Product Code: PM3478
The global appointment scheduling software market size is expected to reach USD 685.75 million by 2032, according to a new study by Polaris Market Research. The report "Appointment Scheduling Software Market Share, Size, Trends, Industry Analysis Report, By Type (Web Based, Mobile App, SaaS, and Others); By Organization Size; By End-User; By Region; Segment Forecast, 2023-2032" gives a detailed insight into current market dynamics and provides analysis on future market growth.
With the drastic increase in technology penetration across the globe, many businesses are getting more focused on how their operations are carried and are being performed along with the rising prevalence of remote working of employees that led to focus shift towards the cloud-based systems and also client management systems, which is fueling the global market demand and growth. Moreover, the growing focus of major players on developing technology-enabled solutions with advanced capabilities and new features that will enable companies to expand their revenue streams and gain competitive edge, is creating lucrative growth opportunities. For instance, in April 2023, Web.com, unveiled a new online appointment scheduling platform to their list of website development offerings, which is likely to streamline the process for their customers to conveniently book more business form their website.
AI technology is being increasingly integrated into appointment scheduling software over the recent years, as AI-powered scheduling algorithms can automatically find the best time slots for appointments based on factors such as availability and preferences. Additionally, AI-powered chatbots are being used to handle appointment scheduling and other tasks, providing a more efficient and personalized user experience, which creates huge growth potential for the market.
Many appointment scheduling software solutions now offer customizable interfaces and branding options, allowing businesses to create a personalized booking experience for their customers, which helps businesses stand out and enhances their brand image. Despite, several companies operating in the market have started focusing on deploying advanced analytics and reporting capabilities into their product offerings, allowing businesses to track their appointment data and make data-driven decisions.
Appointment Scheduling Software Market Report Highlights
Web based segment accounted for over major global market share in 2022, on account of its numerous beneficial capabilities and rising popularity as an effective way to manage appointments
Large enterprises segment held the significant share in 2022, which is mainly driven by growing adoption of advanced and integrated software solutions to manage client appointments
Healthcare segment is expected to register steady growth rate during the study period, mainly due to rapid development of healthcare infrastructure and rising number of m-health apps being launches globally
North America region dominated the market with substantial share in 2022, owing to quick adoption of advanced technologies and rising awareness among patients regarding the benefits on online scheduling
The global key market players include: Waffer Retail Solutions, Melian Labs, SuperSaaS, Acuity Scheduling, Calendy, Coconut Software, and Valsoft SARS
Polaris Market Research has segmented the appointment scheduling software market report based on type, organization size, end-user, and region:
Appointment Scheduling Software, Type Outlook (Revenue - USD Million, 2019 - 2032)
- Web Based
- Mobile App
- SaaS
- Others
Appointment Scheduling Software, Organization Size Outlook (Revenue - USD Million, 2019 - 2032)
- Small & Medium Size Enterprises
- Large Enterprises
Appointment Scheduling Software, End-User Outlook (Revenue - USD Million, 2019 - 2032)
- Corporate
- Beauty & Wellness
- Education
- Healthcare
- Others
Appointment Scheduling Software, Regional Outlook (Revenue - USD Million, 2019 - 2032)
- North America
- U.S.
