查看購物車
  • Simplified Chinese
  • English
  • Japanese
  • Korean
亞太地區隊列管理系統市場預測至 2030 年 - 區域分析 - 按類型、組件和應用
市場調查報告書
商品編碼
1494381

亞太地區隊列管理系統市場預測至 2030 年 - 區域分析 - 按類型、組件和應用

Asia Pacific Queue Management System Market Forecast to 2030 - Regional Analysis - By Type, Component, and Application
出版日期: | 出版商: The Insight Partners | 英文 82 Pages | 訂單完成後即時交付

價格

2022年亞太排隊管理系統市場價值為1.1508億美元，預計2030年將達到1.9658億美元；預計2022年至2030年複合年成長率為6.9%。

在隊列管理系統中實施人工智慧推動亞太隊列管理系統市場

客戶對時間的期望不斷提高，影響服務提供者採用佇列管理系統。最常見的客戶投訴包括銀行、零售商店、機場、醫院和其他公共場所排長隊，尤其是在高峰時段或假日。為了獲得公共設施的服務，消費者往往不耐煩、壓力重重，需要排隊等候。此外，據世界衛生組織稱，老年人口比例預計將從2015年的12%增加到2050年的22%。根據美國國家健康數據研究所的數據，到 2022 年，印度約 21% 的老年人口患有至少一種慢性疾病，如阿茲海默症、關節炎、氣喘和癌症。同樣，高血壓和糖尿病約佔所有慢性病的 68%；這些疾病增加了病人到醫院就診的次數。因此，醫療機構的長隊對他們來說可能是一種身體負擔，這就產生了對基於人工智慧的隊列管理軟體的需求。

使用基於人工智慧的隊列管理系統支援醫療保健和其他設施解決客戶的問題。基於人工智慧的隊列管理系統利用人工智慧來最大限度地減少等待時間、管理隊列並改善患者體驗。它使用即時資料來預測客戶流量並透過為客戶提供無縫且無憂的體驗來相應地分配資源。基於人工智慧的隊列管理系統有助於減少客戶的挫折感並提高客戶的整體滿意度。它能夠即時監控客流量和排隊長度，為企業主提供準確的資料以做出明智的決策。因此，基於人工智慧的隊列管理系統的實施可能會在預測期內為市場參與者帶來一些成長機會。

亞太地區排隊管理系統市場概況

由於業界認可的隊列管理系統製造商致力於開發隊列管理系統，亞太地區的隊列管理系統可能會在 2022 年至 2030 年期間成長。亞太地區許多科技新創公司都致力於在業務中實施人工智慧，以提高營運效率。根據國際數據公司（IDC）最近的報告，2023 年9 月，亞太地區（包括日本）有26% 的公司已經投資了生成式人工智慧（GenAI），而44% 的公司在投資GenAI 之前進行了初步探索。這些公司主要在產品開發/設計、研發、銷售和行銷以及客戶參與等領域受到人工智慧技術的影響。將人工智慧整合到隊列管理系統中有助於減少顧客的等待時間。此外，亞太地區的醫院、銀行和零售店數量正在強勁成長，從而促進了該地區的排隊管理系統市場。

亞太地區隊列管理系統市場收入及 2030 年預測（百萬美元）

亞太地區隊列管理系統市場細分

亞太地區隊列管理系統市場根據類型、組件、應用程式和國家/地區進行細分。

根據類型，亞太排隊管理系統市場分為虛擬排隊和線性排隊。 2022 年，虛擬排隊細分市場將佔更大佔有率。

按組件分類，亞太地區隊列管理系統市場分為解決方案和服務。 2022 年，解決方案領域將佔據更大佔有率。

按應用分類，亞太地區隊列管理系統市場分為 BFSI、醫院、零售店、公用事業服務提供者以及機場、餐廳、政府辦公室等。 BFSI 細分市場在 2022 年佔據最大佔有率。

