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市場調查報告書
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1642200

託管測試服務：市場佔有率分析、行業趨勢和統計、成長預測（2025-2030 年）

Managed Testing Services - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 132 Pages | 商品交期: 2-3個工作天內

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簡介目錄

託管測試服務市場規模預計在 2025 年為 3,288.5 億美元，預計到 2030 年將達到 4,990.5 億美元，預測期內（2025-2030 年）的複合年成長率為 8.7%。

託管測試服務-市場-IMG1

客戶期望公司提供個人化的內容並透過所有管道提供一致的體驗，從而更加重視品質保證和測試。隨著企業的擴張，提供支援多條業務線的成熟、強大的業務應用程式變得越來越重要和具有挑戰性。這有助於託管測試服務的成長。

主要亮點

  • 託管測試服務 (MTS) 涵蓋您的測試計劃的所有部分，包括整個測試過程。在工作開始之前，服務供應商和客戶討論計劃行動計劃。當測試很複雜並且需要多方協調時，管理測試很有用。為此，您需要獲得客戶所需的專業知識和資源。組織更喜歡託管測試，因為它提供可預測性、靈活性和更低的成本。透過同時考慮所有測試許可證、活動、聯絡點和服務，計劃變得更容易預測和追蹤。這縮短了計劃時間並使成本更容易計算。
  • 然而，市場面臨的一個重大挑戰是對更熟練的勞動力的需求。了解客戶要求並應用適當的檢查方法需要專業知識。這意味著企業的培訓成本增加。因此，新興的 IT 用品製造商和分銷商正在進行收購和合作，以虛擬環境取代實體伺服器。這使得成本降低了約 15%，同時保持了 95% 的運轉率。
  • 託管服務減少停機時間和重複，並提供客製化的附加價值服務，如應用程式測試、服務目錄開發和專家諮詢。大量監控工具和管理基礎設施層的各種團隊推動了市場的成長。例如，BMC 最近宣布推出「BMC Helix ITSM」。它是一個統一的、雲端原生的、可觀察性主導的、AIOps 整合系統。該系統提供對IT基礎設施、應用程式效能、網路效能和雲端監控工具的資料的完整可見性。個人和團隊儀表板也根據每個使用者的需求進行客製化。
  • 市場成長的動力來自於自動化、物聯網、區塊鏈和雲端運算等基於雲端基礎的技術的持續使用，以及由於更加重視核心競爭力而提高的業務效率。此外，提供安全性、自訂IT 解決方案和端到端應用程式託管的託管服務預計將推動市場成長。此外，COVID-19 疫情的爆發也擾亂了企業營運和供應鏈。業務營運和遠端工作解決方案的突然變化導致員工需要在公司擁有的設備上存取各種業務應用程式。在 COVID-19 疫情期間和之後，組織對託管服務的依賴性增強。
  • 此外，託管服務涉及將管理業務外包給第三方，以確保業務更順利地進行。雲端基礎的技術的引入和廣泛採用促進了託管服務的興起。託管服務可協助企業提高業務效率並降低營運費用。在預測期內，將管理職能外包給雲端和託管服務供應商的偏好日益增加，預計將推動市場成長。
  • 由於 COVID-19 疫情爆發，公司高度重視在家工作。過去幾年，使用雲端服務的公司數量有所增加。這是因為他們希望確保如果政府實施封鎖以阻止冠狀病毒傳播，企業能夠繼續經營。大多數公司已經與託管雲端服務供應商續簽了契約，因為他們預計企業雲端遷移將變得更加普遍，並且在某些情況下會獲得發展動力。此外，作為加速數位轉型的努力的一部分，企業和組織非常重視採用機器學習等現代技術。

