複雜資費分析 - 客戶資訊系統與時間及複雜資費結構分析：全球市場分析與預測（2023-2032）

Complex Rate Analytics - Customer Information Systems and Time-of-Use and Complex Rate Analytics: Global Market Analysis and Forecasts, 2023-2032

出版日期: 2024年04月24日 | 出版商:

Guidehouse Insights | 英文 40 Pages; 31 Tables, Charts & Figures | 訂單完成後即時交付

價格

簡介目錄圖表

隨著人們越來越認識到這是一種最佳實踐，分時定價正變得越來越普遍並成為強大的推動力。包括美國在內的一些國家正在同時轉向更複雜的關稅結構，以有效利用先進計量基礎設施的優勢，並為公用事業和客戶提供多方面的價值。從尖峰需求管理和分散式能源（DER）優化到能源價格承受能力和客戶滿意度，新的先進費率結構正在幫助公用事業公司應對當今和未來的挑戰提供邏輯機制。

現有的客戶服務提供者正在提高計費、建模和管理基本使用時間 (TOU) 和淨計量定價結構的能力，但他們也在增強計費、建模和管理基本時間的能力。使用量(TOU) 和淨計量定價結構，但不需要複雜的定價設計、影子計費或自動化，使用傳統系統處理計費的能力與提供超個性化定價指導的能力之間仍然存在巨大差距。用於 TOU 建議、DER 程序註冊和計費支援的複雜費率引擎和高級聚合方法提供了旨在擴展能源分析這一新領域的新軟體功能。

本報告分析了能源產業的全球 IT/OT 軟體和服務市場，並為全球能源（北美、歐洲、亞太地區、拉丁美洲、中東和非洲）提供 IT/OT/數據分析解決方案。市場促進和抑制因素。我們也預測了整體市場規模（2023-2032）的趨勢以及按地區和技術劃分的詳細趨勢。

簡介
市場驅動因素
- 複雜的費用結構激增
- 傳統 CIS（客戶資訊系統）的局限性
- 高峰需求管理
- 客戶滿意度
- 能源負擔能力
- 評估設計複雜性
- 網格互動 DER
- 聯絡中心效率低下
- 以客戶為中心的監管的演變
市場壁壘
- 缺乏教育和意識
- 監理結構
- 雲端安全
- 缺乏實用程式控制

第3章產業價值鏈

競爭狀況
- 複雜定價結構的分析
- 企業導向的 CIS
- HEM（家庭能源管理）
商業模式的演變
- 端到端定價參與
- CIS 增強功能
- 軟體定價模型
- 雲端和 SaaS

第4章市場預測

預測方法
市場預測
- 北美
- 歐洲
- 亞太地區
- 拉丁美洲
- 中東/非洲

第 5 章結論/建議

第 6 章首字母縮寫詞和縮寫詞列表

第 7 章目錄

第 8 章圖表

第九章研究範圍

第10章資料來源、研究方法及註

簡介目錄圖表

Product Code: MF-CRAN-24

Time-varying pricing is becoming more widespread and a powerful driver due to the growing perception that it is a best practice. Multiple countries, including the US, are seeing a simultaneous shift toward more complex rate structures that effectively leverage the benefits of advanced metering infrastructure to deliver multi-pronged value streams for utilities and customers alike. From peak demand management and distributed energy resource (DER) optimization to energy affordability and customer satisfaction, new and advanced rate structures offer a logical mechanism for utilities to address the challenges of today and tomorrow.

While established customer care providers have enhanced their abilities to bill, model, and manage basic time-of-use (TOU) and net metering rate structures, significant gaps remain in legacy systems' ability to support complex rate design, shadow billing, automated billing, and hyper-personalized rate coaching and education. Complex rate engines and advanced disaggregation methods employed for TOU recommendations, DER program enrollment, and billing support offer a glimpse into new software capabilities that aim to scale this emerging field of energy analytics.

This Guidehouse Insights report examines the global marketplace for energy IT and OT software and services. It outlines the drivers and barriers behind the growing market for energy IT, OT, and data analytics solutions for five global markets: North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. It provides details on market sizing for the forecast period from 2023 through 2032, segmented by global region and technology segment.

1. Executive Summary

1.1 Introduction
1.2 Report Scope
1.3 Global Forecast

2. Market Trends

2.1 Introduction
2.2 Market Drivers
- 2.2.1 Proliferation of Complex Rates
- 2.2.2 Legacy CIS Limitations
- 2.2.3 Peak Demand Management
- 2.2.4 Customer Satisfaction
- 2.2.5 Energy Affordability
- 2.2.6 Rate Design Complexities
- 2.2.7 Grid-Interactive DER
- 2.2.8 Contact Center Inefficiencies
- 2.2.9 Customer-Centric Regulatory Evolutions
2.3 Market Barriers
- 2.3.1 Lack of Education and Awareness
- 2.3.2 Regulatory Structures
- 2.3.3 Cloud Security
- 2.3.4 Lack of Utility Control

3. Industry Value Chain

3.1 Competitive Landscape
- 3.1.1 Complex Rate and Tariff Analytics
- 3.1.2 Enterprise CIS
- 3.1.3 HEM
3.2 Business Model Evolution
- 3.2.1 End-to-End Rates Engagement
- 3.2.2 CIS Enhancements
- 3.2.3 Software Pricing Models
- 3.2.4 Cloud and SaaS

4. Market Forecasts

4.1 Forecast Methodology
4.2 Market Forecast
- 4.2.1 North America
- 4.2.2 Europe
- 4.2.3 Asia Pacific
- 4.2.4 Latin America
- 4.2.5 Middle East & Africa