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市場調查報告書
商品編碼
1544112

問題管理軟體的全球市場

Problem Management Software
出版日期: | 出版商: Global Industry Analysts, Inc. | 英文 194 Pages | 商品交期: 最快1-2個工作天內

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簡介目錄

到 2030 年，全球問題管理軟體市場預計將達到 34 億美元

全球問題管理軟體市場預計到 2023 年將達到 25 億美元，預計到 2030 年將達到 34 億美元，2023-2030 年分析期間複合年成長率為 4.7%。問題管理軟體是本報告分析的細分市場之一，預計複合年成長率為 5.1%，到分析期結束時將達到 24 億美元。在分析期間，問題管理服務業的複合年成長率預計為 3.8%。

美國市場預估為6.566億美元，中國預期複合年成長率為4.5%

到 2023 年，美國問題管理軟體市場預計將達到 6.566 億美元。中國作為全球第二大經濟體，預計2030年市場規模將達5.449億美元，2023年至2030年複合年成長率為4.5%。其他值得注意的區域市場包括日本和加拿大，在分析期間預計複合年成長率分別為 4.4% 和 3.9%。在歐洲，德國的複合年成長率預計為 4.4%。

全球問題管理軟體市場—主要趨勢與促進因素總結

問題管理軟體：透過高效率解決問題來簡化 IT 營運

問題管理軟體是一種 IT 專業工具，旨在識別、管理和解決組織IT基礎設施中事件和問題的根本原因。與事件管理專注於盡快恢復正常服務不同，問題管理旨在透過解決導致事件的根本問題來防止事件再次發生。該軟體為 IT 團隊提供了一種系統方法來識別問題、分析根本原因並實施永久性解決方案，以提高 IT 系統的整體穩定性和效能。透過利用問題管理軟體，公司可以減少停機時間、提高服務品質並提高 IT 營運效率。

科技進步如何增強問題管理軟體？

技術進步顯著增強了問題管理軟體的功能，使其成為現代 IT 營運更強大、更重要的工具。將人工智慧 (AI) 和機器學習整合到問題管理平台中，可以實現更準確、更有效率的根本原因分析，從而使 IT 團隊能夠識別出我之前並不明顯的模式和相關性。自動化功能可以透過自動執行資料收集、日誌記錄和報告等重複性任務來簡化問題管理流程，從而使 IT 員工專注於更複雜的問題。預測分析的興起進一步提高了問題管理軟體的主動能力，使企業能夠在潛在問題發生之前預測並解決它們。此外，問題管理軟體可以與其他 IT 服務管理 (ITSM) 工具整合，例如事件管理和變更管理，以創建更一致和高效的 IT 營運方法，並快速有效地解決問題。這些技術改進促使問題管理軟體在各行業中採用，有助於提高 IT 系統的可靠性和效能。

問題管理軟體的主要用途和好處是什麼？

問題管理軟體廣泛應用於各行各業，以增強 IT 營運，提供許多好處，例如提高服務可靠性、減少停機時間和最佳化 IT 資源。在大型企業中，問題管理軟體對於管理支援關鍵業務營運的複雜 IT 環境至關重要，確保在問題影響使用者之前識別並解決問題。在金融服務業，問題管理軟體有助於維護金融系統的穩定性和安全性，降低服務中斷和資料外洩的風險。在醫療保健產業，問題管理軟體可確保醫療 IT 系統的可靠性並防止可能影響患者照護的中斷。問題管理軟體的主要優點包括改善事件解決方案、降低營運成本、提高服務品質以及提高 IT 效率。透過有系統地解決 IT 問題的根本原因，企業可以防止事件再次發生、提高系統效能並更好地服務客戶。

推動問題管理軟體市場成長的因素有哪些？

問題管理軟體市場的成長是由多種因素所推動的。 IT 環境的日益複雜性和對數位服務的日益依賴是關鍵促進因素，組織需要更複雜的工具來管理和解決 IT 問題。此外，人工智慧、機器學習和自動化等技術進步也促進了市場成長，因為它們提高了問題管理軟體的功能和效率。隨著組織尋求最大限度地減少停機時間並確保其 IT 系統的平穩運行，對 IT 服務的品質和可靠性的日益關注進一步推動了需求。此外，金融、醫療保健和電子商務等重視 IT 可靠性的行業的擴張也促進了市場成長。 ITSM 框架的日益採用和對主動 IT 管理的日益重視也支持了問題管理軟體市場的成長。這些因素，加上軟體開發的不斷創新，正在推動問題管理軟體市場的持續成長。

