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1527289

全球對話式人工智慧市場規模研究（按組件、類型、部署、技術、最終用戶和 2022-2032 年區域預測）

Global Conversational AI Market Size Study, by Component, by Type, by Deployment, by Technology, by End User, and Regional Forecasts 2022-2032
出版日期: | 出版商: Bizwit Research & Consulting LLP | 英文 285 Pages | 商品交期: 2-3個工作天內

價格
簡介目錄

2023 年，全球對話式人工智慧市場價值約為 33.4 億美元，預計在 2024-2032 年預測期內將以超過 20.0% 的健康成長率成長。對話式人工智慧代表了一種增強用戶與技術互動的變革性方法，使應用程式能夠自然地處理、理解和回應語音和文字命令。這種先進形式的人工智慧整合了機器學習和自然語言處理（NLP），確保回應品質和使用者體驗的持續改進。

對人工智慧驅動的客戶支援服務的需求不斷成長以及基於人工智慧的聊天機器人解決方案的不斷實施推動了市場的快速成長。這些技術由於能夠提供高效、可靠和個人化的用戶互動而受到關注。對全通路部署的大量投資進一步提振了市場，確保各種平台和設備的無縫整合。然而，對對話式人工智慧解決方案缺乏認知對市場擴張構成了挑戰。

全球對話式人工智慧市場研究涵蓋的關鍵區域包括亞太地區、北美、歐洲、拉丁美洲和世界其他地區。從地區來看，由於新興技術的廣泛採用以及對人工智慧驅動的客戶支援的需求不斷增加，北美地區到 2023 年將佔據超過 25% 的主導收入佔有率。該地區強勁的醫療保健產業擴大融入擴增實境 (AR)、虛擬實境 (VR)、機器人技術和人工智慧，也刺激了需求。同時，在創新客戶支援技術意識不斷增強、電子商務產業擴張和網際網路普及率不斷提高的推動下，亞太地區有望實現最快的成長。

目錄

第 1 章：全球對話式人工智慧市場執行摘要

  • 全球對話式人工智慧市場規模及預測（2022-2032）
  • 區域概要
  • 分部摘要
    • 按組件
    • 按類型
    • 按部署
    • 依技術
    • 按最終用戶
  • 主要趨勢
  • 經濟衰退的影響
  • 分析師推薦與結論

第 2 章：全球對話式人工智慧市場定義與研究假設

  • 研究目的
  • 市場定義
  • 研究假設
    • 包容與排除
    • 限制
    • 供給側分析
      • 可用性
      • 基礎設施
      • 監管環境
      • 市場競爭
      • 經濟可行性（消費者的角度）
    • 需求面分析
      • 監理框架
      • 技術進步
      • 環境考慮
      • 消費者意識和接受度
  • 估算方法
  • 研究涵蓋的年份
  • 貨幣兌換率

第 3 章：全球對話式人工智慧市場動態

  • 市場促進因素
    • 對人工智慧驅動的客戶支援服務的需求不斷成長
    • 全通路方法的不斷部署
    • 增加對基於人工智慧的聊天機器人解決方案的投資
  • 市場挑戰
    • 對對話式人工智慧解決方案缺乏認知
    • 實施成本高
  • 市場機會
    • 透過社群媒體平台的客戶參與度激增
    • 人工智慧和機器學習的技術進步
    • 新興市場的擴張

第 4 章：全球對話式人工智慧市場產業分析

  • 波特的五力模型
    • 供應商的議價能力
    • 買家的議價能力
    • 新進入者的威脅
    • 替代品的威脅
    • 競爭競爭
    • 波特五力模型的未來方法
    • 波特的 5 力影響分析
  • PESTEL分析
    • 政治的
    • 經濟
    • 社會的
    • 技術性
    • 環境的
    • 合法的
  • 頂級投資機會
  • 最佳制勝策略
  • 顛覆性趨勢
  • 產業專家視角
  • 分析師推薦與結論

第 5 章：全球對話式人工智慧市場規模與預測：按組成部分 - 2022-2032

  • 細分儀表板
  • 全球對話式人工智慧市場：2022 年和 2032 年組件收入趨勢分析
    • 解決方案
    • 管理服務
    • 專業的服務

第 6 章：全球對話式人工智慧市場規模與預測：按類型 - 2022-2032

  • 細分儀表板
  • 全球對話式人工智慧市場：類型收入趨勢分析，2022 年和 2032 年
    • 聊天機器人
    • 智慧虛擬助理（IVA）

第 7 章：全球對話式 AI 市場規模與預測：按部署分類 - 2022-2032 年

  • 細分儀表板
  • 全球對話式人工智慧市場：2022 年和 2032 年部署收入趨勢分析
    • 本地
    • 雲

第 8 章：全球對話式人工智慧市場規模及預測：按技術分類 - 2022-2032

  • 細分儀表板
  • 全球對話式人工智慧市場：2022 年和 2032 年技術收入趨勢分析
    • 自然語言處理（NLP）
    • 機器學習和深度學習
    • 自動語音辨識 (ASR)

