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市場調查報告書
商品編碼
1530530

客戶識別及存取管理市場規模、佔有率、趨勢分析報告：按組件、按部署、按身份驗證方法、按行業、按地區、細分市場預測，2024-2030 年

Customer Identity And Access Management Market Size, Share & Trends Analysis Report By Component, By Deployment, By Authentication Method, By Industry Vertical, By Region, And Segment Forecasts, 2024 - 2030
出版日期: | 出版商: Grand View Research | 英文 150 Pages | 商品交期: 2-10個工作天內

價格

市場規模及趨勢

預計到 2023 年，全球客戶識別及存取管理市場規模將達到 81.2 億美元，預計 2024 年至 2030 年複合年成長率為 17.4%。這種需求激增是由於人們對資料保護法的認知不斷增強、業務數位化程度不斷提高以及對改善使用者體驗的需求所推動的。

安全解決方案對於管理和保護客戶身分至關重要，為企業提供簡化註冊流程、驗證使用者身分和管理個人資料的工具，同時保持遵守隱私法規。隨著線上交易和數位互動的不斷增加，擁有強大的解決方案變得越來越重要。此外，人工智慧和機器學習等技術的出現正在將先進的功能引入解決方案中，以提供更個人化和安全的用戶體驗。

隨著資料保護意識的提高和數位業務轉型，保護客戶服務和資料的需求不斷成長，推動了該市場的發展。這種不斷成長的需求凸顯了管理和保護客戶身分的解決方案的關鍵作用。這些解決方案對於簡化註冊、驗證使用者身分和管理個人資料，同時遵守隱私權法至關重要。線上交易和數位互動的成長趨勢增加了擁有強大系統的重要性。此外，人工智慧和機器學習等最尖端科技的整合提供了增強的功能，並實現更個人化和安全的客戶體驗。隨著所有行業開始認知到它們在建立客戶信任和忠誠度以及確保嚴格的資料安全方面所帶來的巨大價值，這種成長軌跡可能會持續下去。

策略夥伴關係增強了其能力和影響力。客戶識別及存取管理提供者與科技公司之間的這些合作是由於需要提供更全面、更先進的解決方案來滿足對安全和無縫客戶體驗不斷成長的需求。透過聯手，兩家公司將能夠利用彼此的優勢，包括人工智慧和機器學習的整合，以提高個人化和安全性。這種合作關係對於保持競爭力、擴大市場佔有率、滿足不同行業公司的多樣化需求以及最終增強客戶信任和忠誠度至關重要。

全球客戶識別及存取管理市場報告細分

該報告預測了全球、區域和國家層面的收益成長，並對 2018 年至 2030 年各子區隔的最新行業趨勢進行了分析。在這項研究中，Grand View Research, Inc. 根據元件、部署、身份驗證方法、行業和地區對全球客戶識別及存取管理市場報告進行了細分。

目錄

第1章調查方法與範圍

第 2 章執行摘要

第3章客戶識別及存取管理平台市場-產業展望

  • 市場體系展望
  • 產業價值鏈分析
  • 市場動態
  • 產業分析工具
  • 客戶識別及存取管理市場的技術趨勢

第 4 章 客戶識別及存取管理市場：按組件分類的估計/趨勢分析

  • 2023年和2030年組件變化分析和市場佔有率
  • 按成分

第5章客戶識別及存取管理市場：按開發進行的估價/趨勢分析

  • 2023年和2030年發展變化分析和市場佔有率
  • 按發展

第6章客戶識別及存取管理市場：按身份驗證方法進行估計/趨勢分析

  • 2023年和2030年認證方法的變化分析和市場佔有率
  • 按認證方式

第 7 章客戶識別及存取管理市場：按行業估計/趨勢分析

  • 2023年及2030年產業波動分析及市場佔有率
  • 按行業分類

第8章 區域估算及趨勢分析

  • 客戶識別及存取管理市場 – 按地區分類，2023 年和 2030 年
  • 北美洲
    • 北美客戶識別及存取管理
    • 美國
    • 加拿大
    • 墨西哥
  • 歐洲
    • 歐洲客戶識別及存取管理
    • 英國
    • 德國
    • 法國
  • 亞太地區
    • 亞太地區客戶識別及存取管理
    • 中國
    • 日本
    • 印度
    • 韓國
    • 澳洲
  • 拉丁美洲
    • 拉丁美洲客戶識別及存取管理
    • 巴西
  • 中東/非洲
    • 中東和非洲的客戶識別及存取管理
    • 阿拉伯聯合大公國
    • 沙烏地阿拉伯
    • 南非