- Canada
- Europe
- Germany
- UK
- France
- Italy
- Spain
- Russia
- Netherlands
- Asia Pacific
- China
- India
- Japan
- South Korea
- Indonesia
- Malaysia
- Latin America
- Argentina
- Brazil
- Mexico
- Middle East & Africa
- UAE
- Saudi Arabia
- Israel
- South Africa
Table of Contents
1. Introduction
- 1.1. Report Description
- 1.1.1. Objectives of the Study
- 1.1.2. Market Scope
- 1.1.3. Assumptions
- 1.2. Stakeholders
2. Executive Summary
3. Research Methodology
- 3.1. Overview
- 3.2. Data Sources
- 3.2.1. Primary Sources
- 3.2.2. Secondary Sources
4. Global Appointment Scheduling Software Market Insights
- 4.1. Appointment Scheduling Software Market - End-User Snapshot
- 4.2. Appointment Scheduling Software Market Dynamics
- 4.2.1. Drivers and Opportunities
- 4.2.1.1. Increase in demand for renewable sources of energy
- 4.2.1.2. Rise in demand for electricity consumption
- 4.2.2. Restraints and Challenges
- 4.2.2.1. High initial costs
- 4.3. Porter's Five Forces Analysis
- 4.3.1. Bargaining Power of Suppliers (Moderate)
- 4.3.2. Threats of New Entrants: (Low)
- 4.3.3. Bargaining Power of Buyers (Moderate)
- 4.3.4. Threat of Substitute (Moderate)
- 4.3.5. Rivalry among existing firms (High)
- 4.4. PESTEL Analysis
- 4.5. Appointment Scheduling Software Market End-User Trends
- 4.6. Value Chain Analysis
- 4.7. COVID-19 Impact Analysis
5. Global Appointment Scheduling Software Market, by Type
- 5.1. Key Findings
- 5.2. Introduction
- 5.2.1. Global Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 5.3. Web Based
- 5.3.1. Global Appointment Scheduling Software Market, by Web Based, by Region, 2019-2032 (USD Million)
- 5.4. Mobile App
- 5.4.1. Global Appointment Scheduling Software Market, by Mobile App, by Region, 2019-2032 (USD Million)
- 5.5. SaaS
- 5.5.1. Global Appointment Scheduling Software Market, by SaaS, by Region, 2019-2032 (USD Million)
- 5.6. Others
- 5.6.1. Global Appointment Scheduling Software Market, by Others, by Region, 2019-2032 (USD Million)
6. Global Appointment Scheduling Software Market, by Organization Size
- 6.1. Key Findings
- 6.2. Introduction
- 6.2.1. Global Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 6.3. Small & Medium Size Enterprises
- 6.3.1. Global Appointment Scheduling Software Market, by Small & Medium Size Enterprises, by Region, 2019-2032 (USD Million)
- 6.4. Large Enterprises
- 6.4.1. Global Appointment Scheduling Software Market, by Large Enterprises, by Region, 2019-2032 (USD Million)
7. Global Appointment Scheduling Software Market, by End-User
- 7.1. Key Findings
- 7.2. Introduction
- 7.2.1. Global Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 7.3. Corporate
- 7.3.1. Global Appointment Scheduling Software Market, by Corporate, By Region, 2019-2032 (USD Million)
- 7.4. Beauty & Wellness
- 7.4.1. Global Appointment Scheduling Software Market, by Beauty & Wellness, By Region, 2019-2032 (USD Million)
- 7.5. Education
- 7.5.1. Global Appointment Scheduling Software Market, by Education, By Region, 2019-2032 (USD Million)
- 7.6. Healthcare
- 7.6.1. Global Appointment Scheduling Software Market, by Healthcare, By Region, 2019-2032 (USD Million)
- 7.7. Others
- 7.7.1. Global Appointment Scheduling Software Market, by Others, By Region, 2019-2032 (USD Million)
8. Global Appointment Scheduling Software Market, by Geography
- 8.1. Key findings
- 8.2. Introduction
- 8.2.1. Appointment Scheduling Software Market Assessment, By Geography, 2019-2032 (USD Million)
- 8.3. Appointment Scheduling Software Market - North America
- 8.3.1. North America: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.3.2. North America: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.3.3. North America: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.3.4. Appointment Scheduling Software Market - U.S.
