病患入口網站市場 - 全球產業規模、佔有率、趨勢、機會和預測，2018-2028 按類型、交付模式、最終用途、地區、競爭預測和機會細分，2018-2028F

到 2022 年，全球患者入口網站市場價值已達到 30.4 億美元，並有望大幅成長，預計到 2028 年年複合成長率 (CAGR) 為 15.29%。這種成長歸因於多種因素，包括廣泛採用電子健康記錄(EHR)、增加患者參與的措施以及向基於價值的醫療保健的過渡。患者入口網站是一個安全的線上平台，使患者能夠以電子方式存取其醫療記錄、與醫療保健提供者溝通、安排預約和管理其醫療保健資訊。

主要市場促進因素

以病人為中心的照護不斷發展

市場概況
預測期	2024-2028
2022 年市場規模	30.4億美元
2028 年市場規模	70.7億美元
2023-2028 年年複合成長率	15.29%
成長最快的細分市場	融合的
最大的市場	北美洲

在不斷發展的醫療保健領域，以患者為中心的護理概念已成為一種驅動力，不僅改變患者體驗，而且推動全球患者門戶市場的成長。以病人為中心的照護將病人置於醫療保健決策的核心，使他們在管理自己的健康方面發揮積極作用。這種焦點的轉變為患者門戶解決方案帶來了前所未有的機會。以患者為中心的護理使個人能夠輕鬆存取其醫療記錄和醫療保健資訊。患者入口網站是獲取這些豐富資訊的入口網站。患者可以隨時登入查看檢測結果、查看病史並深入了解自己的健康狀況。這種資訊取得方式提高了透明度，使患者能夠就其醫療保健做出明智的決定。病人參與是以病人為中心的照護的關鍵要素。積極參與的患者更有可能遵守治療計劃、與醫療保健提供者溝通並積極參與護理。患者入口網站透過提供安全訊息傳遞、預約安排和藥物管理等功能來促進這種參與。隨著患者擴大參與醫療保健之旅，對患者入口網站解決方案的需求激增。以患者為中心的護理的興起與遠距醫療和遠端監控的擴展同時發生。患者入口網站在支持這些措施方面發揮著至關重要的作用。透過患者門戶，醫療保健提供者可以遠端監測患者的生命徵象、追蹤慢性病並進行虛擬諮詢。這種便利程度與以患者為中心的方法一致，因為它允許患者在舒適的家中接受護理。以患者為中心的照護強調各個醫療保健提供者之間無縫護理協調的必要性。患者入口網站促進基層醫療醫師、專家和其他醫療保健專業人員之間的溝通和資料共享。這改善了護理協調，減少了錯誤，並確保患者獲得整體護理。隨著醫療保健系統越來越重視協調，病患入口網站的採用變得勢在必行。世界各地的政府和監管機構都支持以病人為中心的護理，作為更廣泛的醫療改革努力的一部分。美國的《健康資訊可移植性和責任法案》(HIPAA) 等法規要求醫療保健提供者為患者提供安全的健康資訊存取權。患者入口網站是實現遵守這些法規的重要工具，組織正在對其進行投資以避免處罰並確保資料安全。

政府的授權和激勵措施

全球患者門戶市場正處於上升軌道，而這一成長背後的關鍵驅動力之一是政府透過授權和激勵措施積極參與。這些舉措不僅重塑了醫療保健格局，也推動了全球病患入口網站的採用。美國一直是透過「有意義的使用」計劃促進電子健康記錄 (EHR) 和患者入口網站的採用的先驅。這項聯邦計劃現在被稱為促進互通性計劃，激勵醫療保健提供者展示電子病歷的有意義的使用，其中包括合併患者入口網站。為了獲得經濟激勵，醫療保健組織必須滿足特定標準，包括讓患者透過安全的線上入口網站存取其健康記錄。這項授權一直是美國患者入口網站激增的重要推動力。美國政府的授權經常強調醫療保健中資料可存取性和透明度的重要性。患者入口網站有助於實現這些目標。透過允許患者獲取其健康訊息，政府旨在提高透明度並確保患者能夠積極參與其護理決策。患者入口網站使患者能夠查看他們的醫療記錄、追蹤測試結果並更好地了解他們的健康狀況，從而提高醫療服務的透明度。政府措施認知到為患者提供健康資料的價值。在包括美國在內的許多國家/地區，病患入口網站必須提供安全且使用者友好的平台，以便病患存取其醫療記錄、與醫療保健提供者溝通並積極參與其醫療保健之旅。這種授權可以帶來更明智的決策並增加病人對護理的參與。政府命令通常伴隨著嚴格的資料安全和隱私要求。患者入口網站必須遵守這些法規，例如美國的《健康保險流通與責任法案》(HIPAA)，這可確保患者的敏感健康資訊免受洩露和未經授權的訪問，從而在患者和醫療保健提供者之間建立信任。許多政府都熱衷於降低醫療保健成本，而病患入口網站可以為實現這一目標做出貢獻。透過促進線上預約安排、處方補充和安全訊息傳遞，病患入口網站簡化了管理任務並減輕了醫護人員的負擔。這種效率可以節省成本並改善資源分配。