根據國家/地區，亞太地區隊列管理系統市場分為澳洲、中國、印度、日本、韓國和亞太地區其他地區。 2022年，中國在亞太排隊管理系統市場佔據主導地位。

Q-MATIC Group AB、Qminder Ltd、Q-nomy Inc、Aurionpro Solutions Ltd 和 Advantech Co Ltd 是亞太地區隊列管理系統市場上的一些領先公司。

目錄

第 1 章：簡介

第 2 章：執行摘要

  • 重要見解
  • 市場吸引力

第 3 章：研究方法

  • 覆蓋範圍
  • 二次研究
  • 初步研究

第 4 章：亞太地區隊列管理系統市場格局

  • 概述
  • 生態系分析
    • 價值鏈供應商名單：

第 5 章：亞太地區隊列管理系統市場 - 主要產業動態

  • 促進要素
    • 各行業日益重視提升服務品質
    • 醫療保健產業的需求不斷增加
    • 提高管理客戶流量和留住客戶的採用率
  • 市場限制
    • 全球電子商務的巨大成長
    • BFSI 部門行動應用程式的演變
  • 市場機會
    • 在排隊管理系統中實施人工智慧
  • 未來的趨勢
    • 虛擬排隊系統的需求不斷增加
  • 促進因素和限制的影響：

第 6 章：隊列管理系統市場 - 亞太地區市場分析

  • 亞太地區排隊管理系統市場收入，2022 - 2030
  • 亞太地區隊列管理系統市場預測與分析

第 7 章：亞太地區隊列管理系統市場分析 - 類型

  • 虛擬排隊
    • 概述
    • 虛擬排隊市場收入與 2030 年預測
  • 線性排隊
    • 概述
    • 線性排隊市場收入與 2030 年預測

第 8 章：亞太地區隊列管理系統市場分析 - 組件

  • 解決方案
    • 概述
    • 2030 年解決方案市場收入與預測
  • 服務
    • 概述
    • 2030 年服務市場收入與預測

第 9 章：亞太地區排隊管理系統市場分析 - 應用

  • BFSI
    • 概述
    • BFSI 市場收入與 2030 年預測
  • 醫院
    • 概述
    • 到 2030 年醫院市場收入和預測
  • 零售點
    • 概述
    • 零售店市場收入與 2030 年預測
  • 公用事業服務提供者和機場
    • 概述
    • 公用事業服務提供者及機場市場收入及 2030 年預測
  • 餐廳
    • 概述
    • 2030 年餐廳市場收入與預測
  • 政府機關
    • 概述
    • 政府辦公大樓市場收入和 2030 年預測
  • 其他
    • 概述
    • 其他市場收入和 2030 年預測

第 10 章：亞太地區隊列管理系統市場 - 國家分析

  • 澳洲
  • 中國
  • 印度
  • 日本
  • 韓國
  • 亞太地區其他地區

第 11 章：競爭格局

  • 關鍵參與者的熱圖分析
  • 公司定位與專注

第 12 章：排隊管理系統市場產業格局

  • 概述
  • 市場主動性
  • 產品開發

第 13 章：公司簡介

  • Q-MATIC Group AB
  • Qminder Ltd
  • Q-nomy Inc
  • Aurionpro Solutions Ltd
  • Advantech Co Ltd

第 14 章：附錄

Product Code: TIPRE00012181

The Asia Pacific queue management system market was valued at US$ 115.08 million in 2022 and is expected to reach US$ 196.58 million by 2030; it is estimated to grow at a CAGR of 6.9% from 2022 to 2030.

Implementing Artificial Intelligence in Queue Management System Drives Asia Pacific Queue Management System Market

The rise in customer expectations associated with their time influences service providers to adopt queue management systems. The most common customer complaints include long queues at banks, retail stores, airports, hospitals, and other public places, especially during peak hours or holidays. In order to access services in public facilities, consumers are often impatient and stressed and progress through queues. Moreover, according to the World Health Organization, the proportion of the geriatric population is expected to increase from 12% in 2015 to 22% by 2050. Older people suffering from cardiovascular disease, osteoporosis, and dementia require frequent visits to hospitals. Per the National Institute of Health Data, in 2022, approximately 21% of the geriatric population in India have at least one chronic disease such as Alzheimer's, arthritis, asthma, and cancer. Similarly, hypertension and diabetes account for ~68% of all chronic diseases; these diseases increase the number of patient visits to hospitals. Hence, long queues at medical facilities can be a physical burden to them, which generates the demand for AI-based queue management software.

