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BEMS 設施管理

市場調查報告書

商品編碼

1618407

全球設施管理市場規模：依產品、服務提供者、最終用戶、地區、範圍和預測

Global Facility Management Market Size By Offering, By Service Provider, By End-User (Banking, Financial Services And Insurance, Government And Public Administration, IT And Telecom), By Geographic Scope And Forecast

出版日期: 2024年10月16日 | 出版商:

Verified Market Research | 英文 202 Pages | 商品交期: 2-3個工作天內

價格

簡介目錄

設施管理市場規模及預測

2023年設施管理市場規模為13,491.5億美元，預計到2031年將達到19,933.1億美元，2024年至2031年的複合年增長率為5.1。設施管理 (FM) 是對實體工作空間、人員和程序的協調，以確保支援組織核心運作的基礎設施和服務的順利運作。它涉及建築物、設備、資產和公用設施等眾多組件的維護和管理。設施管理包括許多有助於建築環境最佳運作的服務，例如空間規劃、能源管理、安全和設施維護。它透過簡化日常流程、減少開支並確保合規性來幫助公司提高效率和生產力。

設施管理廣泛應用於各個領域，包括醫療保健、教育、零售、房地產、製造和政府機構。未來趨勢顯示智慧設施管理解決方案的出現，利用人工智慧 (AI)、物聯網 (IoT) 和數據分析來自動化和優化營運程序。隨著公司優先考慮永續性、能源效率和居住者福祉，設施管理的範圍不斷擴大，對改善實體和數位工作場所的創意和綠色解決方案的需求預計也會增加。

全球設施管理市場動態

塑造全球設施管理市場的主要市場動態

主要市場驅動因子

人們對能源效率和永續發展的興趣日益濃厚：

越來越關注能源□□效率和永續性：設施經理越來越關注建築營運中的能源效率和永續性。根據美國能源資訊管理局 (EIA) 的數據，到 2021 年，商業建築將消耗美國約 35% 的電力。美國能源效率經濟委員會 (ACEEE) 發現，到 2030 年，能源效率工作可以將商業能源使用量減少 29%，從而推動對設施管理服務的需求。

建築系統和法規的複雜性日益增加：

隨著建築物變得越來越複雜，法規越來越嚴格，對專業設施管理的需求不斷增加。美國綠建築委員會宣佈，2017 年獲得 LEED 認證的建築數量增加了 19%。此外，職業安全與健康管理局 (OSHA) 報告稱，2019 財年進行了 33,401 次檢查，強調了設施合規和安全管理的必要性。

設施管理服務外包的增加：

隨著公司尋求具有成本效益的解決方案和專業技能，設施管理服務外包正在迅速增加。根據Global Industry Analysts Inc.預測，到2025年，全球設施管理外包產業規模預計將達到1.9兆美元。這一趨勢是由最大限度地降低營運成本、提高服務品質和專注於核心業務活動的需求所推動的。

主要問題

營運成本增加：

通貨膨脹、勞動力短缺以及材料和公用事業成本的上漲都會導致設施管理服務的營運成本增加。當組織尋求控製成本時，設施管理 (FM) 提供者必須在維持服務品質和最小化成本之間取得平衡，這會給利潤率帶來壓力，並威脅到長期可持續性。

顧客客製化期望：

客戶越來越期望客製化的設施管理解決方案能夠滿足他們的特定要求。為了滿足這些不同的期望，FM 提供者必須投資於適應性強的服務模式和技術。客製化還需要廣泛的客戶參與，這使合約和資源分配變得複雜，並使可擴展性變得困難。

資料安全與隱私：

隨著互聯技術在設施管理中的使用越來越多，資料安全已成為一個嚴重的問題。 FM 系統遭到破壞或遭到駭客攻擊可能會危及關鍵資料、擾亂業務營運並導致重大財務損失。在擁抱數位轉型的同時管理資料安全具有課題性，特別是對於網路安全資源最少的小型 FM 供應商而言。