改善醫療服務的可近性和便利性

在當今快節奏的世界中，便利性和可及性在我們生活的幾乎各個方面都變得至關重要。醫療保健產業也不例外，以病人為中心的照護模式強調需要改善可及性和便利性。患者入口網站、允許個人存取其健康資訊並與醫療保健提供者互動的安全線上平台，處於此轉變的最前沿。患者入口網站的興起確保患者​​能夠持續存取其健康資訊。對於那些在正常辦公時間之外可能對自己的健康有疑問或擔憂的個人來說，這種 24/7 的可用性改變了遊戲規則。患者可以在方便的時候登入查看實驗室結果、藥物清單，甚至他們的病史，從而減少了打電話或去辦公室進行日常詢問的需要。患者入口網站具有超越地理界限的卓越能力。生活在偏遠或服務欠缺地區的患者可以從患者入口網站中受益匪淺。他們可以與醫療保健提供者聯繫、安排預約並存取他們的健康記錄，而無需長途跋涉，從而改善以前服務不足的人群獲得醫療保健服務的機會。患者入口網站簡化了安排預約和請求處方補充的過程。這種便利性符合現代患者忙碌的生活。無論是預約後續預約還是更新處方，患者只需點擊幾下即可完成這些任務，無需長時間打電話或親自拜訪。最近遠距醫療服務的激增凸顯了便捷獲得醫療服務的重要性。患者入口網站與遠距醫療平台無縫整合，使患者能夠安排虛擬預約、訪問遠距醫療諮詢並接受遠端監控服務。這種便利性對於擴大醫療保健的覆蓋範圍發揮了重要作用，特別是在新冠肺炎 (COVID-19) 大流行期間。患者入口網站通常為患者提供積極管理其健康的工具和資源。這些可能包括健康追蹤器、教育材料和個人化護理計劃。患者可以使用這些資源來監測他們的病情、設定健康目標並追蹤他們的進展，從而改善自我管理和整體健康結果。

加強護理協調

在不斷發展的醫療保健領域，護理協調已成為焦點。加強護理協調不僅可以改善患者的治療效果，還可以推動全球患者入口網站市場的成長。患者入口網站是安全的線上平台，使患者能夠存取其健康記錄並與醫療保健提供者進行溝通，在這一轉變中發揮關鍵作用。醫療保健領域的主要挑戰之一是確保患者護理團隊的所有成員都能獲得最新且全面的資訊。患者入口網站促進基層醫療醫師、專家、護士、藥劑師和其他醫療保健提供者之間無縫共享患者資料。這種即時資訊交換促進了更好的協作，減少了錯誤，並最終增強了患者護理。患者入口網站為患者與其醫療保健提供者之間的溝通提供了安全的管道。患者可以在家中方便地發送訊息、提出問題和索取資訊。加強溝通可確保患者在需要時可以聯繫他們的醫療團隊，促進及時介入並減少誤解的風險。患者入口網站通常與電子健康記錄 (EHR) 整合，允許醫​​療保健提供者訪問患者的完整病史，包括測試結果、藥物、過敏和過去的治療。這種對患者健康狀況的全面了解使提供者能夠做出更明智的決策並提供個人化護理。用藥錯誤和不依從是醫療保健領域的重大挑戰。患者入口網站透過讓患者輕鬆存取其藥物清單和處方詳細資訊來協助藥物管理。患者可以透過入口網站請求續藥、報告副作用並接收用藥提醒，從而實現更安全、更有效的用藥管理。護理協調通常涉及轉介專家或諮詢其他醫療保健專業人員。患者入口網站透過與專家安全共享醫療記錄和測試結果來簡化此過程。這減少了護理延誤，加快了諮詢速度，並確保所有提供者就患者的病情達成共識。

主要市場挑戰

互通性問題

患者入口網站面臨的最重大挑戰之一是互通性。醫療保健系統通常使用不同的電子健康記錄 (EHR) 系統和患者入口網站解決方案，這些系統和患者入口網站解決方案彼此之間無法無縫通訊。這導致患者資料支離破碎，使得醫療保健提供者很難獲得完整、準確的患者病史視圖。實現不同系統之間的互通性仍然是該行業的首要任務。

資料安全和隱私問題

病患健康資料高度敏感，並受到嚴格的監管，例如美國的健康保險流通和責任法案 (HIPAA)。確保病患資訊的安全和隱私是病患入口網站面臨的重大挑戰。資料外洩可能會產生嚴重後果，削弱患者的信任並使醫療保健提供者承擔法律責任。病患入口網站必須持續投資於強大的安全措施，以防範網路威脅。

有限的患者收養

儘管它們提供了許多好處，但患者入口網站在患者中的採用率往往較低。造成這項挑戰的因素有很多，包括某些患者群體的數位素養有限、對資料隱私的擔憂以及患者入口網站可能難以使用的看法。鼓勵患者積極參與這些平台仍然是醫療保健提供者必須克服的障礙。

醫療保健提供者之間的實施不平衡

醫療保健提供者對患者入口網站的採用程度參差不齊。雖然一些組織已將患者入口網站完全整合到其醫療保健提供系統中，但其他組織卻落後了。這種碎片化可能會導致患者在存取線上健康記錄以及與提供者的溝通方面存在差異，從而造成患者體驗不太統一。

主要市場趨勢

與穿戴式設備和物聯網設備整合

隨著穿戴式裝置和物聯網 (IoT) 擴大融入醫療保健領域，病患入口網站也將效仿。患者將能夠將健身追蹤器或智慧手錶等穿戴式裝置連接到患者入口網站。這種整合將允許自動傳輸健康資料，使患者和醫療保健提供者能夠更有效地監控健康指標。

人工智慧驅動的個人化

人工智慧 (AI) 和機器學習將徹底改變患者入口網站。這些技術將分析患者資料，以提供個人化的健康建議、提醒和警報。人工智慧驅動的聊天機器人將提供即時幫助，回答患者的問題並指導他們完成醫療保健之旅。