The use of an AI-based queue management system supports healthcare and other facilities to solve their customer's problems. An AI-based queue management system leverages artificial intelligence to minimize wait times, manage queues, and improve patient experience. It uses real-time data to predict customer traffic and allocate resources accordingly by providing customers with a seamless and hassle-free experience. AI-based queue management systems help reduce customer frustration and improve overall customer's satisfaction. It is capable of monitoring customer traffic and queue length in real time, providing business owners with accurate data to make informed decisions. Thus, the implementation of AI-based queue management systems is likely to generate several growth opportunities for the market players during the forecast period.

Asia Pacific Queue Management System Market Overview

The queue management system in Asia Pacific is likely to grow during 2022-2030 attributed to the presence of industry-recognized queue management system manufacturers that are engaged in developing queue management systems. Numerous technology startups in Asia Pacific are focusing on implementing AI in business to improve operational efficiency. Per the recent International Data Corporation (IDC) report, in September 2023, 26% of companies in Asia Pacific (including Japan) had already made investments in Generative AI (GenAI), while 44% of companies underwent initial exploration before investing in GenAI. These companies are primarily impacted by AI technology in the areas of product development/design, research and development, sales and marketing, and customer engagement. The integration of AI in queue management systems helps reduce the customer's waiting time. In addition, APAC is experiencing strong growth in the number of hospitals, banks, and retail outlets, catalyzing the queue management system market in the region.

Asia Pacific Queue Management System Market Revenue and Forecast to 2030 (US$ Million)

Asia Pacific Queue Management System Market Segmentation

The Asia Pacific queue management system market is segmented based on type, component, application, and country.

Based on type, the Asia Pacific queue management system market is bifurcated into virtual queuing and linear queuing. The virtual queuing segment held a larger share in 2022.

By component, the Asia Pacific queue management system market is bifurcated into solution and services. The solution segment held a larger share in 2022.

By application, the Asia Pacific queue management system market is segmented into BFSI, hospitals, retail outlets, utility service providers and airports, restaurants, government offices, and others. The BFSI segment held the largest share in 2022.

Based on country, the Asia Pacific queue management system market is segmented into Australia, China, India, Japan, South Korea, and the Rest of Asia Pacific. China dominated the Asia Pacific queue management system market in 2022.

Q-MATIC Group AB, Qminder Ltd, Q-nomy Inc, Aurionpro Solutions Ltd, and Advantech Co Ltd are some of the leading companies operating in the Asia Pacific queue management system market.

Table Of Contents

1. Introduction

  • 1.1 The Insight Partners Research Report Guidance
  • 1.2 Market Segmentation

2. Executive Summary

  • 2.1 Key Insights
  • 2.2 Market Attractiveness

3. Research Methodology

  • 3.1 Coverage
  • 3.2 Secondary Research
  • 3.3 Primary Research

4. Asia Pacific Queue Management System Market Landscape

  • 4.1 Overview
  • 4.2 Ecosystem Analysis
    • 4.2.1 List of Vendors in Value Chain:

5. Asia Pacific Queue Management System Market - Key Industry Dynamics

  • 5.1 Drivers
    • 5.1.1 Rising Focus on Service Quality Enhancement in Various Sectors
    • 5.1.2 Increasing Demand in Healthcare Sector
    • 5.1.3 Increasing Adoption to Manage Customer Traffic and Retain Customers
  • 5.2 Market Restraints
    • 5.2.1 Tremendous Growth in E-commerce Worldwide
    • 5.2.2 Evolution of Mobile Apps by BFSI Sector
  • 5.3 Market Opportunities
    • 5.3.1 Implementing Artificial Intelligence in Queue Management System
  • 5.4 Future Trends
    • 5.4.1 Escalating Demand for Virtual Queue System
  • 5.5 Impact of Drivers and Restraints:

