市場調查報告書
商品編碼
1558325
到 2030 年醫療保健市場的機器人流程自動化預測:按部署模型、組件、業務、流程類型、應用程式、最終用戶和地區進行的全球分析Robotic Process Automation in Healthcare Market Forecasts to 2030 - Global Analysis By Deployment Model (On-Premises, Cloud-Based and Hybrid), Component (Software and Services), Operations, Process Type, Application, End User and Geography |
根據 Stratistics MRC 的數據,2024 年全球醫療保健機器人流程自動化市場規模將達到 21 億美元,預計到 2030 年將達到 78 億美元,預測期內複合年成長率為 24.1%。
醫療保健領域的機器人流程自動化 (RPA) 是指使用軟體機器人自動執行重複性、基於規則的任務,以提高管理、臨床和業務流程的效率和準確性。 RPA 簡化了病患安排、申請、申請處理、醫療文件和庫存管理等功能。透過減少手動任務,RPA 提高了工作效率並最大限度地減少了錯誤,使醫療保健提供者能夠更多地關注患者照護,同時最佳化資源管理並確保法規遵從性。
根據 Blue &Co., LLC 引用的研究,手動處理單一保險申請平均需要 85 秒,而 RPA 解決方案只需 12 秒。
改善患者照護
RPA 技術使醫療保健提供者能夠自動化日常管理業務,使醫療保健專業人員能夠花更多時間直接照顧患者。這種自動化減少了資料輸入和處理錯誤,從而獲得更準確的患者記錄並改善治療結果。 RPA 可以簡化預約安排、申請、藥物管理,並改善整體患者體驗。自動化重複性任務使醫護人員能夠專注於更複雜、以患者為中心的活動,從而實現更快的回應和個人化護理,最終有助於改善健康結果和患者滿意度。
初始實施成本高
實施 RPA 解決方案相關的初始成本可能很高,包括軟體許可證、基礎設施升級和員工培訓。對於許多醫療機構,尤其是小型診所和醫院來說,這些成本可能很高且緩慢,甚至阻礙了實施。此外,將 RPA 與現有舊有系統整合的複雜性可能會進一步增加實施成本。此外,RPA 解決方案需要專業知識來設計、實施和維護,從而增加了整體成本。這些高昂的初始成本可能會減緩市場成長,特別是在財政資源有限的地區和產業。
擴展到遠端醫療
隨著遠端醫療採用的加速,RPA 可以在簡化虛擬醫療保健服務方面發揮關鍵作用。 RPA 可以自動化患者安排、訪視前問捲和訪視後隨訪,從而提高遠端醫療服務的效率。在遠端醫療中,RPA 有助於無縫整合各種來源的患者資料,使醫療保健提供者能夠在虛擬就診期間獲得全面的資訊。由 RPA 支援的自動化聊天機器人可以處理初始患者詢問、對病例進行分類、提供基本健康資訊並提高遠端醫療服務的可擴展性。 RPA 還可以透過從穿戴式裝置自動收集和分析資料來協助遠端患者監護。 RPA 和遠端醫療的整合可以透過提供新服務、提高病人參與和擴大醫療保健覆蓋範圍來推動市場成長。
與人工智慧驅動的解決方案的競爭
隨著人工智慧技術的進步,越來越多的應用程式正在提供可能超越傳統 RPA 的先進功能。人工智慧驅動的解決方案可以處理更複雜的認知任務並適應不斷變化的場景,這使得它們對於尋求全面自動化的醫療保健組織來說可能更具吸引力。人工智慧隨著時間的推移學習和改進的能力可以提供比基於規則的 RPA 系統的競爭優勢。醫療保健提供者可能會選擇提供流程自動化和進階分析的整合人工智慧解決方案,從而可能減少對獨立 RPA 產品的需求。 RPA 和人工智慧技術之間的界線變得模糊,可能會混淆市場並影響 RPA 採用率。
COVID-19 大流行加速了 RPA 在醫療保健領域的採用。由於醫療保健系統面臨前所未有的壓力,RPA 在管理增加的行政業務、病患資料處理和資源分配方面提供了關鍵支援。 RPA 解決方案可協助實現 COVID-19 測試工作流程、病患篩檢和疫苗配送物流的自動化。這場危機凸顯了自動化在提高醫療保健系統的彈性和效率方面的重要性,並激發了整個產業對採用 RPA 的長期興趣。
預計軟體產業在預測期內將是最大的產業
軟體產業預計將主導醫療保健領域的 RPA 市場,因為它在自動化醫療保健流程中發揮核心作用。 RPA 軟體提供了在各種醫療保健業務中自動執行重複任務、資料處理和工作流程管理的核心功能。 RPA 軟體的靈活性和擴充性使醫療保健組織能夠根據其特定需求量身定做解決方案,從患者登記到申請處理。隨著醫療保健提供者越來越認知到自動化的好處,對先進 RPA 軟體解決方案的需求不斷增加。人工智慧整合和分析功能等更先進功能的持續開發正在進一步推動該細分市場的成長。
資料分析和預測建模產業預計在預測期內複合年成長率最高
資料分析和預測建模領域預計將在醫療保健市場的 RPA 中實現最高的複合年成長率,因為它有潛力改變醫療保健決策和患者照護。將 RPA 與高級分析功能相結合,使醫療保健提供者能夠快速、準確地處理和分析大量患者資料。這種整合支援對患者結果、資源分配和疾病趨勢進行預測建模,以增強主動的醫療保健管理。醫療保健領域對資料主導決策的日益重視正在推動對具有強大分析功能的 RPA 解決方案的需求。這些功能可以改善人口健康管理、個人化治療計劃和早期療育策略。
預計北美地區在預測期內將佔據最大佔有率。該地區擁有完善的醫療基礎設施和先進技術的高採用率。嚴格的監管要求和對業務效率的需求正在推動醫療保健提供者採用 RPA 解決方案。領先的 RPA 供應商和強大的醫療保健 IT 公司生態系統的存在正在促進市場成長。此外,該地區對降低醫療成本和改善患者治療效果的關注與 RPA 提供的優勢是一致的。醫療記錄的日益數位化和美國醫療保健系統互通性的推動進一步推動了對 RPA 解決方案的需求。
由於多種成長要素,預計亞太地區的 RPA 市場複合年成長率最高。醫療保健系統的快速數位化,特別是在中國和印度等國家,正在為 RPA 的實施創造機會。該地區不斷成長的人口和不斷上升的醫療保健成本增加了對高效醫療保健服務系統的需求。政府致力於實現醫療基礎設施現代化和改善醫療服務的可近性,正在推動 RPA 等創新技術的採用。許多亞洲國家醫療保健專業人員的短缺使得自動化解決方案特別有吸引力。此外,該地區新興經濟體正在投資醫療IT基礎設施,為RPA實施創造有利環境,為亞太市場的高成長率做出貢獻。