遠距醫療整合

遠距醫療呈指數級成長，尤其是在應對 COVID-19 大流行的過程中。患者入口網站將擴大整合遠距醫療功能，使患者能夠無縫安排和進行虛擬預約。這一趨勢將擴大獲得護理的機會，特別是在偏遠或服務不足的地區。

數據互通性

解決資料互通性的挑戰將繼續成為關鍵趨勢。患者入口網站將努力實現與各種電子健康記錄 (EHR) 系統的更大相容性，確保患者和醫療保健提供者能夠存取全面且最新的健康資訊。

細分市場洞察

類型洞察

根據類型類別，整合細分市場將在2022 年成為全球患者入口網站市場的主導者。這可以歸因於其提供全面解決方案的能力，這些解決方案可提高效率、提供各種功能並提供具有成本效益的解決方案。整合入口網站消除了創建獨特的客製化系統來彌合醫生需求和患者資料之間差距的必要性。此外，正在進行的專注於開發預先整合電子健康記錄 (EHR) 週邊設備的研究工作預計將推動這一成長。具有整合病患入口網站的 EMR/EHR 系統可作為任何其他醫療保健 IT 系統或現有 EMR/EHR 中的組件。

交付模式見解

2022 年，基於網路的類別佔據了最大的市場佔有率。該細分市場的受歡迎程度激增可歸因於其提供的優勢，包括更快的實施、無需額外的硬體投資、自動軟體更新和較低的初始成本。

與本地軟體不同，基於網路的軟體可以在異地設定並由第三方監督。網路為基礎的軟體供應商通常會根據使用情況收取年費或月費。與基於網路的軟體相關的主要優勢包括成本效益（因為它無需購買軟體或硬體系統）、快速的投資回報和簡單的部署。

同時，基於雲端的類別預計將在預測期內大幅成長。這是因為它允許醫療保健組織即時共享和整合來自不同位置或系統的資料，並建立全面的資料庫註冊表。基於雲端的入口網站提供各種功能，包括電子郵件行銷、線上預約安排、健康教育工具以及與社交媒體平台的整合。

區域洞察

2022 年，北美在市場上處於領先地位，這主要歸功於醫療保健 IT 領域的技術進步。尤其是美國和加拿大，在將 IT 技術整合到醫療保健系統方面取得了相當大的成功，預計這一因素將推動市場擴張。

光是美國就承擔超過 1.3 億人與至少一種慢性疾病奮戰的負擔。該國每年約 70% 的死亡都是由這些疾病造成的。鑑於該地區目標人群眾多，多種健康問題的管理變得越來越複雜。此外，從基於所提供服務數量的報銷模式轉變為基於所提供護理品質的報銷模式正在擴大北美對患者門戶系統的需求。

歐洲預計將獲得第二大市場佔有率，這主要是由於醫療保健 IT 和遠距醫療計劃的日益普及以及整個地區醫療保健流程的數位化所推動的。同時，亞太地區對先進醫療基礎設施的接受度和需求不斷增加，將成為推動該地區市場成長的關鍵因素。預計亞太地區在可預見的未來將顯著成長，中國、日本和印度將成為該地區發展最快的國家，從而為高敏銳度資訊系統市場的擴大做出貢獻。

目錄

第 1 章：產品概述

• 市場定義
• 市場範圍
  • 涵蓋的市場
  • 研究年份
  • 主要市場區隔

第 2 章：研究方法

• 研究目的
• 基線方法
• 主要產業夥伴
• 主要協會和二手資料來源
• 預測方法
• 數據三角測量與驗證
• 假設和限制

第 3 章：執行摘要

• 市場概況
• 主要市場細分概述
• 主要市場參與者概述
• 重點地區/國家概況
• 市場促進因素、挑戰、趨勢概述

第 4 章：客戶之聲

第 5 章：全球病患入口網站市場展望

• 市場規模及預測
  • 按價值
• 市佔率及預測
  • 按類型（獨立式、整合式）
  • 依交付模式（基於 Web、基於雲端）
  • 依最終用途（提供者、付款人、其他）
  • 按地區
  • 按公司分類 (2022)
• 產品市場地圖
  • 按類型
  • 按交付方式
  • 按最終用途
  • 按地區

第 6 章：北美患者入口網站市場展望

• 市場規模及預測
  • 按價值
• 市佔率及預測
  • 按類型（獨立式、整合式）
  • 依交付模式（基於 Web、基於雲端）
  • 依最終用途（提供者、付款人、其他）
  • 按國家/地區
• 北美：國家分析
  • 美國
  • 加拿大
  • 墨西哥

第 7 章：歐洲病患入口網站市場展望

• 市場規模及預測
  • 按價值
• 市佔率及預測
  • 按類型（獨立式、整合式）
  • 依交付模式（基於 Web、基於雲端）
  • 依最終用途（提供者、付款人、其他）
  • 按國家/地區
• 歐洲：國家分析
  • 德國
  • 英國
  • 法國
  • 義大利
  • 西班牙

第 8 章：亞太地區病患入口網站市場展望

• 市場規模及預測
  • 按價值
• 市佔率及預測
  • 按類型（獨立式、整合式）
  • 依交付模式（基於 Web、基於雲端）
  • 依最終用途（提供者、付款人、其他）
  • 按國家/地區
• 亞太地區：國家分析
  • 中國
  • 日本
  • 印度
  • 澳洲
  • 韓國

第 9 章：南美洲患者門戶市場展望

• 市場規模及預測
  • 按價值
• 市佔率及預測
  • 按類型（獨立式、整合式）
  • 依交付模式（基於 Web、基於雲端）
  • 依最終用途（提供者、付款人、其他）
  • 按國家/地區
• 南美洲：國家分析
  • 巴西
  • 阿根廷
  • 哥倫比亞

