人工智慧 IT 營運平台市場規模、佔有率和成長分析（按產品、應用、類型、組織規模、垂直產業和地區）- 2025-2032 年產業預測

2023 年 IT 營運平台人工智慧市場規模價值 108 億美元，預計將從 2024 年的 128.3 億美元成長到 2032 年的 509.1 億美元，預測期內（2025-2032 年）的複合年成長率為 18.8%。

受人工智慧技術進步和日益複雜的IT基礎設施的推動，IT營運平台的人工智慧（AI）市場預計將大幅成長。隨著各行各業優先考慮效率和生產力，這些人工智慧平台的採用預計將激增。利用機器學習，這些平台可以快速分析大量資料並提供可操作的見解，使企業能夠主動解決問題、提高生產力，同時最大限度地減少停機時間。資料量的不斷增加、快速故障排除的需求以及對IT安全的日益關注進一步增強了市場潛力。此外，雲端處理和強數位化的興起凸顯了人工智慧在IT基礎設施中的關鍵作用。公司還應考慮將預測分析整合到這些平台中，以獲得長期策略優勢。

目錄

介紹

• 調查目的
• 研究範圍
• 定義

調查方法

• 資訊採購
• 次要和主要資料方法
• 市場規模預測
• 市場假設與限制

執行摘要

• 全球市場展望
• 供需趨勢分析
• 細分機會分析

市場動態及展望

• 市場概況
• 市場規模
• 市場動態
  • 促進因素和機會
  • 限制與挑戰
• 波特的分析

主要市場考察

• 關鍵成功因素
• 競爭程度
• 主要投資機會
• 市場生態系統
• 市場吸引力指數（2024 年）
• PESTEL 分析
• 總體經濟指標
• 價值鏈分析
• 定價分析

人工智慧 IT 營運平台市場規模（按產品和複合年成長率） (2025-2032)

• 市場概況
• 平台
• 服務

人工智慧 IT 營運平台市場規模（按應用和複合年成長率） (2025-2032)

• 市場概況
• 基礎設施管理
• 應用程式效能分析
• 即時分析
• 網路和安全管理
• 其他

人工智慧 IT 營運平台市場規模（按類型和複合年成長率） (2025-2032)

• 市場概況
• 雲
• 本地

依組織規模和複合年成長率分類的 IT 營運平台人工智慧市場規模（2025-2032 年）

• 市場概況
• 大型企業
• 中小型企業

人工智慧 IT 營運平台市場規模（按垂直產業分類）及複合年成長率（2025-2032 年）

• 市場概況
• 資訊科技和通訊
• 零售與電子商務
• 能源與公共產業
• 媒體和娛樂
• BFSI
• 衛生保健
• 政府
• 其他

各地區人工智慧 IT 營運平台市場規模及複合年成長率（2025-2032）

• 北美洲
  • 美國
  • 加拿大
• 歐洲
  • 德國
  • 西班牙
  • 法國
  • 英國
  • 義大利
  • 其他歐洲國家地區
• 亞太地區
  • 中國
  • 印度
  • 日本
  • 韓國
  • 其他亞太地區
• 拉丁美洲
  • 巴西
  • 其他拉丁美洲國家
• 中東和非洲
  • 海灣合作理事會國家
  • 南非
  • 其他中東和非洲地區

競爭資訊

• 前 5 家公司對比
• 主要企業市場定位（2024年）
• 主要市場參與者所採用的策略
• 近期市場趨勢
• 公司市場佔有率分析（2024 年）
• 主要企業簡介
  • 公司詳細資訊
  • 產品系列分析
  • 公司分部佔有率分析
  • 收益與前一年同期比較對比（2022-2024 年）

主要企業簡介

• ServiceNow（US）
• AppDynamics（US）
• Datadog（US）
• New Relic（US）
• BMC Software（US）
• Micro Focus（UK）
• Cisco Systems（US）
• IBM（US）
• Microsoft（US）
• Amazon Web Services（AWS）（US）
• Google Cloud（US）
• Microsoft Azure（US）
• HPE（Hewlett Packard Enterprise）（US）
• Wipro（India）
• TCS（Tata Consultancy Services）（India）
• Accenture（Ireland）

結論和建議

Artificial Intelligence for IT Operations Platform Market size was valued at USD 10.8 billion in 2023 and is poised to grow from USD 12.83 billion in 2024 to USD 50.91 billion by 2032, growing at a CAGR of 18.8% during the forecast period (2025-2032).