According to Stratistics MRC, the Global Robotic Process Automation In Healthcare Market is accounted for $2.1 billion in 2024 and is expected to reach $7.8 billion by 2030, growing at a CAGR of 24.1% during the forecast period. Robotic Process Automation (RPA) in healthcare refers to the use of software robots to automate repetitive, rule-based tasks, improving efficiency and accuracy in administrative, clinical, and operational processes. RPA streamlines functions like patient scheduling, billing, claims processing, medical documentation, and inventory management. By reducing manual effort, RPA enhances productivity, minimizes errors, and enables healthcare providers to focus more on patient care while optimizing resource management and ensuring regulatory compliance.
According to a study cited by Blue & Co., LLC, processing a single insurance claim manually takes an average of 85 seconds, whereas RPA solutions can complete it in just 12 seconds.
Improved patient care
RPA technologies enable healthcare providers to automate routine administrative tasks, allowing medical professionals to dedicate more time to direct patient care. This automation reduces errors in data entry and processing, leading to more accurate patient records and improved treatment outcomes. RPA can streamline appointment scheduling, claims processing, and medication management, enhancing the overall patient experience. By automating repetitive tasks, healthcare staff can focus on more complex, patient-centric activities, leading to faster response times and personalized care, ultimately contributing to improved health outcomes and patient satisfaction.
High initial implementation costs
The upfront expenses associated with implementing RPA solutions, including software licenses, infrastructure upgrades, and staff training, can be substantial. Many healthcare organizations, particularly smaller clinics and hospitals, may find these costs prohibitive, delaying or preventing adoption. The complexity of integrating RPA with existing legacy systems in healthcare settings can further increase implementation costs. Additionally, the needs for specialized expertise to design, implement, and maintain RPA solutions add to the overall expense. These high initial costs can slow market growth, especially in regions or sectors with limited financial resources.
Expansion into telemedicine
As telemedicine adoption accelerates, RPA can play a crucial role in streamlining virtual healthcare delivery. RPA can automate patient scheduling, pre-appointment questionnaires, and post-visit follow-ups, enhancing the efficiency of telehealth services. In telemedicine, RPA can facilitate seamless integration of patient data from various sources, ensuring healthcare providers have comprehensive information during virtual consultations. Automated chatbots powered by RPA can handle initial patient inquiries, triage cases, and provide basic health information, improving the scalability of telemedicine services. RPA can also assist in remote patient monitoring by automating data collection and analysis from wearable devices. This integration of RPA with telemedicine can lead to new service offerings, improved patient engagement, and expanded access to healthcare, driving market growth.
