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1651028

通訊雲端：市場佔有率分析、產業趨勢與統計、成長預測（2025-2030 年）

Telecom Cloud - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2025 - 2030)

出版日期: 2025年02月03日 | 出版商:

Mordor Intelligence | 英文 120 Pages | 商品交期: 2-3個工作天內

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簡介目錄

預計 2025 年通訊雲端市場規模為 577.8 億美元，到 2030 年將達到 1,254 億美元，預測期內（2025-2030 年）的複合年成長率為 16.76%。

雲端技術的最新趨勢使通訊業者能夠遷移到網際網路，從而無需昂貴的硬體來維持與世界其他地區的連接。

主要亮點

雲端原生技術、網路功能虛擬和軟體定義網路結合所創建的分散式運算網路稱為通訊雲端。由於網路和運算資源分佈在多個位置和雲端，因此自動化和編配至關重要。這項發展是部署虛擬、可程式化和人工智慧的網路架構。採用改變網路架構的尖端雲端業務策略是另一個方面。全球通訊雲端趨勢包括網路和行動裝置的日益普及，以及各類業務的快速數位轉型。
資訊和通訊技術的進步正在為世界各地的商業營運帶來重大變化。各國政府和公共企業都依賴關鍵資訊基礎設施服務。此外，越來越多的企業開始採用雲端服務來滿足其業務營運日益成長的需求。
預計對Over-The-Top成長、營運和管理成本降低以及企業對通訊雲端認知度不斷提高將推動市場成長。
隨著對經濟高效、方便用戶使用、基於瀏覽器的通訊解決方案的需求不斷成長，許多知名供應商都在尋求在北美推出垂直特定的 WebRTC 解決方案和服務，這有望推動市場成長。然而，網路威脅風險對市場成長構成了重大挑戰，因為針對通訊業者的網路攻擊可能會擾亂電話和網路消費者的服務、癱瘓企業並停止政府業務。
新冠疫情迫使電訊業進入變革時期期，以適應新技術和雲端模式。越來越多的人在家工作、獲取家庭教育資源以及觀看串流影片娛樂。因此，通訊業的語音、資料和寬頻服務呈現爆炸性成長也就不足為奇了。

通訊雲端市場的趨勢

可望主導通訊雲端市場的解決方案

解決方案領域包括網路功能虛擬、整合通訊和協作以及內容交付網路等選項。網路和行動裝置的日益普及推動了該解決方案的採用。因此，組織越來越需要利用新技術來提高業務效率和組織敏捷性。企業使用的應用程式包括語音郵件、電子郵件、IM（即時通訊）、統一通訊、語音、網路、視訊會議、文件共用、白板和社交網路。
市場上提供的解決方案包括整合通訊、協作和內容交付網路。這主要是由於網路和行動裝置的普及率不斷提高。因此，越來越多的企業意識到需要利用先進技術來提高業務敏捷性和業務效率。
這些企業部署了廣泛的通訊和協作應用程式，包括電話、電子郵件、語音郵件、統一通訊、即時通訊(IM)、狀態、音訊、網路、視訊會議、文件共用、白板、行動和社交網路。
此外，線上用戶對媒體和豐富影片內容的需求呈指數級成長，再加上各行業終端用戶組織數位化的趨勢，也推動了對內容傳遞網路解決方案的需求。