第 10 章：中東和非洲病患入口網站市場展望

• 市場規模及預測
  • 按價值
• 市佔率及預測
  • 按類型（獨立式、整合式）
  • 依交付模式（基於 Web、基於雲端）
  • 依最終用途（提供者、付款人、其他）
  • 按國家/地區
• MEA：國家分析
  • 南非病患入口網站
  • 沙烏地阿拉伯病患入口網站
  • 阿拉伯聯合大公國病患入口網站
  • 科威特患者入口網站

第 11 章：市場動態

• 促進要素
• 挑戰

第 12 章：市場趨勢與發展

• 近期發展
• 併購
• 產品發布

第 13 章：波特的五力分析

• 產業競爭
• 新進入者的潛力
• 供應商的力量
• 客戶的力量
• 替代產品的威脅

第14章：競爭格局

• 商業概覽
• 產品供應
• 最近的發展
• 財務（據報導）
• 主要人員
• SWOT分析
  • Allscripts Healthcare LLC
  • athenahealth Inc
  • Cerner Corp
  • Epic Systems Corp
  • GE Healthcare Inc
  • Greenway Health LLC
  • McKesson Corp
  • MedFusion Inc
  • NextGen Healthcare Information Systems LLC

第 15 章：策略建議

第 16 章：關於我們與免責聲明

The Global Patient Portal Market has reached a value of USD 3.04 billion in 2022 and is poised for substantial growth, with an expected Compound Annual Growth Rate (CAGR) of 15.29% through 2028. This growth is attributed to various factors, including the widespread adoption of electronic health records (EHRs), increasing initiatives to engage patients, and a transition towards value-based healthcare. A patient portal is a secure online platform that empowers patients to access their medical records, communicate with healthcare providers, schedule appointments, and manage their healthcare information electronically.

Key Market Drivers

Rising Patient-Centric Care

Market Overview
Forecast Period	2024-2028
Market Size 2022	USD 3.04 Billion
Market Size 2028	USD 7.07 Billion
CAGR 2023-2028	15.29%
Fastest Growing Segment	Integrated
Largest Market	North America

In the evolving landscape of healthcare, the concept of patient-centric care has emerged as a driving force that not only transforms patient experiences but also fuels the growth of the global patient portal market. Patient-centric care places the patient at the heart of healthcare decisions, giving them an active role in managing their health. This shift in focus has ushered in an era of unprecedented opportunities for patient portal solutions. Patient-centric care empowers individuals by providing them with easy access to their medical records and healthcare information. Patient portals serve as the gateway to this wealth of information. Patients can log in at any time to view test results, review their medical history, and gain insights into their health conditions. This access to information fosters transparency and enables patients to make informed decisions about their healthcare. Patient engagement is a pivotal element of patient-centric care. Engaged patients are more likely to adhere to treatment plans, communicate with their healthcare providers, and actively participate in their care. Patient portals facilitate this engagement by offering features such as secure messaging, appointment scheduling, and medication management. As patients become more engaged in their healthcare journey, the demand for patient portal solutions surges. The rise of patient-centric care has coincided with the expansion of telehealth and remote monitoring. Patient portals play a crucial role in supporting these initiatives. Through patient portals, healthcare providers can remotely monitor patients' vital signs, track chronic conditions, and conduct virtual consultations. This level of convenience aligns with the patient-centric approach, as it allows patients to receive care from the comfort of their homes. Patient-centric care emphasizes the need for seamless care coordination among various healthcare providers. Patient portals facilitate communication and data sharing between primary care physicians, specialists, and other healthcare professionals. This improves care coordination, reduces errors, and ensures that patients receive holistic care. As healthcare systems increasingly prioritize coordination, patient portal adoption becomes imperative. Governments and regulatory bodies worldwide are endorsing patient-centric care as part of broader healthcare reform efforts. Regulations such as the Health Information Portability and Accountability Act (HIPAA) in the United States require healthcare providers to offer patients secure access to their health information. Patient portals are essential tools for achieving compliance with these regulations, and organizations are investing in them to avoid penalties and ensure data security.

Government Mandates and Incentives

The global patient portal market is on an upward trajectory, and one of the critical drivers behind this growth is the active involvement of governments through mandates and incentives. These initiatives are not only reshaping the healthcare landscape but also propelling the adoption of patient portals worldwide. The United States has been a trailblazer in promoting the adoption of electronic health records (EHRs) and patient portals through the Meaningful Use program. This federal initiative, now known as the Promoting Interoperability program, incentivizes healthcare providers to demonstrate meaningful use of EHRs, which includes the incorporation of patient portals. To qualify for financial incentives, healthcare organizations must meet specific criteria, including offering patients access to their health records through secure online portals. This mandate has been a significant driver for the proliferation of patient portals in the U.S. Government mandates often emphasize the importance of data accessibility and transparency in healthcare. Patient portals are instrumental in achieving these goals. By granting patients access to their health information, governments aim to enhance transparency and ensure that patients can actively participate in their care decisions. Patient portals enable patients to review their medical records, track test results, and understand their health conditions better, promoting transparency in healthcare delivery. Government initiatives recognize the value of empowering patients with their health data. In many countries, including the United States, patient portals are mandated to offer a secure and user-friendly platform for patients to access their medical records, communicate with healthcare providers, and engage in their healthcare journey actively. This empowerment leads to more informed decision-making and increased patient involvement in their care. Government mandates often come with stringent data security and privacy requirements. Patient portals are mandated to adhere to these regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) in the U.S. This ensures that patients' sensitive health information is safeguarded against breaches and unauthorized access, instilling trust among patients and healthcare providers. Many governments are keen on reducing healthcare costs, and patient portals can contribute to this objective. By facilitating online appointment scheduling, prescription refills, and secure messaging, patient portals streamline administrative tasks and reduce the burden on healthcare staff. This efficiency leads to cost savings and improved resource allocation.