The market for artificial intelligence (AI) in IT operations is poised for significant growth driven by advancements in AI technology and increasingly complex IT infrastructures. As industries prioritize efficiency and productivity, adoption of these AI platforms is likely to surge. Utilizing machine learning, these platforms can swiftly analyze vast amounts of data, offering actionable insights that help companies proactively address issues and enhance productivity while minimizing downtime. The growing volume of data, demand for rapid troubleshooting, and heightened focus on IT security further bolster market potential. Additionally, the rise of cloud computing and robust digitization underscores the critical role of AI in IT infrastructure. Companies should also consider integrating predictive analytics with these platforms for long-term strategic advantages.

Top-down and bottom-up approaches were used to estimate and validate the size of the Artificial Intelligence For It Operations Platform market and to estimate the size of various other dependent submarkets. The research methodology used to estimate the market size includes the following details: The key players in the market were identified through secondary research, and their market shares in the respective regions were determined through primary and secondary research. This entire procedure includes the study of the annual and financial reports of the top market players and extensive interviews for key insights from industry leaders such as CEOs, VPs, directors, and marketing executives. All percentage shares split, and breakdowns were determined using secondary sources and verified through Primary sources. All possible parameters that affect the markets covered in this research study have been accounted for, viewed in extensive detail, verified through primary research, and analyzed to get the final quantitative and qualitative data.

Artificial Intelligence For It Operations Platform Market Segments Analysis

Global Artificial Intelligence for IT Operations Platform Market is segmented by Offering, Application, Type, Organization Size, Vertical and region. Based on Offering, the market is segmented into Platform and Services. Based on Application, the market is segmented into Infrastructure Management, Application Performance Analysis, Real-Time Analytics, Network & Security Management and Others. Based on Type, the market is segmented into Cloud and On-premises. Based on Organization Size, the market is segmented into Large Enterprises and SMEs. Based on Vertical, the market is segmented into IT & Telecom, Retail & E-Commerce, Energy & Utilities, Media & Entertainment, BFSI, Healthcare, Government and Others. Based on region, the market is segmented into North America, Europe, Asia Pacific, Latin America and Middle East & Africa.

Driver of the Artificial Intelligence For It Operations Platform Market

The growing complexity of IT infrastructure across various organizations, fueled by the increasing integration of interconnected networks and systems, is significantly boosting the demand for AI-driven IT operations solutions. These advanced technologies are essential for effectively managing, monitoring, and protecting IT platforms, as they streamline processes and enhance operational efficiency. As organizations seek to navigate this intricate landscape, the reliance on AI-powered tools becomes crucial to ensure optimal performance and security of IT systems, making them a vital component in modern IT management strategies. This trend highlights the necessity for innovative solutions in the evolving realm of IT operations.

Restraints in the Artificial Intelligence For It Operations Platform Market

The integration of an AIOps platform into existing IT systems or infrastructures poses significant challenges, as it is a highly intricate process that demands considerable time and effort to execute properly. This complexity not only escalates deployment costs but also hinders the overall growth of the Artificial Intelligence for IT Operations Platform market. As organizations navigate these integration hurdles, the extended timelines and increased financial commitments can deter potential adopters, ultimately leading to a slower expansion of market opportunities. Consequently, these factors act as restraints on the overall advancement of this evolving sector.

