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市場調查報告書

商品編碼

1562462

企業內容管理市場規模、佔有率、按產品分類的成長分析、業務功能、部署模式、組織規模、產業和地區 - 產業預測，2024-2031

Enterprise Content Management Market Size, Share, Growth Analysis, By Offering, By Business Function, By Deployment Mode, By Organization Size, By Vertical, By Region - Industry Forecast 2024-2031

出版日期: 2024年09月11日 | 出版商:

SkyQuest | 英文 181 Pages | 商品交期: 3-5個工作天內

價格

簡介目錄

2022年，全球企業內容管理市場規模為472億美元，從2023年的520.6億美元成長到2031年的1,140.6億美元，預測期間（2024-2031年）預計複合年成長率為10.30%。

雲端運算、業務流程管理（BPM）、5G、自然語言處理（NLP）、自動化等先進技術的整合極大地推動了企業內容管理（ECM）的成長。 BPM 透過簡化和自動化複雜任務並使內容管理流程與組織目標保持一致來提高效率和合規性。這種整合改善了資源分配、決策、監管合規性，並創造了一個更具凝聚力的系統。 5G技術的部署將透過實現即時資料處理和從任何位置無縫存取內容來進一步增強ECM，從而提高靈活性。此外，自動化和 NLP 正在透過改進重複任務的資料提取、分析和自動化來改變 ECM。自動化透過降低錯誤率並最大限度地減少文件處理、索引和搜尋等任務中的手動工作來提高業務效率。 NLP 透過讓系統能夠理解和分析人類語言來提高資訊分類和搜尋能力，特別是在管理大量非結構化資料（例如社交媒體貼文和電子郵件）方面。最後，雲端處理透過提供可擴展的儲存解決方案、確保內容安全性和可存取性以及提供備份選項，在擴展 ECM 方面發揮關鍵作用。這些技術共同創建了一個強大的 ECM 系統，可以處理日益複雜的企業內容和數量，同時最佳化整體效能。

市場概況
解決方案
- 文件管理
- 文件擷取和成像
- 文件儲存和儲存庫管理
- 文件搜尋和版本控制
- 協作和共用文檔
- 文件工作流程和自動化
- 案件管理
- 建立並開啟案例
- 案件工作流程與任務管理
- 個案溝通與協作
- 記錄管理
- 記錄儲存和儲存庫管理
- 記錄檢索和存取控制
- 記錄審核和合規性
- 記錄保存
- 影像和捕捉
- 影像處理和增強
- 影像捕捉與掃描
- 儲存映像和管理儲存庫
- Web 和行動內容管理
- 網頁內容創作
- 內容分發和交付
- 行動內容管理
- 數位資產管理
- 資產儲存和組織
- 搜尋和檢索資產
- 資產預覽和協作
- 協作內容管理
- 版本控制和文件管理
- 共用和協作處理文檔
- 合規性和安全性
- 電子證據揭示
- 資料識別和收集
- 資料處理與分析
- 搜尋和檢索功能
- 其他解決方案
服務
- 專業服務
- 培訓和諮詢
- 支援與維護
- 部署與整合
- 託管服務
- 內容分析和報告
- 管理列印和輸出服務
- 內容遷移服務

企業內容管理市場：依業務功能分類

市場概況
人力資源
- 員工檔案管理
- 招募和入職
- 績效管理
- 其他
銷售與行銷
- 產品資訊管理（PIM）
- 潛在客戶和機會管理
- 客戶參與和溝通
- 其他
會計/法律
- 財務文件管理
- 財務報告和合規性
- 訴訟和案件管理
- 其他
採購和供應鏈管理
- 管理採購訂單和申請
- 庫存/物流管理
- 品質與合規管理
- 其他
其他業務功能

