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1541376

2024-2032 年按類型、部署、企業規模、最終用途和區域分類的語音分析市場報告

Speech Analytics Market Report by Type, Deployment, Enterprise Size, End Use, and Region 2024-2032

出版日期: 2024年08月10日 | 出版商:

IMARC | 英文 140 Pages | 商品交期: 2-3個工作天內

價格

簡介目錄圖表

IMARC Group年，全球語音分析市場規模達到 26 億美元。對客戶洞察的需求不斷成長，人工智慧和自然語言處理技術的進步，以及對增強客戶體驗和減輕潛在風險的需求不斷增加，是推動市場發展的一些關鍵因素。

語音分析是一種強大的工具，它依靠人工智慧技術來分析和提取口語中的有用資訊。它涉及應用各種語言、語音和統計方法來辨別模式並從語音資料中獲得見解。在呼叫中心環境中擴大利用語音分析來識別情緒、檢測合規性和風險、改善客戶服務、增強營運和推動策略決策，這正在支持市場的成長。除此之外，透過將非結構化音訊資料轉換為結構化資料，語音分析為提高客戶滿意度、提高員工績效和發現成長機會提供了寶貴的資源。此外，它的功能超越了簡單的轉錄範圍，還可以進行情緒分析、關鍵字發現和趨勢檢測。因此，商業智慧使用語音分析來更好地了解客戶並最佳化營運效率。

組織越來越重視改善客戶體驗作為差異化手段，這導致對語音分析等解決方案的需求不斷增加，以提供有關客戶行為和偏好的寶貴見解。此外，對合規性和風險管理的需求不斷成長，鼓勵公司採用語音分析等技術來確保合規性並降低潛在風險。除此之外，隨著各種溝通管道的使用越來越多，組織正在關注全通路策略，以確保一致且無縫的客戶體驗。此外，由於跨行業的數位轉型舉措，資料量呈指數級成長，這推動了對語音分析等技術的需求，以有效管理這些資料並從中獲取見解。此外，人工智慧（AI）、機器學習和其他先進技術的整合正在提高語音分析的效率和準確性。

語音分析市場趨勢/促進因素：

先進技術的融合

將人工智慧 (AI) 和機器學習 (ML) 等先進技術整合到語音分析解決方案中是推動市場的關鍵因素之一。語音分析軟體利用這些技術來準確解釋人類語言、辨識情緒，甚至根據言語和非言語線索預測客戶行為。人工智慧和機器學習的發展正在實現更複雜的預測能力，從而增強了語音分析帶來的商業價值。此外，這些技術有助於分析即時對話並提供即時見解，企業可以利用這些見解來改善客戶互動。此外，基於雲端的語音分析解決方案提供可擴展性、靈活性和成本效益，並且消除了企業投資和管理大量 IT 基礎設施的需要，使各種規模的組織都可以更輕鬆地進行語音分析。

客戶體驗管理的需求不斷成長

目前，企業越來越注重採用語音分析來理解和增強客戶旅程。語音分析可以深入洞察客戶互動，包括痛點、偏好和滿意度。這種理解使企業能夠提供有針對性的個人化行銷訊息、優惠和建議。使用洞察驅動的策略來改善客戶體驗的趨勢不斷上升，這提供了良好的市場前景。語音分析使企業能夠即時識別客戶提出的重複出現的問題或投訴，並允許企業採取必要的措施來解決這些問題。這種積極主動的方法有助於及時解決客戶問題，減少客戶滿意度並提高客戶忠誠度。

監理合規性

多個行業的監管日益嚴格是推動全球語音分析市場的重要因素。金融、醫療保健和電信等某些行業受到嚴格監管，對資料安全和隱私有嚴格的要求。在這些產業中，語音分析工具對於維持合規性是不可或缺的。例如，它們透過監控和分析所有客戶通訊來幫助金融機構遵守《多德弗蘭克法案》等法規。同樣，在醫療保健領域，語音分析可以透過識別敏感患者資訊被不當共享的情況來幫助確保遵守健康保險可移植性和責任法案 (HIPAA)。

The global speech analytics market size reached US$ 2.6 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 12.6 Billion by 2032, exhibiting a growth rate (CAGR) of 18.5% during 2024-2032. The increasing demand for customer insights, advancements in artificial intelligence and natural language processing technologies, and the escalating need for enhanced customer experience and mitigating potential risks represent some of the key factors driving the market.