北美將佔據通訊雲端市場的很大佔有率

在北美，擁有技術力員工的大公司持續提供創新技術並實現了強勁的滲透力。美國和加拿大對混合通訊雲的採用正在增加，整合了公共雲端領域一流的資料分析和人工智慧，以預測和滿足消費者的需求和偏好。企業也使用雲端來消除孤立的資料庫，統一客戶資料，提供引人入勝的全通路客戶體驗，並獲得對客戶的全方位視圖。
IT消費化也與行動性的蓬勃發展以及行動小工具的發展有關。此外，由於對方便用戶使用且經濟的基於瀏覽器的通訊解決方案的需求不斷成長，一些知名製造商正在探索在北美提供特定產業的WebRTC 解決方案和服務的可能性。間接地，這有望加速市場成長。
此外，該地區的主導地位還可歸因於近年來流動性的不斷增加以及 IT 消費化導致的智慧行動裝置的爆炸性成長。此外，隨著對經濟高效、方便用戶使用、基於瀏覽器的通訊解決方案的需求不斷成長，許多知名供應商都在尋求在北美推出垂直特定的 WebRTC 解決方案和服務，這有望間接促進市場成長。
近日，在今年MWC拉斯維加斯展會上，許多全新的通訊解決方案亮相，面向企業、雲端、服務供應商甚至家庭。以下是北美最重要的連結性活動中展出的五種新鮮產品和服務。
COVID-19 創造了一個新的轉折點，要求整個地區的電信營運商大幅加快向雲端的遷移，作為其數位轉型的基礎，以建立持續的衛生、通訊業者所需的彈性、新曲折點和產品以及結構性成本節約。

通訊雲端產業概覽

主要參與者包括 AT&T Inc.、BT Group PLC、Verizon Communications Inc.、Level 3 Communications Inc.、Telefonaktiebolaget LM Ericsson、Deutsche Telekom 和 NTT Communications Corporation。這些參與者擴大參與併購和產品推出，以開發和向市場推出新技術和新產品。因此，市場集中度可能很高。

2022 年 9 月－Wind River 和戴爾科技聯手為通訊徹底改變雲端部署。戴爾與 Wind River 共同設計的首個上市解決方案將有助於加速開放式雲端原生網路技術的採用。
2022 年 5 月-諾基亞宣布發布其雲端原生 IMS Voice Core 產品，以協助通訊服務供應商(CSP) 提高營運敏捷性、簡化網路營運並降低網路管理成本。

其他福利：

Excel 格式的市場預測 (ME) 表
3 個月的分析師支持

按類型
- 解決方案
  - 整合通訊與協作
  - 內容傳遞網路
  - 其他解決方案
- 服務
  - 主機代管服務
  - 網路服務
  - 專業服務
  - 託管服務
- 其他類型
按應用
- 計費和配置
- 交通管理
- 其他應用
透過雲端平台
- Software-as-a-Service
- Infrastructure-as-a-Service
- Platform-as-a-Service
按最終用戶
- BFSI
- 零售
- 製造業
- 運輸和配送
- 衛生保健
- 政府
- 媒體與娛樂
- 其他最終用戶
按地區
- 北美洲
  - 美國
  - 加拿大
- 歐洲
  - 德國
  - 英國
  - 法國
  - 義大利
  - 其他歐洲國家
- 亞太地區
  - 印度
  - 中國
  - 日本
  - 其他亞太地區
- 世界其他地區

第8章競爭格局

公司簡介
- AT&T Inc.
- BT Group PLC
- Verizon Communications Inc.
- Telstra Corporation Ltd
- Telefonaktiebolaget LM Ericsson
- Deutsche Telekom
- NTT Communications Corporation
- CenturyLink Inc
- Singapore Telecommunications Limited
- China Telecommunications Corporation
- Telus Corporation
- Swisscom AG

第9章投資分析

第10章市場機會與未來趨勢

簡介目錄

Product Code: 50363

The Telecom Cloud Market size is estimated at USD 57.78 billion in 2025, and is expected to reach USD 125.40 billion by 2030, at a CAGR of 16.76% during the forecast period (2025-2030).

The latest trend of cloud technology has enabled telecommunication organizations to migrate to the internet, where there is no longer the need to have costly hardware for businesses to stay connected to the rest of the world.