- 8.3.4.1. U.S.: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.3.4.2. U.S.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.3.4.3. U.S.: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.3.5. Appointment Scheduling Software Market - Canada
- 8.3.5.1. Canada: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.3.5.2. Canada.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.3.5.3. Canada: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.4. Appointment Scheduling Software Market - Europe
- 8.4.1. Europe: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.4.2. Europe.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.4.3. Europe: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.4.4. Appointment Scheduling Software Market - UK
- 8.4.4.1. UK: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.4.4.2. UK.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.4.4.3. UK: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.4.5. Appointment Scheduling Software Market - France
- 8.4.5.1. France: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.4.5.2. France.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.4.5.3. France: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.4.6. Appointment Scheduling Software Market - Germany
- 8.4.6.1. Germany: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.4.6.2. Germany.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.4.6.3. Germany: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.4.7. Appointment Scheduling Software Market - Italy
- 8.4.7.1. Italy: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.4.7.2. Italy.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.4.7.3. Italy: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.4.8. Appointment Scheduling Software Market - Spain
- 8.4.8.1. Spain: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.4.8.2. Spain.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.4.8.3. Spain: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.4.9. Appointment Scheduling Software Market - Netherlands
- 8.4.9.1. Netherlands: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.4.9.2. Netherlands.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.4.9.3. Netherlands: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.4.10. Appointment Scheduling Software Market - Russia
- 8.4.10.1. Russia: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.4.10.2. Russia.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.4.10.3. Russia: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.5. Appointment Scheduling Software Market - Asia Pacific
- 8.5.1. Asia Pacific: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.5.2. Asia Pacific.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.5.3. Asia Pacific: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.5.4. Appointment Scheduling Software Market - China
- 8.5.4.1. China: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.5.4.2. China.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.5.4.3. China: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.5.5. Appointment Scheduling Software Market - India
- 8.5.5.1. India: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.5.5.2. India.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.5.5.3. India: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.5.6. Appointment Scheduling Software Market - Malaysia
- 8.5.6.1. Malaysia: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.5.6.2. Malaysia.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.5.6.3. Malaysia: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.5.7. Appointment Scheduling Software Market - Japan
- 8.5.7.1. Japan: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.5.7.2. Japan.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.5.7.3. Japan: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.5.8. Appointment Scheduling Software Market - Indonesia
- 8.5.8.1. Indonesia: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.5.8.2. Indonesia.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.5.8.3. Indonesia: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.5.9. Appointment Scheduling Software Market - South Korea
- 8.5.9.1. South Korea: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.5.9.2. South Korea.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.5.9.3. South Korea: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.6. Appointment Scheduling Software Market - Middle East & Africa
- 8.6.1. Middle East & Africa: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.6.2. Middle East & Africa.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.6.3. Middle East & Africa: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.6.4. Appointment Scheduling Software Market - Saudi Arabia