第 9 章：全球對話式 AI 市場規模與預測：按最終用戶分類 - 2022-2032 年

  • 細分儀表板
  • 全球對話式人工智慧市場：2022 年和 2032 年最終用戶收入趨勢分析
    • BFSI
    • 衛生保健
    • 資訊科技與電信
    • 零售與電子商務
    • 教育
    • 媒體與娛樂
    • 汽車
    • 其他（政府、旅館業、製造業等）

第 10 章：全球對話式人工智慧市場規模及預測：按地區分類 - 2022-2032

  • 北美洲
    • 美國
    • 加拿大
  • 歐洲
    • 英國
    • 德國
    • 法國
    • 西班牙
    • 義大利
    • 歐洲其他地區
  • 亞太
    • 中國
    • 印度
    • 日本
    • 澳洲
    • 韓國
    • 亞太地區其他地區
  • 拉丁美洲
    • 巴西
    • 墨西哥
    • 拉丁美洲其他地區
  • 中東和非洲
    • 沙烏地阿拉伯
    • 南非
    • 中東和非洲其他地區

第 11 章：競爭情報

  • 重點企業SWOT分析
  • 頂級市場策略
  • 公司簡介
    • Google
      • 關鍵訊息
      • 概述
      • 財務（視數據可用性而定）
      • 產品概要
      • 市場策略
    • Microsoft
    • Amazon Web Services, Inc.
    • IBM
    • Oracle
    • Nuance Communications, Inc.
    • FIS
    • SAP SE
    • Artificial Solutions
    • Kore.ai, Inc.
    • Avaamo
    • Conversica, Inc.
    • Jio Haptik Technologies Ltd.
    • Rasa Technologies Inc.
    • Pypestream Inc.

第 12 章：研究過程

  • 研究過程
    • 資料探勘
    • 分析
    • 市場預測
    • 驗證
    • 出版
  • 研究屬性
簡介目錄

Global Conversational AI Market is valued approximately at USD 3.34 billion in 2023 and is anticipated to grow with a healthy growth rate of more than 20.0% over the forecast period 2024-2032. Conversational AI represents a transformative approach to enhancing user interaction with technology, enabling applications to process, understand, and respond to voice and text commands naturally. This advanced form of artificial intelligence integrates machine learning and natural language processing (NLP), ensuring continuous improvement in response quality and user experience.

The market's rapid growth is driven by increasing demand for AI-powered customer support services and the rising implementation of AI-based chatbot solutions. These technologies are gaining traction due to their ability to provide efficient, reliable, and personalized user interactions. Significant investments in omnichannel deployment further bolster the market, ensuring seamless integration across various platforms and devices. Nevertheless, the lack of awareness regarding conversational AI solutions poses a challenge to market expansion.

The key regions considered for the Global Conversational AI Market study include Asia Pacific, North America, Europe, Latin America, and Rest of the World. Regionally, North America holds a dominant revenue share of over 25% in 2023, attributed to the widespread adoption of emerging technologies and the escalating need for AI-powered customer support. The region's robust healthcare sector, increasingly incorporating augmented reality (AR), virtual reality (VR), robotics, and AI, also fuels demand. Meanwhile, the Asia Pacific region is poised to witness the fastest growth, driven by growing awareness of innovative customer support technologies, e-commerce sector expansion, and rising internet penetration.

Major market players included in this report are:

  • Google
  • Microsoft
  • Amazon Web Services, Inc.
  • IBM
  • Oracle
  • Nuance Communications, Inc.
  • FIS
  • SAP SE
  • Artificial Solutions
  • Kore.ai, Inc.
  • Avaamo
  • Conversica, Inc.
  • Jio Haptik Technologies Ltd.
  • Rasa Technologies Inc.
  • Pypestream Inc.

The detailed segments and sub-segment of the market are explained below:

By Component:

  • Solutions
  • Managed Services
  • Professional Services

By Type:

  • Chatbots
  • Intelligent Virtual Assistant (IVA)

By Deployment:

  • On-premises
  • Cloud

By Technology:

  • Natural Language Processing (NLP)
  • ML and Deep Learning
  • Automatic Speech Recognition (ASR)

By End User:

  • BFSI
  • Healthcare
  • IT & Telecom
  • Retail & eCommerce
  • Education
  • Media & Entertainment
  • Automotive
  • Others (Government, Hospitality, Manufacturing, etc.)

