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市場調查報告書
商品編碼
1566794

飯店管理軟體市場：按類型、飯店類型、部署模式：2024-2032 年全球機會分析與產業預測

Hotel Management Software Market By Type , By Hotel Type By Deployment Mode : Global Opportunity Analysis and Industry Forecast, 2024-2032
出版日期: | 出版商: Allied Market Research | 英文 150 Pages | 商品交期: 2-3個工作天內

價格
簡介目錄

飯店管理軟體市場

2023年，飯店管理軟體市場價值為35億美元，預計2024年至2032年複合年成長率為5.9%，到2032年將達到59億美元。

飯店管理軟體是一款專門設計用於自動執行各種任務並促進飯店機構有效溝通的應用程式。軟體包含的元素包括後勤部門、前台、預訂、客房服務、POS交易、客人入住和退房、維護、申請業務等。該軟體是一個促銷平台，透過專門針對酒店集團和獨立酒店、度假村、汽車旅館、餐廳、住宿加早餐 (B&B)、酒店式公寓和度假出租屋功能的客製化客戶關係行銷和促銷來增強客戶體驗。

旅遊業的快速擴張是飯店管理軟體市場的主要促進因素。軟體解決方案支援大量住宿的管理並改善住宿體驗。此外，飯店日常活動對自動化的需求不斷成長，也推動了飯店管理軟體的採用。目前，人工智慧、預測分析和物聯網（IoT）等最尖端科技的整合是軟體領域的趨勢。這些技術正在幫助飯店業主為客人提供客製化的體驗。此外，來自預測分析的資料預計將徹底改變飯店代理商的行銷策略，從而改善業務並增加收益。

然而，實施軟體需要高昂的初始成本和維護成本，並且需要對飯店設施中的所有員工進行定期培訓。這些因素都限制著飯店管理軟體市場的拓展。普華永道2023年發布的報告顯示，約40%的小型飯店因資金限制而無法數位化化。此外，網路攻擊和資料外洩的威脅也大大限制了市場的發展。提供網路安全主題資訊的網站 Cyber​​security Ventures 預測，到 2025 年，網路犯罪每年造成的損失將達到 10.5 兆美元。

按部門審查

飯店管理軟體市場按類型、飯店類型、實施模式和區域進行細分。依類型可分為飯店營運管理系統、綜合安防系統、飯店大樓自動化系統、賓客服務管理系統、綜合通訊技術解決方案等。酒店分為商務旅館、遺產和精品酒店以及度假村和水療中心。依實施類型分為本地和雲端。從區域來看，分析涵蓋北美、歐洲、亞太地區和拉丁美洲/中東/非洲。

主要發現

按類型分類，飯店營運管理系統細分市場在 2023 年佔據最高市場佔有率。

從飯店類型來看，2023年商務旅館細分市場佔有較高佔有率。

從部署模式來看，本地部署領域在 2023 年佔據市場主導地位。

按地區分類，北美地區 2023 年收益最高。

可以使用此報告進行客製化（需要額外費用和時間表）

  • 工業生命週期評估（按地區）
  • 產品基準/產品規格及應用
  • 產品生命週期
  • 情境分析及成長趨勢比較
  • 科技趨勢分析
  • 打入市場策略
  • 按產品/細分市場分類的參與企業市場佔有率分析
  • 新品開發/各大廠商產品矩陣
  • 痛點分析
  • 監管指引
  • 策略建議
  • 針對客戶興趣的其他公司簡介
  • 按國家或地區進行的附加分析 – 市場規模和預測
  • 品牌佔有率分析
  • 十字交叉細分市場分析—市場規模與預測
  • 擴大公司簡介列表
  • 歷史市場資料
  • 按世界/地區/國家分類的參與企業佔有率分析
  • SWOT分析

目錄

第1章簡介

第 2 章執行摘要

第3章 市場狀況

  • 市場定義和範圍
  • 主要發現
    • 關鍵投資機會
    • 關鍵成功策略
  • 波特五力分析
  • 市場動態
    • 促進因素
    • 抑制因素
    • 機會

