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市場調查報告書
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1643237

群眾外包測試：市場佔有率分析、行業趨勢和統計、成長預測（2025-2030）

Crowdsourced Testing - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)
出版日期: | 出版商: Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

預計預測期內群眾外包測試市場複合年成長率將達到 10.5%。

群眾外包測試-市場-IMG1

主要亮點

  • 隨後，公司和企業不斷尋找創新的測試和開發方法來發現和管理推動發布經過一致測試和修復的產品的促進因素。群眾外包測試就是疫情期間流行的一種技術。
  • 網路是現代群眾外包平台背後的驅動力。網路為組織制定和宣布議程提供了一種廣播機制，並提供了一個連接人們及其不同想法、技能和知識的網路。根據社群媒體管理平台 Hootsuite 的數據，截至 2021 年，超過 93% 的一般網路用戶活躍在社群媒體上。此外，72% 的美國人使用社群媒體。
  • 在群眾外包測試市場中，由於與 Android 和 iOS 等不同作業系統 (OS) 相容的行動應用程式數量顯著增加，預計行動測試服務平台類型部分將在預測期內實現最高成長率。
  • 群眾外包不僅可以為預先定義的問題提供潛在的解決方案，而且還是獲取外部、非冗餘、特定於問題的知識的寶貴策略。人群產生的廣闊而多樣的觀點也可以挑戰設計師更深入地了解現實世界的問題。儘管存在上述所有因素，但如果沒有結構化和細分化，輸入的數量和種類就會產生負面影響。因為，要清楚掌握和理解以混亂方式呈現的群眾外包知識是相當困難的。
  • 除此之外，對全球資料隱私法規的擔憂、為提高測試效率而進行的人群管理以及對資料安全性和保密性的擔憂也是限制市場成長的一些因素。此外，隨著物聯網的發展，雲端運算用於設備虛擬和對測試人員的支援增加，以及最終用戶對測試服務的需求增加，可能為市場成長提供充足的機會。
  • 群眾外包作為一種新模式，在新冠疫情期間變得更加重要。遠距工作也促進了群眾外包測試，以最大限度地提高測試流程，同時最大限度地減少公司所需的投資。此外，考慮採用遠端 QA、按需 QA 或任何遠端工作模式的企業都在尋求降低成本以消除資本支出並保持因相應封鎖而產生的業務永續營運。

群眾外包測試市場趨勢

大公司主導市場

  • 預計大型企業將在預測期內佔據更大的市場規模，因為它有助於實現高水準的品質保證，加快開發和發布流程，並簡化錯誤處理，這對開發團隊至關重要，有助於提高整個組織的品質和靈活性。
  • 開放式的創新策略早已成為一些大公司的常態。例如，寶潔的Connect+Develop使公司成功與世界各地的創新夥伴完成了2,000多項合作。
  • 此外，IBM 開始在內部嘗試創新，並逐漸發展成為「Innovation Jam」平台。該平台用於與客戶合作，幫助參與者就各種主題提供專業知識和意見。湯森路透內部採用群眾外包方式，利用其 17,000 名技術人員的技能來尋找新的問題解決者並打破部門孤島。
  • 此外，2022 年 8 月，西雅圖新興企業公司 Sofy 籌集了 775 萬美元的新資金，該公司為開發人員和品質保證專業人員提供無程式碼平台來測試行動應用程式。這筆資金將用於開發該平台提供網路和 API 功能以及測試行動應用程式的能力。預計品質保證和測試方面的進步將進一步推動市場成長。
  • 此外，RWS 認為設備、應用程式、人和家庭之間的連接數量正在以驚人的速度成長。 2019年連網設備數量將達到142億台，預計將超過250億台。這需要在測試和開發方面實現重大飛躍並引入新的軟體測試方法。