第 9 章客戶識別及存取管理市場 - 競爭格局

  • 主要市場參與企業的最新趨勢和影響分析
  • 公司分類
  • 參與企業概況
  • 公司市場定位分析
  • 企業熱力圖分析
  • 策略規劃
    • 擴大/銷售
    • 協作/夥伴關係
    • 新產品發布
    • 合約
  • 公司簡介
    • IBM
    • Microsoft
    • Salesforce
    • SAP
    • Broadcom
    • Okta
    • Akamai Technologies
    • Ping Identity
    • ForgeRock
    • LoginRadius
    • HID Global
Product Code: GVR-4-68040-383-3

Market Size & Trends

The global customer identity and access management market size was estimated at USD 8.12 billion in 2023 and is projected to grow at a CAGR of 17.4% from 2024 to 2030. This surge in demand can be attributed to the rising awareness of data protection laws, the growing digitalization of businesses, and the necessity for enhanced user experiences.

Security solutions are pivotal in managing and securing customer identities, providing businesses with the tools to streamline registration processes, authenticate users, and manage profiles while maintaining compliance with privacy regulations. As online transactions and digital interactions continue to rise, the importance of implementing robust solutions becomes ever more critical. Moreover, the advent of technologies such as artificial intelligence and machine learning is introducing advanced functionalities in solutions, Component more personalized and secure user experiences.

The market is fueled by the growing need to secure customer access to services and data amidst rising data protection awareness and digital business transformations. This burgeoning demand underscores the crucial role of solutions in managing and safeguarding customer identities. These solutions are essential for streamlining registration, authenticating users, and managing profiles while adhering to privacy laws. The increasing trend of online transactions and digital interactions elevates the importance of deploying robust systems. In addition, the integration of cutting-edge technologies such as artificial intelligence and machine learning is enhancing functionalities, enabling more personalized and secure customer experiences. This growth trajectory is set to continue as industries across the board begin to appreciate the significant value it brings in building customer trust and loyalty, along with ensuring stringent data security.

Strategic partnerships enhance its capabilities and reach. These collaborations between customer identity and access management (CIAM) providers and technology firms are driven by the need to offer more comprehensive and advanced solutions that cater to the escalating demands for secure and seamless customer experiences. By joining forces, companies can leverage each other's strengths, such as integrating artificial intelligence and machine learning for improved personalization and security. Such partnerships are crucial for staying competitive, expanding market presence, and meeting the diverse needs of businesses across various industries, ultimately fostering stronger customer trust and loyalty.

Global Customer Identity And Access Management Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the global customer identity and access management (CIAM) market report based on component, deployment, authentication method, industry vertical, and region:

  • Component Outlook (Revenue, USD Million, 2018 - 2030)
  • Solution

Identity Governance

Identity Analytics

Identity Administration and Authentication

Identity Proofing Services

  • Services

Professional Services

Managed Services

  • Deployment Outlook (Revenue, USD Million, 2018 - 2030)
  • On-premises
  • Cloud
  • Authentication Method Outlook (Revenue, USD Million, 2018 - 2030)
  • Single Sign-On (SSO)
  • Password less Authentication
  • Others
  • Industry Vertical Outlook (Revenue, USD Million, 2018 - 2030)
  • BFSI
  • Hospitality & Travel
  • Healthcare
  • Retail & E-Commerce
  • Education
  • Government & Public Sector
  • Others
  • Regional Outlook (Revenue, USD Million, 2018 - 2030)
  • North America

U.S.