競爭帶來的價格壓力：

設施管理產業競爭激烈，多家供應商爭奪合約。這造成了提供更低價格的壓力，從而降低了利潤率。透過降低價格來贏得合約的公司可能難以維持服務品質或投資關鍵技術，從而降低其長期競爭力。

主要趨勢：

智慧建築的發展：

整合物聯網感測器和自動化系統以進行能源管理、安全和維護的智慧建築解決方案正變得越來越受歡迎。對能源效率、降低成本和即時數據分析的需求正在推動這一趨勢。智慧建築可提高營運效率，為設施管理 (FM) 公司提供相關分析，並實現更主動的維護和預算分配。

人工智慧 (AI) 整合：

人工智慧整合正在透過自動化任務（例如建築監控、能源優化和故障識別）來改變設施管理。 AI 驅動的技術使 FM 供應商能夠提高生產力、減少停機時間並降低成本。隨著企業優先考慮數據驅動的決策，同時透過即時分析和預測性維護來改善營運成果，這種趨勢正在增強。

採用設施管理軟體：

設施管理軟體正在迅速用於自動化流程、追蹤資產和管理維護計劃。這一趨勢是由對集中式資料驅動系統的需求所推動的，這些系統可以提高效率、最大限度地減少錯誤並實現即時決策。隨著數位轉型的持續，越來越多的 FM 組織正在實施軟體解決方案以增強營運能力和客戶服務。

能源管理需求：

由於能源成本上漲和法規收緊，能源管理已成為調頻市場的關鍵關注點。 FM 公司提供能源審計、智慧電錶和再生能源解決方案等節能服務。這一趨勢是由降低成本的努力和對可持續低碳解決方案日益增長的需求所推動的，這使得能源效率成為設施的首要任務。

Facility Management Market size was valued at USD 1349.15 Billion in 2023 and is projected to reach USD 1993.31 Billion by 2031 , growing at a CAGR of 5.1% from 2024 to 2031. Facility management (FM) is the coordination of physical workspaces, people, and procedures to ensure the smooth functioning of infrastructure and services that support an organization's core business. It entails the upkeep and management of numerous components such as buildings, equipment, assets, and utilities. Facility management includes a number of services such as space planning, energy management, safety, security, and facility maintenance, all of which contribute to the built environment's optimal operation. It helps firms improve their efficiency and production by streamlining daily processes, lowering expenses, and guaranteeing regulatory compliance.

Facility management is widely employed in various areas, including healthcare, education, retail, real estate, manufacturing, and government institutions. Future trends indicate the emergence of smart facility management solutions that use artificial intelligence (AI), the Internet of Things (IoT), and data analytics to automate and optimize operational procedures. The growing scope of facility management is likely to broaden as firms prioritize sustainability, energy efficiency, and occupant well-being, boosting demand for creative, environmentally friendly solutions that improve both the physical and digital workplaces.

Global Facility Management Market Dynamics

The key market dynamics that are shaping the global Facility Management Market include:

Key Market Drivers:

Growing Focus on Energy Efficiency and Sustainability:

Facility managers are increasingly emphasizing energy efficiency and sustainability in building operations. According to the Energy Information Administration (EIA), commercial buildings consumed around 35% of all electricity in the United States in 2021. The American Council for an Energy-Efficient Economy (ACEEE) discovered that energy efficiency initiatives might lower business energy use by 29% by 2030, increasing demand for facility management services.

Increasing Complexity of Building Systems and Regulations:

As buildings get more complex and regulations become more severe, the demand for expert facility management grows. The U.S. Green Building Council announced that LEED-certified buildings had increased by 19% during 2017. Furthermore, the Occupational Safety and Health Administration (OSHA) reported conducting 33,401 inspections in fiscal year 2019, emphasizing the need for facility compliance and safety management.

Increasing Outsourcing of Facility Management Services:

Outsourcing facility management services is quickly increasing as businesses seek cost-effective solutions and specialized skills. According to Global Industry Analysts Inc., the global outsourced facility management industry is expected to reach USD 1.9 Trillion by 2025. This trend is motivated by the need to minimize operational costs, improve service quality, and focus on core business activities, all while taking use of advanced technology and expert labor provided by specialized suppliers.