第4章飯店管理軟體市場：依類型

  • 市場概況
  • 飯店營運管理系統
  • 綜合安全系統
  • 飯店大樓自動化系統
  • 賓客服務管理系統
  • 綜合通訊技術解決方案

第5章飯店管理軟體市場：依飯店類型

  • 市場概況
  • 商務旅館
  • 傳承精品酒店
  • 度假村和水療中心

第6章飯店管理軟體市場：依部署模式

  • 市場概況
  • 本地
  • 雲

第7章飯店管理軟體市場：按地區

  • 市場概況
  • 北美洲
    • 主要市場趨勢和機遇
    • 美國飯店管理軟體市場
    • 加拿大酒店管理軟體市場
  • 歐洲
    • 主要市場趨勢和機遇
    • 英國飯店管理軟體市場
    • 德國酒店管理軟體市場
    • 法國飯店管理軟體市場
    • 義大利飯店管理軟體市場
    • 西班牙飯店管理軟體市場
    • 其他歐洲酒店管理軟體市場
  • 亞太地區
    • 主要市場趨勢和機遇
    • 中國酒店管理軟體市場
    • 日本飯店管理軟體市場
    • 印度酒店管理軟體市場
    • 澳洲酒店管理軟體市場
    • 韓國飯店管理軟體市場
    • 其他亞太酒店管理軟體市場
  • 拉丁美洲/中東/非洲
    • 主要市場趨勢和機遇
    • 拉丁美洲酒店管理軟體市場
    • 中東酒店管理軟體市場
    • 非洲飯店管理軟體市場

第8章 競爭格局

  • 介紹
  • 關鍵成功策略
  • 10家主要企業產品圖譜
  • 競爭對手儀表板
  • 競爭熱圖
  • 主要企業定位（2023年）

第9章 公司簡介

  • Oracle Corporation
  • Infor
  • Protel Hotelsoftware Gmbh
  • Sabre
  • ASSD
  • Delta Software
  • EZee FrontDesk
  • Cloudbeds
  • Guestline Ltd
  • NEC Corporation
簡介目錄
Product Code: A08315

Hotel Management Software Market

The hotel management software market was valued at $3.5 billion in 2023 and is projected to reach $5.9 billion by 2032, growing at a CAGR of 5.9% from 2024 to 2032.

Hotel management software is an application particularly designed to automate different tasks and facilitate effective communication in a hospitality institution. The elements included in the software are back-office, front-office, reservations, housekeeping, point of sale transactions, guest check-in & check-out, maintenance, and billing operations. The software serves as a promotion platform by enhancing customers' experiences via customer relationship marketing tailored specifically for hotel groups or independent hotels, resorts, motels, restaurants, bed & breakfasts (B&B), serviced apartments, and vacation rental homes.

Rapid expansion of the travel & tourism industry is a major driver for the hotel management software market. The software solutions support in managing large volumes of guests and elevate their experience. In addition, rise in the need for automation in day-to-day hotel activities is boosting the adoption of the hotel management software. Currently, the assimilation of cutting-edge technologies such as AI, predictive analytics, and the Internet of Things (IoT) is trending in the software landscape. These technologies are assisting the hotel owners in delivering customized experiences to their guests. Furthermore, the data from predictive analytics is expected to revolutionize the marketing strategies of hospitality institutions, leading to operational improvements and increase in revenue generation.

However, implementation of the software requires high upfront & maintenance costs and demands periodic training of all the employees working in the hospitality institution. These factors limit the expansion of the hotel management software market. PwC released a report in 2023 which stated that around 40% of small hotels were unable to shift toward digitalization due to financial constraints. In addition, the threat of cyberattacks and data breaches significantly restrains the development of the market. Cybersecurity Ventures, a website providing information on cybersecurity topics, predicts cybercrime damages to reach $10.5 trillion annually by 2025.

Segment Review

The hotel management software market is segmented into type, hotel type, deployment mode, and region. On the basis of type, the market is divided into hotel operation management system, integrated security system, hotel building automation system, guest service management system, and integrated communication technology solutions. Depending on hotel type, it is classified into business hotels, heritage & boutique hotels, and resorts & spas. As per deployment mode, it is bifurcated into on-premise and cloud. Region wise, it is analyzed across North America, Europe, Asia-Pacific, and LAMEA.

Key Findings

On the basis of type, the hotel operation management system segment held the highest market share in 2023.

Depending on hotel type, the business hotels segment accounted for a high share in the market in 2023.