Competition from AI-driven Solutions
As artificial intelligence technologies advance, they offer increasingly sophisticated capabilities that can potentially surpass traditional RPA in certain applications. AI-driven solutions can handle more complex, cognitive tasks and adapt to changing scenarios, potentially making them more attractive for healthcare organizations seeking comprehensive automation. The ability of AI to learn and improve over time may provide a competitive edge over rule-based RPA systems. Healthcare providers might opt for integrated AI solutions that offer both process automation and advanced analytics, potentially reducing the demand for standalone RPA products. The blurring lines between RPA and AI technologies could lead to market confusion and impact RPA adoption rates.
The COVID-19 pandemic accelerated the adoption of RPA in healthcare. As healthcare systems faced unprecedented pressures, RPA provided crucial support in managing increased administrative workloads, patient data processing, and resource allocation. RPA solutions helped in automating COVID-19 testing workflows, patient screening, and vaccine distribution logistics. The crisis highlighted the importance of automation in enhancing healthcare system resilience and efficiency, driving long-term interest in RPA adoption across the sector.
The software segment is expected to be the largest during the forecast period
The software segment is anticipated to dominate the RPA in the healthcare market due to its central role in automating healthcare processes. RPA software provides the core functionality for automating repetitive tasks, data processing, and workflow management across various healthcare operations. The flexibility and scalability of RPA software allow healthcare organizations to customize solutions to their specific needs, from patient registration to claims processing. As healthcare providers increasingly recognize the benefits of automation, the demand for sophisticated RPA software solutions is growing. The continuous development of more advanced features, including AI integration and analytics capabilities, further drives the growth of this segment.
The data analytics and predictive modeling segment is expected to have the highest CAGR during the forecast period
The data analytics and predictive modeling segment is projected to experience the highest CAGR in the RPA in the healthcare market due to its potential to transform healthcare decision-making and patient care. RPA combined with advanced analytics capabilities enables healthcare providers to process and analyze vast amounts of patient data quickly and accurately. This integration supports predictive modeling for patient outcomes, resource allocation, and disease trends, enhancing proactive healthcare management. The growing emphasis on data-driven decision-making in healthcare is driving demand for RPA solutions with robust analytics features. These capabilities allow for improved population health management, personalized treatment plans, and early intervention strategies.
The North America region is anticipated to be the largest during the forecast period. The region has a well-established healthcare infrastructure and a high adoption rate of advanced technologies. Stringent regulatory requirements and the need for improved operational efficiency drive healthcare providers to implement RPA solutions. The presence of major RPA vendors and a robust ecosystem of healthcare IT companies contribute to market growth. Additionally, the region's focus on reducing healthcare costs and improving patient outcomes aligns well with the benefits offered by RPA. The increasing digitization of healthcare records and the push for interoperability in the U.S. healthcare system further fuel the demand for RPA solutions.
The Asia Pacific region is expected to witness the highest CAGR in the RPA in Healthcare market due to several growth factors. Rapid digitalization of healthcare systems, particularly in countries like China and India, is creating opportunities for RPA adoption. The region's large and growing population, coupled with increasing healthcare expenditure, drives the need for efficient healthcare delivery systems. Government initiatives to modernize healthcare infrastructure and improve access to care are promoting the adoption of innovative technologies like RPA. The shortage of healthcare professionals in many Asian countries makes automation solutions particularly attractive. Additionally, the region's emerging economies are investing in healthcare IT infrastructure, creating a favorable environment for RPA implementation and contributing to the high growth rate in the Asia Pacific market.
Key players in the market
Some of the key players in Robotic Process Automation In Healthcare Market include UiPath, SS&C Blue Prism, Automation Anywhere, Pegasystems, NICE Systems, FeatSystems, EnterBridge, T-impact, Element5, CloudMedx, Microsoft, IBM, and Appian.
In August 2024, Pegasystems Inc., the leading enterprise AI decisioning and workflow automation platform provider, announced it is expanding its relationship with Amazon Web Services (AWS). Pega is among the initial companies to reveal it will leverage the recently announced AWS European Sovereign Cloud to deliver the Pega EU Service Boundary - a solution that will help customers meet their most stringent digital sovereignty goals within the European Union (EU). The Pega EU Service Boundary is set to launch alongside the AWS European Sovereign Cloud at the end of 2025.
In March 2024, UiPath, a leading enterprise automation and AI software company, announced the general availability of UiPath Automation Cloud(TM) on Microsoft Azure in the UK, driven by high customer demand for local data residency and a growing need for AI and automation from UiPath. The expansion enables private and public-sector customers to strategically position their infrastructure, applications, and data to better comply with local data residency laws.
In May 2023, SS&C Technologies Holdings, Inc. has launched SS&C Blue Prism Process Intelligence 2.0, the next-generation AI-powered process and task mining solution. Powered by ABBYY Timeline 6.0, the solution accelerates process discovery and identification time by up to 80%. Integration with SS&C Blue Prism Chorus business process management (BPM) enables continuous process optimization and rapid scalability. The enhancements enable businesses to better manage and optimize processes for maximum business results.
Note: Tables for North America, Europe, APAC, South America, and Middle East & Africa Regions are also represented in the same manner as above.