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零售業自動化

市場調查報告書

商品編碼

1615106

零售自動化的全球市場規模:各產品，實行，各終端用戶，各地區，範圍及預測

Global Retail Automation Market Size By Product (Point-Of-Sale, Camera, Barcode And RFID), By Implementation, By End-User, By Geographic Scope And Forecast

出版日期: 2024年08月06日 | 出版商:

Verified Market Research | 英文 202 Pages | 商品交期: 2-3個工作天內

價格

簡介目錄

零售自動化市場規模及預測

對改善客戶體驗和營運效率的需求日益增長。零售商正在部署自助結帳系統、智慧自動販賣機和人工智慧庫存管理等自動化解決方案，以降低勞動力成本、消除錯誤並簡化運營，到2024 年，銷售額將超過184.7 億美元，到2031 年將達到369.8 億美元。

此外，電子商務和全通路零售的興起迫使傳統零售商採用自動化來保持競爭力。 COVID-19 大流行正在加速消費者對更快、非接觸式和個人化購買體驗的渴望，推動零售自動化解決方案的採用，預計將以複合年增長率成長。

零售自動化市場定義/概述

零售自動化是指利用科技和自動化流程來簡化零售營運、減少體力勞動並改善消費者體驗。它由自助結帳、自動售貨亭終端、智慧貨架、人工智慧庫存管理等組成。這些計劃幫助零售商簡化營運、降低營運費用並提高庫存管理和客戶服務等領域的準確性。隨著人工智慧、機器學習和物聯網的進步，零售自動化的未來看起來很樂觀。隨著對個人化、無摩擦購物體驗和零售效率的需求不斷增加，自動化可能在行業現代化中發揮關鍵作用，使其更具適應性和以客戶為中心。

越來越多採用人工智慧驅動的庫存管理會推動零售自動化市場嗎？

隨著人工智慧庫存管理的廣泛採用，零售自動化產業預計將顯著成長。人工智慧驅動的技術透過實現即時追蹤、需求預測和庫存水準優化，正在徹底改變零售商管理庫存的方式。該技術減少了人為錯誤，防止缺貨，並確保供應鏈更有效率。隨著公司尋求提高營運效率並滿足不斷增長的客戶期望，整合人工智慧技術變得越來越重要。因為這些系統分析大量數據並提供可行見解的能力使商家能夠降低成本、改進決策並提高消費者的幸福感，這是它變得更受歡迎的一個重要原因。

根據美國人口普查局2023 年8 月發布的報告，2023 年第二季電子商務銷售額佔零售總額的15.4%，高於去年同期的14.9%，顯示電子商務銷售額佔零售總額的15.4%。

2024 年7 月，美國商務部發布了一份文件，呼籲在零售業擴大使用人工智慧，指出人工智慧驅動的解決方案可以幫助零售商更有效地適應市場趨勢和消費者需求，凸顯了其提供幫助的潛力。這些改進得到了私營部門投資和政府鼓勵的支持，表明人工智慧在庫存管理中的使用將繼續推動零售自動化市場，提高生產力並簡化整個行業的運作。

自動化系統的高實施成本會阻礙零售自動化市場的成長嗎？

引進自動化系統的高昂成本是擴大零售自動化業務的主要障礙。採用人工智慧、機器人和物聯網等新技術可能需要在硬體、軟體和系統整合方面進行大量初始投資。許多商家，尤其是小型企業，可能很難證明這些成本是合理的，尤其是在權衡短期營運需求與長期回報時。此外，隨著技術環境的進步，維護和改進自動化系統的成本也會增加。這種財務限制可能會阻礙零售自動化的普遍採用，特別是在低利潤地區或預算緊張的商店。

將自動化技術融入現有零售基礎設施的複雜性也會增加與成本相關的問題。零售公司必須應對課題，例如確保與遺留系統的兼容性、培訓員工使用新技術以及管理過渡期間的中斷。這些課題可能會減緩自動化的採用並降低人們對自動化的熱情，特別是在投資回報 (ROI) 並不明顯的情況下。雖然自動化帶來了顯著的長期效益，但財務和營運課題可能會限制某些細分市場的成長，並減緩整個零售自動化業務的崛起。

There is a rising desire for improved client experiences and operational efficiency. Retailers are implementing automated solutions such as self-checkout systems, smart vending machines, and AI-powered inventory management to cut labor costs, eliminate errors, and streamline operations is surpassing USD 18.47 Billion in 2024 and reachingUSD 36.98 Billion by 2031.

Furthermore, the rise of e-commerce and omnichannel retail tactics has compelled conventional merchants to engage in automation to remain competitive. The COVID-19 epidemic has accelerated consumers' thirst for speedier, contactless, and personalized purchasing experiences, which is driving the implementation of retail automation solutions is expected to grow at aCAGR of about 10% from 2024 to 2031.