Key Highlights

A distributed computing network that combines cloud-native technologies, network function virtualization and software-defined networking is known as the "telecommunication cloud." Since network and computing resources are dispersed across several locations and clouds, automation and orchestration are crucial. This development is the deployment of a virtualized, programmable, and artificially intelligent network architecture. Adopting cutting-edge cloud business tactics that modify network architecture is another aspect. Some global telecom cloud trends include rising internet and mobile device adoption and the quick digital transformation of various businesses.
The advancements in information and communications technology have brought remarkable changes in global business operations. Various government and public enterprises are dependent on critical information infrastructure services. Also, organizations are now showing more interest in cloud services to meet the growing demand from business operations.
The increasing demand for over-the-top cloud services, lower operational and administrative costs, and growing awareness about telecom cloud among enterprises are expected to boost the market's growth.
With the rising demand for cost-effective and user-friendly browser-based communication solutions, many notable vendors are looking to introduce vertical-specific WebRTC solutions and services in North America, which is expected to boost the market's growth. However, the risk of cyber threats poses a significant challenge to market growth, as cyber attacks on telecommunication operators can disrupt services for phone and internet consumers, cripple businesses, and shut down government operations.
Due to the Covid-19 pandemic, the telecom industry is experiencing a transformational period of advancement to adjust to new technologies and cloud patterns. With an increasing number of people working from home, obtaining educational resources for homeschooling and streaming video entertainment is rising. Given this, the telco industry is naturally seeing spikes in voice, data, and broadband services.

Telecom Cloud Market Trends

Solution Expected To Dominate the Telecom Cloud Market

The solution area includes options for network function virtualization, unified communication and collaboration, and content delivery networks. The growing use of the internet and mobile devices is driving the acceptance of solutions. As a result, organizations need to leverage new technology more and more to improve operational efficiency and organizational agility. Applications used by businesses include voicemail, email, IM (instant messaging), unified messaging, audio, web, and video conferencing, file sharing, whiteboarding, social networking, and more.
The solution offerings in the market include unified communication and collaboration, a content delivery network, and other solutions. This is majorly owing to the increasing internet and mobile device penetration. With this, businesses increasingly acknowledge the need to leverage advanced technologies to improve business agility and gain operational efficiencies.
They are deploying a broad array of communications and collaboration applications, including telephone, email, voice mail, unified messaging, instant messaging (IM) and presence, audio, web, and video conferencing, file sharing and whiteboarding, mobility, social networking, and more.
Additionally, the exponentially rising media content and demand for rich video content among the increasing online users, along with the trend of digitization among organizations across end-user verticals, spurs the need for content delivery network solutions.

North America Holds the Major Share in the Telecom Cloud Market

North America witnessed a huge penetration from large enterprises with technically-skilled employees, providing continuous innovative technologies. In the U.S. and Canada, there is an increase in the use of hybrid telco cloud installations, which enables the integration of best-in-class data analytics and artificial intelligence available in the public cloud sector to anticipate and meet the needs and preferences of consumers. The businesses also use the cloud to get rid of silo databases, combine customer data, offer an engaging Omni channel customer experience, and develop a 360-degree view of the customer.
The consumerization of IT, which is also to blame for this region's dominance, may be linked to the current boom in mobility and the development of intelligent mobile gadgets. In addition, several well-known manufacturers are looking into the possibilities of providing industry-specific WebRTC solutions and services in North America in response to the growing need for browser-based communication solutions that are user-friendly and economical. Indirectly, this is anticipated to accelerate market growth.
Further, the dominance of this region can be attributed to the recent increase in mobility and the explosion of smart mobile devices due to the consumerization of IT. Moreover, with the rising demand for cost-effective and user-friendly browser-based communication solutions, many notable vendors are looking to introduce vertical-specific WebRTC solutions and services in North America, which is indirectly expected to boost the market's growth.
Recently, A wide range of brand-new telecommunications solutions aimed at businesses, cloud and service providers, and even homes were displayed at MWC Las Vegas this year. Here is a selection of five fresh goods and services displayed at North America's most important connectivity event.
COVID-19 has created a new inflection point that requires every regional telecom provider to dramatically accelerate the move to the cloud as a foundation for digital transformation to build the resilience, new experiences and products, and structural cost reduction that the ongoing health, economic, and societal crisis demands.

Telecom Cloud Industry Overview

The major players include AT&T Inc., BT Group PLC, Verizon Communications Inc., Level 3 Communications Inc., Telefonaktiebolaget L.M. Ericsson, Deutsche Telekom, and NTT Communications Corporation. These players are increasingly undertaking mergers and acquisitions and product launches to develop and introduce new technologies and products in the market. Hence, the market concentration will be high.