Improved Healthcare Access and Convenience

In today's fast-paced world, convenience and accessibility have become paramount in nearly every aspect of our lives. The healthcare industry is no exception, with patient-centric care models emphasizing the need for improved access and convenience. Patient portals, secure online platforms that allow individuals to access their health information and interact with healthcare providers, are at the forefront of this transformation. The rise of patient portals ensures that patients have constant access to their health information. This 24/7 availability is a game-changer for individuals who may have questions or concerns about their health outside of regular office hours. Patients can log in at their convenience to view lab results, medication lists, and even their medical history, reducing the need for phone calls or office visits for routine inquiries. Patient portals have the remarkable ability to transcend geographical boundaries. Patients living in remote or underserved areas can benefit immensely from patient portals. They can connect with their healthcare providers, schedule appointments, and access their health records without the need to travel long distances, thus improving access to healthcare services for populations that were previously underserved. Patient portals simplify the process of scheduling appointments and requesting prescription refills. This convenience aligns with the busy lives of modern patients. Whether it's booking a follow-up appointment or renewing a prescription, patients can complete these tasks with just a few clicks, eliminating the need for lengthy phone calls or in-person visits. The recent surge in telehealth services has highlighted the importance of convenient access to care. Patient portals seamlessly integrate with telehealth platforms, enabling patients to schedule virtual appointments, access telemedicine consultations, and receive remote monitoring services. This convenience has been instrumental in expanding access to healthcare, especially during the COVID-19 pandemic. Patient portals often offer tools and resources for patients to actively manage their health. These may include health trackers, educational materials, and personalized care plans. Patients can use these resources to monitor their conditions, set health goals, and track their progress, leading to improved self-management and overall health outcomes.

Enhanced Care Coordination

In the ever-evolving landscape of healthcare, care coordination has become a central focus. Enhanced care coordination not only improves patient outcomes but also fuels the growth of the global patient portal market. Patient portals, secure online platforms that enable patients to access their health records and communicate with healthcare providers, play a pivotal role in this transformation. One of the primary challenges in healthcare is ensuring that all members of a patient's care team have access to up-to-date and comprehensive information. Patient portals facilitate the seamless sharing of patient data among primary care physicians, specialists, nurses, pharmacists, and other healthcare providers. This real-time information exchange fosters better collaboration, reduces errors, and ultimately enhances patient care. Patient portals provide a secure channel for communication between patients and their healthcare providers. Patients can send messages, ask questions, and request information, all from the convenience of their homes. Enhanced communication ensures that patients can reach out to their healthcare team when needed, promoting timely interventions and reducing the risk of misunderstandings. Patient portals often integrate with electronic health records (EHRs), allowing healthcare providers to access a patient's complete medical history, including test results, medications, allergies, and past treatments. This comprehensive view of a patient's health empowers providers to make more informed decisions and deliver personalized care. Medication errors and non-adherence are significant challenges in healthcare. Patient portals assist in medication management by providing patients with easy access to their medication lists and prescription details. Patients can request refills, report side effects, and receive medication reminders through the portal, leading to safer and more effective medication management. Care coordination often involves referrals to specialists or consultations with other healthcare professionals. Patient portals simplify this process by enabling secure sharing of medical records and test results with specialists. This reduces delays in care, expedites consultations, and ensures that all providers are on the same page regarding the patient's condition.

Key Market Challenges

Interoperability Issues

One of the most significant challenges facing patient portals is interoperability. Healthcare systems often use different electronic health record (EHR) systems and patient portal solutions that do not seamlessly communicate with each other. This results in fragmented patient data, making it difficult for healthcare providers to access a complete and accurate view of a patient's medical history. Achieving interoperability between disparate systems remains a top priority for the industry.

Data Security and Privacy Concerns

Patient health data is highly sensitive and subject to strict regulations, such as the Health Insurance Portability and Accountability Act (HIPAA) in the United States. Ensuring the security and privacy of patient information is a significant challenge for patient portals. Data breaches can have severe consequences, eroding patient trust and exposing healthcare providers to legal liabilities. Patient portals must continually invest in robust security measures to protect against cyber threats.

Limited Patient Adoption

Despite the benefits they offer, patient portals often face low adoption rates among patients. Several factors contribute to this challenge, including limited digital literacy among certain patient populations, concerns about data privacy, and the perception that patient portals may be difficult to use. Encouraging patients to actively engage with these platforms remains a hurdle that healthcare providers must overcome.

Uneven Implementation Across Healthcare Providers

The adoption of patient portals is uneven across healthcare providers. While some organizations have fully integrated patient portals into their healthcare delivery systems, others lag behind. This fragmentation can result in disparities in patient access to online health records and communication with providers, creating a less uniform patient experience.

Key Market Trends

Integration with Wearables and IoT Devices

As wearable devices and the Internet of Things (IoT) become increasingly integrated into healthcare, patient portals will follow suit. Patients will be able to connect their wearables, such as fitness trackers or smartwatches, to their patient portals. This integration will allow for the automatic transfer of health data, enabling patients and healthcare providers to monitor health metrics more effectively.

AI-Powered Personalization

Artificial intelligence (AI) and machine learning are set to revolutionize patient portals. These technologies will analyze patient data to provide personalized health recommendations, reminders, and alerts. AI-powered chatbots will offer real-time assistance, answering patient questions and guiding them through their healthcare journeys.