As per deployment mode, the on-premise segment dominated the market in 2023.

Region wise, North America was the highest revenue generator in 2023.

Competition Analysis

The major players operating in the global hotel management software market include Oracle Corporation, Infor, Protel Hotelsoftware GmbH, Sabre, ASSD, Delta Software, eZee FrontDesk, Cloudbeds, Guestline Ltd, and NEC Corporation. These major players have adopted various key development strategies such as business expansion, new product launches, and partnerships, to strengthen their foothold in the competitive market.

Additional benefits you will get with this purchase are:

  • Quarterly Update and* (only available with a corporate license, on listed price)
  • 5 additional Company Profile of client Choice pre- or Post-purchase, as a free update.
  • Free Upcoming Version on the Purchase of Five and Enterprise User License.
  • 16 analyst hours of support* (post-purchase, if you find additional data requirements upon review of the report, you may receive support amounting to 16 analyst hours to solve questions, and post-sale queries)
  • 15% Free Customization* (in case the scope or segment of the report does not match your requirements, 15% is equivalent to 3 working days of free work, applicable once)
  • Free data Pack on the Five and Enterprise User License. (Excel version of the report)
  • Free Updated report if the report is 6-12 months old or older.
  • 24-hour priority response*
  • Free Industry updates and white papers.

Possible Customization with this report (with additional cost and timeline, please talk to the sales executive to know more)

  • Industry life cycle assessment, by region
  • Product Benchmarking / Product specification and applications
  • Product Life Cycles
  • Scenario Analysis & Growth Trend Comparison
  • Technology Trend Analysis
  • Go To Market Strategy
  • Market share analysis of players by products/segments
  • New Product Development/ Product Matrix of Key Players
  • Pain Point Analysis
  • Regulatory Guidelines
  • Strategic Recommendations
  • Additional company profiles with specific to client's interest
  • Additional country or region analysis- market size and forecast
  • Brands Share Analysis
  • Criss-cross segment analysis- market size and forecast
  • Expanded list for Company Profiles
  • Historic market data
  • Market share analysis of players at global/region/country level
  • SWOT Analysis

Key Market Segments

By Type

  • Hotel Operation Management System
  • Integrated Security System
  • Hotel Building Automation System
  • Guest Service Management System
  • Integrated Communication Technology Solutions

By Hotel Type

  • Business Hotels
  • Heritage and Boutique Hotels
  • Resorts and Spas

By Deployment Mode

  • On-Premise
  • Cloud

By Region

  • North America
    • U.S.
    • Canada
  • Europe
    • UK
    • Germany
    • France
    • Italy
    • Spain
    • Rest of Europe
  • Asia-Pacific
    • China
    • Japan
    • India
    • Australia
    • South Korea
    • Rest of Asia-Pacific
  • LAMEA
    • Latin America
    • Middle East
    • Africa

Key Market Players:

    • Oracle Corporation
    • Infor
    • Protel Hotelsoftware GmbH
    • Sabre
    • ASSD
    • delta software
    • eZee FrontDesk
    • Cloudbeds
    • Guestline Ltd
    • NEC Corporation

TABLE OF CONTENTS

CHAPTER 1: INTRODUCTION

  • 1.1. Report Description
  • 1.2. Key Market Segments
  • 1.3. Key Benefits
  • 1.4. Research Methodology
    • 1.4.1. Primary Research
    • 1.4.2. Secondary Research
    • 1.4.3. Analyst Tools and Models

CHAPTER 2: EXECUTIVE SUMMARY

  • 2.1. CXO Perspective

CHAPTER 3: MARKET LANDSCAPE

  • 3.1. Market Definition and Scope
  • 3.2. Key Findings
    • 3.2.1. Top Investment Pockets
    • 3.2.2. Top Winning Strategies
  • 3.3. Porter's Five Forces Analysis
    • 3.3.1. Bargaining Power of Suppliers
    • 3.3.2. Threat of New Entrants
    • 3.3.3. Threat of Substitutes
    • 3.3.4. Competitive Rivalry
    • 3.3.5. Bargaining Power among Buyers
  • 3.4. Market Dynamics
    • 3.4.1. Drivers
    • 3.4.2. Restraints
    • 3.4.3. Opportunities