Canada

Mexico

  • Europe

Germany

UK

France

  • Asia Pacific

China

Japan

India

South Korea

Australia

  • Latin America

Brazil

  • Middle East and Africa (MEA)

UAE

Saudi Arabia

South Africa

Table of Contents

Chapter 1. Methodology and Scope

  • 1.1. Market Segmentation & Scope
  • 1.2. Market Definitions
  • 1.3. Information Procurement
    • 1.3.1. Information analysis
    • 1.3.2. Market formulation & data visualization
    • 1.3.3. Data validation & publishing
  • 1.4. 1.4 Research Scope and Assumptions
    • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

  • 2.1. Customer Identity and Access Management (CIAM) Market Snapshot
  • 2.2. Customer Identity and Access Management (CIAM) Market - Segment Snapshot
  • 2.3. Customer Identity and Access Management (CIAM) Market - Competitive Landscape Snapshot

Chapter 3. Customer Identity and Access Management (CIAM) Platform Market - Industry Outlook

  • 3.1. Market Lineage Outlook
  • 3.2. Industry Value Chain Analysis
  • 3.3. Market Dynamics
    • 3.3.1. Market Driver Analysis
    • 3.3.2. Market Restraint Analysis
    • 3.3.3. Industry Challenges
    • 3.3.4. Industry Opportunities
  • 3.4. Industry Analysis Tools
    • 3.4.1. Porter's analysis
    • 3.4.2. Macroeconomic analysis
  • 3.5. Customer Identity and Access Management (CIAM) Market Technology Trends

Chapter 4. Customer Identity and Access Management (CIAM) Market: Component Estimates & Trend Analysis

  • 4.1. Component Movement Analysis & Market Share, 2023 & 2030
  • 4.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast By Component (USD Million)
    • 4.2.1. Solution
      • 4.2.1.1. Identity Governance
      • 4.2.1.2. Identity Analytics
      • 4.2.1.3. Identity Administration and Authentication
      • 4.2.1.4. Identity Proofing Services
    • 4.2.2. Services
      • 4.2.2.1. Professional Services
      • 4.2.2.2. Managed Services

Chapter 5. Customer Identity and Access Management (CIAM) Market: Deployment Estimates & Trend Analysis

  • 5.1. Deployment Movement Analysis & Market Share, 2023 & 2030
  • 5.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast By Deployment (USD Million)
    • 5.2.1. On-Premises
    • 5.2.2. Cloud

Chapter 6. Customer Identity and Access Management (CIAM) Market: Authentication Method Estimates & Trend Analysis

  • 6.1. Authentication Method Movement Analysis & Market Share, 2023 & 2030
  • 6.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast By Authentication Method (USD Million)
    • 6.2.1. Single Sign-On (SSO)
    • 6.2.2. Password less Authentication
    • 6.2.3. Others

Chapter 7. Customer Identity and Access Management (CIAM) Market: Industry Vertical Estimates & Trend Analysis

  • 7.1. Industry Vertical Movement Analysis & Market Share, 2023 & 2030
  • 7.2. Customer Identity and Access Management (CIAM) Market Estimates & Forecast, By Industry Vertical (USD Million)
    • 7.2.1. BFSI
    • 7.2.2. Hospitality & Travel
    • 7.2.3. Healthcare
    • 7.2.4. Retail & E-Commerce
    • 7.2.5. Education
    • 7.2.6. Government & Public Sector
    • 7.2.7. Others

Chapter 8. Regional Estimates & Trend Analysis

  • 8.1. Customer Identity and Access Management (CIAM) Market by Region, 2023 & 2030
  • 8.2. North America
    • 8.2.1. North America Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
    • 8.2.2. U.S.
    • 8.2.3. Canada
    • 8.2.4. Mexico
  • 8.3. Europe
    • 8.3.1. Europe Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
    • 8.3.2. UK
    • 8.3.3. Germany
    • 8.3.4. France
  • 8.4. Asia Pacific
    • 8.4.1. Asia Pacific Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
    • 8.4.2. China
    • 8.4.3. Japan
    • 8.4.4. India
    • 8.4.5. South Korea
    • 8.4.6. Australia
  • 8.5. Latin America
    • 8.5.1. Latin America Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
    • 8.5.2. Brazil
  • 8.6. Middle East & Africa (MEA)
    • 8.6.1. MEA Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (USD Million)
    • 8.6.2. UAE
    • 8.6.3. Saudi Arabia
    • 8.6.4. South Africa