Speech analytics is a powerful tool that relies on artificial intelligence technology to analyze and extract useful information from spoken language. It involves the application of various linguistic, phonetic, and statistical methodologies to discern patterns and gain insights from voice data. The growing utilization of speech analytics in call center environments to identify emotions, detect compliance and risk, improve customer service, enhance operations, and drive strategic decision-making is supporting the market growth. Apart from this, by transforming unstructured audio data into structured data, speech analytics offers a valuable resource for improving customer satisfaction, enhancing employee performance, and identifying growth opportunities. Moreover, its capabilities extend beyond simple transcription, allowing for sentiment analysis, keyword spotting, and trend detection. As a result, business intelligence uses speech analytics to understand customers better and optimize operational efficiency.

The growing emphasis of organizations on improving customer experience as a means of differentiation is leading to the escalating demand for solutions like speech analytics to provide valuable insights into customer behaviors and preferences. Additionally, the increasing need for compliance and risk management is encouraging companies to adopt technologies like speech analytics to ensure compliance and mitigate potential risks. Apart from this, with the increasing use of various communication channels, organizations are focusing on an omnichannel strategy to ensure a consistent and seamless customer experience. Furthermore, there is an exponential increase in data volume due to digital transformation initiatives across industries, which is driving the need for technologies like speech analytics to manage and gain insights from this data effectively. Moreover, the integration of artificial intelligence (AI), machine learning, and other advanced technologies is improving the efficacy and accuracy of speech analytics.

Speech Analytics Market Trends/Drivers:

Integration of advanced technologies

The integration of advanced technologies, such as artificial intelligence (AI) and machine learning (ML) into speech analytic solutions represents one of the key factors driving the market. Speech analytics software leverages these technologies to accurately interpret human language, identify emotions, and even predict customer behavior based on verbal and non-verbal cues. The evolution of AI and ML is enabling more sophisticated predictive capabilities, enhancing the business value derived from speech analytics. Furthermore, these technologies help analyze real-time conversations and offer immediate insights that businesses can use to improve customer interactions as they occur. Moreover, cloud-based speech analytics solutions offer scalability, flexibility, and cost-effectiveness and eliminate the need for businesses to invest in and manage extensive IT infrastructure, making speech analytics more accessible to organizations of all sizes.

Growing need for customer experience management

Presently, businesses are increasingly focusing on the adoption of speech analytics to understand and enhance the customer journey. Speech analytics provides in-depth insights into customer interactions, including pain points, preferences, and satisfaction levels. This understanding enables businesses to deliver targeted and personalized marketing messages, offers, and recommendations. The rising trend of using insights-driven strategies to improve customer experience is offering a favorable market outlook. Speech analytics enables businesses to identify recurring issues or complaints raised by customers in real time and allows companies to take required measures to address them. This proactive approach helps in resolving customer problems promptly, reducing customer dissatisfaction, and increasing customer loyalty.

Regulatory compliance

The increasing rigor of regulations across multiple industries is a significant factor driving the global speech analytics market. Certain sectors like finance, healthcare, and telecommunications are heavily regulated, with stringent requirements for data security and privacy. In these industries, speech analytics tools are indispensable for maintaining compliance. For example, they help financial institutions comply with regulations such as the Dodd-Frank Act by enabling the monitoring and analysis of all customer communications. Similarly, in the healthcare sector, speech analytics can help ensure adherence to the health insurance portability and accountability act (HIPAA) by identifying instances of sensitive patient information being shared improperly.

Speech Analytics Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the global speech analytics market report, along with forecasts at the global, regional and country levels from 2024-2032. Our report has categorized the market based on type, deployment, enterprise size and end use.

Breakup by Type:

Solution

Service

Solution represents the largest market segment

The report has provided a detailed breakup and analysis of the market based on the type. This includes solution and service. According to the report, solution represented the largest segment.

The surge in the volume of data due to increased digitalization requires effective tools for data management and analysis. Speech analytics solutions aid in handling this increasing data volume and transforming it into actionable insights. Additionally, businesses are increasingly focusing on improving customer satisfaction, which is catalyzing the demand for speech analytics solutions. These solutions help companies understand customer behavior, identify trends, and spot issues, enabling them to deliver better customer experiences.