Key Challenges:

Rising Operational Costs:

Inflation, labor shortages, and rising material and utility prices all contribute to rising operational costs for facility management services. As organizations try to keep costs under control, facility management (FM) providers must strike a balance between maintaining service quality and minimizing costs, which strains margins and threatens long-term sustainability.

Client Expectations for Customization:

Clients are increasingly expecting customized facility management solutions that address their specific requirements. Meeting these diverse expectations necessitates FM providers to invest in adaptable service models and technologies. Customization also necessitates extensive client involvement, increasing the complexity of contracts and resource allocation, making scalability challenging.

Data Security and Privacy:

As connected technologies are increasingly used in facility management; data security has become a serious issue. Breaches or hacks on FM systems can compromise critical data, interrupt operations, and result in considerable financial losses. Managing data security while embracing digital transformation is difficult, especially for smaller FM providers with minimal cybersecurity resources.

Competitive Pricing Pressure:

The facility management sector is extremely competitive, with several suppliers vying for contracts. This causes pressure to offer cheaper prices, which might result in decreased profit margins. Companies that cut rates to obtain contracts may struggle to maintain service quality or invest in critical technologies, reducing their long-term competitiveness.

Key Trends:

Growth of Smart Buildings:

Smart building solutions, which integrate IoT sensors and automated systems for energy management, security, and maintenance, are becoming more popular. Demand for energy efficiency, cost reduction, and real-time data analytics is driving this trend forward. Smart buildings improve operational efficiency and offer facility management (FM) firms relevant analytics, allowing for more proactive maintenance and budget allocation.

Integration of Artificial Intelligence (AI):

AI integration is changing facility management by automating operations such as building monitoring, energy optimization, and fault identification. AI-powered technologies enable FM providers to increase productivity, reduce downtime, and save money. This trend is gaining steam as firms prioritize data-driven decision-making while enhancing operational outcomes through real-time analytics and predictive maintenance.

Adoption of Facility Management Software:

Facility management software is rapidly being used to automate processes, track assets, and manage maintenance plans. This trend is driven by the demand for centralized, data-driven systems that improve efficiency, minimize errors, and allow for real-time decision-making. As the digital transition advances, more FM organizations are implementing software solutions to enhance operational capabilities and customer service.

Demand for Energy Management:

Rising energy costs and increasing restrictions, energy management has been a significant concern in the FM market. FM suppliers provide energy-saving services such as energy audits, smart meters, and renewable energy solutions. This trend is fueled by both cost-cutting initiatives and a growing demand for sustainable, low-carbon solutions, making energy efficiency a top focus for facilities.

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Global Facility Management Market Regional Analysis

Here is a more detailed regional analysis of the global Facility Management Market:

North America:

North America remains a leading force in the global Facility Management Market, owing to its advanced commercial infrastructure, widespread outsourcing practices, and rapid adoption of cutting-edge technologies. The region's high concentration of businesses, along with a strong network of service providers, has cemented its leadership. For instance, the United States General Services Administration (GSA) administered about 371 million square feet of federal government workspace in fiscal year 2023, showing the massive public sector facility management requirements. This, combined with the rise of green construction initiatives-such as the 80,000+ LEED-certified commercial projects in the United States-has highlighted the region's emphasis on sustainability and energy-efficient facility management systems.

The market's growth is primarily driven by the incorporation of advanced technologies such as IoT and AI into building management systems, which improve operational efficiency and lower costs. The North American Facility Management Market, valued at USD 359.32 Billion in 2022, is expected to rise at a 5.8% CAGR through 2030. Furthermore, the COVID-19 epidemic fueled demand for smart building solutions, as firms implemented enhanced safety measures such as improved air quality and touchless systems. This demand, combined with the region's emphasis on sustainability and the integration of smart technologies, is propelling major growth in the facility management sector.