託管測試服務市場趨勢

醫療保健是成長最快的

  • 醫療保健的經營模式正在發生重大轉變，轉向強調預防和更好護理的患者優先系統。隨著對互通性、法規遵循和最終用戶技術（行動、不同作業系統）遵從性的需求不斷增加，當今測試醫療保健應用程式需要大量的技術技能、時間和金錢。例如，總部位於印度的 Cigniti 協助醫院、製藥公司、醫療服務、臨床實驗室、診斷中心、第三方評估機構 (TPA)、付款人、醫療設備製造商、醫療保健獨立軟體供應商 (ISV) 和研究機構測試醫療保健和生命科學軟體。
  • 總部位於新澤西州的 Citius Tech 為醫療保健企業提供多種類型的測試。這包括企業範圍的醫療保健工作流程（例如 IHE 和 HITSP）的功能測試。對於醫學影像測試，我們使用為醫學影像建構的測試自動化工具，例如 MESA、DVTK 和 Mirth。他們正在尋求醫療產業的安全性、框架的有效使用、HIPAA、FDA、VA 要求等等。互通性測試：我們使用業界標準測試工具來測試是否符合互通性標準，例如 HL7、FHIR、DICOM、NCPDP、CCD/CDA 等。
  • 微軟也表示，其針對醫療保健和生命科學領域的雲端技術正在不斷進步。例如，Azure 健康資料服務和 Microsoft Cloud for Healthcare 的更新現已向所有人開放。透過最近對 Nuance Communications 的收購，微軟擁有獨特的優勢，可以幫助組織透過使用值得信賴的人工智慧來解決更多人最緊迫的問題。這將改變每個人的醫療保健的未來。
  • 此外，過去兩年醫療產業經歷了快速的數位轉型。微軟雲端運算去年推出了醫療保健軟體，以解決臨床醫生倦怠等問題，為患者提供更個人化的護理，並使不同系統之間更容易共用健康資料。
  • 微軟繼續實施醫療保健策略，以提高病人參與和臨床醫生體驗，改善臨床和業務洞察力，並使護理團隊更容易協同工作。 Microsoft Cloud for Healthcare 採用全系列領先的 Microsoft 解決方案來提供強大、整合且完整的雲端服務。

北美佔據市場主導地位。 IT和通訊產業預計將佔據較大的市場佔有率

  • 北美是全球最大且成長最快的市場，許多跨國公司正在擴大在該地區的業務。
  • 由於IT基礎設施環境的變化，尤其是尋求外包網路安全解決方案的中小型企業 (SME) 數量的增加，北美市場正在不斷擴大。例如，美國新興IT設備製造商和分銷商之一KPaul Properties LLC與富士通合作，以虛擬環境取代其實體伺服器。這使公司的成本降低了約 15%，並將運轉率提高了 95%。
  • 各種技術的高採用率、BYOD 政策的日益採用（為了更舒適和對業務操作的控制）以及由於組織中資料量呈指數成長而對高階安全性的需求不斷增加，使 IT 和通訊業成為託管服務的重要市場。
  • 近年來，通訊業經歷了快速成長，因為電信業者面臨著不斷以低成本提供創新服務以在競爭激烈的市場中留住客戶的壓力。託管服務已成為通訊業者應對複雜競爭環境的熱門選擇。
  • 此外，令人信服的經濟案例可能會促使大多數通訊業者用軟體取代其網路硬體。推動 SDN 和 NFV 需求的關鍵因素包括更快的上市時間、降低 CAPEX 和 OPEX 以及創造新的收益來源。預計所有這些因素都將推動市場成長。這些努力正在推動對託管網路服務的需求。
  • 北美的許多 SD-WAN 託管服務供應商透過提供廣泛的保全服務來脫穎而出。例如，Cato Networks 提供具有 NGFW、安全 Web 閘道、進階威脅防禦、雲端和行動存取防護以及託管威脅偵測和回應的雲端原生平台。 Colt 提供具有 DDoS 保護功能的第 7 層防火牆或第 3/4 層狀態防火牆，而 CenturyLink 則提供自我調整網路安全套件保全服務。例如，2022 年 2 月，Verizon Business 宣布將 VMware 納入其 Verizon 託管 WAN 服務的全球託管 SD-WAN（軟體定義廣域網路）服務組合中。

託管測驗服務產業概況

託管測試服務市場較為分散。提供多種服務的公司（例如Capgemini SA）和僅提供測試的公司（例如 Qualitest）正在引領市場。

2023 年 1 月全球技術諮詢和解決方案公司 Hexaware Technologies 宣佈在印度諾伊達開設 ServiceNow 體驗中心和創新實驗室。該中心旨在為企業客戶提供 Hexaware ServiceNow 解決方案套件的實務體驗，展示創新解決方案，推動先導計畫並取得概念驗證驗證。

