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1530786

IT 服務的全球市場預測（截至 2030 年）：按服務類型、部署類型、分銷管道、技術、最終用戶和區域進行分析

IT Services Market Forecasts to 2030 - Global Analysis By Service Type, Deployment Type, Distribution Channel, Technology, End User and By Geography
出版日期: | 出版商: Stratistics Market Research Consulting | 英文 200+ Pages | 商品交期: 2-3個工作天內

價格

預計2024年全球IT服務市場規模將達1.4兆美元，2030年將達2.9兆美元，預測期內複合年成長率為11.7%。 IT服務是指由技術專業人員提供的用於支援和管理資訊科技系統和基礎架構的各種活動和解決方案。

這包括軟體開發、系統整合、網路管理、資料安全和技術支援等服務。 IT服務旨在最佳化技術的使用、提高效率並確保公司和組織的IT系統順利運作。這些服務對於維持技術效能和解決業務營運過程中出現的技術問題至關重要。

愛立信預計，到2029年終，全球5G用戶數量預計將超過53億，佔所有行動用戶的58%。到2028年，5G將主導主要的行動接取技術。值得注意的是，光是2023年第四季，5G用戶數就激增1.54億，總合達到15.7億。

採用雲端處理

雲端處理的採用對市場產生了重大影響，推動了對擴充性、靈活且經濟高效的解決方案的需求。越來越多的企業正在轉向雲端基礎的基礎設施，以獲得減少資本支出、增加可近性和改善協作等優勢。它還促進新應用程式和服務的快速部署，促進組織內部的創新和效率，並擴大 IT 服務提供者的商機。

資料隱私和安全法規

資料隱私和安全法規可能會對市場產生一些負面影響。遵守嚴格的法規往往會為公司帶來高昂的成本，包括投資和法律諮詢。這些法規可能會使服務交付變得複雜、增加營運複雜性並導致 IT 解決方案部署延遲。此外，嚴格的資料處理要求可能會限制靈活性並為服務提供者造成障礙，影響他們提供有競爭力和創新解決方案的能力。

IT基礎設施管理

IT基礎設施管理透過確保技術系統的高效運作和最佳化在市場中發揮重要作用。有效的基礎設施管理使企業能夠透過主動監控和維護來最大限度地減少停機時間、提高可擴展性並降低成本。隨著企業越來越依賴複雜的IT環境，對綜合基礎設施管理服務的需求不斷增加，推動市場進步與創新。

快速的技術創新

快速的技術創新可能會導致現有系統和服務頻繁過時，這可能會對市場產生不利影響。這加速了對不斷更新和適應的需求，增加了提供者和客戶的成本。技術創新的快速發展也可能帶來整合挑戰，因為新技術可能無法與遺留系統無縫配合。此外，IT 服務提供者面臨著不斷提高員工技能的壓力，這可能導致技能短缺和業務複雜性。

COVID-19 的影響：

COVID-19 的爆發對市場產生了重大影響，加速了向遠距工作和數位轉型的轉變。遠距工作的激增正在推動對與雲端處理、網路安全和虛擬協作工具相關的 IT 服務的需求。相反，疫情擾亂了全球供應鏈，使 IT 資源緊張，並造成延誤和成本增加。總體而言，儘管 COVID-19 刺激了某些 IT 服務產業的成長，但也對服務交付和營運穩定性提出了挑戰。

人工智慧領域預計將在預測期內成為最大的領域

預計人工智慧將在預測期內佔據主導地位。人工智慧主導的解決方案透過預測分析和威脅偵測來改善資料分析並加強網路安全。透過整合人工智慧，提供者可以提供先進的工具來管理複雜的 IT 環境並最佳化資源分配。該技術還可以實現個人化的客戶支援和更有效的問題解決，從而推動該領域的創新和競爭優勢。