6. Queue Management System Market - Asia Pacific Market Analysis

  • 6.1 Asia Pacific Queue Management System Market Revenue (US$ Million), 2022 - 2030
  • 6.2 Asia Pacific Queue Management System Market Forecast and Analysis

7. Asia Pacific Queue Management System Market Analysis - Type

  • 7.1 Virtual Queuing
    • 7.1.1 Overview
    • 7.1.2 Virtual Queuing Market Revenue and Forecasts to 2030 (US$ Million)
  • 7.2 Linear Queuing
    • 7.2.1 Overview
    • 7.2.2 Linear Queuing Market Revenue and Forecasts to 2030 (US$ Million)

8. Asia Pacific Queue Management System Market Analysis - Component

  • 8.1 Solution
    • 8.1.1 Overview
    • 8.1.2 Solution Market Revenue and Forecasts to 2030 (US$ Million)
  • 8.2 Services
    • 8.2.1 Overview
    • 8.2.2 Services Market Revenue and Forecasts to 2030 (US$ Million)

9. Asia Pacific Queue Management System Market Analysis - Application

  • 9.1 BFSI
    • 9.1.1 Overview
    • 9.1.2 BFSI Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.2 Hospitals
    • 9.2.1 Overview
    • 9.2.2 Hospitals Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.3 Retail Outlets
    • 9.3.1 Overview
    • 9.3.2 Retail Outlets Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.4 Utility Service Providers and Airports
    • 9.4.1 Overview
    • 9.4.2 Utility Service Providers and Airports Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.5 Restaurants
    • 9.5.1 Overview
    • 9.5.2 Restaurants Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.6 Government Offices
    • 9.6.1 Overview
    • 9.6.2 Government Offices Market Revenue and Forecasts to 2030 (US$ Million)
  • 9.7 Others
    • 9.7.1 Overview
    • 9.7.2 Others Market Revenue and Forecasts to 2030 (US$ Million)

10. Asia Pacific Queue Management System Market - Country Analysis

  • 10.1 Overview
    • 10.1.1 Asia Pacific Queue Management System Market Breakdown by Countries
      • 10.1.1.1 Australia: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.1.1 Australia: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.1.2 Australia: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.1.3 Australia: Asia Pacific Queue Management System Market Breakdown by Application
      • 10.1.1.2 China: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.2.1 China: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.2.2 China: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.2.3 China: Asia Pacific Queue Management System Market Breakdown by Application
      • 10.1.1.3 India: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.3.1 India: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.3.2 India: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.3.3 India: Asia Pacific Queue Management System Market Breakdown by Application
      • 10.1.1.4 Japan: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.4.1 Japan: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.4.2 Japan: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.4.3 Japan: Asia Pacific Queue Management System Market Breakdown by Application
      • 10.1.1.5 South Korea: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.5.1 South Korea: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.5.2 South Korea: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.5.3 South Korea: Asia Pacific Queue Management System Market Breakdown by Application
      • 10.1.1.6 Rest of Asia Pacific: Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Mn)
        • 10.1.1.6.1 Rest of Asia Pacific: Asia Pacific Queue Management System Market Breakdown by Type
        • 10.1.1.6.2 Rest of Asia Pacific: Asia Pacific Queue Management System Market Breakdown by Component
        • 10.1.1.6.3 Rest of Asia Pacific: Asia Pacific Queue Management System Market Breakdown by Application

11. Competitive Landscape

  • 11.1 Heat Map Analysis by Key Players
  • 11.2 Company Positioning & Concentration