Market Trends of the Artificial Intelligence For It Operations Platform Market

The Artificial Intelligence for IT Operations (AIOps) platform market is witnessing a significant trend towards the adoption of machine learning and predictive analytics. As enterprises increasingly seek to optimize their IT performance, these technologies are becoming integral in enhancing operational efficiency and minimizing downtime. By leveraging sophisticated algorithms to analyze vast datasets, organizations can predict potential issues before they arise, enabling proactive management and swift resolution of incidents. This transition not only streamlines IT processes but also elevates service quality, driving a surge in demand for AIOps solutions that incorporate these advanced capabilities, positioning them as essential tools in the digital transformation journey.

Table of Contents

Introduction

• Objectives of the Study
• Scope of the Report
• Definitions

Research Methodology

• Information Procurement
• Secondary & Primary Data Methods
• Market Size Estimation
• Market Assumptions & Limitations

Executive Summary

• Global Market Outlook
• Supply & Demand Trend Analysis
• Segmental Opportunity Analysis

Market Dynamics & Outlook

• Market Overview
• Market Size
• Market Dynamics
  • Drivers & Opportunities
  • Restraints & Challenges
• Porters Analysis
  • Competitive rivalry
  • Threat of substitute
  • Bargaining power of buyers
  • Threat of new entrants
  • Bargaining power of suppliers

Key Market Insights

• Key Success Factors
• Degree of Competition
• Top Investment Pockets
• Market Ecosystem
• Market Attractiveness Index, 2024
• PESTEL Analysis
• Macro-Economic Indicators
• Value Chain Analysis
• Pricing Analysis

Global Artificial Intelligence for IT Operations Platform Market Size by Offering & CAGR (2025-2032)

• Market Overview
• Platform
• Services

Global Artificial Intelligence for IT Operations Platform Market Size by Application & CAGR (2025-2032)

• Market Overview
• Infrastructure Management
• Application Performance Analysis
• Real-Time Analytics
• Network & Security Management
• Others

Global Artificial Intelligence for IT Operations Platform Market Size by Type & CAGR (2025-2032)

• Market Overview
• Cloud
• On-premises

Global Artificial Intelligence for IT Operations Platform Market Size by Organization Size & CAGR (2025-2032)

• Market Overview
• Large Enterprises
• SMEs

Global Artificial Intelligence for IT Operations Platform Market Size by Vertical & CAGR (2025-2032)

• Market Overview
• IT & Telecom
• Retail & E-Commerce
• Energy & Utilities
• Media & Entertainment
• BFSI
• Healthcare
• Government
• Others

Global Artificial Intelligence for IT Operations Platform Market Size & CAGR (2025-2032)

• North America (Offering, Application, Type, Organization Size, Vertical)
  • US
  • Canada
• Europe (Offering, Application, Type, Organization Size, Vertical)
  • Germany
  • Spain
  • France
  • UK
  • Italy
  • Rest of Europe
• Asia Pacific (Offering, Application, Type, Organization Size, Vertical)
  • China
  • India
  • Japan
  • South Korea
  • Rest of Asia-Pacific
• Latin America (Offering, Application, Type, Organization Size, Vertical)
  • Brazil
  • Rest of Latin America
• Middle East & Africa (Offering, Application, Type, Organization Size, Vertical)
  • GCC Countries
  • South Africa
  • Rest of Middle East & Africa

Competitive Intelligence

• Top 5 Player Comparison
• Market Positioning of Key Players, 2024
• Strategies Adopted by Key Market Players
• Recent Developments in the Market
• Company Market Share Analysis, 2024
• Company Profiles of All Key Players
  • Company Details
  • Product Portfolio Analysis
  • Company's Segmental Share Analysis
  • Revenue Y-O-Y Comparison (2022-2024)

Key Company Profiles

• ServiceNow (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• AppDynamics (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Datadog (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• New Relic (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• BMC Software (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Micro Focus (UK)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Cisco Systems (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• IBM (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Microsoft (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Amazon Web Services (AWS) (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Google Cloud (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Microsoft Azure (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• HPE (Hewlett Packard Enterprise) (US)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Wipro (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• TCS (Tata Consultancy Services) (India)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments
• Accenture (Ireland)
  • Company Overview
  • Business Segment Overview
  • Financial Updates
  • Key Developments

Conclusion & Recommendations