預計製造業領域在預測期內複合年成長率最高

預計製造業領域在預測期內複合年成長率最高。這包括開發軟體應用程式、建置和維護IT基礎設施以及提供託管服務。 IT服務的製造過程通常強調客製化、品質保證和可擴展性，以滿足客戶的多樣化需求。隨著企業越來越依賴技術，高效製造可確保可靠、安全和創新的解決方案，從而推動企業成功。

比最大的地區

預計北美在預測期內將佔據最大的市場佔有率。關鍵因素包括雲端運算的激增、網路安全需求以及人工智慧和資料分析的採用增加。該地區的公司正在大力投資IT基礎設施，以提高效率、創新性和競爭力。此外，領先 IT服務供應商的存在和技術進步也有助於該地區的市場成長和開拓。

複合年成長率最高的地區：

預計亞太地區在預測期內將維持最高的複合年成長率。對雲端運算、人工智慧和網路安全的投資增加正在推動對 IT 服務的需求。該地區龐大且多樣化的市場，加上對創新和現代化的日益重視，為 IT服務供應商提供了巨大的商機。此外，該地區新興經濟體正在加速發展IT基礎設施基礎設施，進一步支持市場擴張。

免費客製化服務：

訂閱此報告的客戶可以存取以下免費自訂選項之一：

  • 公司簡介
    • 其他市場公司的綜合分析（最多 3 家公司）
    • 主要企業SWOT分析（最多3家企業）
  • 區域分割
    • 根據客戶興趣對主要國家的市場估計、預測和複合年成長率（註：基於可行性檢查）
  • 競爭基準化分析
    • 根據產品系列、地理分佈和策略聯盟對主要企業基準化分析

目錄

第1章執行摘要

第2章 前言

  • 概述
  • 相關利益者
  • 調查範圍
  • 調查方法
    • 資料探勘
    • 資料分析
    • 資料檢驗
    • 研究途徑
  • 研究資訊來源
    • 主要研究資訊來源
    • 二次研究資訊來源
    • 先決條件

第3章市場趨勢分析

  • 促進因素
  • 抑制因素
  • 機會
  • 威脅
  • 技術分析
  • 最終用戶分析
  • 新興市場
  • COVID-19 的影響

第4章波特五力分析

  • 供應商的議價能力
  • 買方議價能力
  • 替代品的威脅
  • 新進入者的威脅
  • 競爭公司之間的敵對關係

第5章全球IT服務市場：依服務類型

  • 託管服務
  • 諮詢
  • 系統整合
  • 應用程式服務
  • 外包服務
  • 其他服務類型

第6章全球IT 服務市場：依部署類型

  • 本地
  • 雲端基礎
  • 混合

第7章 全球IT服務市場：依通路分類

  • 直銷
  • 系統整合商
  • 託管服務供應商(MSP)
  • 增值轉售商(VAR)

第8章全球IT服務市場：依技術分類

  • 人工智慧
  • 機器學習
  • 巨量資料和分析
  • 物聯網 (IoT)
  • 區塊鏈
  • 網路安全
  • 其他技術

第9章全球IT 服務市場：依最終使用者分類

  • 衛生保健
  • 零售
  • 金融服務
  • 製造業
  • 通訊
  • 政府
  • 其他最終用戶

第10章全球IT服務市場：按地區

  • 北美洲
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 德國
    • 英國
    • 義大利
    • 法國
    • 西班牙
    • 其他歐洲國家
  • 亞太地區
    • 日本
    • 中國
    • 印度
    • 澳洲
    • 紐西蘭
    • 韓國
    • 其他亞太地區
  • 南美洲
    • 阿根廷
    • 巴西
    • 智利
    • 南美洲其他地區
  • 中東/非洲
    • 沙烏地阿拉伯
    • 阿拉伯聯合大公國
    • 卡達
    • 南非
    • 其他中東/非洲