Chapter 9. Customer Identity and Access Management (CIAM) Market - Competitive Landscape

  • 9.1. Recent Developments & Impact Analysis, By Key Market Participants
  • 9.2. Company Categorization
  • 9.3. Participant's Overview
  • 9.4. Financial Performance
  • 9.5. Product Benchmarking
  • 9.6. Company Market Positioning Analysis
  • 9.7. Company Heat Map Analysis
  • 9.8. Strategy Mapping
    • 9.8.1. Expansion/Divestiture
    • 9.8.2. Collaborations/Partnerships
    • 9.8.3. New Product Launches
    • 9.8.4. Contract
  • 9.9. Company Profiles
    • 9.9.1. IBM
      • 9.9.1.1. Participant's Overview
      • 9.9.1.2. Financial Performance
      • 9.9.1.3. Product Benchmarking
      • 9.9.1.4. Recent Developments
    • 9.9.2. Microsoft
      • 9.9.2.1. Participant's Overview
      • 9.9.2.2. Financial Performance
      • 9.9.2.3. Product Benchmarking
      • 9.9.2.4. Recent Developments
    • 9.9.3. Salesforce
      • 9.9.3.1. Participant's Overview
      • 9.9.3.2. Financial Performance
      • 9.9.3.3. Product Benchmarking
      • 9.9.3.4. Recent Developments
    • 9.9.4. SAP
      • 9.9.4.1. Participant's Overview
      • 9.9.4.2. Financial Performance
      • 9.9.4.3. Product Benchmarking
      • 9.9.4.4. Recent Developments
    • 9.9.5. Broadcom
      • 9.9.5.1. Participant's Overview
      • 9.9.5.2. Financial Performance
      • 9.9.5.3. Product Benchmarking
      • 9.9.5.4. Recent Developments
    • 9.9.6. Okta
      • 9.9.6.1. Participant's Overview
      • 9.9.6.2. Financial Performance
      • 9.9.6.3. Product Benchmarking
      • 9.9.6.4. Recent Developments
    • 9.9.7. Akamai Technologies
      • 9.9.7.1. Participant's Overview
      • 9.9.7.2. Financial Performance
      • 9.9.7.3. Product Benchmarking
      • 9.9.7.4. Recent Developments
    • 9.9.8. Ping Identity
      • 9.9.8.1. Participant's Overview
      • 9.9.8.2. Financial Performance
      • 9.9.8.3. Product Benchmarking
      • 9.9.8.4. Recent Developments
    • 9.9.9. ForgeRock
      • 9.9.9.1. Participant's Overview
      • 9.9.9.2. Financial Performance
      • 9.9.9.3. Product Benchmarking
      • 9.9.9.4. Recent Developments
    • 9.9.10. LoginRadius
      • 9.9.10.1. Participant's Overview
      • 9.9.10.2. Financial Performance
      • 9.9.10.3. Product Benchmarking
      • 9.9.10.4. Recent Developments
    • 9.9.11. HID Global
      • 9.9.11.1. Participant's Overview
      • 9.9.11.2. Financial Performance
      • 9.9.11.3. Product Benchmarking
      • 9.9.11.4. Recent Developments