調查企業範例（共42例）

  • Atlassian
  • Axios Systems PLC
  • BMC Software, Inc.
  • Cherwell Software, LLC
  • Freshworks Inc.
  • Ivanti
  • ServiceNow, Inc.
  • Soft Expert Software
  • SolarWinds Worldwide LLC
  • TeamQuest Corporation
  • Zendesk, Inc.

目錄

第1章調查方法

第 2 章執行摘要

  • 市場概況
  • 主要企業
  • 市場趨勢和促進因素
  • 全球市場展望

第3章市場分析

  • 美國
  • 加拿大
  • 日本
  • 中國
  • 歐洲
  • 法國
  • 德國
  • 義大利
  • 英國
  • 其他歐洲國家
  • 亞太地區
  • 其他領域

第4章 比賽

簡介目錄
Product Code: MCP14212

Global Problem Management Software Market to Reach US$3.4 Billion by 2030

The global market for Problem Management Software estimated at US$2.5 Billion in the year 2023, is expected to reach US$3.4 Billion by 2030, growing at a CAGR of 4.7% over the analysis period 2023-2030. Problem Management Software, one of the segments analyzed in the report, is expected to record a 5.1% CAGR and reach US$2.4 Billion by the end of the analysis period. Growth in the Problem Management Services segment is estimated at 3.8% CAGR over the analysis period.

The U.S. Market is Estimated at US$656.6 Million While China is Forecast to Grow at 4.5% CAGR

The Problem Management Software market in the U.S. is estimated at US$656.6 Million in the year 2023. China, the world's second largest economy, is forecast to reach a projected market size of US$544.9 Million by the year 2030 trailing a CAGR of 4.5% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 4.4% and 3.9% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 4.4% CAGR.

Global Problem Management Software Market - Key Trends and Drivers Summarized

Problem Management Software: Streamlining IT Operations with Efficient Issue Resolution

Problem management software is a specialized IT tool designed to identify, manage, and resolve the root causes of incidents and issues within an organization’s IT infrastructure. Unlike incident management, which focuses on restoring normal service as quickly as possible, problem management aims to prevent incidents from recurring by addressing the underlying problems that cause them. This software provides IT teams with a systematic approach to problem identification, root cause analysis, and the implementation of permanent solutions, thereby improving the overall stability and performance of IT systems. By leveraging problem management software, organizations can reduce downtime, enhance service quality, and improve the efficiency of their IT operations.

How Are Technological Advancements Enhancing Problem Management Software?

Technological advancements have significantly enhanced the capabilities of problem management software, making it a more powerful and integral tool for modern IT operations. The integration of artificial intelligence (AI) and machine learning into problem management platforms has enabled more accurate and efficient root cause analysis, allowing IT teams to identify patterns and correlations that may not be immediately apparent. Automation features have streamlined the problem management process by automating repetitive tasks such as data collection, logging, and reporting, freeing up IT staff to focus on more complex issues. The rise of predictive analytics has further improved the proactive capabilities of problem management software, enabling organizations to anticipate and address potential problems before they lead to incidents. Additionally, the integration of problem management software with other IT service management (ITSM) tools, such as incident and change management, has created a more cohesive and efficient approach to IT operations, ensuring that issues are resolved quickly and effectively. These technological improvements are driving the adoption of problem management software across various industries, helping organizations enhance the reliability and performance of their IT systems.

What Are the Key Applications and Benefits of Problem Management Software?