第11章 主要進展

  • 合約、夥伴關係、協作和合資企業
  • 收購和合併
  • 新產品發布
  • 業務拓展
  • 其他關鍵策略

第12章 公司概況

  • Accenture
  • IBM Corporation
  • Tata Consultancy Services（TCS）
  • Infosys Limited
  • Cognizant Technology Solutions
  • Hewlett Packard Enterprise（HPE）
  • Capgemini SE
  • Wipro Limited
  • DXC Technology
  • Oracle Corporation
  • SAP SE
  • Fujitsu Limited
  • Tech Mahindra Limited
  • Huawei Technologies Co., Ltd.
  • Dell Technologies
  • HCL Technologies
  • Skyhigh Security
  • Microsoft Corporation
  • Amazon Web Services（AWS）
  • Google Cloud
Product Code: SMRC26898

According to Stratistics MRC, the Global IT Services Market is accounted for $1.4 trillion in 2024 and is expected to reach $2.9 trillion by 2030 growing at a CAGR of 11.7% during the forecast period. IT Services is the range of activities and solutions provided by technology professionals to support and manage information technology systems and infrastructure. This includes services such as software development, system integration, network management, data security, and technical support. IT Services aim to optimize technology use, improve efficiency, and ensure the smooth operation of IT systems for businesses and organizations. These services are essential for maintaining technological performance and addressing technical issues that arise in the course of business operations.

According to Ericsson, by the end of 2029, global 5G subscriptions are projected to surpass 5.3 billion, representing 58% of all mobile subscriptions. 5G is set to take the lead as the primary mobile access technology by 2028. Notably, in Q4 2023 alone, 5G subscriptions surged by 154 million, reaching a total of 1.57 billion.

Market Dynamics:

Driver:

Cloud computing adoption

Cloud computing adoption significantly impacts the market by driving demand for scalable, flexible, and cost-effective solutions. Businesses increasingly move to cloud-based infrastructures to benefit from reduced capital expenditure, enhanced accessibility, and improved collaboration. It also facilitates rapid deployment of new applications and services, fostering innovation and efficiency within organizations while expanding opportunities for IT service providers.

Restraint:

Data privacy and security regulations

Data privacy and security regulations can have several negative effects on the market. Compliance with stringent regulations often incurs high costs for businesses, including investments and legal consultations. These regulations can complicate service delivery and increase operational complexity, leading to slower deployment of IT solutions. Additionally, stringent data handling requirements may limit the flexibility and create barriers for service providers, impacting their ability to offer competitive and innovative solutions.

Opportunity:

IT infrastructure management

IT infrastructure management plays a crucial role in the market by ensuring the efficient operation and optimization of technology systems. Effective infrastructure management helps organizations minimize downtime, enhance scalability, and reduce costs through proactive monitoring and maintenance. As businesses increasingly rely on complex IT environments, the demand for comprehensive infrastructure management services grows, driving advancements and innovations in the market.

Threat:

Rapid technological changes

Rapid technological changes can negatively impact the market by causing frequent obsolescence of existing systems and services. This accelerates the need for constant updates and adaptations, increasing costs for both providers and clients. The fast pace of innovation can also lead to integration challenges, as new technologies may not seamlessly fit with legacy systems. Additionally, it puts pressure on IT service providers to continually upskill their workforce, potentially leading to skill shortages and increased operational complexity.

Covid-19 Impact:

The COVID-19 pandemic has profoundly impacted the market by accelerating the shift to remote work and digital transformation. This surge in remote work has increased demand for IT services related to cloud computing, cybersecurity, and virtual collaboration tools. Conversely, the pandemic disrupted global supply chains and strained IT resources, causing delays and increased costs. Overall, while COVID-19 has driven growth in certain IT service areas, it has also introduced challenges in service delivery and operational stability.

The artificial intelligence segment is expected to be the largest during the forecast period

The artificial intelligence is expected to be the largest during the forecast period. AI-driven solutions improve data analysis and bolster cybersecurity through predictive analytics and threat detection. By integrating AI, it providers can offer advanced tools for managing complex IT environments and optimizing resource allocation. This technology also enables personalized customer support and more efficient problem resolution, driving innovation and competitive advantage in the sector.

