Inside this Report
This report covers the market opportunity for AI-solutions to enhance first responder workflows from the perspectives of efficiency, productivity, safety, and engagement. It provides market participants with strategic insights discussing the current and emerging use cases for AI in public safety across law enforcement, fire, and EMS applications. This report evaluates the competitive landscape of leading vendors in the public safety technology space and highlights the most innovative vendors driving the adoption of AI for first responders.
What Questions are Addressed?
- What are the leading and emerging use cases for AI solutions supporting first responder workflow automation, situational awareness, safety, and citizen engagement in public safety?
- In what ways is generative AI being utilized, and how is it transforming public safety AI solutions?
- What is the sentiment of public safety personnel regarding the use of AI in solutions and how prepared are they to adopt these technologies?
- What are the leading challenges associated with implementing AI-enabled solutions for first responder workflow automation in public safety?
- How do AI government policies differ globally, and what rate of public safety agencies have internal AI policies?
- What are the benefits and challenges associated with on-device AI and on-device processing in public safety?
- How are public safety organizations leveraging premium priced PCs with on-device AI capabilities?
Who Should Read this Report?
The target audience for this report is decision-makers with marketing, sales, product development, and/or partner development functional responsibilities within organizations that develop, sell and support solutions for public safety first responders. This includes vendors of mobile computing solutions, accessories such as surveillance, body worn, or vehicle cameras, and software supporting CAD, RMS, video analytics, workflow automation, evidence management, real-time crime fighting, and more.
Organizations Listed in this Report:
- Axis Communications
- Axon
- Beckman Coulter (Stocastic)
- C3.ai
- Cisco
- ClearSpot.ai
- Dell
- Durabook
- Echodyne
- Ericsson Enterprise Wireless
- Esri
- Getac
- GridRaster
- i-Pro
- Kyocera
- Mark43
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- MatrixSpace
- Motorola
- N5 Sensors
- Panasonic
- Patrol PC
- Penlink
- Reality Defender
- Samsung
- SigmaSense
- Spot.ai
- Versaterm
- Vivotek
- Zebra
- Zello
- Zero Eyes
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Table of Contents
Inside this Report
What Questions are Addressed?
Who Should Read this Report?
Organizations Listed in this Report
Executive Summary
- Key Findings
- The Public Safety Workforce
- In-Vehicle Mobile Computing Technology Setup
- Law Enforcement Vehicle Setup
- Emergency Medical Services Vehicle Setup
- Firefighter Vehicle Setup
- In-Vehicle Accessories and Supporting Technology
- Body Worn Cameras
- External and Internal Vehicle Cameras
- Surveillance Cameras, Sensors, and Radar Technology
- Public Safety Workflows
- Administrative Tasks
- Field Work
- Communication
- Asset and Records Management
- AI-Enhanced Workflows
- On-Device AI
- On-Device AI Forecasts
- Rugged AI PC Competitive Landscape
Vendor Profiles
- Rugged Mobile Computer Vendors
- Camera, Radar, Communication, AR/VR Vendors
- Public Safety Platform, Software, Connectivity
About the Authors
About VDC Research
List of Exhibits
- Exhibit 1: Select the top 3 areas of operational strategic importance to your organization over the next 1-2 years
- Exhibit 2: Select the top 3 areas of technical strategic importance to your organization over the next 1-2 years
- Exhibit 3: When evaluating mobile devices for frontline public safety workers, what are the primary features driving adoption?
- Exhibit 4: Describe your organization's usage of body-worn cameras
- Exhibit 5: Describe your organization's usage of vehicle cameras
- Exhibit 6: Which of the following workflows are supported by mobile devices?
- Exhibit 7: What are the perceived benefits/use cases for on-device AI at your organization? Please select the top 3
- Exhibit 8: Would your organization pay a premium for devices with on-device AI capabilities
- Exhibit 9: Does your organization have an AI Policy?
- Exhibit 10: What are the barriers to deploying on-device AI at your organization? Please select the top 3.
- Exhibit 11: 2023 to 2028 Global Rugged Notebook vs Rugged AI Notebook Shipments to Public Safety (Units)
- Exhibit 12: 2023 to 2028 Global Rugged Tablet/2-in-1 Detachable vs Rugged AI Tablet/2-in-1 Detachable Shipments to Public Safety (Units)
- Exhibit 13: 2023 to 2028 Global Rugged Smartphone vs Rugged AI Smartphone Shipments to Public Safety (Units)
- Exhibit 14: 2023 to 2028 Americas Rugged Notebook vs Rugged AI Notebook Shipments to Public Safety (Units)
- Exhibit 15: 2023 to 2028 Americas Rugged Tablet/2-in-1 Detachable vs Rugged AI Tablet/2-in-1 Detachable Shipments to Public Safety (Units)
- Exhibit 16: 2023 to 2028 Americas Rugged Smartphone vs Rugged AI Smartphone Shipments to Public Safety (Units)
- Exhibit 17: 2023 to 2028 EMEA Rugged Notebook vs Rugged AI Notebook Shipments to Public Safety (Units)
- Exhibit 18: 2023 to 2028 EMEA Rugged Tablet/2-in-1 Detachable vs Rugged AI Tablet/2-in-1 Detachable Shipments to Public Safety (Units)
- Exhibit 19: 2023 to 2028 EMEA Rugged Smartphone vs Rugged AI Smartphone Shipments to Public Safety (Units)
- Exhibit 20: 2023 to 2028 APAC Rugged Notebook vs Rugged AI Notebook Shipments to Public Safety (Units)
- Exhibit 21: 2023 to 2028 APAC Rugged Tablet/2-in-1 Detachable vs Rugged AI Tablet/2-in-1 Detachable Shipments to Public Safety (Units)
- Exhibit 22: 2023 to 2028 APAC Rugged Smartphone vs Rugged AI Smartphone Shipments to Public Safety (Units)