其他福利

  • Excel 格式的市場預測 (ME) 表
  • 3 個月的分析師支持

目錄

第 1 章 簡介

  • 調查結果
  • 調查前提
  • 研究範圍

第2章調查方法

第3章執行摘要

第4章 市場動態

  • 市場概況
  • 市場促進因素
    • 人工智慧（AI）和雲端管理的採用正在推動業務流程最佳化，最終幫助組織滿足各種功能業務需求。
    • 將管理職能外包給雲端服務供應商和託管服務供應商的趨勢日益成長，預計將推動市場成長。
  • 市場限制
    • 缺乏更多熟練勞動力是市場面臨的一大挑戰。了解客戶需求並選擇最合適的測試方法需要專業知識。
  • 價值鏈/供應鏈分析
  • 波特五力分析
    • 購買者/消費者的議價能力
    • 供應商的議價能力
    • 新進入者的威脅
    • 替代品的威脅
    • 競爭對手之間的競爭強度
  • PESTLE分析

第5章 市場區隔

  • 依交付模式類型
    • 陸上
    • 海上
  • 按組織規模
    • 中小型企業
    • 大型企業
  • 按最終用戶產業
    • 衛生保健
    • BFSI
    • 通訊和 IT
    • 零售
    • 政府
    • 其他最終用戶產業
  • 按地區
    • 北美洲
    • 歐洲
    • 亞太地區
    • 南美洲
    • 中東和非洲

第6章 競爭格局

  • 供應商市場佔有率
  • 合併和收購
  • 公司簡介
    • Capgemini SE
    • Cognizant
    • Hexaware Technologies
    • Testhouse Ltd.
    • Wipro Limited
    • Infosys Limited
    • TATA Consultancy Services Limited
    • QualiTest
    • International Business Machines Corporation（IBM）
    • Accenture Plc

第7章 市場機會與未來趨勢

簡介目錄
Product Code: 67346

The Managed Testing Services Market size is estimated at USD 328.85 billion in 2025, and is expected to reach USD 499.05 billion by 2030, at a CAGR of 8.7% during the forecast period (2025-2030).

Managed Testing Services - Market - IMG1

Customers expect businesses to deliver personalized content and a consistent experience across all channels, so the emphasis on quality assurance and testing is increasing. As companies expand, it becomes more important and difficult to have business applications supporting multiple business units with sufficient maturity and robustness. This contributes to the growth of managed testing services.

Key Highlights

  • Managed Testing Service (MTS) covers all parts of a testing project, including the whole testing process. Before beginning work, the service provider and customer discuss the project's action plan. Managed testing is useful when testing is complicated and needs to be coordinated by more than one party. All of this necessitates the expertise and resources that customers need to gain. Organizations prefer managed testing because it provides predictability, flexibility, and lower costs. Projects become easier to forecast and track when all testing licenses, activities, points of contact, and services are considered simultaneously. This shortens the project's timeline and makes it easier to calculate its costs.
  • However, a significant challenge for the market is the need for more skilled labor. Understanding customer requirements and applying the appropriate testing method necessitated specialized knowledge. This implies an increase in training costs for the companies. For this reason, emerging manufacturers and distributors of IT supplies are performing acquisitions and forming partnerships to replace a physical server with a virtualized environment. This reduced costs by approximately 15% while maintaining 95% uptime.
  • Managed services reduce downtime and duplication and offer customized value-added services like application testing, service catalog development, and expert consulting. Market growth is helped by different teams managing many monitoring tools and infrastructure layers. For instance, BMC recently launched the "BMC Helix ITSM," a centralized, cloud-native, observability-driven, and AIOps-integrated system. This system provides complete visibility into data from IT infrastructure, application performance, network performance, and cloud monitoring tools. Individual and team dashboards are also tailored to the needs of each user.
  • Market growth is driven by the increased use of cloud-based technologies like automation, IoT, blockchain, and cloud computing, as well as operational efficiency improvement by focusing more on core competencies. Also, managed services, which offer secure, custom IT solutions and applications hosting from start to finish, are expected to drive market growth. Moreover, the emergence of the COVID-19 pandemic disrupted business operations and the supply chain. As a result of the abrupt change in business operations and remote working solutions, employees needed access to various work applications on company-owned devices. During and after the COVID-19 pandemic, organizations began to rely more on managed services.
  • Also, managed services involve giving management tasks to a third party so business operations can run more smoothly. The introduction of cloud-based technologies and their proliferation have resulted in managed services. Managed services help businesses improve operational efficiency and lower operating expenses. The growing preference for outsourcing management functions to the cloud and managed service providers is expected to drive market growth over the forecast period.
  • Because of the COVID-19 pandemic, businesses put a lot of emphasis on working from home. The number of companies using cloud services has grown in the last few years. This is because companies wanted to ensure they could keep doing business even when governments put lockdowns in place to stop the spread of the coronavirus. Most companies have already renewed their contracts with managed cloud service providers because they expect enterprise cloud migration to become more common and, in some cases, gain momentum. Furthermore, as part of their efforts to encourage digital transformation, businesses and organizations strongly emphasized adopting the latest technologies, such as machine learning.