The manufacturing segment is expected to have the highest CAGR during the forecast period

The manufacturing segment is expected to have the highest CAGR during the forecast period. This includes developing software applications, building and maintaining IT infrastructure, and providing managed services. The manufacturing process in IT services often focuses on customization, quality assurance, and scalability to meet diverse client needs. As businesses increasingly rely on technology, efficient manufacturing ensures reliable, secure, and innovative solutions that drive operational success.

Region with largest share:

North America is projected to hold the largest market share during the forecast period. Major factors include the proliferation of cloud computing, cybersecurity needs, and the increasing adoption of AI and data analytics. The region's businesses invest significantly in IT infrastructure to enhance efficiency, innovation, and competitiveness. Additionally, a strong presence of leading IT service providers and technological advancements contribute to the market's growth and development in the region.

Region with highest CAGR:

Asia Pacific is projected to hold the highest CAGR over the forecast period. Rising investments in cloud computing, artificial intelligence, and cybersecurity are driving demand for IT services. The region's large and diverse market, coupled with the growing emphasis on innovation and modernization, presents significant opportunities for IT service providers. Additionally, emerging economies in the region are accelerating their IT infrastructure development, further fueling market expansion.

Key players in the market

Some of the key players in IT Services market include Accenture, IBM Corporation, Tata Consultancy Services (TCS), Infosys Limited, Cognizant Technology Solutions, Hewlett Packard Enterprise (HPE), Capgemini SE, Wipro Limited, DXC Technology, Oracle Corporation, SAP SE, Fujitsu Limited, Tech Mahindra Limited, Huawei Technologies Co., Ltd., Dell Technologies, HCL Technologies, Skyhigh Security, Microsoft Corporation, Amazon Web Services (AWS) and Google Cloud.

Key Developments:

In May 2024, Tata Consultancy Services (TCS) and CrowdStrike signed a strategic partnership to power TCS' extended managed detection and response (XMDR) services with the AI-native CrowdStrike Falcon XDR platform. This partnership enables TCS to leverage the comprehensive security features of the Falcon platform.

In February 2024, Skyhigh Security launched the addition of managed & professional IT services to its Altitude Partner Program. These professional services will help companies complete their product development and resell SkyHigh Security solutions.

Service Types Covered:

  • Managed Services
  • Consulting
  • System Integration
  • Application Services
  • Outsourcing Services
  • Other Service Types

Deployment Types Covered:

  • On-Premises
  • Cloud-Based
  • Hybrid

Distribution Channels Covered:

  • Direct Sales
  • System Integrators
  • Managed Service Providers (MSPs)
  • Value-Added Resellers (VARs)

Technologies Covered:

  • Artificial Intelligence
  • Machine Learning
  • Big Data and Analytics
  • Internet of Things (IoT)
  • Blockchain
  • Cybersecurity
  • Other Technologies

End Users Covered:

  • Healthcare
  • Retail
  • Financial Services
  • Manufacturing
  • Telecommunications
  • Government
  • Other End Users

Regions Covered:

  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • UK
    • Italy
    • France
    • Spain
    • Rest of Europe
  • Asia Pacific
    • Japan
    • China
    • India
    • Australia
    • New Zealand
    • South Korea
    • Rest of Asia Pacific
  • South America
    • Argentina
    • Brazil
    • Chile
    • Rest of South America
  • Middle East & Africa
    • Saudi Arabia
    • UAE
    • Qatar
    • South Africa
    • Rest of Middle East & Africa

What our report offers:

  • Market share assessments for the regional and country-level segments
  • Strategic recommendations for the new entrants
  • Covers Market data for the years 2022, 2023, 2024, 2026, and 2030
  • Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
  • Strategic recommendations in key business segments based on the market estimations
  • Competitive landscaping mapping the key common trends
  • Company profiling with detailed strategies, financials, and recent developments
  • Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

  • Company Profiling
    • Comprehensive profiling of additional market players (up to 3)
    • SWOT Analysis of key players (up to 3)
  • Regional Segmentation
    • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
  • Competitive Benchmarking
    • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