- 8.6.4.1. Saudi Arabia: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.6.4.2. Saudi Arabia.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.6.4.3. Saudi Arabia: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.6.5. Appointment Scheduling Software Market - UAE
- 8.6.5.1. UAE: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.6.5.2. UAE.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.6.5.3. UAE: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.6.6. Appointment Scheduling Software Market - Israel
- 8.6.6.1. Israel: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.6.6.2. Israel.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.6.6.3. Israel: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.6.7. Appointment Scheduling Software Market - South Africa
- 8.6.7.1. South Africa: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.6.7.2. South Africa.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.6.7.3. South Africa: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.7. Appointment Scheduling Software Market - Latin America
- 8.7.1. Latin America: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.7.2. Latin America.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.7.3. Latin America: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.7.4. Appointment Scheduling Software Market - Mexico
- 8.7.4.1. Mexico: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.7.4.2. Mexico.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.7.4.3. Mexico: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.7.5. Appointment Scheduling Software Market - Brazil
- 8.7.5.1. Brazil: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.7.5.2. Brazil.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.7.5.3. Brazil: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
- 8.7.6. Appointment Scheduling Software Market - Argentina
- 8.7.6.1. Argentina: Appointment Scheduling Software Market, by Type, 2019-2032 (USD Million)
- 8.7.6.2. Argentina.: Appointment Scheduling Software Market, by End-User, 2019-2032 (USD Million)
- 8.7.6.3. Argentina: Appointment Scheduling Software Market, by Organization Size, 2019-2032 (USD Million)
9. Competitive Landscape
- 9.1. Expansion and Acquisition Analysis
- 9.1.1. Expansion
- 9.1.2. Acquisitions
- 9.2. Partnerships/Collaborations/Agreements/Exhibitions
10. Company Profiles
- 10.1. Melian Labs
- 10.1.1. Company Overview
- 10.1.2. Financial Performance
- 10.1.3. Product Benchmarking
- 10.1.4. Recent Development
- 10.2. SuperSaaS
- 10.2.1. Company Overview
- 10.2.2. Financial Performance
- 10.2.3. Product Benchmarking
- 10.2.4. Recent Development
- 10.3. Setmore
- 10.3.1. Company Overview
- 10.3.2. Financial Performance
- 10.3.3. Product Benchmarking
- 10.3.4. Recent Development
- 10.4. Acuity Scheduling
- 10.4.1. Company Overview
- 10.4.2. Financial Performance
- 10.4.3. Product Benchmarking
- 10.4.4. Recent Development
- 10.5. Appointy
- 10.5.1. Company Overview
- 10.5.2. Financial Performance
- 10.5.3. Product Benchmarking
- 10.5.4. Recent Development
- 10.6. Calendly
- 10.6.1. Company Overview
- 10.6.2. Financial Performance
- 10.6.3. Product Benchmarking
- 10.6.4. Recent Development
- 10.7. Squarespace Inc.
- 10.7.1. Company Overview
- 10.7.2. Financial Performance
- 10.7.3. Product Benchmarking
- 10.7.4. Recent Development
- 10.8. StormSource
- 10.8.1. Company Overview
- 10.8.2. Financial Performance
- 10.8.3. Product Benchmarking
- 10.8.4. Recent Development
- 10.9. Waffor Retail Solutions
- 10.9.1. Company Overview
- 10.9.2. Financial Performance
- 10.9.3. Product Benchmarking
- 10.9.4. Recent Development
- 10.10. Time Trade System
- 10.10.1. Company Overview
- 10.10.2. Financial Performance
- 10.10.3. Product Benchmarking
- 10.10.4. Recent Development
- 10.11. GigaBook
- 10.11.1. Company Overview
- 10.11.2. Financial Performance
- 10.11.3. Product Benchmarking
- 10.11.4. Recent Development
- 10.12. vCita Inc
- 10.12.1. Company Overview
- 10.12.2. Financial Performance
- 10.12.3. Product Benchmarking
- 10.12.4. Recent Development
- 10.13. Coconut Software Corporation
- 10.13.1. Company Overview
- 10.13.2. Financial Performance
- 10.13.3. Product Benchmarking
- 10.13.4. Recent Development
- 10.14. Mindbody
- 10.14.1. Company Overview
- 10.14.2. Financial Performance
- 10.14.3. Product Benchmarking
- 10.14.4. Recent Development
- 10.15. Valsoft SARS
- 10.15.1. Company Overview
- 10.15.2. Financial Performance
- 10.15.3. Product Benchmarking
- 10.15.4. Recent Development
- 10.16. SimplyBook.me
- 10.16.1. Company Overview
- 10.16.2. Financial Performance
- 10.16.3. Product Benchmarking
- 10.16.4. Recent Development
- 10.17. Schedulicity
- 10.17.1. Company Overview
- 10.17.2. Financial Performance
- 10.17.3. Product Benchmarking
- 10.17.4. Recent Development
- 10.18. ParamInfo
- 10.18.1. Company Overview
- 10.18.2. Financial Performance
- 10.18.3. Product Benchmarking
- 10.18.4. Recent Development