企業內容管理市場：依部署模式

市場概況
雲
本地

企業內容管理市場：依組織規模

市場概況
小型企業
主要企業

企業內容管理市場：依產業分類

市場概況
BFSI
- 規範文件管理
- 數位化客戶引導
- 貸款文件管理
資訊科技與資訊科技服務
- IT 營運文件和支持
- IT培訓和認證
- 供應商合約和採購文件
醫療保健和生命科學
- 醫學影像和診斷資料
- 電子病歷及醫療文件
- 研究資料臨床試驗
製造業
- 產品文件和設計
- 品質保證和合規性
- 員工培訓和安全
政府和公共部門
- 法規遵從和政策管理
- 公共服務和公民參與
- 資料安全和隱私
通訊
- 網路和基礎設施管理
- 監理合規性和報告
- 培訓材料和認證
媒體和娛樂
- 內容創作與協作
- 權利和許可管理
- 內容傳送與收益
零售/消費品
- 產品管理
- 庫存和供應鏈管理
- 客戶關係管理
能源/公共產業
- 資產管理
- 資料分析和報告
- 計劃和施工管理
其他行業

企業內容管理市場規模：按地區

市場概況
北美洲
- 美國
- 加拿大
歐洲
- 德國
- 西班牙
- 法國
- 英國
- 義大利
- 其他歐洲國家地區
亞太地區
- 中國
- 印度
- 日本
- 韓國
- 其他亞太地區
拉丁美洲
- 巴西
- 其他拉丁美洲地區
中東和非洲 (MEA)
- 海灣合作理事會國家
- 南非
- 其他中東/非洲地區

競爭格局

前5名企業對比
主要企業市場定位（2023年）
主要市場參與者所採取的策略
近期市集活動
主要企業市場佔有率（2023年）

主要企業簡介

Zebra Fetch Robotics（US）
Microsoft（US）
OpenText（Canada）
Box（US）
Hyland（US）
IBM（US）
Adobe（US）
Xerox（US）
Atlassian（Australia）
Kyocera Corporation（Japan）
Oracle（US）
iManage（US）
Laserfiche（US）
Newgen Software Technologies（India）
M-Files（Finland）
DocuWare（Germany）
Objective（Australia）
Fabasoft（Austria）
SER Group（Germany）
GRM Information Management（US）
DOMA Technologies（US）
Square 9 Softworks（US）
Systemware（US）
Veeva（US）
DocSend（US）
AODocs（US）
Ephesoft（US）
Paper Alternative Solutions（US）
DMACQ Software（US）
FileCloud（US）
Ripcord（US）
Shelf（US）
PandaDoc（US）
Templafy（Denmark）

簡介目錄

Product Code: SQMIG45B2135

Global Enterprise Content Management Market size was valued at USD 47.20 billion in 2022 and is poised to grow from USD 52.06 billion in 2023 to USD 114.06 billion by 2031, growing at a CAGR of 10.30% during the forecast period (2024-2031).

Integrating advanced technologies such as cloud computing, business process management (BPM), 5G, natural language processing (NLP), and automation significantly drives the growth of enterprise content management (ECM). BPM streamlines and automates complex tasks, ensuring that content management processes align with organizational goals, enhancing efficiency and compliance. This integration improves resource allocation, decision-making, and adherence to regulations, creating a more cohesive system. The rollout of 5G technology further enhances ECM by enabling real-time data processing and seamless access to content from any location, allowing for greater flexibility. Additionally, automation and NLP are transforming ECM by improving data extraction, analysis, and the automation of repetitive tasks. Automation reduces error rates and minimizes manual work in tasks such as document handling, indexing, and retrieval, increasing operational efficiency. NLP enhances information classification and search capabilities by allowing systems to understand and analyze human language, particularly for managing large volumes of unstructured data like social media posts and emails. Finally, cloud computing plays a vital role in ECM's expansion by offering scalable storage solutions, ensuring the security and accessibility of content, and providing backup options. Together, these technologies create a robust ECM system capable of handling the increasing complexity and volume of enterprise content while optimizing overall performance.