Service-based speech analytics refers to the array of services associated with the deployment, usage, support, and management of speech analytics solutions in an organization. They offer technical support and regular system checks that help businesses avoid downtime and resolve any issues promptly. Additionally, they provide necessary support during the implementation phase and ensure a smooth integration of speech analytics solutions into existing systems.

Breakup by Deployment:

On-premises

Cloud-based

On-premises accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the deployment. This includes on-premises and cloud-based. According to the report, on-premises represented the largest segment.

On-premises deployment refers to the installation and operation of speech analytics software within the premises of an organization. It involves the acquisition of hardware and software licenses and the responsibility for maintenance, security, and data management. There is a rise in the deployment of on-premises speech analytics across industries with strict data security and privacy regulations, such as finance, and healthcare for greater flexibility and control over their speech analytics environment. Apart from this, these speech analytics are increasingly used in small and medium-sized enterprises.

Breakup by Enterprise Size:

Small and Medium Enterprises

Large Enterprises

Small and medium enterprises (SMEs) represent the largest application segment in the market

The report has provided a detailed breakup and analysis of the market based on enterprise size. This includes small and medium enterprises and large enterprises. According to the report, small and medium enterprises hold the largest market segment. Speech analytics provides valuable insights into customer interactions, sentiments, and preferences, enabling SMEs to understand their customers better and tailor their products, services, and customer support accordingly. By leveraging speech analytics, SMEs can enhance customer satisfaction, loyalty, and gain a competitive edge in the market. SMEs often have limited resources and need to optimize their operations for maximum efficiency. Speech analytics helps SMEs streamline their customer interactions, identify process bottlenecks, and improve agent performance.

Breakup by End Use:

BFSI

IT and Telecommunication

Retail

Healthcare

Government

Hospitality

Others

BFSI holds the largest market share

The report has provided a detailed breakup and analysis of the market based on end use. This includes BFSI, IT and telecommunication, retail, healthcare, government, hospitality, and others. According to the report, BFSI accounted for the largest market share.

The increasing use of speech analytics in the BFSI sector helps in monitoring customer interactions to ensure adherence to regulations, such as the Dodd-Frank Act or the Payment Card Industry Data Security Standard (PCI DSS). Additionally, the BFSI sector is highly customer-centric, and delivering exceptional customer experiences is a top priority. Speech analytics provides valuable insights into customer interactions, sentiments, and preferences, enabling organizations to understand customer needs and enhance service quality. Apart from this, fraud detection and prevention are paramount in the BFSI industry, and speech analytics tools can identify suspicious or fraudulent activities by analyzing customer conversations. Furthermore, speech analytics provides valuable data for market research and competitive analysis within the BFSI sector. This information enables BFSI institutions to identify new market opportunities, adapt their offerings, and stay ahead in a competitive landscape.

Breakup by Region:

North America

United States

Canada

Asia-Pacific

China

Japan

India

South Korea

Australia

Indonesia

Others

Europe

Germany

France

United Kingdom

Italy

Spain

Russia

Others

Latin America

Brazil

Mexico

Others

Middle East and Africa

North America exhibits a clear dominance, accounting for the largest speech analytics market share

The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represented the largest market.

The establishment of well-developed information technology (IT) and telecommunications infrastructure in North America represents one of the key factors favoring the market growth. Additionally, the presence of various leading global providers of speech analytics solutions in the region, coupled with their continuous efforts in product innovation and enhancement is contributing to the market growth. Apart from this, there is a rise in the use of speech analytics solutions across various industries, such as retail, banking, financial services, healthcare, and insurance, to improve customer experience, ensure compliance, and gain valuable business insights. Furthermore, the expansion of public and private organizations, along with the rising adoption of cloud-based solutions is positively influencing the market in the region.

Competitive Landscape:

Companies are investing in research and development (R&D) to enhance the capabilities of speech analytics solutions. They are incorporating advanced technologies, such as artificial intelligence (AI), machine learning (ML), natural language processing (NLP), and sentiment analysis to improve speech recognition accuracy, sentiment analysis, and predictive analytics capabilities. These advancements enable more precise analysis of customer conversations and deliver more valuable insights. They are also developing industry-specific speech analytics solutions tailored to the unique requirements of various sectors. For example, they are creating solutions designed specifically for the BFSI industry, healthcare sector, and contact centers. These industry-specific solutions incorporate specialized functionalities, compliance monitoring features, and integration capabilities with industry-specific systems to address the specific needs and regulatory requirements of each sector.