Retail Automation Market: Definition/ Overview

Retail automation is the use of technology and automated processes to simplify retail operations, reduce manual labor, and improve consumer experiences. It comprises self-checkout systems, automated kiosks, smart shelves, and AI-powered inventory management. These programs assist retailers in streamlining operations, lowering operational expenses, and improving accuracy in areas such as stock management and customer service. The future of retail automation seems optimistic, thanks to advances in AI, machine learning, and IoT. With rising demand for personalized, frictionless shopping experiences and retail efficiency, automation is likely to play an important role in modernizing the industry, making it more adaptable and customer-centric.

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Will Increasing Adoption of AI-Powered Inventory Management Drive the Retail Automation Market?

The retail automation industry is expected to develop significantly as AI-powered inventory management becomes more widely adopted. AI-powered technologies are revolutionizing the way merchants manage inventory by allowing for real-time tracking, demand forecasting, and stock level optimization. This technology lowers human mistake, prevents stockouts, and assures a more efficient supply chain. As businesses seek to increase operational efficiency and satisfy rising customer expectations, the integration of AI-powered technologies is becoming increasingly important. The ability of these systems to analyze massive amounts of data and give actionable insights is a major reason for their growing popularity, as it enables merchants to decrease costs, improve decision-making, and improve consumer happiness.

According to a report released by the United States Census Bureau in August 2023, e-commerce sales in the second quarter of 2023 accounted for 15.4% of total retail sales, up from 14.9% in the same quarter the previous year, indicating a growing need for sophisticated inventory management solutions to handle omnichannel retail operations.

In July 2024, the United States Department of Commerce issued a paper calling for the wider use of AI in retail, emphasizing how AI-powered solutions may help retailers adapt more effectively to market trends and consumer requests. These improvements, backed up by both private-sector investments and government encouragement, suggest that the use of AI in inventory management will continue to drive the retail automation market, increasing productivity and streamlining operations across industries.

Will High Implementation Costs for Automated Systems Hamper the Growth of the Retail Automation Market?

High implementation costs for automated systems provide a significant impediment to the expansion of the retail automation business. Adoption of new technologies such as AI, robots, and IoT sometimes necessitates significant initial investments in hardware, software, and system integration. Many merchants, particularly small and medium-sized enterprises, may struggle to justify these costs, especially when weighing short-term operational needs against long-term rewards. Furthermore, as the technology environment advances, the cost of maintaining and improving these automated systems rises. These financial constraints can hinder the general adoption of retail automation, particularly in areas with small margins and shops operating on tight budgets.

The complexity of incorporating automated technologies into existing retail infrastructures can add to the cost-related problems. Retailers must deal with difficulties such assuring compatibility with legacy systems, training employees to use new technology, and managing interruptions throughout the transition period. These difficulties may result in delayed adoption and decreased excitement for automation, particularly if the return on investment (ROI) is not immediately apparent. While automation provides major long-term benefits, financial and operational challenges may limit its growth in specific market segments, delaying the overall rise of the retail automation business.

Category-Wise Acumens

Will Rising Usage of Point-of- Sale (POS) the Growth of Retail Automation Market?

The growing use of Point-of-Sale (POS) systems is accelerating the expansion of the retail automation market. POS systems simplify transactions, provide real-time inventory tracking, and improve customer experience by enabling faster and more convenient payment methods, such as mobile and contactless payments. The shift to digital payments and e-commerce integration has expedited the adoption of POS solutions in retail, making them an essential tool for firms aiming to improve operational efficiency and consumer happiness. This increased reliance on POS systems is also motivated by retailers' desire to acquire greater insights into consumer behavior and improve inventory management through data analytics.

In August 2024, Square announced the release of a new AI-integrated POS system built Designed to increase the efficiency of small and medium-sized enterprises through powerful analytics and customer engagement technologies. Similarly, in July 2024, the European Commission issued a study supporting the use of digital payment technologies, particularly point-of-sale (POS), to modernize retail operations and boost economic growth. Governments are progressively encouraging the use of digital and automated technologies to boost retail sector growth and competitiveness. These reasons show that the increased use of POS systems is a major driver of retail automation, assisting retailers in optimizing their operations and meeting the changing demands of modern consumers.

POS, or automated kiosks, is the second fastest-growing market sector. Automated kiosks are becoming popular because they provide self-service options that shorten wait times and improve the entire customer experience. These kiosks are becoming more popular in a variety of retail settings, including quick-service restaurants, convenience stores, and airports, fueling their rapid expansion. The growing emphasis on client autonomy and operational efficiency helps to fuel the growth of both the POS and automated kiosk industries.