北美佔據主要市場佔有率

  • 由於群眾外包測試服務供應商迅速採用雲端運算等先進技術部署高效的解決方案，預計北美將在預測期內佔據主要佔有率。北美市場由於供應商的存在而正在成長，尤其是加拿大的供應商。
  • 北美是一個技術中心。這就是為什麼聯邦政府對安全群眾外包測試服務有嚴格的規定。此外，BFSI 等行業必須遵守合規性測試。
  • 像美國QAwerk 這樣的公司專注於測試遊戲、行動和桌面應用程式以及網站。該公司約60%的計劃是長期合作。 QAwerk 合作的行業包括電子商務、新興企業、業務自動化、媒體和娛樂以及資料探勘。
  • 此外，加拿大政府部門聯繫了 QA Consultants，嘗試實現先前失敗的測試的自動化。手動測試工作包括執行不再可行的回歸測試。 QA Consultants 經驗豐富的測試自動化專家開發了用於常規回歸測試的自動化框架和腳本。
  • 此外，由於網路普及率的提高和客戶需求的提高，美國和加拿大等新興經濟體正在迅速採用最新技術，這也被認為是該地區群眾外包測試市場成長的關鍵因素。

群眾外包測驗產業概況

群眾外包測試市場競爭激烈，主要公司包括 Global App Testing、Infosys Limited、Applause App Quality Inc.、test IO Inc. 和 Synack Inc.群眾外包測試公司正在努力降低生產成本。另一方面，他們正嘗試為客戶提供具有更多功能的產品。我們也希望擴大群眾外包測試的應用範圍。

2021 年 5 月，NRI Australia 收購了 Planit。此次收購後，Planit 將繼續以 NRI Australia 品牌營運。此次收購符合 NRI 擴大其能力和全球影響力的策略，也是其 Vision2022 策略的一部分，目的是擴大 NRI 在其他產業領域的基本客群，並加強其在亞太、歐洲和北美的影響力。

2021年2月，Qualitest收購了印度知名獨立品質保證公司QA Infotech。此次收購旨在使新公司能夠提供一流的測試解決方案和擴大交付能力，並更好地服務客戶。此外，此次收購將支援聯合開發先進的測試解決方案，重點關注數位環境中的自動化。

其他福利

  • Excel 格式的市場預測 (ME) 表
  • 3 個月的分析師支持

目錄

第 1 章 簡介

  • 研究假設和市場定義
  • 研究範圍

第2章調查方法

第3章執行摘要

第4章 市場動態

  • 市場概況
  • 市場促進因素
    • 作業系統、裝置和應用程式的數量不斷增加
    • 為改善客戶經驗，對軟體品質保證的需求不斷成長
  • 市場限制
    • 對世界各地資料隱私法規的擔憂
  • 產業吸引力-波特五力分析
    • 新進入者的威脅
    • 買家的議價能力
    • 供應商的議價能力
    • 替代品的威脅
    • 競爭對手之間的競爭強度
  • 產業價值鏈分析
  • 評估 COVID-19 對群眾外包測試市場的影響

第5章 市場區隔

  • 按平台
    • 網路
    • 移動的
  • 按組織規模
    • 中小型企業
    • 大型企業
  • 按行業
    • BFSI
    • 資訊科技/通訊
    • 零售
    • 醫療保健與生命科學
    • 媒體與娛樂
    • 其他行業（電力、旅館、交通運輸）
  • 按地區
    • 北美洲
    • 歐洲
    • 亞太地區
    • 拉丁美洲
    • 中東和非洲

第6章 競爭格局

  • 公司簡介
    • Global App Testing
    • Infosys Limited
    • Applause App Quality Inc.
    • test IO Inc.
    • Synack Inc.
    • Planit Testing
    • Testbirds GmbH
    • Cobalt Labs Inc.
    • Bugcrowd Inc.
    • Crowdsourced Testing SPA
    • Flatworld Solutions
    • Qualitrix Technologies Pvt. Ltd
    • Qualitest Inc.
    • QA InfoTech

第7章投資分析

第 8 章：市場的未來

簡介目錄
Product Code: 70383

The Crowdsourced Testing Market is expected to register a CAGR of 10.5% during the forecast period.