  • 2.1 Abstract
  • 2.2 Stake Holders
  • 2.3 Research Scope
  • 2.4 Research Methodology
    • 2.4.1 Data Mining
    • 2.4.2 Data Analysis
    • 2.4.3 Data Validation
    • 2.4.4 Research Approach
  • 2.5 Research Sources
    • 2.5.1 Primary Research Sources
    • 2.5.2 Secondary Research Sources
    • 2.5.3 Assumptions

3 Market Trend Analysis

  • 3.1 Introduction
  • 3.2 Drivers
  • 3.3 Restraints
  • 3.4 Opportunities
  • 3.5 Threats
  • 3.6 Technology Analysis
  • 3.7 End User Analysis
  • 3.8 Emerging Markets
  • 3.9 Impact of Covid-19

4 Porters Five Force Analysis

  • 4.1 Bargaining power of suppliers
  • 4.2 Bargaining power of buyers
  • 4.3 Threat of substitutes
  • 4.4 Threat of new entrants
  • 4.5 Competitive rivalry

5 Global IT Services Market, By Service Type

  • 5.1 Introduction
  • 5.2 Managed Services
  • 5.3 Consulting
  • 5.4 System Integration
  • 5.5 Application Services
  • 5.6 Outsourcing Services
  • 5.7 Other Service Types

6 Global IT Services Market, By Deployment Type

  • 6.1 Introduction
  • 6.2 On-Premises
  • 6.3 Cloud-Based
  • 6.4 Hybrid

7 Global IT Services Market, By Distribution Channel

  • 7.1 Introduction
  • 7.2 Direct Sales
  • 7.3 System Integrators
  • 7.4 Managed Service Providers (MSPs)
  • 7.5 Value-Added Resellers (VARs)

8 Global IT Services Market, By Technology

  • 8.1 Introduction
  • 8.2 Artificial Intelligence
  • 8.3 Machine Learning
  • 8.4 Big Data and Analytics
  • 8.5 Internet of Things (IoT)
  • 8.6 Blockchain
  • 8.7 Cybersecurity
  • 8.8 Other Technologies

9 Global IT Services Market, By End User

  • 9.1 Introduction
  • 9.2 Healthcare
  • 9.3 Retail
  • 9.4 Financial Services
  • 9.5 Manufacturing
  • 9.6 Telecommunications
  • 9.7 Government
  • 9.8 Other End Users

10 Global IT Services Market, By Geography

  • 10.1 Introduction
  • 10.2 North America
    • 10.2.1 US
    • 10.2.2 Canada
    • 10.2.3 Mexico
  • 10.3 Europe
    • 10.3.1 Germany
    • 10.3.2 UK
    • 10.3.3 Italy
    • 10.3.4 France
    • 10.3.5 Spain
    • 10.3.6 Rest of Europe
  • 10.4 Asia Pacific
    • 10.4.1 Japan
    • 10.4.2 China
    • 10.4.3 India
    • 10.4.4 Australia
    • 10.4.5 New Zealand
    • 10.4.6 South Korea
    • 10.4.7 Rest of Asia Pacific
  • 10.5 South America
    • 10.5.1 Argentina
    • 10.5.2 Brazil
    • 10.5.3 Chile
    • 10.5.4 Rest of South America
  • 10.6 Middle East & Africa
    • 10.6.1 Saudi Arabia
    • 10.6.2 UAE
    • 10.6.3 Qatar
    • 10.6.4 South Africa
    • 10.6.5 Rest of Middle East & Africa

11 Key Developments

  • 11.1 Agreements, Partnerships, Collaborations and Joint Ventures
  • 11.2 Acquisitions & Mergers
  • 11.3 New Product Launch
  • 11.4 Expansions
  • 11.5 Other Key Strategies