Top-down and bottom-up approaches were used to estimate and validate the size of the Global Enterprise Content Management market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Global Enterprise Content Management Market Segmental Analysis

Global Enterprise Content Management Market is segmented by Offering, Business Function, Deployment Mode, Organization Size, Vertical, and region. Based on Offering, the market is segmented into Human Resources, Sales & Marketing, Accounting & Legal, Procurement & Supply Chain Management, and Other Business Functions. Based on Business Function, the market is segmented into Based on Deployment Mode, the market is segmented into Cloud, and On-Premises. Based on Organization Size, the market is segmented into Small and Medium-Sized Enterprises, and Large Enterprises. Based on Vertical, the market is segmented into BFSI, IT & ITES, Healthcare & Life Sciences, Manufacturing, Government & Public Sector, Telecommunications, Media & Entertainment, Retail & Consumer Goods, Energy & Utilities, and Other Verticals. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & and Africa.

Drivers of the Global Enterprise Content Management Market

The increasing focus on corporate governance is fueling a significant rise in demand for compliance and audit management solutions within the enterprise content management (ECM) market. As businesses face mounting pressure to adhere to legal regulations and operate with transparency, the need for robust solutions that can ensure compliance has become more critical. In response, companies are seeking ECM solutions that can efficiently enforce regulatory requirements and streamline compliance processes. These tools help organizations manage and monitor adherence to legal standards, making it easier to maintain transparency and meet governance obligations effectively.

Restraints in the Global Enterprise Content Management Market

The enterprise content management (ECM) market faces significant limitations due to widespread misconceptions about privacy and data security risks. These misunderstandings often stem from a lack of knowledge or misinformation about the potential dangers associated with managing and storing sensitive data. To address these concerns, organizations may need to place greater emphasis on understanding the actual likelihood and consequences of data breaches. By focusing on the real risks and implementing appropriate safeguards, companies can overcome these misconceptions and more confidently adopt ECM solutions.

Market Trends of the Global Enterprise Content Management Market

The global business content management industry is undergoing a transformation driven by two key trends: artificial intelligence (AI) and machine learning (ML). These technologies enhance content management efficiency by offering automated workflows, predictive insights, and advanced data analytics, significantly boosting overall productivity. AI and ML enable organizations to personalize user experiences, accelerate document processing, and improve search capabilities. This not only streamlines operations but also fosters greater innovation and efficiency, helping businesses stay competitive and productive in a rapidly evolving digital landscape.

Introduction

Objectives of the Study
Definitions
Market Scope

Research Methodology

Information Procurement
Secondary & Primary Data Sources
Market Size Estimation
Market Assumptions & Limitations

Executive Summary

Market Overview Outlook
Supply Demand Trend Analysis
Segmental Opportunity Analysis

Market Dynamics & Outlook

Market Dynamics
- Drivers
- Opportunities
- Restraints
- Challenges
Porters Analysis
- Competitive rivalry
- Threat of Substitute Products
- Bargaining Power of Buyers
- Threat of New Entrants
- Bargaining Power of Suppliers

Key Market Insights

Technology Analysis
Pricing Analysis
Value Chain Analysis
Ecosystem of the Market
Trade Analysis
Supply chain Analysis
Case study Analysis
Patent Analysis
Customer & Buying Criteria Analysis
Regulatory Landscape
Innovation Matrix
Top Investment Analysis
Key Success Factor
Degree of Competition

