市場調查報告書
商品編碼
1592580
北美 IT 管理即服務市場預測至 2031 年 - 區域分析 - 按應用程式、企業規模和最終用戶North America IT Management as a Service Market Forecast to 2031 - Regional Analysis - by Application, Enterprise Size, and End User |
2023年北美IT管理即服務市值為40.1845億美元,預計2031年將達到138.1461億美元;預計2023年至2031年複合年成長率為16.7%。
對遠距工作文化的需求不斷成長推動北美 IT 管理即服務市場
遠距工作正在成為許多組織的新常態,並已成為近年來的現象,尤其是在 COVID-19 大流行之後。根據 Gallup, Inc. 2022 年 6 月的報告,遠距工作一直被認為是積極的,在美國,近 65% 的全職員工準備遠距工作。遠距工作有助於員工減少出差並維持工作與生活的平衡。美國國家經濟研究局 2023 年 1 月進行的一項研究顯示,2021-2022 年間,遠距工作平均節省了員工日常往現金回饋場工作的時間 72 分鐘。由於所有這些因素,員工對遠距工作的需求不斷增加。為了保持工作條件的靈活性,組織正在努力實施遠距工作模式。然而,遠距工作模式的日益普及推動了組織間建立新 IT 基礎設施的需求。為了滿足這些需求,各種組織正在轉向 ITMaaS,因為它們可以幫助組織以低成本管理所有 IT 營運,從而增加其全球需求。 ITMaaS 服務供應商可以協助組織負責日常 IT 基礎架構的採購、部署和管理。
他們的服務涵蓋軟體、硬體和基礎設施維護的各個方面,包括部署和維護 IT 基礎設施、資料備份和復原、採購和支援軟體以滿足客戶需求、安全監控服務以及端點監控和管理。此外,ITMaaS 可以幫助組織識別問題,部署理想的遠端員工生產力監控工具,培訓經理如何存取生產力資料,並了解員工在家工作時出現的困難。因此,對遠距工作文化的需求不斷成長,正在推動組織轉向 ITMaaS 來實施遠距工作模式,從而推動 IT 管理即服務市場的成長。
北美 IT 管理即服務市場概述
北美的 IT 管理即服務市場分為美國、加拿大和墨西哥。北美是技術採用較早的地區,擁有良好的IT基礎設施。根據國際貿易管理局的數據,美國佔全球 5 兆美元資訊技術 (IT) 市場的三分之一,使其成為全球最大的市場。此外,該產業還支持 1,210 萬個就業崗位,為美國 GDP 增加價值貢獻約 1.9 兆美元。此外,根據 CompTIA 的數據,美國有超過 557,000 家軟體和 IT 服務公司。
根據國際貿易管理局的數據,加拿大的 ICT 產業由超過 43,200 家企業組成。其中,大部分公司從事電腦服務和軟體行業。該行業主要由小型企業組成,約有 35,500 家員工少於 10 人。有近 100 家重要公司,包括國際跨國公司的子公司,員工人數超過 500 人。該地區擁有如此龐大的IT產業,提高了對IT管理即服務(ITMaaS)的需求,因為外包這些服務有助於大型企業和中小企業節省成本、提高可擴展性和提高效率。
該地區醫療保健產業的數位化程度也不斷提高。根據Canada Health Infoway報道,加拿大人正在擁抱數位醫療服務,預計未來一年對數位醫療服務的需求將會增加。根據 2022 年 11 月對 12,445 名加拿大人進行的線上調查,94% 的加拿大人對獲得數位醫療服務感興趣。因此,醫療保健產業不斷成長的數位化預計將提高醫療保健提供者對 ITMaaS 服務的需求,以高效地進行所有 IT 相關營運。
北美 IT 管理即服務市場收入和 2031 年預測(百萬美元)
北美 IT 管理即服務市場細分
北美 IT 管理即服務市場按應用程式、企業規模、最終用戶和國家/地區進行分類。
根據應用,北美IT管理即服務市場分為系統和網路監控、合規性和安全管理、資產管理、基礎設施效能管理、配置和變更管理等。 2023 年,系統和網路監控領域佔據北美最大的 IT 管理即服務市場。
從企業規模來看,北美IT管理即服務市場分為大型企業及中小企業。到 2023 年,大型企業細分市場將佔據更大的北美 IT 管理即服務市場。
按最終用戶分類,北美 IT 管理即服務市場分為 IT 和電信、BFSI、醫療保健和生命科學、製造業、高等教育、零售、能源和公用事業、非營利組織等。到 2023 年,IT 和電信領域將佔據北美最大的 IT 管理即服務市場。
依國家/地區分類,北美 IT 管理即服務市場分為美國、加拿大和墨西哥。 2023 年,美國在北美 IT 管理即服務市場佔有率中佔據主導地位。
思科系統公司;高知特技術解決方案公司;維普羅有限公司;亞馬遜網路服務公司;國際商業機器公司;富士通有限公司;持久系統有限公司; BMC 軟體公司; HCL 技術有限公司;惠普企業公司;凱捷公司;阿托斯公司; Kyndryl 控股公司;埃維諾公司;整合;繁榮營運有限責任公司;里米尼街公司;和 Neudesic, LLC 是北美 IT 管理即服務市場中的一些領先公司。
The North America IT management as a service market was valued at US$ 4,018.45 million in 2023 and is expected to reach US$ 13,814.61 million by 2031; it is estimated to register a CAGR of 16.7% from 2023 to 2031.
