市場調查報告書
商品編碼
1277015
全球建築技術 B2B 電子商務市場:增長機會Global Building Technology B2B eCommerce Growth Opportunities |
B2B 電子商務是 BT 公司全渠道營銷戰略中的一個額外的重要工具,它建立了一個集成的現代銷售方法來增強客戶體驗。 然而,購買過程是混合的,購買超過一定數量或需要線下交易和銷售代表建議的廣泛要求。 未來,隨著人工智能 (AI) 等技術進步增加虛擬仿真的引入,B2B 電子商務對產品和服務的定制可能會得到改善。
本報告審視了全球建築技術 B2B 電子商務市場,並提供了市場概覽以及戰略要務、增長機會等。
The Advancement of B2B Online Sales is Crucial to Distribution Channel Optimization
This Frost & Sullivan research service focuses on B2B eCommerce in the building technology (BT) industry and its related business growth opportunities. Frost & Sullivan segments the BT industry into building automation systems (BAS); light-emitting diode (LED) lighting; heating, ventilation, and air conditioning (HVAC) equipment; and facility management (FM). The study examines B2B eCommerce as an independent online sales channel owned proprietarily by BT industry participants. Third-party online channels or third-party marketplaces are excluded from the scope of the study.
B2B eCommerce acts as an additional and important avenue in BT companies' omnichannel marketing strategies, which establish an integrated and modern sales method that enhances the customer experience. However, the buying process is a hybrid one, and purchases above a certain value or with extensive requirements will require offline transactions and advice from sales personnel. In addition, customers expect a B2C experience when buying from BT companies. Virtual tours are trending alongside the online simulation of select products and services. Moving forward, product and service customization through B2B eCommerce is likely to see improvement with the increased adoption of virtual simulation due to technological advancements, including artificial intelligence (AI).
Companies with B2B eCommerce channels or digital service offerings mentioned in this study include: Siemens, Schneider Electric, Carrier, Trane, Signify, Acuity Brands, JLL Technologies, and Edgenta NXT. Six growth opportunities are identified, and they cover 3 major strategic imperatives, that is, Customer Value Chain Compression, Innovative Business Models, and Disruptive Technologies.