September 2022 - Wind River and Dell Technologies have cooperated to revolutionize telecom cloud installations. The market-first co-engineered Dell solution with Wind River will aid in accelerating the adoption of open, cloud-native network technologies.
May 2022 - The cloud-native IMS Voice Core product, which Nokia announced the release, will aid CSPs (Communication Service Providers) in enhancing operational agility, streamlining network operations, and lowering the cost of managing their networks.

Additional Benefits:

The market estimate (ME) sheet in Excel format
3 months of analyst support

1 INTRODUCTION

1.1 Market Definition and Scope
1.2 Study Assumptions

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET INSIGHTS

4.1 Market Overview
4.2 Industry Stakeholder Analysis
4.3 Industry Attractiveness - Porter's Five Forces Analysis
- 4.3.1 Bargaining Power of Suppliers
- 4.3.2 Bargaining Power of Consumers
- 4.3.3 Threat of New Entrants
- 4.3.4 Threat of Substitute Products
- 4.3.5 Intensity of Competitive Rivalry

5 MARKET DYNAMICS

5.1 Market Drivers
- 5.1.1 Increasing Adoption of Hybrid Cloud in Telecom
- 5.1.2 Lower Operational and Administration Costs
5.2 Market Challenges
- 5.2.1 Risk of Security Breaches
5.3 Impact of Covid-19 in Global Telecom Cloud Market

6 KEY TECHNOLOGY INVESTMENTS

6.1 Cloud Technology
6.2 Artificial Intelligence
6.3 Cyber Security
6.4 Digital Services

7 MARKET SEGMENTATION

7.1 Type
- 7.1.1 Solution
  - 7.1.1.1 Unified Communication and Collaboration
  - 7.1.1.2 Content Delivery Network
  - 7.1.1.3 Other Solutions
- 7.1.2 Service
  - 7.1.2.1 Colocation Services
  - 7.1.2.2 Network Services
  - 7.1.2.3 Professional Services
  - 7.1.2.4 Managed Services
- 7.1.3 Other Types
7.2 Application
- 7.2.1 Billing and Provisioning
- 7.2.2 Traffic Management
- 7.2.3 Other Applications
7.3 Cloud Platform
- 7.3.1 Software-as-a-Service
- 7.3.2 Infrastructure-as-a-Service
- 7.3.3 Platform-as-a-Service
7.4 End User
- 7.4.1 BFSI
- 7.4.2 Retail
- 7.4.3 Manufacturing
- 7.4.4 Transportation and Distribution
- 7.4.5 Healthcare
- 7.4.6 Government
- 7.4.7 Media and Entertainment
- 7.4.8 Other End Users
7.5 Geography
- 7.5.1 North America
  - 7.5.1.1 US
  - 7.5.1.2 Canada
- 7.5.2 Europe
  - 7.5.2.1 Germany
  - 7.5.2.2 UK
  - 7.5.2.3 France
  - 7.5.2.4 Italy
  - 7.5.2.5 Rest of Europe
- 7.5.3 Asia Pacific
  - 7.5.3.1 India
  - 7.5.3.2 China
  - 7.5.3.3 Japan
  - 7.5.3.4 Rest of Asia-Pacific
- 7.5.4 Rest of the World

8 COMPETITIVE LANDSCAPE

8.1 Company Profiles
- 8.1.1 AT&T Inc.
- 8.1.2 BT Group PLC
- 8.1.3 Verizon Communications Inc.
- 8.1.4 Telstra Corporation Ltd
- 8.1.5 Telefonaktiebolaget LM Ericsson
- 8.1.6 Deutsche Telekom
- 8.1.7 NTT Communications Corporation
- 8.1.8 CenturyLink Inc
- 8.1.9 Singapore Telecommunications Limited
- 8.1.10 China Telecommunications Corporation
- 8.1.11 Telus Corporation
- 8.1.12 Swisscom AG