CHAPTER 4: HOTEL MANAGEMENT SOFTWARE MARKET, BY TYPE

  • 4.1. Market Overview
    • 4.1.1 Market Size and Forecast, By Type
  • 4.2. Hotel Operation Management System
    • 4.2.1. Key Market Trends, Growth Factors and Opportunities
    • 4.2.2. Market Size and Forecast, By Region
    • 4.2.3. Market Share Analysis, By Country
  • 4.3. Integrated Security System
    • 4.3.1. Key Market Trends, Growth Factors and Opportunities
    • 4.3.2. Market Size and Forecast, By Region
    • 4.3.3. Market Share Analysis, By Country
  • 4.4. Hotel Building Automation System
    • 4.4.1. Key Market Trends, Growth Factors and Opportunities
    • 4.4.2. Market Size and Forecast, By Region
    • 4.4.3. Market Share Analysis, By Country
  • 4.5. Guest Service Management System
    • 4.5.1. Key Market Trends, Growth Factors and Opportunities
    • 4.5.2. Market Size and Forecast, By Region
    • 4.5.3. Market Share Analysis, By Country
  • 4.6. Integrated Communication Technology Solutions
    • 4.6.1. Key Market Trends, Growth Factors and Opportunities
    • 4.6.2. Market Size and Forecast, By Region
    • 4.6.3. Market Share Analysis, By Country

CHAPTER 5: HOTEL MANAGEMENT SOFTWARE MARKET, BY HOTEL TYPE

  • 5.1. Market Overview
    • 5.1.1 Market Size and Forecast, By Hotel Type
  • 5.2. Business Hotels
    • 5.2.1. Key Market Trends, Growth Factors and Opportunities
    • 5.2.2. Market Size and Forecast, By Region
    • 5.2.3. Market Share Analysis, By Country
  • 5.3. Heritage And Boutique Hotels
    • 5.3.1. Key Market Trends, Growth Factors and Opportunities
    • 5.3.2. Market Size and Forecast, By Region
    • 5.3.3. Market Share Analysis, By Country
  • 5.4. Resorts And Spas
    • 5.4.1. Key Market Trends, Growth Factors and Opportunities
    • 5.4.2. Market Size and Forecast, By Region
    • 5.4.3. Market Share Analysis, By Country

CHAPTER 6: HOTEL MANAGEMENT SOFTWARE MARKET, BY DEPLOYMENT MODE

  • 6.1. Market Overview
    • 6.1.1 Market Size and Forecast, By Deployment Mode
  • 6.2. On-Premise
    • 6.2.1. Key Market Trends, Growth Factors and Opportunities
    • 6.2.2. Market Size and Forecast, By Region
    • 6.2.3. Market Share Analysis, By Country
  • 6.3. Cloud
    • 6.3.1. Key Market Trends, Growth Factors and Opportunities
    • 6.3.2. Market Size and Forecast, By Region
    • 6.3.3. Market Share Analysis, By Country