12. Queue Management System Market Industry Landscape

  • 12.1 Overview
  • 12.2 Market Initiative
  • 12.3 Product Development

13. Company Profiles

  • 13.1 Q-MATIC Group AB
    • 13.1.1 Key Facts
    • 13.1.2 Business Description
    • 13.1.3 Products and Services
    • 13.1.4 Financial Overview
    • 13.1.5 SWOT Analysis
    • 13.1.6 Key Developments
  • 13.2 Qminder Ltd
    • 13.2.1 Key Facts
    • 13.2.2 Business Description
    • 13.2.3 Products and Services
    • 13.2.4 Financial Overview
    • 13.2.5 SWOT Analysis
    • 13.2.6 Key Developments
  • 13.3 Q-nomy Inc
    • 13.3.1 Key Facts
    • 13.3.2 Business Description
    • 13.3.3 Products and Services
    • 13.3.4 Financial Overview
    • 13.3.5 SWOT Analysis
    • 13.3.6 Key Developments
  • 13.4 Aurionpro Solutions Ltd
    • 13.4.1 Key Facts
    • 13.4.2 Business Description
    • 13.4.3 Products and Services
    • 13.4.4 Financial Overview
    • 13.4.5 SWOT Analysis
    • 13.4.6 Key Developments
  • 13.5 Advantech Co Ltd
    • 13.5.1 Key Facts
    • 13.5.2 Business Description
    • 13.5.3 Products and Services
    • 13.5.4 Financial Overview
    • 13.5.5 SWOT Analysis
    • 13.5.6 Key Developments

14. Appendix

  • 14.1 Word Index

List Of Tables

  • Table 1. Asia Pacific Queue Management System Market Segmentation
  • Table 2. Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Million)
  • Table 3. Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Type
  • Table 4. Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Component
  • Table 5. Asia Pacific Queue Management System Market Revenue and Forecasts to 2030 (US$ Million) - Application
  • Table 6. Asia Pacific Asia Pacific Queue Management System Market, by Country - Revenue and Forecast to 2030 (USD Million)
  • Table 7. Australia: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 8. Australia: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 9. Australia: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 10. China: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 11. China: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 12. China: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 13. India: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 14. India: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 15. India: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 16. Japan: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 17. Japan: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 18. Japan: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 19. South Korea: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 20. South Korea: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 21. South Korea: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 22. Rest of Asia Pacific: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Type
  • Table 23. Rest of Asia Pacific: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Component
  • Table 24. Rest of Asia Pacific: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn) - By Application
  • Table 25. Company Positioning & Concentration
  • Table 26. List of Abbreviation

List Of Figures

  • Figure 1. Asia Pacific Queue Management System Market Segmentation, By Country
  • Figure 2. Ecosystem: Asia Pacific Queue Management System Market
  • Figure 3. Asia Pacific Queue Management System Market - Key Industry Dynamics
  • Figure 4. Impact Analysis of Drivers and Restraints
  • Figure 5. Asia Pacific Queue Management System Market Revenue (US$ Million), 2022 & 2030
  • Figure 6. Asia Pacific Queue Management System Market Share (%) - Type, 2022 and 2030
  • Figure 7. Virtual Queuing Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 8. Linear Queuing Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 9. Asia Pacific Queue Management System Market Share (%) - Component, 2022 and 2030
  • Figure 10. Solution Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 11. Services Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 12. Asia Pacific Queue Management System Market Share (%) - Application, 2022 and 2030
  • Figure 13. BFSI Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 14. Hospitals Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 15. Retail Outlets Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 16. Utility Service Providers and Airports Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 17. Restaurants Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 18. Government Offices Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 19. Others Market Revenue and Forecasts to 2030 (US$ Million)
  • Figure 20. Asia Pacific Queue Management System Market Breakdown by Key Countries - Revenue (2022) (US$ Million)
  • Figure 21. Asia Pacific Queue Management System Market Breakdown by Key Countries, 2022 And 2030 (%)
  • Figure 22. Australia: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 23. China: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 24. India: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 25. Japan: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 26. South Korea: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 27. Rest of Asia Pacific: Asia Pacific Queue Management System Market Revenue and Forecasts To 2030 (US$ Mn)
  • Figure 28. Heat Map Analysis By Key Players