Crowdsourced Testing - Market - IMG1

Key Highlights

  • Subsequently, enterprises and businesses are constantly looking for innovative testing and development methods to manifest and manage the drivers which encourage the release of consistently tested and fixed offerings. One such technique which gained popularity over the pandemic period was crowdsourced testing.
  • The internet is the motor of the modern-day crowdsourcing platform. It provides a broadcast mechanism for organizations to set or announce challenges and a network connecting people and their diverse ideas, skill sets, and knowledge. According to the social media management platform Hootsuite, as of 2021, over 93% of regular internet users were active on social media. Furthermore, 72% of Americans use social media.
  • In the Crowdsourced Testing Market, mobile testing services under the platform type segment are expected to record the highest growth rate during the forecast period, as there has been a massive increase in the number of mobile-based applications suiting different Operating Systems (OS), such as Android and iOS.
  • Besides generating potential solutions to pre-defined problems, crowdsourcing is a valuable strategy to access external, non-redundant, and problem-specific knowledge. The vastness and variety of perspectives generated by the crowd can also encourage designers to increase their understanding of the actual problem. Despite all these factors, the number and diversity of inputs without any structuring or segmentation could be negative, since it is considerably challenging to develop a clear picture and good understanding of haphazardly presented crowdsourced knowledge.
  • Apart from that, concerns over data privacy regulations across the globe, managing the crowd to achieve efficiency in testing, and concerns over data security and confidentiality are some factors restraining market growth. In addition, adopting cloud computing to enhance device virtualization and tester support and the development of IoT to increase the need for end-user testing services will provide adequate opportunities for market growth.
  • Crowdsourcing as an emerging model became more relevant through the COVID-19 pandemic. Remote work also encouraged crowdsource testing to maximize the testing process while minimizing the necessary investment for companies. Further, customers are looking at adopting remote QA, on-demand QA, or any remote working model with enterprises looking to cut costs to remove CAPEX and maintain business continuity through respective lockdowns.

Crowdsourced Testing Market Trends

Large Enterprises to Constitute a Significant Market Size

  • Large enterprises are expected to hold a more extensive market size during the forecast period, as it helps them in attaining high-level of quality assurance, fasten development and release process, and streamline bug handling, which is critical to their development teams and helps in enhancing the overall organization's quality and agility.
  • Open strategies for innovation have long been the standard for some large businesses. For instance, P&G's 'Connect + Develop' enabled the company to establish more than 2,000 successful agreements with innovation partners worldwide.
  • Further, IBM started an internal innovation experiment that evolved into its 'InnovationJam' platform, which it uses to work with clients, helping participants to 'jam' by contributing their expertise and opinions on various topics. Thomson Reuters uses crowdsourcing internally to tap into the skills of its 17,000 technologists, finding new problem solvers and breaking down department silos.
  • Further, in August 2022, Sofy, a Seattle startup that delivers a no-code platform for developers and quality assurance professionals to test their mobile apps, raised USD 7.75 million in new funding. The funds would be used to develop the platform's capabilities to serve web and API functions and test mobile apps. Such advancements in QA and testing will fuel market growth even further.
  • Moreover, RWS claimed that the number of connections between devices, apps, people, and their homes is increasing at an alarming rate. There were 14.2 billion connected devices in 2019, which was expected to exceed 25 billion. This necessitates significant leaps in testing and development and the introduction of new software testing methodologies.

North America to hold Significant Market Share

  • America is expected to hold a significant share during the forecast period, owing to the quick adoption of advanced technologies, such as the cloud, helping crowdsourced testing service providers implement efficient solutions. The market in North America is growing due to the presence of vendors, particularly in Canada.
  • North America is a technology hub. Therefore, the federal government has strict rules regarding security crowdsource testing services. Furthermore, it is compulsory for industries, such as BFSI, to adhere to compliance testing.
  • With a presence in the US, companies like QAwerk focus on testing games, mobile and desktop applications, and websites. About 60% of the company's projects fall under the long-term collaboration. The industries that QAwerk works with are e-government, e-commerce, startups, business automation, media and entertainment, and data mining.
  • Furthermore, a ministry of the Canadian government contacted QA Consultants to attempt test automation that had previously failed. The manual test effort involved regression test execution that was no longer viable. QA Consultants' skilled test automation experts developed both an automation framework and scripts for use in their regular regression testing.
  • Moreover, the presence of developed economies, such as the United States and Canada, which are rapidly implementing the latest technologies due to increased internet penetration and improving customer demand, is also considered to be a key factor for the growth of the crowdsourced testing market in the region.