Managed Testing Service Market Trends

Healthcare to Witness the Highest Growth

  • The business model for health care is going through a big change toward a system that puts the patient first and focuses on prevention and better care.With the growing need for interoperability, regulatory compliance, and end-user technology (mobile, different OS) compliance, testing healthcare apps now takes a lot of technical skill, a lot of time, and a lot of money.For example, Cigniti, which is based in India, helps hospitals, pharmaceutical companies, healthcare services, clinical labs, diagnostic centers, third-party administrators (TPAs), payers, medical equipment manufacturers, healthcare independent software vendors (ISVs), and research organizations test their healthcare and life sciences software.
  • Citius Tech, based in New Jersey, provides several types of testing for the healthcare business. Some of them are functional testing tests of healthcare workflows across the enterprise, such as IHE and HITSP. Medical Imaging Testing uses test automation tools like MESA, DVTK, and Mirth that are made for medical imaging.They are looking for things like Meaningful Use, HIPAA, FDA, and VA requirements for security and frameworks in the health care industry.Interoperability Testing: Testing conformance to interoperability standards such as HL7, FHIR, DICOM, NCPDP, and CCD/CDA using industry-standard testing tools
  • Microsoft Corp. also said that cloud technologies for healthcare and life sciences are getting better. For example, Azure Health Data Services and updates to Microsoft Cloud for Healthcare are now available to everyone.With the recent purchase of Nuance Communications, Microsoft is in a unique position to help organizations help more people by using trusted AI to solve the most pressing problems. This will change the future of healthcare for everyone.
  • Furthermore, the health industry has undergone a rapid digital transformation over the last two years. Microsoft Cloud released software for healthcare last year to help the industry deal with problems like clinician burnout, giving patients more personalized care, and making it easier for health data to be shared between different systems.
  • Microsoft keeps delivering on its healthcare strategy, which helps improve patient engagement and clinician experiences, improves clinical and operational insights, and makes it easier for health teams to work together. Microsoft Cloud for Healthcare uses cutting-edge solutions from all over the company to make a strong, integrated, and complete cloud service.

North America to Dominate the Market. IT and Telecom Sector Expected to Hold a Significant Market Share

