cloud-based
    • 6.1.2 On-premise
  • 6.2 By End-user Industry
    • 6.2.1 Water
    • 6.2.2 Oil & Gas
    • 6.2.3 Power Distribution
    • 6.2.4 Telecommunication
    • 6.2.5 Other End-user Industries
  • 6.3 By Geography
    • 6.3.1 North America
      • 6.3.1.1 United States
      • 6.3.1.2 Canada
    • 6.3.2 Europe
      • 6.3.2.1 Germany
      • 6.3.2.2 United Kingdom
      • 6.3.2.3 France
      • 6.3.2.4 Rest of Europe
    • 6.3.3 Asia Pacific
      • 6.3.3.1 China
      • 6.3.3.2 Japan
      • 6.3.3.3 India
      • 6.3.3.4 Rest of Asia Pacific
    • 6.3.4 Rest of the World

7 COMPETITIVE LANDSCAPE

  • 7.1 Company Profiles
    • 7.1.1 Harris Computer Systems
    • 7.1.2 PayStand Inc.
    • 7.1.3 Utilibill Pvt. Ltd.
    • 7.1.4 ePsolutions Inc.
    • 7.1.5 Jendev Corporation
    • 7.1.6 Exceleron Softwares Inc.
    • 7.1.7 Jayhawk Software Inc.
    • 7.1.8 Banyon Data Systems Inc.
    • 7.1.9 Sigma Software Solutions Inc.
    • 7.1.10 Oracle Corporation

8 INVESTMENT ANALYSIS

9 FUTURE OF THE MARKET