Will Rising Sales through In-Store Premises Boosting the Retail Automation Market?

Rising in-store sales are considerably boosting the retail automation market, generating demand for innovative in-store technologies. As merchants strive to improve the shopping experience in order to attract and retain customers, automated solutions such as self-checkout kiosks, digital signage, and interactive customer support systems are increasingly being adopted. These technologies optimize processes, shorten wait times, and provide individualized shopping experiences, resulting in enhanced consumer satisfaction and sales. The increased emphasis on omnichannel retail and the integration of digital solutions into physical stores increases the demand for advanced in-store automation systems.

In September 2024, Walmart stated that it would be deploying new self-checkout and interactive kiosks throughout its U.S. shops to increase operational efficiency and customer service. This approach mirrors a broader trend of major retailers investing in automation to increase sales and improve the shopping experience. Furthermore, in July 2024, the United States Department of Commerce issued a report outlining the role of in-store automation in supporting retail growth, stating that technological advancements in physical stores are critical for fulfilling changing consumer expectations and growing sales. These developments show that increased in-store sales are driving the growth of the retail automation market by encouraging the deployment of innovative technologies that improve retail operations and customer engagement.

The In-Warehouse market is the second fastest growing, driven by the demand for automation in inventory management, order fulfillment, and logistics. With the advent of e-commerce and omnichannel retail tactics, warehouses are progressively implementing robotics, AI-powered inventory systems, and automated sorting technologies to increase operational efficiency and fulfill rising customer demand. Both areas are quickly growing, but in-store premise automation is ahead due to its direct impact on customer experience.

Country/Region-wise

Will Rising Adoption of Advanced Technological Infrastructure in North America Drive the Retail Automation Market?

The growing deployment of advanced technical infrastructure in North America is a significant driver of the retail automation market. North America, including the United States and Canada, has been at the forefront of incorporating advanced technologies into retail operations. The region's strong emphasis on innovation, combined with significant investments in automation technologies such as AI, IoT, and machine learning, is changing the retail scene. This includes the widespread use of self-checkout systems, smart shelves, and powerful data analytics platforms to increase operational efficiency and the consumer experience. The integration of these technologies is critical for merchants looking to remain competitive in an increasingly digital economy.

According to a report released by the United States Department of Commerce in March 2024, investments in retail IT infrastructure climbed by 18% year on year in 2023, totaling USD 32.7 Billion. This significant investment is accelerating the development and deployment of a variety of automation technologies, such as AI-powered inventory management systems, self-checkout kiosks, and robotic warehouse solutions.

In June 2024, the United States Department of Commerce issued a report emphasizing the importance of modern technical infrastructure in fostering retail innovation and growth. The survey emphasized that merchants who use cutting-edge technologies are better positioned to fulfill changing consumer needs and streamline operations. These developments in technology infrastructure highlight North America's leadership in retail automation and its significance in driving market expansion.

Will Rising Rapid Urbanization in Asia-Pacific Propel the Retail Automation Market?

Rising rapid urbanization in Asia-Pacific is expected to considerably drive the retail automation industry. As cities around the region see explosive expansion, there is an increase in demand for modernized retail solutions to meet the growing urban population. Automation technologies, such as self-checkout systems, digital payment solutions, and AI-powered inventory management, are becoming increasingly important in meeting consumers' demands for efficiency and convenience. Densely populated urban locations necessitate more streamlined and automated retail operations to manage high transaction volumes and provide better customer experiences, which drives technology adoption.

In July 2024, Alibaba announced a significant expansion of its smart retail initiatives in China, implementing advanced automated technology in new urban locations to improve shopping experiences and successfully manage enormous client flows. Furthermore, in August 2024, the Asia-Pacific Economic Cooperation (APEC) released a report highlighting the impact of rapid urbanization on retail technology adoption, stating that urban growth is increasing the demand for automation solutions to keep up with changing consumer behaviors and high-density retail environments. These developments demonstrate how urbanization is generating demand for retail automation in Asia-Pacific, resulting in market growth as merchants adjust to the needs of quickly developing cities.

Competitive Landscape

The competitive landscape of the retail automation market is marked by the presence of a wide range of regional and global players, including technology providers, solution integrators, and software developers. Companies are competing by offering innovative solutions such as self-checkout systems, automated kiosks, and smart shelves to improve the efficiency of retail operations. With advancements in artificial intelligence, machine learning, and IoT, firms are focusing on enhancing customer experiences through personalized and automated services. Moreover, partnerships and collaborations with retailers, as well as investments in R&D for cutting-edge automation technologies, are key strategies employed to gain a competitive edge in this fast-evolving market.

