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全球系統整合服務市場 2023-2030Global System Integration Services Market 2023-2030 |
全球系統整合服務市場預計在預測期內(2023-2030年)CAGR為8.7%。系統整合服務將企業 IT 環境的實體和虛擬元件組合成一個單一的、有凝聚力的系統。實體組件包括伺服器、網路和硬體,而虛擬組件包括軟體應用程式、雲端服務和資料庫。企業擴大採用數位轉型措施來改善營運、增強客戶體驗並獲得競爭優勢。這些舉措通常需要整合多個 IT 系統和應用程式,這可能是一項複雜且具有課題性的任務。系統整合商可以幫助企業制定和實施數位轉型策略,並整合必要的IT系統和應用程式。
2023年10月,全球專業服務公司埃森哲宣布將協助零售藥局和醫療保健服務公司CVS Health加速數位轉型。埃森哲將協助 CVS Health 利用數位技術提供個人化推薦、簡化結帳流程並提供更便利的服務,進而改善客戶體驗。埃森哲將利用數位技術實現流程自動化、最佳化供應鏈管理並提高員工生產力,幫助 CVS Health 改善營運。埃森哲將幫助 CVS Health 透過使用數位技術收集和分析資料、識別新的客戶需求並開發新的解決方案來開發新產品和服務。
Global System Integration Services Market Size, Share & Trends Analysis Report by Service Type (Application Integration Services, Enterprise Application Integration (EAI), Infrastructure Integration Services, and Consulting Services), and by Industry Vertical (BFSI, Retail and E-commerce, Healthcare, Manufacturing, IT and Telecommunication, and Others(Transport, Energy, Logistics, Utilities)), Forecast Period (2023-2030)
The global System Integration Services market is anticipated to grow at a CAGR of 8.7% during the forecast period (2023-2030). System integration services combine physical and virtual components of a business's IT environment into a single, cohesive system. Physical components include servers, networks, and hardware, while virtual components include software applications, cloud services, and databases. Businesses are increasingly adopting digital transformation initiatives to improve their operations, enhance customer experiences, and gain a competitive advantage. These initiatives often require the integration of multiple IT systems and applications, which can be a complex and challenging task. System integrators can help businesses to develop and implement digital transformation strategies and integrate the necessary IT systems and applications.
In October 2023, Accenture, a global professional services company, announced that it would be helping CVS Health, a retail pharmacy and healthcare services company, to accelerate its digital transformation. Accenture will help CVS Health improve its customer experience by using digital technologies to provide personalized recommendations, streamline the checkout process, and offer more convenient services. Accenture will help CVS Health improve its operations by using digital technologies to automate processes, optimize supply chain management, and improve employee productivity. Accenture will help CVS Health develop new products and services by using digital technologies to collect and analyze data, identify new customer needs, and develop new solutions.
The global System Integration Services market is segmented on the service type and industry verticals. Based on the service type, the market is sub-segmented into application integration services, enterprise application integration (EAI), infrastructure integration services, and consulting services. Further, based on industry verticals, the market is sub-segmented into BFSI, retail and e-commerce, healthcare, manufacturing, IT and telecommunication, and others(transport, energy, logistics, utilities).
Among the service types, the infrastructure integration services sub-segment is expected to hold a considerable share of the global system integration services market. This is because businesses increasingly invest in upgrading and expanding their IT infrastructure to support their digital transformation initiatives. This includes migrating to the cloud, adopting new technologies such as artificial intelligence (AI) and machine learning (ML), and expanding their data centers. The infrastructure integration services segment is also benefiting from the increasing demand for managed services. Businesses are increasingly outsourcing the management of their IT infrastructure to system integrators, as this can help them reduce costs, improve efficiency, and gain access to specialized expertise.
The global System Integration Services market is further segmented based on geography including North America (the US, and Canada), Europe (UK, Italy, Spain, Germany, France, and the Rest of Europe), Asia-Pacific (India, China, Japan, South Korea, and Rest of Asia), and the Rest of the World (the Middle East & Africa, and Latin America. Among these, North America is anticipated to hold a prominent share of the global market. North America is home to a significant number of Fortune 500 companies and global enterprises, many of which have complex IT infrastructures that require expert integration services. These companies are willing to invest in system integration to ensure the smooth operation and optimization of their IT systems.
Among all regions, the European region is anticipated to grow at a considerable CAGR over the forecast period. European businesses are still operating on outdated IT infrastructure, which can hinder their ability to compete and adapt to changing business needs. This creates a strong demand for system integration services to modernize and upgrade IT infrastructure to support digital transformation initiatives. Cybersecurity is becoming a top priority for European businesses as they face increasing cyber threats. System integrators can help businesses assess their cybersecurity risks, implement robust cybersecurity solutions, and respond to cyberattacks effectively.
European businesses are increasingly outsourcing their IT services to system integrators to benefit from their expertise, resources, and economies of scale. This trend is further driving the growth of the system integration services market in Europe. European businesses are increasingly recognizing the value of data-driven decision-making. System integrators can help businesses integrate their data sources, analyze data, and extract insights to support informed decision-making processes. European businesses are placing a greater emphasis on enhancing customer experiences and engagement through digital channels. System integrators can help businesses implement and integrate technologies that enable seamless customer interactions and personalized experiences.
The major companies serving the System Integration Services market include Accenture PLC, Capgemini Services SAS, Cognizant Technology Solutions Corp., IBM, Tata Consultancy Services (TCS), and others. The market players are considerably contributing to the market growth by adopting various strategies including mergers and acquisitions, partnerships, collaborations, funding, and new product launches, to stay competitive in the market. For instance, in July 2022, NEC expanded its Global Solutions Delivery Capacity with the Acquisition of Aspire Technology, a Network Solutions and System Integration Company.