Enterprise Content Management Market by Offering

Market Overview
Solutions
- Document Management
- Document capture & imaging
- Document storage & repository management
- Document retrieval & version control
- Document collaboration & sharing
- Document workflow & automation
- Case Management
- Case creation & initiation
- Case workflow & task management
- Case communication & collaboration
- Record Management
- Record Storage & Repository Management
- Record Retrieval & Access Control
- Record Audit & Compliance
- Record Retention
- Imaging & Capturing
- Imaging processing & enhancement
- Image capture & scanning
- Image storage & repository management
- Web & Mobile Content Management
- Web content authoring
- Content delivery & distribution
- Mobile content management
- Digital Asset Management
- Asset storage & organization
- Asset search & retrieval
- Asset preview & collaboration
- Collaborative Content Management
- Version control & document management
- Document sharing & co-authoring
- Compliance & security
- Ediscovery
- Data identification & collection
- Data processing & analysis
- Search & retrieval capabilities
- Other Solutions
Services
- Professional Services
- Training & consulting
- Support & maintenance
- Deployment & integration
- Managed Services
- Content analytics & reporting
- Managed print & output services
- Content migration services

Enterprise Content Management Market by Business Function

Market Overview
Human Resources
- Employee Records Management
- Recruitment & Onboarding
- Performance Management
- Others
Sales & Marketing
- Product Information Management (PIM)
- Lead & Opportunity Management
- Customer Engagement & Communication
- Others
Accounting & Legal
- Financial Document Management
- Financial Reporting & Compliance
- Litigation & Case Management
- Others
Procurement & Supply Chain Management
- Purchase Order & Invoice Management
- Inventory & Logistics Management
- Quality & Compliance Management
- Others
Other Business Functions

Enterprise Content Management Market by Deployment Mode

Market Overview
Cloud
On-Premises

Enterprise Content Management Market by Organization Size

Market Overview
Small And Medium-Sized Enterprises
Large Enterprises

Enterprise Content Management Market by Vertical

Market Overview
BFSI
- Regulatory document management
- Digital customer onboarding
- Loan document management
IT & ITES
- IT operations documentation & support
- IT training & certification
- Vendor contracts and procurement documents
Healthcare & Life Sciences
- Medical imaging & diagnostic data
- EHR & medical documentation
- Research data & clinical trials
Manufacturing
- Product documentation & design
- Quality assurance & compliance
- Employee training & safety
Government & Public Sector
- Regulatory compliance & policy management
- Public services & citizen engagement
- Data security & privacy
Telecommunications
- Network & infrastructure management
- Regulatory compliance & reporting
- Training material & certification
Media & Entertainment
- Content production & collaboration
- Rights & licensing management
- Content distribution & monetization
Retail & Consumer Goods
- Product management
- Inventory & supply chain management
- CRM
Energy & Utilities
- Asset management
- Data analytics & reporting
- Project & construction management
Other Verticals

Enterprise Content Management Market Size by Region

Market Overview
North America
- USA
- Canada
Europe
- Germany
- Spain
- France
- UK
- Italy
- Rest of Europe
Asia Pacific
- China
- India
- Japan
- South Korea
- Rest of Asia-Pacific
Latin America
- Brazil
- Rest of Latin America
Middle East & Africa (MEA)
- GCC Countries
- South Africa
- Rest of MEA

Competitive Landscape

Top 5 Player Comparison
Market Positioning of Key Players, 2023
Strategies Adopted by Key Market Players
Recent Activities in the Market
Key Companies Market Share (%), 2023

Key Company Profiles

Zebra Fetch Robotics (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Microsoft (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
OpenText (Canada)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Box (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Hyland (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
IBM (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Adobe (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Xerox (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Atlassian (Australia)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Kyocera Corporation (Japan)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Oracle (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
iManage (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Laserfiche (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Newgen Software Technologies (India)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
M-Files (Finland)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
DocuWare (Germany)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Objective (Australia)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Fabasoft (Austria)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
SER Group (Germany)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
GRM Information Management (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
DOMA Technologies (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Square 9 Softworks (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Systemware (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Veeva (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
DocSend (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
AODocs (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Ephesoft (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Paper Alternative Solutions (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
DMACQ Software (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
FileCloud (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Ripcord (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Shelf (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
PandaDoc (US)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments
Templafy (Denmark)
- Company Overview
- Business Segment Overview
- Financial Updates
- Key Developments