The report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:

Almawave S.p.A.

ASC Technologies AG

Avaya

Calabrio, Inc.

CallMiner

Clarabridge

GemaTech

Genesys

inContact (NICE Systems)

OnviSource Inc.

OPEX Hosting

Verint System Inc.

Recent Developments:

In September 2021, CallMiner, a global leader of conversation analytics for business improvement, announced that the CallMiner Eureka Platform combined with Microsoft Azure Speech to Text is expected to deliver a powerful and unified solution.

In November 2022, Global CX Solutions provider Startek deployed Verint Speech Analytics to enable world-class experiences for customers.

Key Questions Answered in This Report:

How has the global speech analytics market performed so far, and how will it perform in the coming years?
What are the drivers, restraints, and opportunities in the global speech analytics market?
What is the impact of each driver, restraint, and opportunity on the global speech analytics market?
What are the key regional markets?
Which countries represent the most attractive speech analytics market?
What is the breakup of the market based on the type?
Which is the most attractive type in the speech analytics market?
What is the breakup of the market based on the deployment?
Which is the most attractive deployment in the speech analytics market?
What is the breakup of the market based on the enterprise size?
Which is the most attractive enterprise size in the speech analytics market?
What is the breakup of the market based on the end use?
Which is the most attractive end use in the speech analytics market?
What is the competitive structure of the global speech analytics market?
Who are the key players/companies in the global speech analytics market?

1 Preface

2 Scope and Methodology

2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
- 2.3.1 Primary Sources
- 2.3.2 Secondary Sources
2.4 Market Estimation
- 2.4.1 Bottom-Up Approach
- 2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 Executive Summary

4 Introduction

4.1 Overview
4.2 Key Industry Trends

5 Global Speech Analytics Market

5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast

6 Market Breakup by Type

6.1 Solution
- 6.1.1 Market Trends
- 6.1.2 Market Forecast
6.2 Service
- 6.2.1 Market Trends
- 6.2.2 Market Forecast

7 Market Breakup by Deployment

7.1 On-premises
- 7.1.1 Market Trends
- 7.1.2 Market Forecast
7.2 Cloud-based
- 7.2.1 Market Trends
- 7.2.2 Market Forecast

8 Market Breakup by Enterprise Size

8.1 Small and Medium Enterprises
- 8.1.1 Market Trends
- 8.1.2 Market Forecast
8.2 Large Enterprises
- 8.2.1 Market Trends
- 8.2.2 Market Forecast

9 Market Breakup by End Use

9.1 BFSI
- 9.1.1 Market Trends
- 9.1.2 Market Forecast
9.2 IT and Telecommunication
- 9.2.1 Market Trends
- 9.2.2 Market Forecast
9.3 Retail
- 9.3.1 Market Trends
- 9.3.2 Market Forecast
9.4 Healthcare
- 9.4.1 Market Trends
- 9.4.2 Market Forecast
9.5 Government
- 9.5.1 Market Trends
- 9.5.2 Market Forecast
9.6 Hospitality
- 9.6.1 Market Trends
- 9.6.2 Market Forecast
9.7 Others
- 9.7.1 Market Trends
- 9.7.2 Market Forecast