Telehealth Integration

Telehealth has seen exponential growth, especially in response to the COVID-19 pandemic. Patient portals will increasingly integrate telehealth capabilities, allowing patients to schedule and conduct virtual appointments seamlessly. This trend will expand access to care, particularly in remote or underserved areas.

Data Interoperability

Addressing the challenge of data interoperability will continue to be a key trend. Patient portals will work towards achieving greater compatibility with various electronic health record (EHR) systems, ensuring that patients and healthcare providers can access comprehensive and up-to-date health information.

Segmental Insights

Type Insights

Based on the category of Type, the Integrated segment emerged as the dominant player in the global market for patient portal in 2022. This can be attributed to its capability to offer comprehensive solutions that enhance efficiency, provide various functionalities, and offer cost-effective solutions. Integrated portals eliminate the necessity for creating a distinct customized system to bridge the gap between physician needs and patient data. Furthermore, ongoing research endeavors focused on developing pre-integrated Electronic Health Record (EHR) peripherals are anticipated to drive this growth. EMR/EHR systems with integrated patient portals serve as a component within any other healthcare IT system or pre-existing EMR/EHR.

Furthermore, these systems offer users a unified interface to perform numerous business tasks. They are more cost-effective, widely adopted, and in high demand since they provide an all-in-one solution. In July 2021, a strategic partnership between Allscripts, a prominent EHR provider, and Medfusion was announced. This collaboration aimed to offer Allscripts EHR and Practice Management client's access to the top-rated Medfusion patient portal. This new online patient portal from Allscripts is expected to help physician practices save time, reduce costs, and enhance revenue by incorporating features that are highly favored by patients.

On the other hand, Standalone patient portals are predicted to experience substantial growth throughout the forecast period spanning from 2022 to 2030. This type of portal is well-suited for smaller healthcare entities like independent pharmacies, local medical offices, boutique healthcare providers, and private labs. Standalone patient portals operate on a simpler software architecture, requiring fewer resources and efforts for development. They can be constructed more swiftly by a team of less-experienced programmers, making them generally affordable for smaller businesses.

Delivery Mode Insights

In 2022, the web-based category claimed the largest market share. The surge in this segment's popularity can be attributed to the advantages it offers, including quicker implementation, no need for additional hardware investment, automatic software updates, and low initial cost.

Unlike on-premises software, web-based software can be set up off-site and overseen by a third party. Providers of web-based software typically charge an annual or monthly fee based on usage. Key benefits associated with web-based software encompass cost-effectiveness (as it eliminates the need to purchase software or hardware systems), swift return on investment, and straightforward deployment.

Meanwhile, the cloud-based category is expected to witness substantial growth in the projected period. This is because it allows healthcare organizations to share and integrate data from various locations or systems in real-time and establish a comprehensive database registry. Cloud-based portals offer various features, including email marketing, online appointment scheduling, health education tools, and integration with social media platforms.

Regional Insights

In 2022, North America took the lead in the market, primarily due to the technological advancements within the field of healthcare IT. The United States and Canada, in particular, have demonstrated considerable success in integrating IT technologies into their healthcare systems, a factor that is expected to fuel market expansion.

The United States alone bears the burden of over 130 million individuals grappling with at least one chronic health condition. These conditions are responsible for approximately 70% of annual deaths in the country. Given the substantial target population in the region, the management of multiple health issues has become increasingly complex. Moreover, the shift from a reimbursement model based on the quantity of services provided to one based on the quality of care delivered is amplifying the demand for patient portal systems in North America.

Europe is projected to secure the second-largest market share, primarily driven by the growing adoption of healthcare IT and telehealth initiatives, as well as the digitalization of healthcare processes across the region. Meanwhile, the increasing acceptance and demand for advanced medical infrastructure in Asia-Pacific will be the key factor propelling market growth in that area. The Asia-Pacific region is anticipated to experience significant growth in the foreseeable future, with China, Japan, and India emerging as the most rapidly advancing nations in the region, thereby contributing to the expansion of the market for high acuity information systems.

Key Market Players

• Allscripts Healthcare LLC

• athenahealth Inc

• Cerner Corp

• Epic Systems Corp

• GE Healthcare Inc

• Greenway Health LLC

• McKesson Corp

• MedFusion Inc

• NextGen Healthcare Information Systems LLC

Report Scope:

In this report, the Global Patient Portal Market has been segmented into the following categories, in addition to the industry trends which have also been detailed below:

Patient Portal Market, By Type:

• Standalone
• Integrated

Patient Portal Market, By Delivery Mode:

• Web-based
• Cloud-based

Patient Portal Market, By End-use:

• Providers
• Payers
• Others

Patient Portal Market, By Region:

• North America
• United States
• Canada
• Mexico
• Europe
• Germany
• United Kingdom
• France
• Italy
• Spain
• Asia-Pacific
• China
• Japan
• India
• Australia
• South Korea
• South America
• Brazil
• Argentina
• Colombia
• Middle East & Africa
• South Africa
• Saudi Arabia
• UAE
• Kuwait

Competitive Landscape

• Company Profiles: Detailed analysis of the major companies present in the Global Patient Portal Market.

Available Customizations:

• Global Patient Portal market report with the given market data, Tech Sci Research offers customizations according to a company's specific needs. The following customization options are available for the report:

Company Information

• Detailed analysis and profiling of additional market players (up to five).