Some of the prominent players operating in the retail automation market include:

Datalogic S.P.A

First Data Corporation

Fujitsu Limited

Honeywell Scanning & Mobility

NCR Corp.

Toshiba Global Commerce Solutions, Inc.

Wincor Nixdorf AG

Posiflex Technology, Inc.

Pricer

Zebra Technologies Corp.

Latest Developments

In May 2024, Kroger has introduced new in-store robotics for shelf scanning and restocking in its major supermarkets. The robots are intended to assure precise inventory and lower labor costs.

April 2024, IKEA installed interactive digital kiosks in its stores to help consumers with product information and in-store navigation, seeking to improve the shopping experience and expedite customer service.

In March 2024, Best Buy launched a new AI-powered customer service chatbot on its website and in-store tablets to provide tailored shopping assistance and answer frequent questions, hence increasing customer support and engagement.

1 INTRODUCTION OF GLOBAL RETAIL AUTOMATION MARKET

1.1 Overview of the Market
1.2 Scope of Report
1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

3.1 Data Mining
3.2 Validation
3.3 Primary Interviews
3.4 List of Data Sources

4 GLOBAL RETAIL AUTOMATION MARKET OUTLOOK

4.1 Overview
4.2 Market Dynamics
- 4.2.1 Drivers
- 4.2.2 Restraints
- 4.2.3 Opportunities
4.3 Porters Five Force Model
4.4 Value Chain Analysis

5 GLOBAL RETAIL AUTOMATION MARKET, BY PRODUCT

5.1 Overview
5.2 Point-of-Sale (POS)
5.3 Camera
5.4 Barcode and RFID
5.5 Others

6 GLOBAL RETAIL AUTOMATION MARKET, BY IMPLEMENTATION

6.1 Overview
6.2 In-Store Premise
6.3 In-Warehouse

7 GLOBAL RETAIL AUTOMATION MARKET, BY END-USER

7.1 Overview
7.2 Hypermarkets
7.3 Supermarkets
7.4 Single-Item Stores
7.5 Petrol Pumps/Fuel Stations
7.6 Health and Retail Pharmacy

8 GLOBAL RETAIL AUTOMATION MARKET, BY GEOGRAPHY

8.1 Overview
8.2 North America
- 8.2.1 U.S.
- 8.2.2 Canada
- 8.2.3 Mexico
8.3 Europe
- 8.3.1 Germany
- 8.3.2 U.K.
- 8.3.3 France
- 8.3.4 Rest of Europe
8.4 Asia Pacific
- 8.4.1 China
- 8.4.2 Japan
- 8.4.3 India
- 8.4.4 Rest of Asia Pacific
8.5 Rest of the World
- 8.5.1 Latin America
- 8.5.2 Middle East & Africa

9 GLOBAL RETAIL AUTOMATION MARKET COMPETITIVE LANDSCAPE

9.1 Overview
9.2 Company Market Ranking
9.3 Key Development Strategies

10 COMPANY PROFILES

10.1 Datalogic S.P.A
- 10.1.1 Overview
- 10.1.2 Financial Performance
- 10.1.3 Product Outlook
- 10.1.4 Key Developments
10.2 First Data Corporation
- 10.2.1 Overview
- 10.2.2 Financial Performance
- 10.2.3 Product Outlook
- 10.2.4 Key Developments
10.3 Fujitsu Limited
- 10.3.1 Overview
- 10.3.2 Financial Performance
- 10.3.3 Product Outlook
- 10.3.4 Key Developments
10.4 Honeywell Scanning & Mobility
- 10.4.1 Overview
- 10.4.2 Financial Performance
- 10.4.3 Product Outlook
- 10.4.4 Key Developments
10.5 NCR Corp.
- 10.5.1 Overview
- 10.5.2 Financial Performance
- 10.5.3 Product Outlook
- 10.5.4 Key Developments
10.6 Toshiba Global Commerce Solutions Inc.
- 10.6.1 Overview
- 10.6.2 Financial Performance
- 10.6.3 Product Outlook
- 10.6.4 Key Developments
10.7 Wincor Nixdorf AG
- 10.7.1 Overview
- 10.7.2 Financial Performance
- 10.7.3 Product Outlook
- 10.7.4 Key Developments
10.8 Posiflex Technology Inc.
- 10.8.1 Overview
- 10.8.2 Financial Performance
- 10.8.3 Product Outlook
- 10.8.4 Key Developments
10.9 Pricer
- 10.9.1 Overview
- 10.9.2 Financial Performance
- 10.9.3 Product Outlook
- 10.9.4 Key Developments
10.10 Zebra Technologies Corp.
- 10.10.1 Overview
- 10.10.2 Financial Performance
- 10.10.3 Product Outlook
- 10.10.4 Key Developments