10 Market Breakup by Region

10.1 North America
- 10.1.1 United States
  - 10.1.1.1 Market Trends
  - 10.1.1.2 Market Forecast
- 10.1.2 Canada
  - 10.1.2.1 Market Trends
  - 10.1.2.2 Market Forecast
10.2 Asia-Pacific
- 10.2.1 China
  - 10.2.1.1 Market Trends
  - 10.2.1.2 Market Forecast
- 10.2.2 Japan
  - 10.2.2.1 Market Trends
  - 10.2.2.2 Market Forecast
- 10.2.3 India
  - 10.2.3.1 Market Trends
  - 10.2.3.2 Market Forecast
- 10.2.4 South Korea
  - 10.2.4.1 Market Trends
  - 10.2.4.2 Market Forecast
- 10.2.5 Australia
  - 10.2.5.1 Market Trends
  - 10.2.5.2 Market Forecast
- 10.2.6 Indonesia
  - 10.2.6.1 Market Trends
  - 10.2.6.2 Market Forecast
- 10.2.7 Others
  - 10.2.7.1 Market Trends
  - 10.2.7.2 Market Forecast
10.3 Europe
- 10.3.1 Germany
  - 10.3.1.1 Market Trends
  - 10.3.1.2 Market Forecast
- 10.3.2 France
  - 10.3.2.1 Market Trends
  - 10.3.2.2 Market Forecast
- 10.3.3 United Kingdom
  - 10.3.3.1 Market Trends
  - 10.3.3.2 Market Forecast
- 10.3.4 Italy
  - 10.3.4.1 Market Trends
  - 10.3.4.2 Market Forecast
- 10.3.5 Spain
  - 10.3.5.1 Market Trends
  - 10.3.5.2 Market Forecast
- 10.3.6 Russia
  - 10.3.6.1 Market Trends
  - 10.3.6.2 Market Forecast
- 10.3.7 Others
  - 10.3.7.1 Market Trends
  - 10.3.7.2 Market Forecast
10.4 Latin America
- 10.4.1 Brazil
  - 10.4.1.1 Market Trends
  - 10.4.1.2 Market Forecast
- 10.4.2 Mexico
  - 10.4.2.1 Market Trends
  - 10.4.2.2 Market Forecast
- 10.4.3 Others
  - 10.4.3.1 Market Trends
  - 10.4.3.2 Market Forecast
10.5 Middle East and Africa
- 10.5.1 Market Trends
- 10.5.2 Market Breakup by Country
- 10.5.3 Market Forecast

11 SWOT Analysis

11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats

12 Value Chain Analysis

13 Porters Five Forces Analysis

13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes

14 Price Analysis

15 Competitive Landscape

15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
- 15.3.1 Almawave S.p.A.
  - 15.3.1.1 Company Overview
  - 15.3.1.2 Product Portfolio
  - 15.3.1.3 Financials
- 15.3.2 ASC Technologies AG
  - 15.3.2.1 Company Overview
  - 15.3.2.2 Product Portfolio
  - 15.3.2.3 Financials
- 15.3.3 Avaya
  - 15.3.3.1 Company Overview
  - 15.3.3.2 Product Portfolio
- 15.3.4 Calabrio, Inc.
  - 15.3.4.1 Company Overview
  - 15.3.4.2 Product Portfolio
- 15.3.5 CallMiner
  - 15.3.5.1 Company Overview
  - 15.3.5.2 Product Portfolio
- 15.3.6 Clarabridge
  - 15.3.6.1 Company Overview
  - 15.3.6.2 Product Portfolio
- 15.3.7 GemaTech
  - 15.3.7.1 Company Overview
  - 15.3.7.2 Product Portfolio
  - 15.3.7.3 Financials
- 15.3.8 Genesys
  - 15.3.8.1 Company Overview
  - 15.3.8.2 Product Portfolio
- 15.3.9 inContact (NICE Systems)
  - 15.3.9.1 Company Overview
  - 15.3.9.2 Product Portfolio
- 15.3.10 OnviSource Inc.
  - 15.3.10.1 Company Overview
  - 15.3.10.2 Product Portfolio
- 15.3.11 OPEX Hosting
  - 15.3.11.1 Company Overview
  - 15.3.11.2 Product Portfolio
- 15.3.12 Verint System Inc.
  - 15.3.12.1 Company Overview
  - 15.3.12.2 Product Portfolio
  - 15.3.12.3 Financials
  - 15.3.12.4 SWOT Analysis