Asia Pacific:

The Asia Pacific Facility Management Market is expanding rapidly, driven by urbanization, strong economic development, and a growing realization of the importance of professional services. Countries such as China and India are driving this trend, with large-scale infrastructural and commercial real estate developments increasing demand for advanced facility management solutions. The market is expected to increase at the quickest rate in the world, from USD 648.1 Billion in 2023 to USD 1,021.5 Billion by 2028, with a CAGR of 9.5%. This expansion is enhanced by China's 14th Five-Year Plan, which focuses on constructing smart cities and increasing smart system penetration in new public buildings.

Advanced technology adoption is an essential driver, with investments in the Internet of Things (IoT) anticipated to total USD 436 Billion in the region by 2026. In India, the Smart Cities Mission and large-scale urban developments are driving up demand for advanced facility management solutions. The COVID-19 pandemic has expedited the adoption of smart building technologies, with facility managers prioritizing features like increased indoor air quality and touchless systems. These developments underscore the region's considerable potential, as technology and government initiatives transform facility management needs in rapidly expanding urban centers.

Global Facility Management Market: Segmentation Analysis

The Global Facility Management Market is Segmented on the basis of Offering, Service Provider, End-User, And Geography.

Facility Management Market, By Offering

Solutions
Services

Based on Offering, the market is fragmented into Solutions, and Services. The Services category dominates the Facility Management Market due to providing a wide range of services such as cleaning, maintenance, security, and energy management, all of which are required for day-to-day operations in various sectors. The fastest-growing area is Solutions, which is being driven by the increasing adoption of digital solutions such as IoT, AI, and smart building technologies that optimize facility management processes, improve efficiency, and save costs. This expansion is accelerated by the growing demand for automation and real-time data-driven decision-making in modern facility management.

Facility Management Market, By Service Provider

In-house
Outsourced

Based on Service Provider, the market is segmented into In-house, and Outsourced. The outsourced segment dominates the Facility Management Market due to many businesses prefer to contract with specialist service providers to handle their facility management needs, which include cost savings, expertise, and operational efficiency. The fastest-growing segment is in-house, driven by organizations investing in building internal facility management teams to ensure greater supervision, customization, and integration of services, particularly in industries that require highly specific or sensitive management operations.

Facility Management Market, By End-User

Banking, Financial Services and Insurance (BFSI)
IT and Telecom
Government and Public Administration
Healthcare
Education
Retail
Energy and Utilities
Manufacturing
Construction and Real Estate

Based on End-User, the market is segmented into Banking, Financial Services and Insurance (BFSI), IT and Telecom, Government and Public Administration, Healthcare, Education, Retail, Energy and Utilities, Manufacturing, and Construction and Real Estate. The government and public administration segment dominates the Facility Management Market due to the large scale of public sector buildings and infrastructure, which necessitate ongoing maintenance, security, and management services. The IT and Telecom market is the fastest-growing, driven by the rising need for digital infrastructure, data centers, and smart technologies, all of which require specialist facility management solutions to ensure efficient operation, data security, and energy efficiency.

Key Players

The "Global Facility Management Market" study report will provide valuable insight with an emphasis on the global market. The major players in the market are
CA Technologies, IBM Corporation, Oracle Corporation, SAP SE, Archibus, Trimble, Accruent, Planon, FM: Systems, and Ioffice.
The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Our market analysis also entails a section solely dedicated to such major players wherein our analysts provide an insight into the financial statements of all the major players, along with product benchmarking and SWOT analysis. The competitive landscape section also includes key development strategies, market share, and market ranking analysis of the above-mentioned players globally.

Facility Management Market Recent Developments
In February 2024, CBRE Group, Inc. and Arlington Capital Partners bought J&) Worldwide Services, a company that provides base support operations facility maintenance and engineering services for the US federal government, from Arlington.
In March 2023, ISS signed a five-year contract to supply integrated facilities services (IFS) to a US-based pharmaceutical corporation with global reach.
In July 2022, ABM announced the debut of ABMVantage, a new data-enabled, driver-first Smart Parking platform that was introduced at the International Parking & Mobility Institute Conference and Expo.
In January 2022, Aramark, a global leader in uniforms, food, and facilities management, partnered with PEA (Patient Engagement Advisors), a technological platform that connects transition specialists with patients.