Crowdsourced Testing Industry Overview

The Crowdsourced Testing Market is moderately competitive and consists of several major players, such as Global App Testing, Infosys Limited, Applause App Quality Inc., test IO Inc., and Synack Inc. Crowdsourced testing companies are dedicated to decreasing their manufacturing costs. On the other hand, they try to give more equipped products to customers. Besides, they seek to broaden the applications of crowdsourced testing.

In May 2021, NRI Australia acquired Planit. With this acquisition, Planit continues to operate under NRI Australia's brand. The acquisition was consistent with NRI's strategy to broaden its capability and global footprint as part of its "Vision2022" strategy, with an aim to expand NRI's client base in other industrial sectors and strengthen its presence in the Asia-Pacific, Europe, and North America.

In February 2021, Qualitest acquired QA Infotech, a well-known independent quality assurance firm in India. This acquisition aimed to enable the newly formed organization to better serve its customers by delivering best-in-class testing solutions and expanding delivery capacity. Furthermore, the acquisition would aid in the co-development of advanced testing solutions with a distinct emphasis on automation in a digital environment.

Additional Benefits:

  • The market estimate (ME) sheet in Excel format
  • 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 Study Assumptions and Market Definition
  • 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET DYNAMICS

  • 4.1 Market Overview
  • 4.2 Market Drivers
    • 4.2.1 Rise in the Number of Operating Systems, Devices, and Applications
    • 4.2.2 Demand for Scaling Quality Assurance of Software to Magnify Customer Experience
  • 4.3 Market Restraints
    • 4.3.1 Concerns Over Data Privacy Regulations Over the Globe
  • 4.4 Industry Attractiveness - Porter's Five Forces Analysis
    • 4.4.1 Threat of New Entrants
    • 4.4.2 Bargaining Power of Buyers
    • 4.4.3 Bargaining Power of Suppliers
    • 4.4.4 Threat of Substitute Products
    • 4.4.5 Intensity of Competitive Rivalry
  • 4.5 Industry Value Chain Analysis
  • 4.6 Assessment of the Impact of COVID-19 on the Crowdsourced Testing Market

5 MARKET SEGMENTATION

  • 5.1 By Platform
    • 5.1.1 Web
    • 5.1.2 Mobile
  • 5.2 By Organization Size
    • 5.2.1 Small & Medium-Sized Enterprises (SMEs)
    • 5.2.2 Large Enterprises
  • 5.3 By End-user Vertical
    • 5.3.1 BFSI
    • 5.3.2 IT and Telecom
    • 5.3.3 Retail
    • 5.3.4 Healthcare & Life Sciences
    • 5.3.5 Media & Entertainment
    • 5.3.6 Other End-user Verticals (Power, Hospitality, and Transportation)
  • 5.4 By Geography
    • 5.4.1 North America
    • 5.4.2 Europe
    • 5.4.3 Asia-Pacific
    • 5.4.4 Latin America
    • 5.4.5 Middle East and Africa

6 COMPETITIVE LANDSCAPE

  • 6.1 Company Profiles
    • 6.1.1 Global App Testing
    • 6.1.2 Infosys Limited
    • 6.1.3 Applause App Quality Inc.
    • 6.1.4 test IO Inc.
    • 6.1.5 Synack Inc.
    • 6.1.6 Planit Testing
    • 6.1.7 Testbirds GmbH
    • 6.1.8 Cobalt Labs Inc.
    • 6.1.9 Bugcrowd Inc.
    • 6.1.10 Crowdsourced Testing SPA
    • 6.1.11 Flatworld Solutions
    • 6.1.12 Qualitrix Technologies Pvt. Ltd
    • 6.1.13 Qualitest Inc.
    • 6.1.14 QA InfoTech

7 INVESTMENT ANALYSIS

8 FUTURE OF THE MARKET