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市場調查報告書
商品編碼
1666265
2031 年亞太地區對話式人工智慧市場預測 - 區域分析 - 按組件、類型、部署類型和產業分類Asia Pacific Conversational AI Market Forecast to 2031 - Regional Analysis - by Component, Type, Deployment Type, and Industry |
2023年亞太地區對話式人工智慧市場價值為19.0096億美元,預計到2031年將達到97.8554億美元;預計 2023 年至 2031 年的複合年成長率為 22.7%。
生成式人工智慧的興起推動亞太地區對話式人工智慧市場的發展
生成式人工智慧對廣泛的業務領域都極為重要。其產生獨特內容的能力對藝術、設計和行銷等產業有重要影響。這項技術提高了個人化並創新和簡化了創作過程。此外,透過產生不同的場景和答案,生成式人工智慧可以幫助解決問題。因此,當各行各業試圖實現人工智慧驅動創新的潛力時,它正在成為轉變傳統方法並開啟新可能性的關鍵工具。此外,生成式人工智慧擅長自動化重複活動,從而釋放人力資源以用於更具策略性和更複雜的專案。此外,它還根據個人口味提供產品訊息,提供高度個人化的體驗。從客製化的行銷活動到精心挑選的產品建議,生成式人工智慧技術利用資料來產生與每個用戶交流的內容。將生成式人工智慧融入對話式人工智慧聊天機器人和虛擬助手,可以提高它們參與自然、類似人類對話的能力。這些系統解釋和處理使用者輸入以產生即時回應、建議和解決方案。生成式人工智慧使聊天機器人能夠提供客製化建議並處理困難的詢問。這改變了客戶服務、電子商務互動以及其他有效溝通至關重要的領域。此外,生成式人工智慧技術正在改變語言處理領域,實現跨越傳統溝通界線的準確翻譯和自然互動。它在語言翻譯和聊天機器人互動中的應用展示了尖端人工智慧技術在廣泛領域的革命性力量。因此,預計生成式人工智慧的出現將在預測期內推動對話式人工智慧市場的成長。
亞太地區對話式人工智慧市場概覽
根據ITA統計,中國是全球最大的電子商務市場,佔全球交易量的近50%。該國的線上零售交易量達到超過 7.1 億數位買家,2020 年貢獻了約 2.29 兆美元,預計到 2024 年將達到 3.56 兆美元。例如,2021年2月,中國國務院推出了《平台經濟反壟斷指南》,旨在製止大公司的壟斷行為,促進網路商務持續健康發展。因此,中國電子商務產業的不斷發展推動了該國對話式人工智慧市場的成長。
亞太地區對話式 AI 市場收入及 2031 年預測(百萬美元)
亞太地區對話式人工智慧市場細分
亞太地區對話式人工智慧市場分為組件、類型、部署類型、產業和國家。
根據組成部分,亞太對話式人工智慧市場分為平台和服務。 2023 年,平台部分佔據了亞太地區對話式 AI 市場的更大佔有率。
根據類型,亞太地區對話式人工智慧市場分為聊天機器人和智慧虛擬助理。 2023 年,聊天機器人將佔據亞太地區對話式人工智慧市場的更大佔有率。
就部署類型而言,亞太地區對話式人工智慧市場分為本地部署和雲端部署。 2023 年,本地部署部分在亞太地區對話式 AI 市場中佔據了更大的佔有率。
根據產業,亞太地區對話式人工智慧市場細分為零售和電子商務、醫療保健和生命科學、旅遊和酒店、BFSI、IT和電信、媒體和娛樂等。 2023 年,零售和電子商務領域佔據亞太地區對話式 AI 市場的最大佔有率。
依國家分類,亞太對話式人工智慧市場分為澳洲、中國、印度、日本、韓國和亞太其他地區。 2023 年,中國佔據亞太地區對話式人工智慧市場的主導佔有率。
Alphabet Inc、Amazon.com Inc.、Cognigy GmbH、International Business Machines Corp、Kore.ai Inc.、Microsoft Corp、Oracle Corp 和 SAP SE 是亞太地區對話式 AI 市場的一些領先公司。
The Asia Pacific conversational AI market was valued at US$ 1,900.96 million in 2023 and is expected to reach US$ 9,785.54 million by 2031; it is estimated to register a CAGR of 22.7% from 2023 to 2031.