Rising Demand for Remote Work Culture Fuels North America IT Management as a Service Market
Remote work is becoming the new normal for many organizations and has become a phenomenon in recent years, especially after the COVID-19 pandemic. According to Gallup, Inc. report of June 2022, remote work is continuously perceived as positive, with almost 65% of full-time employees ready to work remotely in the US. Working remotely helps employees reduce their traveling and maintain a work-life balance. A study conducted by the National Bureau of Economic Research in January 2023 showed that remote work saved an average of 72 minutes spent by employees on their daily travel to and from their on-site jobs during 2021-2022. Due to all these factors, the demand for remote work is increasing among the employees. To maintain flexibility in working conditions, organizations are working on implementing a remote working model. However, this growing adoption of the remote working model fuels the need to set up new IT infrastructure among organizations. To cater to these needs, various organizations are moving to ITMaaS, as they help organizations manage all their IT operations at low cost, increasing their demand globally. ITMaaS service providers can help organizations take care of sourcing, deployment, and management of routine IT infrastructure.
Their services can cover a variety of aspects of software, hardware, and infrastructure maintenance, including deploying and maintaining IT infrastructure, data backup and recovery, sourcing and supporting software to meet customer's needs, security monitoring services, and endpoint monitoring and management. Furthermore, ITMaaS can assist an organization in identifying the problem, deploying the ideal remote employee productivity monitoring tool, training managers on how to access productivity data, and understanding the difficulties that arise when employees work from home. Thus, the rising demand for remote work culture is pushing organizations to move toward ITMaaS to implement remote working models, which is boosting the growth of the IT management as a service market.
North America IT Management as a Service Market Overview
The IT management as a service market in North America is segmented into the US, Canada, and Mexico. North America is the early adopter of technologies and has a good IT infrastructure. According to the International Trade Administration, the US accounts for one-third of the US$ 5 trillion worldwide information technology (IT) market, making it the world's largest. In addition, the sector supports 12.1 million employment and contributes ~US$ 1.9 trillion to the US value-added GDP. Furthermore, according to CompTIA, there are over 557,000 software and IT service companies in the US.
As per the International Trade Administration, the ICT industry in Canada comprises more than 43,200 businesses. Of these, the major number of companies operate in the computer services and software sectors. The industry is primarily made up of small businesses, with ~35,500 employing fewer than ten people. There are nearly 100 significant companies, including subsidiaries of international multinational corporations, that employ more than 500 people. Having such a big IT industry in the region is raising the need for IT management as a service (ITMaaS), as outsourcing these services helps large enterprises and SMEs in cost-saving, improving scalability, and increasing efficiency.
The region is also witnessing a rise in digitization in the healthcare sector. According to the Canada Health Infoway, Canadians are embracing digital health services, and it is also estimated that the demand for digital healthcare services will increase in the coming year. According to an online survey conducted in November 2022 with 12,445 Canadians, 94% of Canadians were interested in accessing digital health services. Thus, growing digitization in the healthcare sector is projected to raise the need for ITMaaS services among healthcare providers to conduct all IT-related operations efficiently.
North America IT Management as a Service Market Revenue and Forecast to 2031 (US$ Million)
North America IT Management as a Service Market Segmentation
The North America IT management as a service market is categorized into application, enterprise size, end user, and country.
Based on application, the North America IT management as a service market is segmented into system and network monitoring, compliance and security management, asset management, infrastructure performance management, configuration and change management, and others. The system and network monitoring segment held the largest North America IT management as a service market share in 2023.
In terms of enterprise size, the North America IT management as a service market is bifurcated into large enterprises and SMEs. The large enterprises segment held a larger North America IT management as a service market share in 2023.
By end user, the North America IT management as a service market is divided into IT and telecom, BFSI, healthcare and lifesciences, manufacturing, higher education, retail, energy and utilities, non profit, and others. The IT and telecom segment held the largest North America IT management as a service market share in 2023.
By country, the North America IT management as a service market is segmented into the US, Canada, and Mexico. The US dominated the North America IT management as a service market share in 2023.
Cisco Systems Inc; Cognizant Technology Solutions Corp; Wipro Ltd; Amazon Web Services Inc; International Business Machines Corp; Fujitsu Ltd; Persistent Systems Ltd; BMC Software, Inc; HCL Technologies Ltd; Hewlett Packard Enterprise Co; Capgemini SE; Atos SE; Kyndryl Holdings Inc; Avanade Inc; Integris; Thrive Operations LLC; Rimini Street, Inc; and Neudesic, LLC are some of the leading companies operating in the North America IT management as a service market.