美國汽車工程師的汽車工具選擇：2021 年

本報告考察了美國汽車工具市場，並根據電話採訪提供了獨立汽車售後市場車輛服務技術人員選擇工具的系統信息。.

內容

研究目的與研究方法

成長環境

• 主要發現：2021 年
• 自動工具購買費
• 採購決策過程中影響最大的因素
• 領先品牌與領先競爭對手：產品類別之間的所有權差距概述
• 最受歡迎的採購渠道趨勢：移動工具經銷商
• 自動化工具採購渠道趨勢

Electric tools（電動工具）

• 自動工具選擇驅動程序矩陣指南
• 推動電動工具選擇的因素
• 重要見解：電動工具選擇的驅動因素
• 購買電動工具：2020 年
• 電動工具市場表現指數
• 頂級品牌的份額變化：電動工具
• 品牌聲譽差距：電動工具
• 詞雲解讀：最常說的是什麼
• 詞雲：電動工具
• 分銷渠道趨勢：電動工具

Hand tools（手工具）

• 手動工具選擇的驅動因素
• 關鍵見解：手動工具選擇的驅動因素
• 購買手動工具：2020 年
• 手動工具市場表現指數
• 頂級品牌的份額變化：手動工具
• 品牌聲譽差距：手動工具
• 詞雲：手動工具
• 分銷渠道的變化：手動工具

手持診斷工具

• 促使選擇手持式診斷工具的因素
• 關鍵洞察：手持診斷工具選擇的驅動因素
• 購買的手持式診斷工具數量：2020 年
• 手持診斷工具的市場表現指標
• 頂級品牌的份額變化：手持診斷工具
• 品牌聲譽差距：手持式診斷工具
• 詞雲：手持診斷工具
• 分銷渠道趨勢：手持診斷工具

氣動/氣動工具

• 驅動氣動和氣動工具選擇的因素
• 關鍵見解：氣動/氣動工具選擇的驅動因素
• 氣動和氣動工具的採購數量：2020 年
• 氣動和氣動工具的市場績效指標
• 頂級品牌的份額趨勢：氣動工具
• 品牌評估差距：氣動/氣動工具
• 詞雲：氣動和氣動工具
• 分銷渠道趨勢：氣動/氣動工具

工具存放

• 推動工具存儲用品選擇的因素
• 關鍵見解：工具存儲選擇的驅動因素
• 購買工具存儲用品：2020 年
• 工具收納產品的市場表現指標
• 頂級品牌的份額變化：工具存儲產品
• 品牌聲譽差距：工具收納用品
• 詞雲：工具存儲用品
• 分銷渠道趨勢：工具存儲用品

簡介

• 商店和技術人員資料
• 自動工具採購決策流程
• 汽車維修店的角色

附錄

Competitive Intensity to Become the Second-most Preferred Auto Tool Brand is Expected to Increase as Snap-on Remains the Segment Leader

The study covers the following key tool categories:

• Power tool
• Hand tool
• Handheld diagnostic tool
• Pneumatic or air tool

Qualitative areas covered as part of this research include the following:

• Quality: Relates to original equipment (OE) fit, form, and function; the closer something matches the original part, the higher the perceived quality

• Reliability: Relates to service life; a reliable product is one that is less susceptible to premature failure and has comparatively low warranty claims

• Innovation: Relates to new ideas or products and continual improvements

In addition to the above trends, tool purchase rate, purchase decision factors, dominant brand, key challengers (brands), strategic drivers, performance index, brand ownership trends, and brand reputation gap have also been covered in this research deliverable.

Research Scope:

This study covers the survey of the independent automotive aftermarket vehicle service technicians' choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2021. In total, 414 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician had to be working at least 32 hours per week and physically working on vehicles on at least a weekly basis. Respondents represent automotive repair shops throughout the United States. Shop types include new-vehicle dealership service departments, franchised auto repair shops, and independent auto repair shops. Frost & Sullivan has been tracking the automotive repair tool industry through automotive technicians since 2008. When applicable, this research compares data trending as far back as 2008.

Table of Contents

Research Objectives and Methodology

• Research Objectives and Methodology
• Methodology
• Respondent Profile-Automotive Technician Profile: Shop Type and Region

Growth Environment

• Key 2021 Survey Findings
• Auto Tool Purchase Rates
• Most Influential Factors in the Purchase Decision-making Process
• Dominant Brand vs. Key Challengers-Summary of the Ownership Gap across Product Categories
• Most Prevalent Purchase Channel Trends-Mobile Tool Distributor
• Auto Tool Purchase Channel Trends

Power Tools

• A Matrix Guide to Auto Tool Selection Drivers
• Power Tool Selection Drivers
• Key Insights-Power Tool Selection Drivers
• 2020 Power Tool Purchases
• Power Tool Market Performance Index
• Top Brand Share Ownership over Time-Power Tools
• Brand Reputation Gap-Power Tools
• Interpreting Word Clouds-What is Most Commonly Said
• Word Cloud-Power Tools
• Distribution Channels over Time-Power Tools

Hand Tools

• Hand Tool Selection Drivers
• Key Insights-Hand Tool Selection Drivers
• 2020 Hand Tool Purchases
• Hand Tool Market Performance Index
• Top Brand Share Ownership over Time-Hand Tools
• Brand Reputation Gap-Hand Tools
• Word Cloud-Hand Tools
• Distribution Channels over Time-Hand Tools

Handheld Diagnostic Tools

• Handheld Diagnostic Tool Selection Drivers
• Key Insights-Handheld Diagnostic Tool Selection Drivers
• 2020 Handheld Diagnostic Tool Purchases
• Handheld Diagnostic Tool Market Performance Index
• Top Brand Share Ownership over Time-Handheld Diagnostic Tools
• Brand Reputation Gap-Handheld Diagnostic Tools
• Word Cloud-Handheld Diagnostic Tools
• Distribution Channels over Time-Handheld Diagnostic Tools

Pneumatic/Air Tools

• Pneumatic/Air Tool Selection Drivers
• Key Insights-Pneumatic/Air Tool Selection Drivers
• 2020 Pneumatic/Air Tools Purchases
• Pneumatic/Air Tool Market Performance Index
• Top Brand Share Ownership over Time-Pneumatic/Air Tools
• Brand Reputation Gap-Pneumatic/Air Tools
• Word Cloud-Pneumatic/Air Tools
• Distribution Channels over Time-Pneumatic/Air Tools

Tool Storage Devices

• Tool Storage Device Selection Drivers
• Key Insights-Tool Storage Device Selection Drivers
• 2020 Purchases of Tool Storage Devices
• Tool Storage Device Market Performance Index
• Top Brand Share Ownership over Time-Tool Storage Devices
• Brand Reputation Gap-Tool Storage Devices
• Word Cloud-Tool Storage Devices
• Distribution Channels over Time-Tool Storage Devices

Profile

• Shop and Technician Profiles
• Shop and Technician Profiles (continued)
• Purchase Decision Process by Auto Tool
• Role by Automotive Garage

Appendix

• Study Definitions
• Growth Opportunities Fuel the Growth Pipeline Engine™
• Why is it Increasingly Difficult to Grow?
• The Strategic Imperative 8™
• List of Exhibits
• List of Exhibits (continued)
• List of Exhibits (continued)
• Legal Disclaimer