簡介目錄圖表

List of Figures

Figure 1: Global: Speech Analytics Market: Major Drivers and Challenges
Figure 2: Global: Speech Analytics Market: Sales Value (in Billion US$), 2018-2023
Figure 3: Global: Speech Analytics Market Forecast: Sales Value (in Billion US$), 2024-2032
Figure 4: Global: Speech Analytics Market: Breakup by Type (in %), 2023
Figure 5: Global: Speech Analytics Market: Breakup by Deployment (in %), 2023
Figure 6: Global: Speech Analytics Market: Breakup by Enterprise Size (in %), 2023
Figure 7: Global: Speech Analytics Market: Breakup by End Use (in %), 2023
Figure 8: Global: Speech Analytics Market: Breakup by Region (in %), 2023
Figure 9: Global: Speech Analytics (Solution) Market: Sales Value (in Million US$), 2018 & 2023
Figure 10: Global: Speech Analytics (Solution) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 11: Global: Speech Analytics (Service) Market: Sales Value (in Million US$), 2018 & 2023
Figure 12: Global: Speech Analytics (Service) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 13: Global: Speech Analytics (On-premises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 14: Global: Speech Analytics (On-premises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 15: Global: Speech Analytics (Cloud-based) Market: Sales Value (in Million US$), 2018 & 2023
Figure 16: Global: Speech Analytics (Cloud-based) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 17: Global: Speech Analytics (Small and Medium Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 18: Global: Speech Analytics (Small and Medium Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 19: Global: Speech Analytics (Large Enterprises) Market: Sales Value (in Million US$), 2018 & 2023
Figure 20: Global: Speech Analytics (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 21: Global: Speech Analytics (BFSI) Market: Sales Value (in Million US$), 2018 & 2023
Figure 22: Global: Speech Analytics (BFSI) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 23: Global: Speech Analytics (IT and Telecommunication) Market: Sales Value (in Million US$), 2018 & 2023
Figure 24: Global: Speech Analytics (IT and Telecommunication) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 25: Global: Speech Analytics (Retail) Market: Sales Value (in Million US$), 2018 & 2023
Figure 26: Global: Speech Analytics (Retail) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 27: Global: Speech Analytics (Healthcare) Market: Sales Value (in Million US$), 2018 & 2023
Figure 28: Global: Speech Analytics (Healthcare) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 29: Global: Speech Analytics (Government) Market: Sales Value (in Million US$), 2018 & 2023
Figure 30: Global: Speech Analytics (Government) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 31: Global: Speech Analytics (Hospitality) Market: Sales Value (in Million US$), 2018 & 2023
Figure 32: Global: Speech Analytics (Hospitality) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 33: Global: Speech Analytics (Other End Uses) Market: Sales Value (in Million US$), 2018 & 2023
Figure 34: Global: Speech Analytics (Other End Uses) Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 35: North America: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 36: North America: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 37: United States: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 38: United States: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 39: Canada: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 40: Canada: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 41: Asia-Pacific: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 42: Asia-Pacific: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 43: China: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 44: China: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 45: Japan: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 46: Japan: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 47: India: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 48: India: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 49: South Korea: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 50: South Korea: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 51: Australia: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 52: Australia: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 53: Indonesia: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 54: Indonesia: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 55: Others: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 56: Others: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 57: Europe: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 58: Europe: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 59: Germany: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 60: Germany: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 61: France: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 62: France: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 63: United Kingdom: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 64: United Kingdom: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 65: Italy: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 66: Italy: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 67: Spain: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 68: Spain: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 69: Russia: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 70: Russia: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 71: Others: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 72: Others: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 73: Latin America: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 74: Latin America: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 75: Brazil: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 76: Brazil: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 77: Mexico: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 78: Mexico: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 79: Others: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 80: Others: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 81: Middle East and Africa: Speech Analytics Market: Sales Value (in Million US$), 2018 & 2023
Figure 82: Middle East and Africa: Speech Analytics Market: Breakup by Country (in %), 2023
Figure 83: Middle East and Africa: Speech Analytics Market Forecast: Sales Value (in Million US$), 2024-2032
Figure 84: Global: Speech Analytics Industry: SWOT Analysis
Figure 85: Global: Speech Analytics Industry: Value Chain Analysis
Figure 86: Global: Speech Analytics Industry: Porter's Five Forces Analysis

List of Tables

Table 1: Global: Speech Analytics Market: Key Industry Highlights, 2023 and 2032
Table 2: Global: Speech Analytics Market Forecast: Breakup by Type (in Million US$), 2024-2032
Table 3: Global: Speech Analytics Market Forecast: Breakup by Deployment (in Million US$), 2024-2032
Table 4: Global: Speech Analytics Market Forecast: Breakup by Enterprise Size (in Million US$), 2024-2032
Table 5: Global: Speech Analytics Market Forecast: Breakup by End Use (in Million US$), 2024-2032
Table 6: Global: Speech Analytics Market Forecast: Breakup by Region (in Million US$), 2024-2032
Table 7: Global: Speech Analytics Market: Competitive Structure
Table 8: Global: Speech Analytics Market: Key Players

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