CHAPTER 7: HOTEL MANAGEMENT SOFTWARE MARKET, BY REGION

  • 7.1. Market Overview
    • 7.1.1 Market Size and Forecast, By Region
  • 7.2. North America
    • 7.2.1. Key Market Trends and Opportunities
    • 7.2.2. Market Size and Forecast, By Type
    • 7.2.3. Market Size and Forecast, By Hotel Type
    • 7.2.4. Market Size and Forecast, By Deployment Mode
    • 7.2.5. Market Size and Forecast, By Country
    • 7.2.6. U.S. Hotel Management Software Market
      • 7.2.6.1. Market Size and Forecast, By Type
      • 7.2.6.2. Market Size and Forecast, By Hotel Type
      • 7.2.6.3. Market Size and Forecast, By Deployment Mode
    • 7.2.7. Canada Hotel Management Software Market
      • 7.2.7.1. Market Size and Forecast, By Type
      • 7.2.7.2. Market Size and Forecast, By Hotel Type
      • 7.2.7.3. Market Size and Forecast, By Deployment Mode
  • 7.3. Europe
    • 7.3.1. Key Market Trends and Opportunities
    • 7.3.2. Market Size and Forecast, By Type
    • 7.3.3. Market Size and Forecast, By Hotel Type
    • 7.3.4. Market Size and Forecast, By Deployment Mode
    • 7.3.5. Market Size and Forecast, By Country
    • 7.3.6. UK Hotel Management Software Market
      • 7.3.6.1. Market Size and Forecast, By Type
      • 7.3.6.2. Market Size and Forecast, By Hotel Type
      • 7.3.6.3. Market Size and Forecast, By Deployment Mode
    • 7.3.7. Germany Hotel Management Software Market
      • 7.3.7.1. Market Size and Forecast, By Type
      • 7.3.7.2. Market Size and Forecast, By Hotel Type
      • 7.3.7.3. Market Size and Forecast, By Deployment Mode
    • 7.3.8. France Hotel Management Software Market
      • 7.3.8.1. Market Size and Forecast, By Type
      • 7.3.8.2. Market Size and Forecast, By Hotel Type
      • 7.3.8.3. Market Size and Forecast, By Deployment Mode
    • 7.3.9. Italy Hotel Management Software Market
      • 7.3.9.1. Market Size and Forecast, By Type
      • 7.3.9.2. Market Size and Forecast, By Hotel Type
      • 7.3.9.3. Market Size and Forecast, By Deployment Mode
    • 7.3.10. Spain Hotel Management Software Market
      • 7.3.10.1. Market Size and Forecast, By Type
      • 7.3.10.2. Market Size and Forecast, By Hotel Type
      • 7.3.10.3. Market Size and Forecast, By Deployment Mode
    • 7.3.11. Rest of Europe Hotel Management Software Market
      • 7.3.11.1. Market Size and Forecast, By Type
      • 7.3.11.2. Market Size and Forecast, By Hotel Type
      • 7.3.11.3. Market Size and Forecast, By Deployment Mode
  • 7.4. Asia-Pacific
    • 7.4.1. Key Market Trends and Opportunities
    • 7.4.2. Market Size and Forecast, By Type
    • 7.4.3. Market Size and Forecast, By Hotel Type
    • 7.4.4. Market Size and Forecast, By Deployment Mode
    • 7.4.5. Market Size and Forecast, By Country
    • 7.4.6. China Hotel Management Software Market
      • 7.4.6.1. Market Size and Forecast, By Type
      • 7.4.6.2. Market Size and Forecast, By Hotel Type
      • 7.4.6.3. Market Size and Forecast, By Deployment Mode
    • 7.4.7. Japan Hotel Management Software Market
      • 7.4.7.1. Market Size and Forecast, By Type
      • 7.4.7.2. Market Size and Forecast, By Hotel Type
      • 7.4.7.3. Market Size and Forecast, By Deployment Mode
    • 7.4.8. India Hotel Management Software Market
      • 7.4.8.1. Market Size and Forecast, By Type
      • 7.4.8.2. Market Size and Forecast, By Hotel Type
      • 7.4.8.3. Market Size and Forecast, By Deployment Mode
    • 7.4.9. Australia Hotel Management Software Market
      • 7.4.9.1. Market Size and Forecast, By Type
      • 7.4.9.2. Market Size and Forecast, By Hotel Type
      • 7.4.9.3. Market Size and Forecast, By Deployment Mode
    • 7.4.10. South Korea Hotel Management Software Market
      • 7.4.10.1. Market Size and Forecast, By Type
      • 7.4.10.2. Market Size and Forecast, By Hotel Type
      • 7.4.10.3. Market Size and Forecast, By Deployment Mode
    • 7.4.11. Rest of Asia-Pacific Hotel Management Software Market
      • 7.4.11.1. Market Size and Forecast, By Type
      • 7.4.11.2. Market Size and Forecast, By Hotel Type
      • 7.4.11.3. Market Size and Forecast, By Deployment Mode
  • 7.5. LAMEA
    • 7.5.1. Key Market Trends and Opportunities
    • 7.5.2. Market Size and Forecast, By Type
    • 7.5.3. Market Size and Forecast, By Hotel Type
    • 7.5.4. Market Size and Forecast, By Deployment Mode
    • 7.5.5. Market Size and Forecast, By Country
    • 7.5.6. Latin America Hotel Management Software Market
      • 7.5.6.1. Market Size and Forecast, By Type
      • 7.5.6.2. Market Size and Forecast, By Hotel Type
      • 7.5.6.3. Market Size and Forecast, By Deployment Mode
    • 7.5.7. Middle East Hotel Management Software Market
      • 7.5.7.1. Market Size and Forecast, By Type
      • 7.5.7.2. Market Size and Forecast, By Hotel Type
      • 7.5.7.3. Market Size and Forecast, By Deployment Mode
    • 7.5.8. Africa Hotel Management Software Market
      • 7.5.8.1. Market Size and Forecast, By Type
      • 7.5.8.2. Market Size and Forecast, By Hotel Type
      • 7.5.8.3. Market Size and Forecast, By Deployment Mode