List of Tables

  • Table 1 Customer Identity and Access Management (CIAM) Market - Key Market Driver Impact
  • Table 2 Customer Identity and Access Management (CIAM) Market - Key Market Restraint Impact
  • Table 3 Customer Identity and Access Management (CIAM) Market - Key Market Opportunities Impact
  • Table 4 Customer Identity and Access Management (CIAM) Market - Key Market Challenges Impact
  • Table 5 Customer Identity and Access Management (CIAM) Market Revenue Estimates and Forecast by Component, 2018 - 2030 (USD Million)
  • Table 6 Customer Identity and Access Management (CIAM) Market Revenue Estimates and Forecast, by Deployment, 2018 - 2030 (USD Million)
  • Table 7 Customer Identity and Access Management (CIAM) Market Revenue Estimates and Forecast by Authentication Method, 2018 - 2030 (USD Million)
  • Table 8 Customer Identity and Access Management (CIAM) Market Revenue Estimates and Forecast, by Industry Vertical, 2018 - 2030 (USD Million)
  • Table 9 Recent Development & Impact Analysis by Key Market Participants
  • Table 10 Company Heat Map Analysis
  • Table 11 Key Companies Launching New Products
  • Table 12 Key Companies Pursuing Expansions
  • Table 13 Key Companies Pursuing Mergers & Acquisitions
  • Table 14 Key Companies Striking Collaborations

List of Figures

  • Fig. 1 Customer Identity and Access Management (CIAM) Market Segmentation
  • Fig. 2 Information Procurement
  • Fig. 3 Data Analysis Models
  • Fig. 4 Market Formulation and Validation
  • Fig. 5 Data Validating & Publishing
  • Fig. 6 Market Snapshot
  • Fig. 7 Segment Snapshot (1/2)
  • Fig. 8 Segment Snapshot (2/2)
  • Fig. 9 Competitive Landscape Snapshot
  • Fig. 10 Customer Identity and Access Management (CIAM) Market Value, 2023 - 2030 (USD Million)
  • Fig. 11 Customer Identity and Access Management (CIAM) Market: Industry Value Chain Analysis
  • Fig. 12 Customer Identity and Access Management (CIAM) Market: Market Dynamics
  • Fig. 13 Customer Identity and Access Management (CIAM) Market: PORTER's Analysis
  • Fig. 14 Customer Identity and Access Management (CIAM) Market: PESTEL Analysis
  • Fig. 15 Customer Identity and Access Management (CIAM) Market, by Component: Key Takeaway
  • Fig. 16 Customer Identity and Access Management (CIAM) Market, by Component: Market Share, 2023 & 2030
  • Fig. 17 Solution Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 18 Services Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 19 Customer Identity and Access Management (CIAM) Market, by Deployment: Key Takeaway
  • Fig. 20 Customer Identity and Access Management (CIAM) Market, by Deployment: Market Share, 2023 & 2030
  • Fig. 21 On-Premises Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 22 Cloud Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 23 Customer Identity and Access Management (CIAM) Market, by Authentication Method: Key Takeaway
  • Fig. 24 Customer Identity and Access Management (CIAM) Market, by Authentication Method: Market Share, 2023 & 2030
  • Fig. 25 Single Sign-On (SSO) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 26 Password less Authentication Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 27 Others Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 28 Customer Identity and Access Management (CIAM) Market, by Industry Vertical: Key Takeaway
  • Fig. 29 Customer Identity and Access Management (CIAM) Market, by Industry Vertical: Market Share, 2023 & 2030
  • Fig. 30 BFSI Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 31 Hospitality & Travel Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 32 Healthcare Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 33 Retail & E-Commerce Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 34 Education Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 35 Government & Public Sector Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 36 Others Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 37 Regional Marketplace: Key Takeaway
  • Fig. 38 North America Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 39 U.S. Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 40 Canada Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 41 Mexico Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 42 Europe Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 43 Germany Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 44 UK Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 45 France Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 46 Asia Pacific Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 47 China Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 48 Japan Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 49 India Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 50 South Korea Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 51 Australia Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 52 Latin America Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 53 Brazil Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 54 Middle East and Africa Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 55 UAE Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 56 Saudi Arabia Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 57 South Africa Customer Identity and Access Management (CIAM) Market Estimates & Forecasts, 2018 - 2030 (Revenue, USD Million)
  • Fig. 58 Key Company Categorization
  • Fig. 59 Company Market Positioning
  • Fig. 60 Strategic Framework