Emergence of Generative AI Boosts Asia Pacific Conversational AI Market
Generative AI is extremely important across a wide range of businesses. Its ability to generate unique content has important ramifications in industries such as art, design, and marketing. This technology improves personalization and innovates and streamlines creative processes. Furthermore, by producing different scenarios and answers, generative AI aids in problem-solving. Thus, it is emerging as a key tool that transforms conventional methodologies and opens up new possibilities as industries try to realize the potential of AI-driven innovation. In addition, generative AI excels in automating repetitive activities, freeing up human resources for more strategic and complicated projects. Also, it provides highly personalized experiences by providing product information to individual tastes. From tailored marketing campaigns to curated product suggestions, generative AI technology uses data to produce content that communicates to each user. Incorporating generative AI into conversational AI chatbots and virtual assistants improves their ability to participate in natural, human-like conversations. These systems interpret and process user input to produce real-time responses, suggestions, and solutions. Generative AI enables chatbots to deliver tailored advice and manage difficult inquiries. This transforms customer service, e-commerce interactions, and other areas where effective communication is critical. Furthermore, generative AI technology is transforming the world of language processing, allowing for accurate translations and natural interactions that cross traditional communication borders. Its applications in language translation and chatbot interactions demonstrate the revolutionary power of cutting-edge AI technology across a wide range of sectors. Thus, the emergence of generative AI is expected to fuel the growth of the conversational AI market during the forecasted period.
Asia Pacific Conversational AI Market Overview
According to the ITA, the e-commerce market of China is the largest in the world and generates almost 50% of transactions across the world. Online retail transactions in the country reached more than 710 million digital buyers, contributing ~US$ 2.29 trillion in 2020, and are expected to reach US$ 3.56 trillion by 2024. Further, the government of China is taking various initiatives for the growth of the e-commerce industry. For instance, in February 2021, China's State Council introduced the Antitrust Guidelines for the Platform Economy to stop the monopolistic behaviors of large companies and promote the sustainable and healthy development of online commerce. Thus, the growing e-commerce sector in China propels the conversational AI market growth in the country.
Asia Pacific Conversational AI Market Revenue and Forecast to 2031 (US$ Million)
Asia Pacific Conversational AI Market Segmentation
The Asia Pacific conversational AI market is categorized into component, type, deployment type, industry, and country.
Based on component, the Asia Pacific conversational AI market is bifurcated into platform and service. The platform segment held a larger share of the Asia Pacific conversational AI market share in 2023.
By type, the Asia Pacific conversational AI market is bifurcated into chatbots and intelligent virtual assistants. The chatbots segment held a larger share of Asia Pacific conversational AI market in 2023.
In terms of deployment type, the Asia Pacific conversational AI market is bifurcated into on-premise and cloud. The on-premise segment held a larger share of Asia Pacific conversational AI market in 2023.
Based on industry, the Asia Pacific conversational AI market is segmented into retail & e-commerce, healthcare & life sciences, travel & hospitality, BFSI, IT & telecom, media & entertainment, and others. The retail & e-commerce segment held the largest share of the Asia Pacific conversational AI market share in 2023.
By country, the Asia Pacific conversational AI market is segmented into Australia, China, India, Japan, South Korea, and the Rest of Asia Pacific. China dominated the Asia Pacific conversational AI market share in 2023.
Alphabet Inc, Amazon.com Inc., Cognigy GmbH, International Business Machines Corp, Kore.ai Inc., Microsoft Corp, Oracle Corp, and SAP SE are some of the leading companies operating in the Asia Pacific conversational AI market.