CHAPTER 8: COMPETITIVE LANDSCAPE

  • 8.1. Introduction
  • 8.2. Top Winning Strategies
  • 8.3. Product Mapping of Top 10 Player
  • 8.4. Competitive Dashboard
  • 8.5. Competitive Heatmap
  • 8.6. Top Player Positioning, 2023

CHAPTER 9: COMPANY PROFILES

  • 9.1. Oracle Corporation
    • 9.1.1. Company Overview
    • 9.1.2. Key Executives
    • 9.1.3. Company Snapshot
    • 9.1.4. Operating Business Segments
    • 9.1.5. Product Portfolio
    • 9.1.6. Business Performance
    • 9.1.7. Key Strategic Moves and Developments
  • 9.2. Infor
    • 9.2.1. Company Overview
    • 9.2.2. Key Executives
    • 9.2.3. Company Snapshot
    • 9.2.4. Operating Business Segments
    • 9.2.5. Product Portfolio
    • 9.2.6. Business Performance
    • 9.2.7. Key Strategic Moves and Developments
  • 9.3. Protel Hotelsoftware Gmbh
    • 9.3.1. Company Overview
    • 9.3.2. Key Executives
    • 9.3.3. Company Snapshot
    • 9.3.4. Operating Business Segments
    • 9.3.5. Product Portfolio
    • 9.3.6. Business Performance
    • 9.3.7. Key Strategic Moves and Developments
  • 9.4. Sabre
    • 9.4.1. Company Overview
    • 9.4.2. Key Executives
    • 9.4.3. Company Snapshot
    • 9.4.4. Operating Business Segments
    • 9.4.5. Product Portfolio
    • 9.4.6. Business Performance
    • 9.4.7. Key Strategic Moves and Developments
  • 9.5. ASSD
    • 9.5.1. Company Overview
    • 9.5.2. Key Executives
    • 9.5.3. Company Snapshot
    • 9.5.4. Operating Business Segments
    • 9.5.5. Product Portfolio
    • 9.5.6. Business Performance
    • 9.5.7. Key Strategic Moves and Developments
  • 9.6. Delta Software
    • 9.6.1. Company Overview
    • 9.6.2. Key Executives
    • 9.6.3. Company Snapshot
    • 9.6.4. Operating Business Segments
    • 9.6.5. Product Portfolio
    • 9.6.6. Business Performance
    • 9.6.7. Key Strategic Moves and Developments
  • 9.7. EZee FrontDesk
    • 9.7.1. Company Overview
    • 9.7.2. Key Executives
    • 9.7.3. Company Snapshot
    • 9.7.4. Operating Business Segments
    • 9.7.5. Product Portfolio
    • 9.7.6. Business Performance
    • 9.7.7. Key Strategic Moves and Developments
  • 9.8. Cloudbeds
    • 9.8.1. Company Overview
    • 9.8.2. Key Executives
    • 9.8.3. Company Snapshot
    • 9.8.4. Operating Business Segments
    • 9.8.5. Product Portfolio
    • 9.8.6. Business Performance
    • 9.8.7. Key Strategic Moves and Developments
  • 9.9. Guestline Ltd
    • 9.9.1. Company Overview
    • 9.9.2. Key Executives
    • 9.9.3. Company Snapshot
    • 9.9.4. Operating Business Segments
    • 9.9.5. Product Portfolio
    • 9.9.6. Business Performance
    • 9.9.7. Key Strategic Moves and Developments
  • 9.10. NEC Corporation
    • 9.10.1. Company Overview
    • 9.10.2. Key Executives
    • 9.10.3. Company Snapshot
    • 9.10.4. Operating Business Segments
    • 9.10.5. Product Portfolio
    • 9.10.6. Business Performance
    • 9.10.7. Key Strategic Moves and Developments