Table of Contents

1. Product Overview

• 1.1. Market Definition
• 1.2. Scope of the Market
  • 1.2.1. Markets Covered
  • 1.2.2. Years Considered for Study
  • 1.2.3. Key Market Segmentations

2. Research Methodology

• 2.1. Objective of the Study
• 2.2. Baseline Methodology
• 2.3. Key Industry Partners
• 2.4. Major Association and Secondary Sources
• 2.5. Forecasting Methodology
• 2.6. Data Triangulation & Validation
• 2.7. Assumptions and Limitations

3. Executive Summary

• 3.1. Overview of the Market
• 3.2. Overview of Key Market Segmentations
• 3.3. Overview of Key Market Players
• 3.4. Overview of Key Regions/Countries
• 3.5. Overview of Market Drivers, Challenges, Trends

4. Voice of Customer

5. Global Patient Portal Market Outlook

• 5.1. Market Size & Forecast
  • 5.1.1. By Value
• 5.2. Market Share & Forecast
  • 5.2.1. By Type (Standalone, Integrated)
  • 5.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 5.2.3. By End-use (Providers, Payers, Others)
  • 5.2.4. By Region
  • 5.2.5. By Company (2022)
• 5.3. Product Market Map
  • 5.3.1. By Type
  • 5.3.2. By Delivery Mode
  • 5.3.3. By End-use
  • 5.3.4. By Region

6. North America Patient Portal Market Outlook

• 6.1. Market Size & Forecast
  • 6.1.1. By Value
• 6.2. Market Share & Forecast
  • 6.2.1. By Type (Standalone, Integrated)
  • 6.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 6.2.3. By End-use (Providers, Payers, Others)
  • 6.2.4. By Country
• 6.3. North America: Country Analysis
  • 6.3.1. United States Patient Portal Market Outlook
    • 6.3.1.1. Market Size & Forecast
      • 6.3.1.1.1. By Value
    • 6.3.1.2. Market Share & Forecast
      • 6.3.1.2.1. By Type
      • 6.3.1.2.2. By Delivery Mode
      • 6.3.1.2.3. By End-use
  • 6.3.2. Canada Patient Portal Market Outlook
    • 6.3.2.1. Market Size & Forecast
      • 6.3.2.1.1. By Value
    • 6.3.2.2. Market Share & Forecast
      • 6.3.2.2.1. By Type
      • 6.3.2.2.2. By Delivery Mode
      • 6.3.2.2.3. By End-use
  • 6.3.3. Mexico Patient Portal Market Outlook
    • 6.3.3.1. Market Size & Forecast
      • 6.3.3.1.1. By Value
    • 6.3.3.2. Market Share & Forecast
      • 6.3.3.2.1. By Type
      • 6.3.3.2.2. By Delivery Mode
      • 6.3.3.2.3. By End-use

7. Europe Patient Portal Market Outlook

• 7.1. Market Size & Forecast
  • 7.1.1. By Value
• 7.2. Market Share & Forecast
  • 7.2.1. By Type (Standalone, Integrated)
  • 7.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 7.2.3. By End-use (Providers, Payers, Others)
  • 7.2.4. By Country
• 7.3. Europe: Country Analysis
  • 7.3.1. Germany Patient Portal Market Outlook
    • 7.3.1.1. Market Size & Forecast
      • 7.3.1.1.1. By Value
    • 7.3.1.2. Market Share & Forecast
      • 7.3.1.2.1. By Type
      • 7.3.1.2.2. By Delivery Mode
      • 7.3.1.2.3. By End-use
  • 7.3.2. United Kingdom Patient Portal Market Outlook
    • 7.3.2.1. Market Size & Forecast
      • 7.3.2.1.1. By Value
    • 7.3.2.2. Market Share & Forecast
      • 7.3.2.2.1. By Type
      • 7.3.2.2.2. By Delivery Mode
      • 7.3.2.2.3. By End-use
  • 7.3.3. France Patient Portal Market Outlook
    • 7.3.3.1. Market Size & Forecast
      • 7.3.3.1.1. By Value
    • 7.3.3.2. Market Share & Forecast
      • 7.3.3.2.1. By Type
      • 7.3.3.2.2. By Delivery Mode
      • 7.3.3.2.3. By End-use
  • 7.3.4. Italy Patient Portal Market Outlook
    • 7.3.4.1. Market Size & Forecast
      • 7.3.4.1.1. By Value
    • 7.3.4.2. Market Share & Forecast
      • 7.3.4.2.1. By Type
      • 7.3.4.2.2. By Delivery Mode
      • 7.3.4.2.3. By End-use
  • 7.3.5. Spain Patient Portal Market Outlook
    • 7.3.5.1. Market Size & Forecast
      • 7.3.5.1.1. By Value
    • 7.3.5.2. Market Share & Forecast
      • 7.3.5.2.1. By Type
      • 7.3.5.2.2. By Delivery Mode
      • 7.3.5.2.3. By End-use