Problem management software is used across a wide range of industries to enhance IT operations, offering numerous benefits that improve service reliability, reduce downtime, and optimize IT resources. In large enterprises, problem management software is essential for managing the complex IT environments that support critical business operations, ensuring that issues are identified and resolved before they impact users. In the financial services sector, problem management software helps maintain the stability and security of financial systems, reducing the risk of service interruptions and data breaches. The healthcare industry relies on problem management software to ensure the reliability of medical IT systems, preventing disruptions that could affect patient care. The primary benefits of problem management software include improved incident resolution, reduced operational costs, enhanced service quality, and increased IT efficiency. By systematically addressing the root causes of IT issues, organizations can prevent recurring incidents, improve system performance, and deliver better service to their customers.

What Factors Are Driving the Growth in the Problem Management Software Market?

The growth in the problem management software market is driven by several factors. The increasing complexity of IT environments and the growing reliance on digital services are significant drivers, as organizations require more advanced tools to manage and resolve IT issues. Technological advancements in AI, machine learning, and automation are also propelling market growth, as these innovations enhance the capabilities and efficiency of problem management software. The rising focus on IT service quality and reliability is further boosting demand, as organizations seek to minimize downtime and ensure the smooth operation of their IT systems. Additionally, the expansion of industries such as finance, healthcare, and e-commerce, where IT reliability is critical, is contributing to market growth. The growing adoption of ITSM frameworks and the increasing emphasis on proactive IT management are also supporting the growth of the problem management software market. These factors, combined with continuous innovation in software development, are driving the sustained growth of the problem management software market.

Select Competitors (Total 42 Featured) -

  • Atlassian
  • Axios Systems PLC
  • BMC Software, Inc.
  • Cherwell Software, LLC
  • Freshworks Inc.
  • Ivanti
  • ServiceNow, Inc.
  • Soft Expert Software
  • SolarWinds Worldwide LLC
  • TeamQuest Corporation
  • Zendesk, Inc.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Global Economic Update
    • Problem Management Software - Global Key Competitors Percentage Market Share in 2024 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Recent Past, Current & Future Analysis for Problem Management Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 2: World Historic Review for Problem Management Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 3: World 16-Year Perspective for Problem Management Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2014, 2024 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 5: World Historic Review for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 6: World 16-Year Perspective for Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 7: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 8: World Historic Review for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 9: World 16-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2014, 2024 & 2030
    • TABLE 10: World Problem Management Software Market Analysis of Annual Sales in US$ Million for Years 2014 through 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
    • TABLE 11: USA Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 12: USA Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 13: USA 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • CANADA
    • TABLE 14: Canada Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 15: Canada Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 16: Canada 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • JAPAN
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
    • TABLE 17: Japan Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 18: Japan Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 19: Japan 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • CHINA
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
    • TABLE 20: China Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 21: China Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 22: China 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • EUROPE
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
    • TABLE 23: Europe Recent Past, Current & Future Analysis for Problem Management Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
    • TABLE 24: Europe Historic Review for Problem Management Software by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 25: Europe 16-Year Perspective for Problem Management Software by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2014, 2024 & 2030
    • TABLE 26: Europe Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 27: Europe Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 28: Europe 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • FRANCE
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
    • TABLE 29: France Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 30: France Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 31: France 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • GERMANY
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
    • TABLE 32: Germany Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 33: Germany Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 34: Germany 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • ITALY
    • TABLE 35: Italy Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 36: Italy Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 37: Italy 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • UNITED KINGDOM
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
    • TABLE 38: UK Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 39: UK Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 40: UK 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • REST OF EUROPE
    • TABLE 41: Rest of Europe Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 42: Rest of Europe Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 43: Rest of Europe 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • ASIA-PACIFIC
    • Problem Management Software Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
    • TABLE 44: Asia-Pacific Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 45: Asia-Pacific Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 46: Asia-Pacific 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030
  • REST OF WORLD
    • TABLE 47: Rest of World Recent Past, Current & Future Analysis for Problem Management Software by Segment - Software and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
    • TABLE 48: Rest of World Historic Review for Problem Management Software by Segment - Software and Services Markets - Independent Analysis of Annual Sales in US$ Million for Years 2014 through 2022 and % CAGR
    • TABLE 49: Rest of World 16-Year Perspective for Problem Management Software by Segment - Percentage Breakdown of Value Sales for Software and Services for the Years 2014, 2024 & 2030

IV. COMPETITION