By Region:

  • North America
  • U.S.
  • Canada
  • Europe
  • UK
  • Germany
  • France
  • Spain
  • Italy
  • ROE
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • RoAPAC
  • Latin America
  • Brazil
  • Mexico
  • RoLA
  • Middle East & Africa
  • Saudi Arabia
  • South Africa
  • RoMEA

Years considered for the study are as follows:

  • Historical year - 2022
  • Base year - 2023
  • Forecast period - 2024 to 2032

Key Takeaways:

  • Market Estimates & Forecast for 10 years from 2022 to 2032.
  • Annualized revenues and regional level analysis for each market segment.
  • Detailed analysis of geographical landscape with Country level analysis of major regions.
  • Competitive landscape with information on major players in the market.
  • Analysis of key business strategies and recommendations on future market approach.
  • Analysis of competitive structure of the market.
  • Demand side and supply side analysis of the market.

Table of Contents

Chapter 1. Global Conversational AI Market Executive Summary

  • 1.1. Global Conversational AI Market Size & Forecast (2022-2032)
  • 1.2. Regional Summary
  • 1.3. Segmental Summary
    • 1.3.1. By Component
    • 1.3.2. By Type
    • 1.3.3. By Deployment
    • 1.3.4. By Technology
    • 1.3.5. By End User
  • 1.4. Key Trends
  • 1.5. Recession Impact
  • 1.6. Analyst Recommendation & Conclusion

Chapter 2. Global Conversational AI Market Definition and Research Assumptions

  • 2.1. Research Objective
  • 2.2. Market Definition
  • 2.3. Research Assumptions
    • 2.3.1. Inclusion & Exclusion
    • 2.3.2. Limitations
    • 2.3.3. Supply Side Analysis
      • 2.3.3.1. Availability
      • 2.3.3.2. Infrastructure
      • 2.3.3.3. Regulatory Environment
      • 2.3.3.4. Market Competition
      • 2.3.3.5. Economic Viability (Consumer's Perspective)
    • 2.3.4. Demand Side Analysis
      • 2.3.4.1. Regulatory frameworks
      • 2.3.4.2. Technological Advancements
      • 2.3.4.3. Environmental Considerations
      • 2.3.4.4. Consumer Awareness & Acceptance
  • 2.4. Estimation Methodology
  • 2.5. Years Considered for the Study
  • 2.6. Currency Conversion Rates

Chapter 3. Global Conversational AI Market Dynamics

  • 3.1. Market Drivers
    • 3.1.1. Rising Demand for AI-powered Customer Support Services
    • 3.1.2. Growing Deployment of Omnichannel Methods
    • 3.1.3. Increasing Investment in AI-based Chatbot Solutions
  • 3.2. Market Challenges
    • 3.2.1. Lack of Awareness about Conversational AI Solutions
    • 3.2.2. High Implementation Costs
  • 3.3. Market Opportunities
    • 3.3.1. Surge in Customer Engagement through Social Media Platforms
    • 3.3.2. Technological Advancements in AI and Machine Learning
    • 3.3.3. Expansion in Emerging Markets

Chapter 4. Global Conversational AI Market Industry Analysis

  • 4.1. Porter's 5 Force Model
    • 4.1.1. Bargaining Power of Suppliers
    • 4.1.2. Bargaining Power of Buyers
    • 4.1.3. Threat of New Entrants
    • 4.1.4. Threat of Substitutes
    • 4.1.5. Competitive Rivalry
    • 4.1.6. Futuristic Approach to Porter's 5 Force Model
    • 4.1.7. Porter's 5 Force Impact Analysis
  • 4.2. PESTEL Analysis
    • 4.2.1. Political
    • 4.2.2. Economical
    • 4.2.3. Social
    • 4.2.4. Technological
    • 4.2.5. Environmental
    • 4.2.6. Legal
  • 4.3. Top investment opportunity
  • 4.4. Top winning strategies
  • 4.5. Disruptive Trends
  • 4.6. Industry Expert Perspective
  • 4.7. Analyst Recommendation & Conclusion

Chapter 5. Global Conversational AI Market Size & Forecasts by Component 2022-2032

  • 5.1. Segment Dashboard
  • 5.2. Global Conversational AI Market: Component Revenue Trend Analysis, 2022 & 2032 (USD Billion)
    • 5.2.1. Solutions
    • 5.2.2. Managed Services
    • 5.2.3. Professional Services

Chapter 6. Global Conversational AI Market Size & Forecasts by Type 2022-2032

  • 6.1. Segment Dashboard
  • 6.2. Global Conversational AI Market: Type Revenue Trend Analysis, 2022 & 2032 (USD Billion)
    • 6.2.1. Chatbots
    • 6.2.2. Intelligent Virtual Assistant (IVA)