8. Asia-Pacific Patient Portal Market Outlook

• 8.1. Market Size & Forecast
  • 8.1.1. By Value
• 8.2. Market Share & Forecast
  • 8.2.1. By Type (Standalone, Integrated)
  • 8.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 8.2.3. By End-use (Providers, Payers, Others)
  • 8.2.4. By Country
• 8.3. Asia-Pacific: Country Analysis
  • 8.3.1. China Patient Portal Market Outlook
    • 8.3.1.1. Market Size & Forecast
      • 8.3.1.1.1. By Value
    • 8.3.1.2. Market Share & Forecast
      • 8.3.1.2.1. By Type
      • 8.3.1.2.2. By Delivery Mode
      • 8.3.1.2.3. By End-use
  • 8.3.2. Japan Patient Portal Market Outlook
    • 8.3.2.1. Market Size & Forecast
      • 8.3.2.1.1. By Value
    • 8.3.2.2. Market Share & Forecast
      • 8.3.2.2.1. By Type
      • 8.3.2.2.2. By Delivery Mode
      • 8.3.2.2.3. By End-use
  • 8.3.3. India Patient Portal Market Outlook
    • 8.3.3.1. Market Size & Forecast
      • 8.3.3.1.1. By Value
    • 8.3.3.2. Market Share & Forecast
      • 8.3.3.2.1. By Type
      • 8.3.3.2.2. By Delivery Mode
      • 8.3.3.2.3. By End-use
  • 8.3.4. Australia Patient Portal Market Outlook
    • 8.3.4.1. Market Size & Forecast
      • 8.3.4.1.1. By Value
    • 8.3.4.2. Market Share & Forecast
      • 8.3.4.2.1. By Type
      • 8.3.4.2.2. By Delivery Mode
      • 8.3.4.2.3. By End-use
  • 8.3.5. South Korea Patient Portal Market Outlook
    • 8.3.5.1. Market Size & Forecast
      • 8.3.5.1.1. By Value
    • 8.3.5.2. Market Share & Forecast
      • 8.3.5.2.1. By Type
      • 8.3.5.2.2. By Delivery Mode
      • 8.3.5.2.3. By End-use

9. South America Patient Portal Market Outlook

• 9.1. Market Size & Forecast
  • 9.1.1. By Value
• 9.2. Market Share & Forecast
  • 9.2.1. By Type (Standalone, Integrated)
  • 9.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 9.2.3. By End-use (Providers, Payers, Others)
  • 9.2.4. By Country
• 9.3. South America: Country Analysis
  • 9.3.1. Brazil Patient Portal Market Outlook
    • 9.3.1.1. Market Size & Forecast
      • 9.3.1.1.1. By Value
    • 9.3.1.2. Market Share & Forecast
      • 9.3.1.2.1. By Type
      • 9.3.1.2.2. By Delivery Mode
      • 9.3.1.2.3. By End-use
  • 9.3.2. Argentina Patient Portal Market Outlook
    • 9.3.2.1. Market Size & Forecast
      • 9.3.2.1.1. By Value
    • 9.3.2.2. Market Share & Forecast
      • 9.3.2.2.1. By Type
      • 9.3.2.2.2. By Delivery Mode
      • 9.3.2.2.3. By End-use
  • 9.3.3. Colombia Patient Portal Market Outlook
    • 9.3.3.1. Market Size & Forecast
      • 9.3.3.1.1. By Value
    • 9.3.3.2. Market Share & Forecast
      • 9.3.3.2.1. By Type
      • 9.3.3.2.2. By Delivery Mode
      • 9.3.3.2.3. By End-use

10. Middle East and Africa Patient Portal Market Outlook

• 10.1. Market Size & Forecast
  • 10.1.1. By Value
• 10.2. Market Share & Forecast
  • 10.2.1. By Type (Standalone, Integrated)
  • 10.2.2. By Delivery Mode (Web-based, Cloud-based)
  • 10.2.3. By End-use (Providers, Payers, Others)
  • 10.2.4. By Country
• 10.3. MEA: Country Analysis
  • 10.3.1. South Africa Patient Portal Market Outlook
    • 10.3.1.1. Market Size & Forecast
      • 10.3.1.1.1. By Value
    • 10.3.1.2. Market Share & Forecast
      • 10.3.1.2.1. By Type
      • 10.3.1.2.2. By Delivery Mode
      • 10.3.1.2.3. By End-use
  • 10.3.2. Saudi Arabia Patient Portal Market Outlook
    • 10.3.2.1. Market Size & Forecast
      • 10.3.2.1.1. By Value
    • 10.3.2.2. Market Share & Forecast
      • 10.3.2.2.1. By Type
      • 10.3.2.2.2. By Delivery Mode
      • 10.3.2.2.3. By End-use
  • 10.3.3. UAE Patient Portal Market Outlook
    • 10.3.3.1. Market Size & Forecast
      • 10.3.3.1.1. By Value
    • 10.3.3.2. Market Share & Forecast
      • 10.3.3.2.1. By Type
      • 10.3.3.2.2. By Delivery Mode
      • 10.3.3.2.3. By End-use
  • 10.3.4. Kuwait Patient Portal Market Outlook
    • 10.3.4.1. Market Size & Forecast
      • 10.3.4.1.1. By Value
    • 10.3.4.2. Market Share & Forecast
      • 10.3.4.2.1. By Type
      • 10.3.4.2.2. By Delivery Mode
      • 10.3.4.2.3. By End-use

11. Market Dynamics

• 11.1. Drivers
• 11.2. Challenges

12. Market Trends & Developments

• 12.1. Recent Development
• 12.2. Mergers & Acquisitions
• 12.3. Product Launches

13. Porter's Five Forces Analysis

• 13.1. Competition in the Industry
• 13.2. Potential of New Entrants
• 13.3. Power of Suppliers
• 13.4. Power of Customers
• 13.5. Threat of Substitute Products

14. Competitive Landscape

• 14.1. Business Overview
• 14.2. Product Offerings
• 14.3. Recent Developments
• 14.4. Financials (As Reported)
• 14.5. Key Personnel
• 14.6. SWOT Analysis
  • 14.6.1. Allscripts Healthcare LLC
  • 14.6.2. athenahealth Inc
  • 14.6.3. Cerner Corp
  • 14.6.4. Epic Systems Corp
  • 14.6.5. GE Healthcare Inc
  • 14.6.6. Greenway Health LLC
  • 14.6.7. McKesson Corp
  • 14.6.8. MedFusion Inc
  • 14.6.9. NextGen Healthcare Information Systems LLC

15. Strategic Recommendations

16. About Us & Disclaimer