1 INTRODUCTION OF GLOBAL FACILITY MANAGEMENT MARKET

1.1 Introduction of the Market
1.2 Scope of Report
1.3 Assumptions

2 EXECUTIVE SUMMARY

3 RESEARCH METHODOLOGY OF VERIFIED MARKET RESEARCH

3.1 Data Mining
3.2 Validation
3.3 Primary Interviews
3.4 List of Data Sources

4 GLOBAL FACILITY MANAGEMENT MARKET OUTLOOK

4.1 Overview
4.2 Market Dynamics
- 4.2.1 Drivers
- 4.2.2 Restraints
- 4.2.3 Opportunities
4.3 Porters Five Force Model
4.4 Value Chain Analysis

5 GLOBAL FACILITY MANAGEMENT MARKET, BY OFFERING

5.1 Overview
5.2 Solutions
5.3 Services

6 GLOBAL FACILITY MANAGEMENT MARKET, BY SERVICE PROVIDER

6.1 Overview
6.2 In-house
6.3 Outsourced

7 GLOBAL FACILITY MANAGEMENT MARKET, BY END-USER

7.1 Overview
7.2 Banking, Financial Services and Insurance (BFSI)
7.3 IT and Telecom
7.4 Government and Public Administration
7.5 Healthcare
7.6 Education
7.7 Retail
7.8 Energy and Utilities
7.9 Manufacturing
7.10 Construction and Real Estate

8 GLOBAL FACILITY MANAGEMENT MARKET, BY GEOGRAPHY

8.1 Overview
8.2 North America
- 8.2.1 U.S.
- 8.2.2 Canada
- 8.2.3 Mexico
8.3 Europe
- 8.3.1 Germany
- 8.3.2 U.K.
- 8.3.3 France
- 8.3.4 Rest of Europe
8.4 Asia Pacific
- 8.4.1 China
- 8.4.2 Japan
- 8.4.3 India
- 8.4.4 Rest of Asia Pacific
8.5 Rest of the World
- 8.5.1 Latin America
- 8.5.2 Middle East and Africa

9 GLOBAL FACILITY MANAGEMENT MARKET COMPETITIVE LANDSCAPE

9.1 Overview
9.2 Company Market Share
9.3 Key Development Strategies

10 COMPANY PROFILES

10.1 CA Technologies
- 10.1.1 Overview
- 10.1.2 Financial Performance
- 10.1.3 Product Outlook
- 10.1.4 Key Developments
10.2 IBM Corporation
- 10.2.1 Overview
- 10.2.2 Financial Performance
- 10.2.3 Product Outlook
- 10.2.4 Key Developments
10.3 Oracle Corporation
- 10.3.1 Overview
- 10.3.2 Financial Performance
- 10.3.3 Product Outlook
- 10.3.4 Key Developments
10.4 SAP SE
- 10.4.1 Overview
- 10.4.2 Financial Performance
- 10.4.3 Product Outlook
- 10.4.4 Key Developments
10.5 Archibus
- 10.5.1 Overview
- 10.5.2 Financial Performance
- 10.5.3 Product Outlook
- 10.5.4 Key Developments
10.6 Trimble
- 10.6.1 Overview
- 10.6.2 Financial Performance
- 10.6.3 Product Outlook
- 10.6.4 Key Developments
10.7 Accruent
- 10.7.1 Overview
- 10.7.2 Financial Performance
- 10.7.3 Product Outlook
- 10.7.4 Key Developments
10.8 Planon
- 10.8.1 Overview
- 10.8.2 Financial Performance
- 10.8.3 Product Outlook
- 10.8.4 Key Developments
10.9 FM: Systems
- 10.9.1 Overview
- 10.9.2 Financial Performance
- 10.9.3 Product Outlook
- 10.9.4 Key Developments
10.10 Ioffice
- 10.10.1 Overview
- 10.10.2 Financial Performance
- 10.10.3 Product Outlook
- 10.10.4 Key Developments