Chapter 7. Global Conversational AI Market Size & Forecasts by Deployment 2022-2032

  • 7.1. Segment Dashboard
  • 7.2. Global Conversational AI Market: Deployment Revenue Trend Analysis, 2022 & 2032 (USD Billion)
    • 7.2.1. On-premises
    • 7.2.2. Cloud

Chapter 8. Global Conversational AI Market Size & Forecasts by Technology 2022-2032

  • 8.1. Segment Dashboard
  • 8.2. Global Conversational AI Market: Technology Revenue Trend Analysis, 2022 & 2032 (USD Billion)
    • 8.2.1. Natural Language Processing (NLP)
    • 8.2.2. ML and Deep Learning
    • 8.2.3. Automatic Speech Recognition (ASR)

Chapter 9. Global Conversational AI Market Size & Forecasts by End User 2022-2032

  • 9.1. Segment Dashboard
  • 9.2. Global Conversational AI Market: End User Revenue Trend Analysis, 2022 & 2032 (USD Billion)
    • 9.2.1. BFSI
    • 9.2.2. Healthcare
    • 9.2.3. IT & Telecom
    • 9.2.4. Retail & eCommerce
    • 9.2.5. Education
    • 9.2.6. Media & Entertainment
    • 9.2.7. Automotive
    • 9.2.8. Others (Government, Hospitality, Manufacturing, etc.)

Chapter 10. Global Conversational AI Market Size & Forecasts by Region 2022-2032

  • 10.1. North America Conversational AI Market
    • 10.1.1. U.S. Conversational AI Market
      • 10.1.1.1. Component breakdown size & forecasts, 2022-2032
      • 10.1.1.2. Type breakdown size & forecasts, 2022-2032
      • 10.1.1.3. Deployment breakdown size & forecasts, 2022-2032
      • 10.1.1.4. Technology breakdown size & forecasts, 2022-2032
      • 10.1.1.5. End User breakdown size & forecasts, 2022-2032
    • 10.1.2. Canada Conversational AI Market
  • 10.2. Europe Conversational AI Market
    • 10.2.1. UK Conversational AI Market
    • 10.2.2. Germany Conversational AI Market
    • 10.2.3. France Conversational AI Market
    • 10.2.4. Spain Conversational AI Market
    • 10.2.5. Italy Conversational AI Market
    • 10.2.6. Rest of Europe Conversational AI Market
  • 10.3. Asia-Pacific Conversational AI Market
    • 10.3.1. China Conversational AI Market
    • 10.3.2. India Conversational AI Market
    • 10.3.3. Japan Conversational AI Market
    • 10.3.4. Australia Conversational AI Market
    • 10.3.5. South Korea Conversational AI Market
    • 10.3.6. Rest of Asia Pacific Conversational AI Market
  • 10.4. Latin America Conversational AI Market
    • 10.4.1. Brazil Conversational AI Market
    • 10.4.2. Mexico Conversational AI Market
    • 10.4.3. Rest of Latin America Conversational AI Market
  • 10.5. Middle East & Africa Conversational AI Market
    • 10.5.1. Saudi Arabia Conversational AI Market
    • 10.5.2. South Africa Conversational AI Market
    • 10.5.3. Rest of Middle East & Africa Conversational AI Market

Chapter 11. Competitive Intelligence

  • 11.1. Key Company SWOT Analysis
  • 11.2. Top Market Strategies
  • 11.3. Company Profiles
    • 11.3.1. Google
      • 11.3.1.1. Key Information
      • 11.3.1.2. Overview
      • 11.3.1.3. Financial (Subject to Data Availability)
      • 11.3.1.4. Product Summary
      • 11.3.1.5. Market Strategies
    • 11.3.2. Microsoft
    • 11.3.3. Amazon Web Services, Inc.
    • 11.3.4. IBM
    • 11.3.5. Oracle
    • 11.3.6. Nuance Communications, Inc.
    • 11.3.7. FIS
    • 11.3.8. SAP SE
    • 11.3.9. Artificial Solutions
    • 11.3.10. Kore.ai, Inc.
    • 11.3.11. Avaamo
    • 11.3.12. Conversica, Inc.
    • 11.3.13. Jio Haptik Technologies Ltd.
    • 11.3.14. Rasa Technologies Inc.
    • 11.3.15. Pypestream Inc.

Chapter 12. Research Process

  • 12.1. Research Process
    • 12.1.1. Data Mining
    • 12.1.2. Analysis
    • 12.1.3. Market Estimation
    • 12.1.4. Validation
    • 12.1.5. Publishing
  • 12.2. Research Attributes