  • North America is the fastest-growing and largest market since many global companies are expanding their footprint in this region.
  • The North American market is expanding due to the changing IT infrastructure landscape, particularly in small and medium-sized enterprises (SMEs), which are increasingly focusing on outsourcing cybersecurity solutions. For instance, KPaul Properties LLC, one of the United States' emerging manufacturers and distributors of IT supplies, partnered with Fujitsu to replace a physical server with a virtualized environment. This reduced the company's costs by about 15% while providing 95% uptime.
  • Due to the high rate of various technological adoptions, increased rate of adoption of the BYOD policy (to make business operations much more comfortable and controllable), and increased need for high-end security due to rapidly growing data volumes in organizations, the IT and telecom sector is a significant market for managed services.
  • The telecom industry has seen growth in recent years, as telecommunication companies face constant pressure to deliver innovative services at lower costs to retain customers in a competitive market. Managed services have become a common demand for operators to address a complex and competitive environment.
  • Furthermore, due to their compelling economic case, most telecom carriers are expected to replace their network hardware with software. Significant factors driving demand for SDN and NFV include shorter time-to-market, lower CAPEX and OPEX, and the creation of new revenue streams. All of these factors are expected to drive the market's growth. Such initiatives are increasing the demand for managed network services.
  • Many SD-WAN-managed service providers in North America distinguish themselves by providing a wide range of security services. For instance, Cato Networks provides a cloud-native platform with NGFW, Secure Web Gateway, Advanced Threat Prevention, Cloud and Mobile Access Protection, and Managed Threat Detection and Response. Colt offers a Layer 7 firewall or a Layer 3/4 stateful firewall with DDoS protection, and CenturyLink offers an Adaptive Network Security suite of security services. For instance, in February 2022, Verizon Business announced the inclusion of VMware to Verizon's Managed WAN Service's global managed Software-Defined Wide Area Network (SD-WAN) service portfolio.

Managed Testing Service Industry Overview

The managed testing services market is fragmented in nature. There are a lot of different companies in the market, both big and small, that offer testing and quality assurance services.The market is led by companies that offer more than one service, like Capgemini, and companies that only offer testing, like Qualitest.

January 2023: Hexaware Technologies, a global technology consulting and solutions firm, announced the opening of a ServiceNow Experience Center and Innovation Lab in Noida, India. The center is intended to provide enterprise customers with hands-on experience with Hexaware's ServiceNow Solution Suite and a venue for demonstrating innovative solutions, driving pilot projects, and accessing proofs of concept.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Deliverables
  • 1.2 Study Assumptions
  • 1.3 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Adopting artificial intelligence (AI) and cloud management is eventually helping organizations meet various functional business requirements while driving business process optimization.
    • 4.2.2 The growing preference for outsourcing management functions to cloud service providers and managed service providers is expected to drive market growth.
  • 4.3 Market Restraints
    • 4.3.1 The market's need for more skilled labor is a significant challenge. Understanding customer requirements and selecting the best testing method required specialized knowledge.
  • 4.4 Value Chain / Supply Chain Analysis
  • 4.5 Porter's Five Forces Analysis
    • 4.5.1 Bargaining Power of Buyers/Consumers
    • 4.5.2 Bargaining Power of Suppliers
    • 4.5.3 Threat of New Entrants
    • 4.5.4 Threat of Substitute Products
    • 4.5.5 Intensity of Competitive Rivalry
  • 4.6 PESTLE Analysis

5 MARKET SEGMENTATION

  • 5.1 Type of Delivery Model
    • 5.1.1 Onshore
    • 5.1.2 Offshore
  • 5.2 Size of Organization
    • 5.2.1 Small & Medium Enterprises
    • 5.2.2 Large Enterprises
  • 5.3 End-user Vertical
    • 5.3.1 Healthcare
    • 5.3.2 BFSI
    • 5.3.3 Telecom and IT
    • 5.3.4 Retail
    • 5.3.5 Government
    • 5.3.6 Other End-user Verticals
  • 5.4 Geography
    • 5.4.1 North America
    • 5.4.2 Europe
    • 5.4.3 Asia-Pacific
    • 5.4.4 South America
    • 5.4.5 Middle East & Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Vendor Market Share
  • 6.2 Mergers & Acquisitions
  • 6.3 Company Profiles
    • 6.3.1 Capgemini SE
    • 6.3.2 Cognizant
    • 6.3.3 Hexaware Technologies
    • 6.3.4 Testhouse Ltd.
    • 6.3.5 Wipro Limited
    • 6.3.6 Infosys Limited
    • 6.3.7 TATA Consultancy Services Limited
    • 6.3.8 QualiTest
    • 6.3.9 International Business Machines Corporation (IBM)
    • 6.3.10 Accenture Plc

7 MARKET OPPORTUNITIES AND FUTURE TRENDS