12 Company Profiling

  • 12.1 Accenture
  • 12.2 IBM Corporation
  • 12.3 Tata Consultancy Services (TCS)
  • 12.4 Infosys Limited
  • 12.5 Cognizant Technology Solutions
  • 12.6 Hewlett Packard Enterprise (HPE)
  • 12.7 Capgemini SE
  • 12.8 Wipro Limited
  • 12.9 DXC Technology
  • 12.10 Oracle Corporation
  • 12.11 SAP SE
  • 12.12 Fujitsu Limited
  • 12.13 Tech Mahindra Limited
  • 12.14 Huawei Technologies Co., Ltd.
  • 12.15 Dell Technologies
  • 12.16 HCL Technologies
  • 12.17 Skyhigh Security
  • 12.18 Microsoft Corporation
  • 12.19 Amazon Web Services (AWS)
  • 12.20 Google Cloud

List of Tables

  • Table 1 Global IT Services Market Outlook, By Region (2022-2030) ($MN)
  • Table 2 Global IT Services Market Outlook, By Service Type (2022-2030) ($MN)
  • Table 3 Global IT Services Market Outlook, By Managed Services (2022-2030) ($MN)
  • Table 4 Global IT Services Market Outlook, By Consulting (2022-2030) ($MN)
  • Table 5 Global IT Services Market Outlook, By System Integration (2022-2030) ($MN)
  • Table 6 Global IT Services Market Outlook, By Application Services (2022-2030) ($MN)
  • Table 7 Global IT Services Market Outlook, By Outsourcing Services (2022-2030) ($MN)
  • Table 8 Global IT Services Market Outlook, By Other Service Types (2022-2030) ($MN)
  • Table 9 Global IT Services Market Outlook, By Deployment Type (2022-2030) ($MN)
  • Table 10 Global IT Services Market Outlook, By On-Premises (2022-2030) ($MN)
  • Table 11 Global IT Services Market Outlook, By Cloud-Based (2022-2030) ($MN)
  • Table 12 Global IT Services Market Outlook, By Hybrid (2022-2030) ($MN)
  • Table 13 Global IT Services Market Outlook, By Distribution Channel (2022-2030) ($MN)
  • Table 14 Global IT Services Market Outlook, By Direct Sales (2022-2030) ($MN)
  • Table 15 Global IT Services Market Outlook, By System Integrators (2022-2030) ($MN)
  • Table 16 Global IT Services Market Outlook, By Managed Service Providers (MSPs) (2022-2030) ($MN)
  • Table 17 Global IT Services Market Outlook, By Value-Added Resellers (VARs) (2022-2030) ($MN)
  • Table 18 Global IT Services Market Outlook, By Technology (2022-2030) ($MN)
  • Table 19 Global IT Services Market Outlook, By Artificial Intelligence (2022-2030) ($MN)
  • Table 20 Global IT Services Market Outlook, By Machine Learning (2022-2030) ($MN)
  • Table 21 Global IT Services Market Outlook, By Big Data and Analytics (2022-2030) ($MN)
  • Table 22 Global IT Services Market Outlook, By Internet of Things (IoT) (2022-2030) ($MN)
  • Table 23 Global IT Services Market Outlook, By Blockchain (2022-2030) ($MN)
  • Table 24 Global IT Services Market Outlook, By Cybersecurity (2022-2030) ($MN)
  • Table 25 Global IT Services Market Outlook, By Other Technologies (2022-2030) ($MN)
  • Table 26 Global IT Services Market Outlook, By End User (2022-2030) ($MN)
  • Table 27 Global IT Services Market Outlook, By Healthcare (2022-2030) ($MN)
  • Table 28 Global IT Services Market Outlook, By Retail (2022-2030) ($MN)
  • Table 29 Global IT Services Market Outlook, By Financial Services (2022-2030) ($MN)
  • Table 30 Global IT Services Market Outlook, By Manufacturing (2022-2030) ($MN)
  • Table 31 Global IT Services Market Outlook, By Telecommunications (2022-2030) ($MN)
  • Table 32 Global IT Services Market Outlook, By Government (2022-2030) ($MN)
  • Table 33 Global IT Services Market Outlook, By Other End Users (2022-2030) ($MN)

Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.